WHILE LISTENING – EMOTIONAL INTELLIGENCE - ANSWER KEY (15 points)

1. Emotional intelligence is a kind of intelligence that involves the ability to

Either ONE of the following:

recognize and understand your (own) feelings and emotions

the feelings and emotions of others / others’ / those of others

2. Self-awareness is understanding what your feeling means / a feeling as it happens.

3. What does self-motivation require? emotional self-control

4. A person who can recognize the value of the differences in how people feel (about things) has the ability to

empathize.

5. Two of the abilities necessary to handle one’s relationships with others are handling interpersonal

interaction, / conflict resolution / skill of negotiation.

6. Intelligence is defined as a set of cognitive abilities that help us to acquire knowledge, to learn and to

solve problems .

7. What are two explanations that show the advantages of developing one’s emotional IQ?

solve problems & live a more effective life

emotional intelligence without intelligence, or intelligence without emotional intelligence, will not be a

healthy way of living

a better predictor of future success than traditional methods (like the GPA, IQ, and standardized test

scores, like the TOEFL or the SAT)

helps us build healthy relationships

increases productivity in the work place / employees work together better

for academic success / Children who know how to motivate themselves and who can handle stress

and conflict usually perform better academically.

8. Read the following statement and decide whether it is True or False.

Emotional intelligence is an inborn capacity which cannot be learned or taught.

9. The two components of the ‘Know Yourself’ step of the training model are self-honesty and independence

10. What is the aim of the ‘Choose Yourself’ step of the training model? build self-management skills

11. How was “delayed gratification” defined by the speaker?

ability to wait for things / taking the right action even though there may not be immediate reward

12. Daniel Goleman’s study on a group of four-year-olds show that those who develop delayed gratification will be

more successful in life

13. What is the ‘Give Yourself’ step based on? a commitment to the larger world / working for the

greater good of the community / trying to improve the community one is living in

14. Which test gives information about how other people perceive us? 360-degree (assessment)

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explanations

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for video

explanations

PART TWO – LECTURE AND NOTE-TAKING – PAIN – ANSWER KEY

1. According to the lecturer, when does a person generally experience pain?

As the result of injury or illness.

2. How do the pain signals serve a protective function?

the pain we feel triggers the body's natural healing process

3. What are the distinguishing features of chronic pain?

the pain has to persist for a long time / if it lasts for more than six months

hard to relieve or manage / regular painkillers do no relieve it

4. What is one way in which chronic pain would have a profound effect on the sufferers and their

families?

prevent patients from living productive and rewarding lives

can lead to an enormous amount of stress / will lead to emotional, economic, & social stress.

5. Two of the tasks under the control of our central nervous system are thought processes / movement /

sensations.

6. One cause of psychogenic pain is emotional / mental health issue; and research results

have shown that psychogenic pain can result in addiction to pain killers.

7. What is the significance of “vital signs” for doctors?

clues for doctors to diagnose and treat illness / provide doctors with a simple, baseline guide to

determine whether a patient is ill or healthy

8. According to the 2003 study carried out in the US, what are two of the areas where pain creates a

negative outcome?

work life / personal lives as well / psychological effects

9. How will the painkiller produced from the venom of the Conus Magus alleviate pain?

block pain signals in the human spinal cord / conus magus contains a chemical compound that

blocks nerve cells from sending pain signals to the brain

10. Look at the stages of how pain is experienced and put them in correct order. An example has been done

for you.

a) Calcium gates are closed. 1 b) Jonathan experiences the pain of the burn in his finger. 8

c) Pain signal passes on to the next nerve cell. 5 d) Calcium gates open. 3 e) Pain signal reaches the brain. 6 f) Jonathan burns his finger. 2 g) Calcium enters the metabolism. 4 h) Pain signal is received. 7

11. Two of the specific types of pain that the new painkiller will be able to help with are pain

resulting from failed back surgery / cancer / HIV - AIDS