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© University of Wales, Bangor 2000
Learning and Business: Supporting Lifelong Learning and the
Knowledge Worker through the Design of Quality Learning Systems
© University of Wales, Bangor 2000
University of Wales, Bangor
© University of Wales, Bangor 2000
3 Inter-linked Research Projects
Improving Training Quality (ITQ) - funded by ESF/ADAPT - monitoring training needs and promoting training effectiveness
Quality Learning - funded by the National Assembly for Wales - development of quality standards for computer based learning materials
Learning and Business (LaB) - funded by ESF/ADAPT - promoting innovative learning techniques within businesses
© University of Wales, Bangor 2000
Improving Training Quality (ITQ)
Software system for assessing skill development needs then evaluating training
Target audience - employees of Small to Medium Sized Enterprises (fewer than 250)
Extensive research background
© University of Wales, Bangor 2000
Project Development
Collaboration with European project partners in Denmark (Samso), Italy (ILO, Formazione Oggi) and France (AFPA, APP)
3 stages of development: Stage 1 (Skills Development Profiling System) Stage 2 (Training Evaluation System) Stage 3 (Combined package)
Evaluated within SMEs and revised at each stage
© University of Wales, Bangor 2000
Final Package
M otiva tion a l P ro file
Task A n a lys is(S p ec ific sk ills )
A p p roach es to Tra in in g
K ey S k ills(G en eric S k ills )
S k ills P ro filin g
P re-Tra in in gE va lu a tion
P os t-Tra in in gE va lu a tion
Tra in in g E va lu a tion
Im p rovin g Tra in in g Q u a lity
ITQ consists of a series of software questionnaires:
© University of Wales, Bangor 2000
What are the advantages of ITQ?
Both for individuals and for the company, ITQ:
Identifies training needs
Gives information about how best to implement the training
Evaluates the training provided
Provides immediate feedback at each stage
© University of Wales, Bangor 2000
Quality Learning
Provides a web-based tool to enable users, producers and brokers of online training material to judge its pedagogical quality
Extensive literature search to identify quality criteria for learning materials, with emphasis on computer-based
Focus on SME context
© University of Wales, Bangor 2000
Project Development
Quality criteria identified from research literature
Criteria tested on subject experts, and learners’ judgements compared with measured learning outcomes i.e. if learners thought the material was good, did they learn a lot?
Tools revised accordingly so that only those criteria corresponding to learner outcomes are included in the final version
© University of Wales, Bangor 2000
Sample Learner Questions
Which quality criteria correlated strongly with measured learning outcome? (Each criterion was
rated on a 1-5 Likert scale)
The course increased my confidence in the subject matter
The course materials were adequate for my learning needs
The course was interactive
© University of Wales, Bangor 2000
Sample Trainer Questions
This tool is more in-depth and was evaluated by subject experts (Rated on a 1-5 Likert scale)
The readability level is consistent with the target audience
Learners can bypass sections relevant to knowledge they already possess
Font-size makes reading the material easy
© University of Wales, Bangor 2000
Advantages of QL System
Provides an objective means of judging the quality of computer-based learning material
Accessible via a Web browser
Immediate feedback for users, and trainees can choose whether or not to make their results available to the trainer/manager
Provided with a guide to the use of the system, and an online learning references database
© University of Wales, Bangor 2000
Learning and Business (LaB)
Enhance the creative thinking and problem solving skills of managers within SMEs with the use of IT tools
Collaborative software (Virtual Learning Environments)
Innovative computer-based puzzles Web site of classified business links
© University of Wales, Bangor 2000
Development of Project
SME managers have limited time and money to spend on vital training, and rarely have the means to
distribute training materials or business information.
Project research base: How can creativity be assessed and what types of games
may enhance it?
How are the features of collaborative software used by learners and how would they be used in a business environment?
© University of Wales, Bangor 2000
Initial Piloting
Creativity is multifaceted and very difficult to measure. A number of Basadur’s scales and the Kirton Adaption-Innovation Inventory (KAI) have been piloted within businesses
Demo versions of VLEs and a list of desirable collaborative features are now being taken out to SMEs
A collection of business links are being collected
© University of Wales, Bangor 2000
Final Aim
An integrated software package which will allow SME managers to assess and develop their
business problem solving abilities. This will include access to information about virtual
learning environments and and large collection of business-relevant WWW links.
© University of Wales, Bangor 2000
Contact Details
Improving Training Quality
http://www.bangor.ac.uk/cldt/site/projects/itq.shtml
Quality Learning
http://www.bangor.ac.uk/cldt/site/projects/page16.shtml
Learning and Business
http://www.bangor.ac.uk/cldt/site/projects/lab.shtml
