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© 2010 McGraw Hill Ryerson 11-1 COMPENSATION Third Canadian Edition Milkovich, Newman, Cole

© 2010 McGraw Hill Ryerson 11-1 COMPENSATION Third Canadian Edition Milkovich, Newman, Cole

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Page 1: © 2010 McGraw Hill Ryerson 11-1 COMPENSATION Third Canadian Edition Milkovich, Newman, Cole

© 2010 McGraw Hill Ryerson

11-1

COMPENSATIONThird Canadian Edition

Milkovich, Newman, Cole

Page 2: © 2010 McGraw Hill Ryerson 11-1 COMPENSATION Third Canadian Edition Milkovich, Newman, Cole

© 2010 McGraw Hill Ryerson

11-2

Pay-for-Performance Plans

pay that varies with some measure of individual or organizational performance

also called variable pay plans these plans have a positive impact on

performance if they are designed well

Page 3: © 2010 McGraw Hill Ryerson 11-1 COMPENSATION Third Canadian Edition Milkovich, Newman, Cole

© 2010 McGraw Hill Ryerson

11-3

Short Term Pay-for-Performance Plans

Merit Pay

Lump-Sum Bonuses

Individual Spot Awards

Individual Incentives

Merit Pay

Lump-Sum Bonuses

Individual Spot Awards

Individual Incentives

Page 4: © 2010 McGraw Hill Ryerson 11-1 COMPENSATION Third Canadian Edition Milkovich, Newman, Cole

© 2010 McGraw Hill Ryerson

11-4

Individual Incentive PlansMethod of Rate Determination

Units of production per time period

Time period per unit of production

(1) (2)

(4)(3)

Straight piecework plan Standard hour plan

Halsey 50 - 50 methodTaylor differential piece rate system

Merrick multiple piece rate system

Pay constant function of production level

Pay varies as function of production level

Relationship between production level and pay

Page 5: © 2010 McGraw Hill Ryerson 11-1 COMPENSATION Third Canadian Edition Milkovich, Newman, Cole

© 2010 McGraw Hill Ryerson

11-5

Advantages of Individualized Incentive Plans

substantial contribution to: increased productivity lower production costs increased earnings of workers

less direct supervision is required to maintain output than under pay for time

payment for results (if accompanied by improved organizational and work measurement) enable labour costs to be estimated more accurately than under pay for time helps costing and budgetary control

Page 6: © 2010 McGraw Hill Ryerson 11-1 COMPENSATION Third Canadian Edition Milkovich, Newman, Cole

© 2010 McGraw Hill Ryerson

11-6

Disadvantages of Individualized Incentive Plans (1 of 2)

conflict between employees seeking to maximize output and managers concerned about deteriorating quality levels

attempts to introduce new technology may be resisted by employees concerned about the impact on production standards

reduced willingness of employees to suggest new production methods for fear of subsequent increases in production standards

Page 7: © 2010 McGraw Hill Ryerson 11-1 COMPENSATION Third Canadian Edition Milkovich, Newman, Cole

© 2010 McGraw Hill Ryerson

11-7

Disadvantages of Individualized Incentive Plans (2 of 2)

increased complaints that equipment is poorly maintained, hindering employee efforts to earn larger incentives

increased turnover among new employees discouraged by the unwillingness of experienced workers to cooperate in on-the-job training

elevated levels of mistrust between workers and management

Page 8: © 2010 McGraw Hill Ryerson 11-1 COMPENSATION Third Canadian Edition Milkovich, Newman, Cole

© 2010 McGraw Hill Ryerson

11-8

Team / Group Incentive Plans

Gain-Sharing Plans

Profit Sharing Plans

Earnings-at-Risk Plans

Page 9: © 2010 McGraw Hill Ryerson 11-1 COMPENSATION Third Canadian Edition Milkovich, Newman, Cole

© 2010 McGraw Hill Ryerson

11-9

Sample Group/Team Performance Measures (1 of 2)

Customer-Focused Measures Time to Market Measures

On time delivery Cycle time New product introductions

Customer Satisfaction Measures Market share Customer satisfaction Customer growth and retention Account penetration

Financially-Focused Measures Value Creation

Revenue growth Resource yields Profit margins Economic value added

Shareholder Return Return on invested capital Return on sales / earnings Earnings per share Growth in profitability

Page 10: © 2010 McGraw Hill Ryerson 11-1 COMPENSATION Third Canadian Edition Milkovich, Newman, Cole

© 2010 McGraw Hill Ryerson

11-10

Sample Group/Team Performance Measures (2 of 2)

