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1© 2002, Cisco Systems, Inc. All rights reserved.
Power point presentation slides bundled from Cisco Systems, Inc. presentations
MPLS IP-VPNs Featured
222© 2002, Cisco Systems, Inc. All rights reserved.
MPLS based IP VPN Services in EMEA
Cisco Providing IP VPN Technology to 90%+ of Leading Service Providers in Europe, Middle East and Africa
Cisco Providing IP VPN Technology to 90%+ of Leading Service Providers in Europe, Middle East and Africa
222© 2003, Cisco Systems, Inc. All rights reserved.
333© 2002, Cisco Systems, Inc. All rights reserved.
MPLS : Network-based IP-VPN Services
Network based VPNNetwork based VPNVPN’s are “built-in” rather VPN’s are “built-in” rather
than “overlaid”than “overlaid”
Network based VPNNetwork based VPNVPN’s are “built-in” rather VPN’s are “built-in” rather
than “overlaid”than “overlaid”
VPN A
VPN B
VPN C
VPN AVPN B
VPN C
VPN A
VPN BVPN B
VPN CVPN CVPN AVPN A
VPN CVPN CVPN BVPN B
MPLS-NetworkFR, ATM, IP-Tunnel
CPE-based VPN’sCPE-based VPN’sDirect connectivity among Selected Sites
Network-based VPN’sNetwork-based VPN’sAny-to-Any Connectivity among ALL Sites
444© 2002, Cisco Systems, Inc. All rights reserved.
MPLS : New Industry Standard for Carrier Networks
• What is it ? Multi-Protocol Label Switching IETF industry standard (RFC’s 2702, 3031 – 3038, 3063)
based on Cisco’s Tag SwitchingTag Switching submission
• How does it work ? Forwards packets based on Labels
Packets are switched, not routed• Best of both worlds :
PrivacyPrivacy and and QoSQoS of ATM, Frame Relay of ATM, Frame Relay FlexibilityFlexibility and and ScalabilityScalability of IP of IP
• MPLS-VPN’s are a Cisco Value Added Feature (RFC 2547bis)
555© 2002, Cisco Systems, Inc. All rights reserved.
Positioning VPN Services and Technologies
Leased Lines
ATM
Frame Relay
Public Internet
Performance Availability Security
Scalabilitylow high Flexibility
Simplicity Coverage
Rel
iab
ilit
ylo
wh
igh
IPSec-based IP VPN
MPLS-based IP VPN
666© 2002, Cisco Systems, Inc. All rights reserved.
Positioning VPN Services and TechnologiesCosts versus Performance
Technology development is driving the adoption of lower cost services
Incr
ea
sin
g p
ric
e le
vel
s
Increasing performance and capabilities
MPLS based VPNFrame relay
ATM
Public Internet VPN
Leased lines
Performance is increasing as
technologies develop
Enterprises are seeking to reduce
WAN costs
777© 2002, Cisco Systems, Inc. All rights reserved.
MPLS based IP-VPN vs Frame-relayValue Proposition for Corporate Customer
• ScalabilityFrom Low to Very High speed access for Sites/Users
Can use Any Access Technology
Small to Very Large number of Sites
Ideal platform for SP Hosted Services
• Security GuaranteesFR/ATM equivalent without needing encryption
Protection from the open Internet
• FlexibilitySimple Any-to-Any communication
Easily Add or Remove Sites/Users
IP addressing freedom
Flexible Site Backup/resiliency options
Ready for Distributed Applications
• Performance GuaranteesMultiple Classes of Service for Data
Voice & Video Applications
SLA’s with Predictable Latency, Throughput, Availability, Packet Loss, Jitter
• Coverage & ReachONnet Coverage for highest
performance, functionality and SLA
OFFnet, Global coverage for far-away Sites, Extranet extensions and Remote Users
• Price/Cost EfficiencyLeverage IP’s Lower price per bit
Converged Network for Data/Voice/Video
Best access solution for every Site
Outsourced Solution
888© 2002, Cisco Systems, Inc. All rights reserved.
