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Enforcement Activities on Passenger Carriers

Consumer Protection & Safety Division

Transportation Enforcement Section

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Staffing

33 staff total in Transportation Enforcement Section: 13 staff – Household Goods Carriers Program 20 staff - Passenger Carriers Program

Breakdown of 33: 2 Supervisors (Northern and Southern) 4 Area Seniors (2 Northern ; 2 Southern) 23 field investigators 2 cab reps for complaints intake 2 support staff

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Pictures from inspections

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Enforcement Actions (2006, 2007 and 1st quarter 2008)

0

20

40

60

80

100

120

Type of actions

# o

f ac

tio

ns

take

n

2006 2007 1st qtr '08

2006 71 8 29 1 2 1

2007 110 22 58 2 9 5

1st qtr '08 25 10 21 0 0 2

Cease &

DesistOfficial Notice

Admin

Citation

Phone

Disconnect

Criminal

Filing

Ov ercharge

Letter

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Fines imposed and collected

$0

$100,000

$200,000

2006

2007

1st qtr 082006 $55,500 $46,050

2007 $96,500 $91,000

1st qtr 08 $30,000 $13,300

Fines Imposed Fines collected

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Recent Multi-Agency Inspections

June 24, 2008 – San Francisco Airport June 18, 2008 – San Jose Airport June 6, 2008 – San Francisco (taxicab/limousine) May 29, 2008 – Palm Springs Airport May 22, 2008 – Oakland Airport May 21, 2008 – San Ysidro Border Crossing May 13, 2008 – Sacramento Airport April 29, 2008 – San Diego Airport March 27, 2008 – Disneyland February 20, 2008 – San Ysidro Border Crossing February 15, 2008 – John Wayne Airport December 7, 2007 – San Francisco (taxicab/limousine)

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Pictures from inspections

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Pictures from inspections

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Pictures from inspections

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Joint Agency Limousine/Taxicab Enforcement – December 7, 2007

Transportation Enforcement Section staff joined with the San Francisco Taxi Commission, San Francisco Office of the District Attorney, and San Francisco Police Department on a “Operation Bandit” operation Targeted limousine carriers who solicited passengers

without prearrangement and no waybills. Staff acted as decoy passengers needing rides to the

airport and was solicited in front of major hotels and other busy areas of San Francisco.

12 limousine operators were cited for various violations 2 vehicles were towed

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Joint Agency Limousine/Taxicab Enforcement – June 6, 2008

CPSD Transportation Enforcement Section participated in a Friday evening "sting" operation with SF Police Department officers and the SF Taxicab Commission staff Targeted limousine operators who illegally solicited

customers without prearranged fares. 5 teams of undercover TES staff and police officers at

various hotel and tourist areas in downtown SF. Resulted in 7 misdemeanor arrest/citations for illegal

solicitation 1 limousine impounded and towed for prior. 1 hotel staff was cited by SFPD for participating in the

active soliciting of undercover staff. 14 limousine drivers cited for a number of reasons such

as having no waybills and not having the required DMV vehicle livery plates.

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Staffing at major airports

In FY 07/08, 5 investigator positions were funded from an increase in fees paid to the PUC by limousine operators to work exclusively at the state’s major airports. The limousine industry and the airports believe that this increased presence will greatly reduce the problem of limousines operating without a permit issued by the PUC. CPSD staff has already implemented an effective enforcement plan at the Los Angeles World Airport, and is currently working with airport authorities and local prosecutors.

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Enforcement program at LAX -

# citations issued by LAX police -118 (84 – unlicensed) (34 – GO 157 viol)

# of vehicles impound - 69 # administrative citations issued by PUC - 14 # cases prosecuted as criminal actions – 42 Total fines collected (including court imposed

fines - $ 21,600