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Beyond Performance
Laura Tyler - April 8 2010
Company
Co-founded and run by Thomas Gallezot and Lauren Spring in 2008
BRANCHES Extant Jesters Young Jesters Impro a la Carte/Ultimate Improv
Goals
To increase bookings in all markets Generate larger audiences at improv events Increase awareness of company
Accomplished by › increasing internet traffic to main website › Increasing contacts in other Social Media
platforms
Target Audience
Potential Clients/audience members
Members of the theatre community
Resources
Limited Budget
Limited Staffing
ME!
SWOTStrengths
real trend now in business to focus on mental health of employees
- much research of efficacy of laughter/ improv in improving skills= improving bottom line in the long run
creative really interactive Birthday parties- we are the ONLY one doing it corporate- not much competition Bilingual Small, easy to manage troop members Positive word or mouth
SWOTWeaknesses
improv has bad reputation in general/ as being unprofessional.
people can fear improve as unpredictable don’t have enough money to spend up front
in advertizing is spread most through word of mouth fact that contracts are few and far between Our website and on line referencing need
improvement – lack of cohesive branding Limited business and social media knowledge
SWOTOpportunities
Partnering with consulting firm has been really useful as they are taken seriously potential clients trust it more
Corporate entertainment a growth industry
Many contacts in industry after working/living in Toronto for many years
SWOTThreats
poor economy, companies first cut "frivolous" things
Many competitors higher ranked in Google searches
Website
Extant Jesters - About to launch new one› Adding bios of additional company members –
increase click through Ultimate Improv – well maintained Young Jesters - looks old Lacks “follow us on twitter/facebook links” Must be aware of what is the entry page Add a guest book to help extend contact
link
VIDEOS
You Tube› Under thelaurenspring channel› Videos well tagged
Extant Jesters - Group Corporate Jesters - Business Impro A La Carte - Friend Impro A La Carte – Fan page
› Broken links› Lacks clarity› Non-business email contact› Regularly updated with › interesting links
Lacks updates Limited connection to other platforms Limited followers
Linked In
Each have their own profile
Lauren› 24 connections
Thomas› 93 connections› 5 recommendations
Blog
New Currently updated regularly
IN THE FUTURE Blog entries should be kept short Use other Social Media to announce
new entries See additional contributors
Wikipedia
Listed under “List of improvisational theatre companies”
No page of own
Branding
Inconsistent across
Generate more testimonials.
Increase partnerships
SMS– Communication
Establish strong branding – consistency Launch new website Clean up existing Social Media
› Delete broken links› Add logo
Connect all Social Media
SMS - Communication
New business cards
Connect all Extant Jester Social Media Link with partners and other external
sources and people
SMS - Collaboration
Create a wiki to facilitate communication between troop members
Encourage testimonials from clients› $20 rebate on next booking
Create a new You Tube channel try to make a hub for all Improv groups in Toronto to post videos
SMS - Education
Make sure all Social Media tools are clear and concise in their ability to educate viewers as to the capabilities of the organization
Short ‘educational’ videos on each branch
SMS - Entertainment
New Videos› Regular releases
Expand humorous content to other platforms
Fun blog posting Take pictures at events and encourage
audience to tag themselves on Facebook
Social Media Measurement
To be provided by Google Analytics
Increased bookings
Larger audiences
Google Search – Extant Jesters
Extantjesters.com – main website Hot Frog – Canadian business directory Twitter Facebook Toronto Parents Guide – birthday
parties Video
Search Engine Optimization
Google Webmaster Tools Key word Cross linking between all websites
Join additional directories› Help we’ve got kids.com› Toronto.net
Timeline
Phase one –April 2010› Clean up Facebook pages› Extend presence on Twitter› Create Wikipedia page› Offer links between platforms› Begin search for additional partners
Phase two – May 2010› Launch new website
Install Google analytics Search Engine Optimization
Timeline cont.
Phase 5 – June 2010› Planning of new videos› Follow up on newly made contacts› Creation of wiki for improv troop
Phase 4 – July 2010 and beyond› Monitor analytics and tweak as required› Continue to solicit feedback from clients› Development and release of new videos
Future possibilities
Design specific improv programs with the intention of coordinating an online component› Battle of the Improv Teams
Track progress online Team profiles
Summary
Clean up existing Social Media practices Extend branding initiatives Send time extending online network Ensure links between different sites Create additional videos Print new business cards, take pictures
at shows Employ Google analytics and SEO tactics Create troop wiki
Questions for Class
PLEASE GIVE ME YOUR SUGGESTIONS!