Ethernet VPN PositioningMPLS-VPN vs EMS vs ERS vs FR/ATM
Functionality L3 MPLS-VPN EMS ERS FR/ATM (Trad.) FR/ATM (AToM)Connectivity model Any-to-Any Any-to-Any Pt-to-Pt Pt-to-Pt Pt-to-PtAccess Technologies Any Ethernet over X Ethernet over X LL LL, DSL…Access Speeds 28,8 Kbit - Gigabit Mbit - Gbit Mbit - Gbit up to 2Mbit/34Mbit up to STM16Access Techno Interworking Yes No, except with EthoX No, except with EthoX No YesSmall VPN's (up to 25 Sites) Yes Yes Yes Yes YesMedium VPN's (up to 100 Sites) Yes Number of IGP adjacencies Yes Yes YesLarge VPN's (more than 100 Sites) Yes NO Yes Yes YesCPE Router Yes, Typical Yes, Typical Yes, Typical Yes, Typical Yes, TypicalCPE Bridge Yes, Limited E2E functionalityYes, Mind MAC scaling No No NoCPE Management 80% SP / 20% Ent 20% SP / 80% Ent 20% SP / 80% Ent 50% SP / 50% Ent 5% SP / 95% EntMultiprotocol support via GRE Tunnels Native Native Native NativeIGP Transparency NO Yes Yes Yes YesIP-COS Transparency via MPLS to Site Yes Yes Yes YesQos model Site-to-Cloud L3-Qos Site-to-Cloud L2-Qos Site-to-Site L2-Qos Site-to-Site L2-Qos Site-to-Site L2-QosLoadbalancing CE-PE / PE-CE Yes No (possible per VLAN) Yes Yes YesSite Access Line Backup Yes No Yes Yes YesMulticast Optimised (using mvpn) No Optimisation No Optimisation No Optimisation No OptimisationInternet Access support Yes NO Yes Yes YesMulti-tenant Solution Multi-VPN CE Hierarchical VPLSPE Intelligence Learn Customer IP add Learn Customer MAC add VLAN-to-PW map Edge circuit -to- Core circuitFR/ATM PVC-to-PW mapService Pricing BW/Origin BW/Origin BW/Origin-Destination/ BW/Origin-Destination/ BW/Origin-Destination/Bandwidth Guarantees Hose/COS Hose/COS Pt-to-Pt/CIR Pt-to-Pt/CIR Pt-to-Pt/CIRStandardisation RFC 2547bis No consensus yet (draft Lasserre/Kompella…)draft Martini Frame-relay Forum draft MartiniGeographic scope WAN MAN (focus), WAN possible MAN, WAN WAN WANCommercial success (current, potential) High, High Low, Medium Low, Medium High, Low Low, Low
999© 2002, Cisco Systems, Inc. All rights reserved.
What about Security
http://www.mier.com/reports/cisco/MPLS-VPNs.pdfIn addition : Cisco Security White Paper on MPLS http://www.cisco.com/warp/public/732/Tech/mpls/docs/0701_mpls_security_pu.fm.pdf
Cisco MPLS based IP-VPN provide EQUIVALENT Security to Frame-relay without Requiering the use of Encryption
101010© 2002, Cisco Systems, Inc. All rights reserved.
IP-VPN Service Positioning
• Three important Service Characteristics
- Functionality (incl Security)
- Service Level Agreements & Management
- Price
• And a an Ace Card
- Cisco Powered Network (CPN)
111111© 2002, Cisco Systems, Inc. All rights reserved.
Market Status Summary :Perception & Reality
• IPSec VPN’sThe most important application of IPSec in SP managed Services is Remote Access & Extranet VPN’s. These can be stand-alone services or complements to MPLS based Intranet VPN’s.
SP managed, Site-to-Site, IPSec VPN’s are percepted to be related to Internet VPN’s and therefore Cheap VPN’s.
• MPLS VPN’sThe most important application of MPLS is SP managed Site-to-Site VPN’s.
MPLS VPN’s offers a Highly Functional and Quality Service that can replace, SP managed Corporate Leased Line and FR/ATM VPN Networks (with managed CPE’s).
121212© 2002, Cisco Systems, Inc. All rights reserved.
Service Roadmap : Value Added ServicesDeliver on Convergence
• Diversity of Managed Cisco CE’s
• Portfolio of Security Services (Mgd FW/IDS/Encryption)
• Managed VoIP (Legacy PBX integration)
• Managed LAN Services
• Managed and Hosted IP Telephony
• Managed IP-Video Conferencing
• VPN Multicast
• Move from 3/4 COS to 5/6 COS
• Flexible Colocation and Hosting Services
• Internet Access Integration (Same access line for VPN and Internet)
• Multi-VPN CPE
• Managed Internet/Intranet Caching
• Private Content Services
• Managed Extranet Services
• ASP Services (ex. Intranet Collaboration portal for SMB)
• End-to-End Service Level Agreements
131313© 2002, Cisco Systems, Inc. All rights reserved.
