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COMMUNICATIONCOMMUNICATION

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Forms of Forms of CommunicationCommunication

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ExamplesExamplesExamplesExamples

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What MakesWhat MakesCommunication Communication

Effective?Effective?

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What MakesWhat MakesCommunication Effective?Communication Effective?

1. Message is of importance.

2. Vision presented could affect the listeners.

3. Speakers established themselves as authorities in what they were talking about.

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What MakesWhat MakesCommunication Effective?Communication Effective?

4. Speakers believed in what they were presenting.

5. Speakers got to the point.6. Speakers used personal skills of

speaking, body language, tone of voice, and charisma.

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Effective CommunicationEffective CommunicationFirst Aid Medical Emergency Form

Who: Wood Badge patrol member

What: Snake bite

Where: Turner Campsite

When: 15 minutes ago

Why: We need assistance at the Health Lodge

How: Call 911; request ambulance; notify health & safety personnel and Course Director

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Basic Blueprint of Basic Blueprint of CommunicationCommunication

• A Sender

• A Message

• A Receiver

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Applies to All FormsApplies to All Formsof Communicationof Communication

• Spoken

• Written

• Film

• Music

• even Pantomime

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Effective Listening as a Effective Listening as a CommunicationCommunication Tool Tool

• Begins with good listening

• Provides what listeners need

• Engages listeners minds

• Is a two-way process

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Engaging the Engaging the AudienceAudience

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What Do You What Do You Want?Want?

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What Do You Want?What Do You Want?

We want:• Knowledge

• Learn a skill

• Understand something

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Barriers to Effective Barriers to Effective CommunicationCommunication

1. Lack of common ground

2. Lack of sincerity

3. Lack of authority

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Barriers to Effective Barriers to Effective CommunicationCommunication

4. Lack of clarity

5. Poor presentation skills

6. Lack of receptiveness

7. Environment

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Ways to AssureWays to AssureGood CommunicationGood Communication

1. Common Ground

2. Sincerity

3. Authority

4. Clarity

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Ways to AssureWays to AssureGood CommunicationGood Communication

5. Good Presentation Skills

6. Receptiveness

7. Environment

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Effective Communication Effective Communication and the and the

Teaching of SkillsTeaching of Skills

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Effective Communication Effective Communication and the Teaching of Skillsand the Teaching of Skills

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Good TeachingGood Teaching• Make it hands-on.

• Set an achievable, understandable goal.

• Use a multimedia approach.– handouts, visual aids, etc.

• Demonstrate the process.

• Let participants try it.

• Give support and praise.

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Effective Skill InstructionEffective Skill Instructionis Part of BSA’s is Part of BSA’s

“Four Steps to Advancement.”“Four Steps to Advancement.”

1. A Scout Learns.

2. A Scout is Tested.

3. A Scout is Reviewed.

4. A Scout is Recognized.

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CommunicationCommunication• A tool of leadership

• Essential to effective teams

• Happens in the “common ground”

• Should be clear and concise

• Sender/receiver consider each other

• Is written, verbal, and nonverbal

• Feedback is a gift

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Great Leaders Are Great Leaders Are Great Communicators!Great Communicators!

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TicketTicketBegin to Work

Your Ticket After:

April 18, 2005

Finish Your

Ticket Not Later Than:

Oct 19, 2006