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© 2012 Crain Communications Inc.

© 2012 Crain Communications Inc.. TREND REPORT APRIL 2012 © 2012 Crain Communications Inc. MANAGING YOUR BRAND’S SOCIAL LIFEChart 1 Unique visitors to

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Page 1: © 2012 Crain Communications Inc.. TREND REPORT APRIL 2012 © 2012 Crain Communications Inc. MANAGING YOUR BRAND’S SOCIAL LIFEChart 1 Unique visitors to

© 2012 Crain Communications Inc.

Page 2: © 2012 Crain Communications Inc.. TREND REPORT APRIL 2012 © 2012 Crain Communications Inc. MANAGING YOUR BRAND’S SOCIAL LIFEChart 1 Unique visitors to

MANAGING YOUR BRAND’S SOCIAL LIFE

TREND REPORT APRIL 2012

© 2012 Crain Communications Inc. Chart 2

Unique visitors to social-networking websites in February 2012

Source: Site Analytics

166,890,779

147,739,093

37,201,228

18,915,810

Facebook

YouTube

Twitter

Google +

Page 3: © 2012 Crain Communications Inc.. TREND REPORT APRIL 2012 © 2012 Crain Communications Inc. MANAGING YOUR BRAND’S SOCIAL LIFEChart 1 Unique visitors to

MANAGING YOUR BRAND’S SOCIAL LIFE

TREND REPORT APRIL 2012

© 2012 Crain Communications Inc. Chart 3

Time spent on social networks:As of December 2011, each month users spent an average of…

15

25

80

151

423

0 60 120 180 240 300 360 420 480 540 600 660 720

LinkedIn

Twitter

Pinterest

tumblr

Facebook

Source: comScore Media Metrix, December 2011, United States

12 hours (720 minutes)

Page 4: © 2012 Crain Communications Inc.. TREND REPORT APRIL 2012 © 2012 Crain Communications Inc. MANAGING YOUR BRAND’S SOCIAL LIFEChart 1 Unique visitors to

MANAGING YOUR BRAND’S SOCIAL LIFE

TREND REPORT APRIL 2012

© 2012 Crain Communications Inc. Chart 4

Trust factorPercentage of respondents who said they trust info on:

67%

73%

81%

Pinterest

tumblr

Facebook

Source: BlogHer’s 2012 Woman and Social Media Study

(blogher.com/frame.php?url=http://www.slideshare.net/BlogHer/2012-social-media-final-v2)

Page 5: © 2012 Crain Communications Inc.. TREND REPORT APRIL 2012 © 2012 Crain Communications Inc. MANAGING YOUR BRAND’S SOCIAL LIFEChart 1 Unique visitors to

MANAGING YOUR BRAND’S SOCIAL LIFE

TREND REPORT APRIL 2012

© 2012 Crain Communications Inc. Chart 5

Percentage of respondents who have made purchases based on recommendations on…

31%

33%

47%

Twitter

Facebook

PinterestSource: BlogHer’s 2012 Woman and Social Media Study

(blogher.com/frame.php?url=http://www.slideshare.net/BlogHer/2012-social-media-final-v2)

Page 6: © 2012 Crain Communications Inc.. TREND REPORT APRIL 2012 © 2012 Crain Communications Inc. MANAGING YOUR BRAND’S SOCIAL LIFEChart 1 Unique visitors to

MANAGING YOUR BRAND’S SOCIAL LIFE

TREND REPORT APRIL 2012

© 2012 Crain Communications Inc. Chart 6

Pinterest vs. TwitterWhich works best for…

Source: BlogHer’s 2012 Woman and Social Media Study

(blogher.com/frame.php?url=http://www.slideshare.net/BlogHer/2012-social-media-final-v2)

Getting product information

Seeking advice and recommendations

Finding out about new products

Having fun

Contributing to a community

Being entertained 51%

33%

47%

24%

29%

18%

21%

54%

32%

58%

39%

30%

26%

18%

Twitter

Pinterest

Making purchase decisions

Page 7: © 2012 Crain Communications Inc.. TREND REPORT APRIL 2012 © 2012 Crain Communications Inc. MANAGING YOUR BRAND’S SOCIAL LIFEChart 1 Unique visitors to

MANAGING YOUR BRAND’S SOCIAL LIFE

TREND REPORT APRIL 2012

© 2012 Crain Communications Inc. Chart 7

Twitter timing

Source: HubSpot’s Dan Zarrella prdaily.com/Main/Articles/11207.aspx

Time of day with most traffic:

Spread out your tweets throughout the day with an emphasis on late afternoon. Twitter links will get the most attention from your followers toward the end of the week and on weekends:BEST TIME TO TWEET:5 p.m.

BEST DAYS TO TWEET: Friday,Saturday, Sunday

BEST DEFAULT TIME ZONE:Eastern

KISSmetrics shows the breakdown of tweets in the United States:

Page 8: © 2012 Crain Communications Inc.. TREND REPORT APRIL 2012 © 2012 Crain Communications Inc. MANAGING YOUR BRAND’S SOCIAL LIFEChart 1 Unique visitors to

MANAGING YOUR BRAND’S SOCIAL LIFE

TREND REPORT APRIL 2012

© 2012 Crain Communications Inc. Chart 8

Top topics on PinterestBy percentage of total pinboards

1.8%

1.9%

2.1%

2.1%

3.9%

9.0%

10.5%

11.7%

12.4%

17.2%

Kids

Travel

Products

Humor

Holiday/seasonal

Inspiration/education

Food

Style/fashion

Arts and crafts

Home

Source: RJMetrics (rjmetrics.com)