MPLS based IP-VPN Services“The ideal platform for Value Added Services”
Site Backup and ResilienceSite Backup and Resilience
MulticastMulticast
Telecommuter ServicesTelecommuter Services
Private Content ServicesPrivate Content Services
Internet Access IntegrationInternet Access Integration
Voice VPN’sVoice VPN’s
Classes of ServiceClasses of Service
Site-to-Site Encryption ServicesSite-to-Site Encryption Services
Intranet Hosting/Coloc ServicesIntranet Hosting/Coloc Services
Managed Extranet ServicesManaged Extranet Services
Secure OFFnet AccessSecure OFFnet Access
Managed LANManaged LAN
Firewall & IDS ServicesFirewall & IDS Services
Travelling User ServicesTravelling User Services
Multi-VPN CEMulti-VPN CE
End-to-End SLA’sEnd-to-End SLA’s
Virtual ISP ServicesVirtual ISP Services
IP Telephony IntegrationIP Telephony Integration
Managed CEManaged CE
Managed Videoconf. ServicesManaged Videoconf. Services
141414© 2002, Cisco Systems, Inc. All rights reserved.
West European Managed Data Services Connections by Type, 2000-2005 (000s)IDC 2000 2001 2002 2003 2004 2005 CAGR 01-05
IP VPN Connections Dedicated Site-to-Site (K) 107 172 256 352 463 588 50% % growth 62% 61% 57% 43% 41%
Ratio's for MPLS vs IPSec and National vs International VPNMPLS 80%IPSec 20%National 87%International 13%
# Connections (International managed VPN's)Intl Ded MPLS-VPN 11.077 17.920 26.624 36.608 48.152 61.152 Intl Ded IPSec-VPN 2.769 4.480 6.656 9.152 12.038 15.288
VPN Revenue per Site per Month IPSec $/month MPLS $/month
1 1.133 1700
MPLS rev premium 50%
International IP-VPN Opportunity in Emea
Source : IDC & Cisco
151515© 2002, Cisco Systems, Inc. All rights reserved.
NetworksNetworks
SE
RV
ICE
SS
ER
VIC
ES
ATMATMSDHSDH IPIP MPLSMPLS
Frame-relayFrame-relay
ATMATM
Leased LineLeased Line
EthernetEthernet
IP-VPNIP-VPN
AT
oM
-bas
ed
AT
oM
-bas
ed
AToM = Any Transport over MPLS
SP’s are evolving to A Single IP/MPLS Network supporting ALL Services
© 2003 Cisco Systems, Inc. All rights reserved.
161616© 2002, Cisco Systems, Inc. All rights reserved.
VPN Services“Cisco’s Key Differentiators for SPs”
• IP & MPLS Technology Leadership
• Breadth of Product Portfolio (CPE, Edge and Core)
• Breadth of integrated Layer3 and Layer2 VPN Solutions
• Proven, E2E QoS solutions
• Integrated OSS for L3 and L2 VPN
• Continuous Innovation with Investment protection
• Wide range of Value Added Service Solutions (Data, Voice, Video)
• Joint Sales and Marketing to common customer base
• Proven deployments and customer successes
• Partnership you can rely on for the long term
171717© 2002, Cisco Systems, Inc. All rights reserved.
Network ArchitectureMPLS based IP-VPN Services
Corp ACorp ASite 1Site 1
Corp ACorp ASite 2Site 2
CECE : Customer Edge Router: Customer Edge Router
PEPE : Provider Edge Router: Provider Edge Router
PP : Provider Core Router: Provider Core Router
Inter-Provider : Inter-Provider : Public & PrivatePublic & Private
MPLS-VPN PartnerMPLS-VPN Partner
Corp ACorp ASite 3Site 3
Any AccessAny Access : : - LL/FR/ATM/LL/FR/ATM/- Ethernet …Ethernet …- Dial/DSL/Cable…Dial/DSL/Cable…- IPSec…IPSec…
OSS OSS
InternetInternetCorp ACorp ASite 4Site 4
181818© 2002, Cisco Systems, Inc. All rights reserved.
Provider MPLS NetworkProvider MPLS NetworkProvider MPLS NetworkProvider MPLS Network
Privacy (VPN)Service Class (QoS)
Label IP Packet
MPLS Labels VPN Destination and Qos Attributes
• Customer Access Line is associated with VPN
• Labels are applied at the edge of the Network (PE)
• Forwarding based on Labels
• Labels Indicates Service attributes (VPN, Qos)
Corporate SiteCorporate SiteCorporate SiteCorporate Site IP P
acketPEPE
CECE
191919© 2002, Cisco Systems, Inc. All rights reserved.
Application-aware VPN ServicesThe foundations for Convergence
FR/ATMFR/ATM
ApplicationsApplications
IP-VPN IP-VPN ServicesServices
IP-VPN Service Recognizes
Enterprise Applications ApplicationsApplications
Service doesn’t understand Applications
202020© 2002, Cisco Systems, Inc. All rights reserved.
3 to 5 Typical Classes of Service (COS) Supporting Data/Voice and Video Applications
• Real-time Voice (# Voice Channels * NKbit/sec)
• Real-time Video (# simultaneous Video sessions * Mkbit/sec)
• Business Interactive = High Priority, Data Applications
- SNA, SAP R/3, Telnet
• Business Lan-to-Lan
- Intranet Web, Video (non-interactive)
• Best effort Data Applications
- File Transfer, Email, Internet, ...
212121© 2002, Cisco Systems, Inc. All rights reserved.
Guaranteeing E2E Performance per ClassHow does it work (ex. 3 COS)
CustomerPremise
MPLS Ingress PE
CE Controlled Packet Classifier (=Colouring) CE Controlled Packet Classifier (=Colouring)
Egress PE
Key Qos Functions• Classification = Colouring• Low Latency Queuing (Access and/or Backbone)
- N*VoIP Channels : Priority Queue- Business Class Traffic- Best-Effort Traffic
Customer Classes
Customer Classes
ProviderClasses
CE
LLQ, Shaping, Fragmenting
LLQ, Shaping, Fragmenting
Mapping Mapping
222222© 2002, Cisco Systems, Inc. All rights reserved.
MultipleVPNs
Report for Thu 1/15/98
Report for Thu 1/15/98
Report for Thu 1/15/98
SLA’s : PoP-to-PoP and CPE-to-CPE (Per COS)
CPE
SAA
SAA SAA
SAA SAA
SAA
SAA
SAA
SAA Benefits• Standard Available in
Cisco IOS.• Leverages large installed
base of Cisco routers.• Measures Delay, Jitter,
Packet Loss & Availability per Class of Service
Advanced Reporting
232323© 2002, Cisco Systems, Inc. All rights reserved.
Value Added Services for IP-VPN’s
Site Backup and ResilienceSite Backup and Resilience
Unified CommunicationsUnified Communications
Telecommuter ServicesTelecommuter Services
Private Content ServicesPrivate Content Services
Internet Access IntegrationInternet Access Integration
Voice VPN’sVoice VPN’s
Classes of ServiceClasses of Service
Site-to-Site Encryption ServicesSite-to-Site Encryption Services
Intranet Hosting/Coloc ServicesIntranet Hosting/Coloc Services
Managed Extranet ServicesManaged Extranet Services
Secure OFFnet AccessSecure OFFnet Access
ASP ServicesASP Services
Firewall ServicesFirewall Services
Travelling User ServicesTravelling User Services
E-commerceE-commerce
End-to-End SLA’sEnd-to-End SLA’s
Virtual ISP ServicesVirtual ISP Services
IP Telephony IntegrationIP Telephony Integration
Managed CEManaged CE
Video Services (Multicast)Video Services (Multicast)
24© 2002, Cisco Systems, Inc. All rights reserved.
Ethernet based VPN Services
24
Jaak DefourBusiness DevelopmentEmea [email protected]
252525© 2002, Cisco Systems, Inc. All rights reserved.
Small /Medium & Large Sites
Small /Medium & Large Sites
VoiceVoice VideoVideoDataData
1001100110011001
Customers/Partners & PublicCustomers/Partners & Public
Telecommuters & Mobile Users
Telecommuters & Mobile Users
Universal ConnectivityUniversal Connectivity
Platform Independence
Platform Independence
Immediate UserCompetence
Immediate UserCompetence
Reduced Capital and Operational Costs
Reduced Capital and Operational Costs
Convergence on the IP Protocol
Convergence on the IP Protocol
Reduced ApplicationDevelopment Time
Reduced ApplicationDevelopment Time
JANFEB
MARAPR
MAYJUN
JUL
Enterprise requirements lead to IP-VPNSupporting Convergence and Universal Connectivity
262626© 2002, Cisco Systems, Inc. All rights reserved.
What are the reasons for An Enterprise to consider Ethernet VPN Services
• Need a Scalable High Bandwidth Infrastructure for new business applications like LAN-Interconnect, SAN, Business Continuity, Disaster Recovery, Data Warehousing, Video, … between Key Sites.
Need lower Cost, High-bandwidth Services
Need higher Flexibility and Granularity of High-bandwidth Services (=> Bandwidth-on-Demand promise)
Want to use lower Cost, L3 and L2 Switches, as CPE
Want Shorter Initial and Upgrade Provisioning Times
Want Easier Management, by removing the need to interwork between LAN and different WAN technologies (LL, FR, ATM…)
272727© 2002, Cisco Systems, Inc. All rights reserved.
Ovum enterprise VPN - Global Forecast
-500
1,0001,5002,0002,5003,0003,500
2002 2003 2004 2005 2006
Co
nn
ec
tio
ns
00
0s
Frame Relay/ATM
IPVPN
282828© 2002, Cisco Systems, Inc. All rights reserved.
MPLS-VPN Services in EmeaWhere are we now ?
• Numerous players
More than 50 MPLS-VPN Service Providers in Europe
Largest providers have 25.000+ Sites deployed (each)
• Domestic vs. International MPLS-VPN players :
Domestic: ALL Incumbents + « surviving » Alternate(s)
ex. FT – Cegetel, BT – C&W, DT – Arcor, …
International: ex. EQ, BT, ATT, Infonet, MCI, COLT, C&W, …
• MPLS represents 80% of the IP-VPN Services market
Rest is IPSec
• 80%+ of the MPLS-VPN Sites have SP Managed CE
292929© 2002, Cisco Systems, Inc. All rights reserved.
MPLS-VPN Services in EmeaWhere are we now (continued)
• Access characteristics
Access lines are mix of LL/FR/ATM/xDSL/Eth…
Connection Volume growth will be driven by xDSL
• Remote Access is going IPSec.
SP’s use Network-based gateways for integration with MPLS
• MPLS-VPN Adoption happens in ALL segments
- MNC, Large Corporations, SMB, Teleworker
- Banking, Retail, Manufacturing, …
- SI’s, VNO’s…
• Most SP’s offer a MPLS-VPN with extensive set of VAS
Mgt CE, COS, IA, Mgt FW/IDS, Hosted IPT, Video, Content, SLA, Multicast…
• VoIP/IPT adoption is starting to become important
~15% of customer base in some SP’s
~80% of the New IP-VPN propositions contain a VoIP/IPT element
303030© 2002, Cisco Systems, Inc. All rights reserved.
Virtual Private Network Defined
Customer Connectivity Deployed on a Shared Infrastructure with the Same Policies as a Private Network
SP SharedNetwork
VPNVPN
• Intranet Site-to-Site VPNIntranet Site-to-Site VPN Branch offices
• Access VPNAccess VPNTelecommuters and Travelling users
• Extranet VPNExtranet VPNBusiness-to-business
313131© 2002, Cisco Systems, Inc. All rights reserved.
MPLS : New Industry Standard for Carrier Networks
• What is it ? Multi-Protocol Label Switching
IETF industry standard (RFC’s 2702, 3031 – 3038, 3063)
based on Cisco’s Tag SwitchingTag Switching submission
• How does it work ? Forwards packets based on Labels
Packets are switched, not routed
• Best of both worlds : PrivacyPrivacy and and QoSQoS of ATM, Frame Relay of ATM, Frame Relay FlexibilityFlexibility and and ScalabilityScalability of IP of IP
• MPLS-VPN’s are a Cisco Value Added Feature (RFC 2547bis)
323232© 2002, Cisco Systems, Inc. All rights reserved.
Network ArchitectureMPLS based IP-VPN Services
Corp ACorp ASite 1Site 1
Corp ACorp ASite 2Site 2
CECE : Customer Edge Router: Customer Edge Router
PEPE : Provider Edge Router: Provider Edge Router
PP : Provider Core Router: Provider Core Router
Inter-Provider : Inter-Provider : Public & PrivatePublic & Private
MPLS-VPN PartnerMPLS-VPN Partner
Corp ACorp ASite 3Site 3
Any AccessAny Access : : - LL/FR/ATM/LL/FR/ATM/- Ethernet …Ethernet …- Dial/DSL/Cable…Dial/DSL/Cable…- IPSec…IPSec…
OSS OSS
InternetInternetCorp ACorp ASite 4Site 4
333333© 2002, Cisco Systems, Inc. All rights reserved.
In the Beginning …3 Classes of Service is all we need …
• Real-time applications
- Voice over IP, Video over IP
• Mission Critical, Interactive, Data Applications
- SNA, SAP R/3, Oracle, Peoplesoft, Telnet, Intranet Web (selected URL’s)...
• Best effort Data Applications
- File Transfer, Email, Internet, ...
343434© 2002, Cisco Systems, Inc. All rights reserved.
End-to-End Quality of Service
CustomerPremise
IP Backbone with/without COS Ingress PE
CE Controlled Packet Classifier (=Colouring) CE Controlled Packet Classifier (=Colouring)
Egress PE
Key Qos Functions• Packet Classification = Colouring• LLQ : Low Latency Queuing (Access and/or Backbone)
- N*VoIP Channels : Priority Queue ! (Up to ~25%)- 80% Business Class Traffic- 20% Best-Effort Traffic
Customer Classes
Customer Classes
ProviderClasses
CE
353535© 2002, Cisco Systems, Inc. All rights reserved.
IP-VPN Port Profiles Optimising the network for Class of Service Performance
Voice
RTRTClassClass
PO
RT
SP
EE
D
SNA
Messaging
Intranet Web
HTTP / FTP
Real-Time Class
Business Class
Best-Effort Class
Actual Site Traffic
BUSBUSClassClass
80%*80%*
20%*20%* BEBEClassClass
25%25%
Port Ressource Reservations
* % of the remaining bandwidth
363636© 2002, Cisco Systems, Inc. All rights reserved.
Maximising the use of the Access Line with IN and OUT of Profile Traffic.
In-Profile VoiceOut-of-Profile BUS & BE
In-Profile BUSOut-of-Profile BE
In-Profile BEOut-of-Profile BUS
PORTSpeed
Time
373737© 2002, Cisco Systems, Inc. All rights reserved.
After a few years of SP deployment…Evolution to 5 Typical Classes of Service
• Real-time Voice (# Voice Channels * NKbit/sec)
• Real-time Video (# simultaneous Video sessions * Mkbit/sec)
• Business Interactive = High Priority, Data Applications
- SNA, SAP R/3, Telnet
• Business Lan-to-Lan
- Intranet Web, Video (non-interactive)
• Best effort Data Applications
- File Transfer, Email, Internet, ...
383838© 2002, Cisco Systems, Inc. All rights reserved.
Best practices in Application to COS mapping
Application Class of Service Requirement Application Class of Service RequirementACSIS (SAP) Business Class - Interactive LOTUS NOTES Business Class - Lan2Lan
AGILE Best-Effort MFG PRO Business Class - Lan2Lan
BAAN Business Class - Interactive MICROSOFT EXCHANGE Best-Effort
CADENZA Business Class - Lan2Lan MIMI (SAP) Business Class - Interactive
CLARIFY Business Class - Interactive NA4 Business Class - Lan2Lan
CERES Business Class - Lan2Lan NOVELL GROUPWISE Business Class - Lan2Lan
CFMS Business Class - Lan2Lan ORACLE Business Class - Interactive
CITRIX Business Class - Interactive PEOPLESOFT Business Class - Interactive
CODA Business Class - Lan2Lan PIN Business Class - Lan2Lan
DOCUMENTUM Business Class - Lan2Lan SAGA Business Class - Lan2Lan
ENERGY SYSTEM Business Class - Interactive SALES/SERVICES EDGE Business Class - Lan2Lan
FIN WEB Best-Effort SAP Business Class - Interactive
FRIGATE Business Class - Lan2Lan SCALA Business Class - Lan2Lan
FTP Best-Effort SIEBEL 2000 Business Class - Interactive
HTTP WEB Best-Effort SIEBEL 7 Business Class - Interactive
I2 DEMAND PLANNER Business Class - Lan2Lan SMTP Best-Effort
IS LOGISTICS Business Class - Interactive TELNET Business Class - Interactive
JD EDWARDS Business Class - Interactive VANTIVE Business Class - InteractiveVideo Real-Time Video Voice Real-Time Voice
393939© 2002, Cisco Systems, Inc. All rights reserved.
Integrated AccessOpportunity to reduce Access Costs
• The use of a Single Access Line from the Customer premises to the Service Provider PoP to offer multiple Data/Voice and Video Services.
VoiceVoice
Video
InternetInternet
DataData
CPE PoP
Local Access Line