Capability-Focused Measures HR Capabilities

Employee satisfaction Turnover rates Total recruitment costs Rate of progress on

developmental plans Promotability index Staffing mix/head-count ratio

Other Asset Capabilities Patents and copyrights Distribution systems

Internal Process-Focused Measures

Resource Utilization Budget-to-actual expenses Cost allocation ratios Reliability / rework Accuracy / error rates Safety rates

Change Effectiveness Program implementation Teamwork effectiveness Service / quality index

Page 11: © 2010 McGraw Hill Ryerson 11-1 COMPENSATION Third Canadian Edition Milkovich, Newman, Cole

© 2010 McGraw Hill Ryerson

11-11

Different Types of Variable Pay Plans

Cash Profit Sharing Stock Ownership

or Options

Balanced Scorecard

Productivity / Gain- Sharing

Team / Group Incentives

Page 12: © 2010 McGraw Hill Ryerson 11-1 COMPENSATION Third Canadian Edition Milkovich, Newman, Cole

© 2010 McGraw Hill Ryerson

11-12

Gain-Sharing Plans

under gain-sharing plans, employees share in cost-savings or productivity gains

Page 13: © 2010 McGraw Hill Ryerson 11-1 COMPENSATION Third Canadian Edition Milkovich, Newman, Cole

© 2010 McGraw Hill Ryerson

11-13

Key Elements in Designing a Gain-Sharing Plan

strength of reinforcement

productivity standards

sharing the gains

scope of the formula

perceived fairness of the formula

ease of administration

production variability

Page 14: © 2010 McGraw Hill Ryerson 11-1 COMPENSATION Third Canadian Edition Milkovich, Newman, Cole

© 2010 McGraw Hill Ryerson

11-14

Three Gain-Sharing Formulas

Scanlon Plan(single ratio volume)

Rucker Plan Improshare

Numerator of ratio (input factor)

Payroll costs Labour cost Actual hours worked

Denominator of ratio (outcome factor)

Net sales (+/- inventories)

Value added Total standard value hours

Page 15: © 2010 McGraw Hill Ryerson 11-1 COMPENSATION Third Canadian Edition Milkovich, Newman, Cole

© 2010 McGraw Hill Ryerson

11-15

Profit-Sharing Plans

variable pay plans requiring a corporate profit target to be met before any payouts occur

Page 16: © 2010 McGraw Hill Ryerson 11-1 COMPENSATION Third Canadian Edition Milkovich, Newman, Cole

© 2010 McGraw Hill Ryerson

11-16

Earnings-at-Risk Plans

incentive plans sharing profits in successful years and reducing base pay in unsuccessful years

Page 17: © 2010 McGraw Hill Ryerson 11-1 COMPENSATION Third Canadian Edition Milkovich, Newman, Cole

© 2010 McGraw Hill Ryerson

11-17

Advantages of Group Incentive Plans

positive impact on organization and individual performance of about 5 – 10 percent per year

easier to develop performance measures than for individual plans

signals that cooperation, both within and across groups, is a desired behaviour

teamwork supported by most employees may increase participation of employees in

decision making process

Page 18: © 2010 McGraw Hill Ryerson 11-1 COMPENSATION Third Canadian Edition Milkovich, Newman, Cole

© 2010 McGraw Hill Ryerson

11-18

Disadvantages of Group Incentive Plans

line of sight may be lessenedemployees may find it more difficult to see how

their individual performance affects their incentive payouts.

may lead to increased turnover among top individual performers because they must share with lesser contributors

increases compensation risk to employees because of lower income stability

Page 19: © 2010 McGraw Hill Ryerson 11-1 COMPENSATION Third Canadian Edition Milkovich, Newman, Cole

© 2010 McGraw Hill Ryerson

11-19

Long-Term Incentive Plans

Employee Stock Ownership Employee Stock Ownership Plans (ESOPs)Plans (ESOPs)

Stock OptionsStock Options

Broad-Based Option Plans Broad-Based Option Plans (BBOP)(BBOP)

Page 20: © 2010 McGraw Hill Ryerson 11-1 COMPENSATION Third Canadian Edition Milkovich, Newman, Cole

© 2010 McGraw Hill Ryerson

11-20

Special Groups in Compensation Management

supervisors top management corporate directors professional employees sales staff contingent workers

Page 21: © 2010 McGraw Hill Ryerson 11-1 COMPENSATION Third Canadian Edition Milkovich, Newman, Cole

© 2010 McGraw Hill Ryerson

11-21

Components of an Executive Compensation Package

1. base salary

2. short-term (annual) incentives or bonuses

3. long-term incentives and capital appreciation plans

4. executive benefits

5. executive perquisites

Page 22: © 2010 McGraw Hill Ryerson 11-1 COMPENSATION Third Canadian Edition Milkovich, Newman, Cole

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11-22

Examples of Long-Term Incentives for Executives

1. Appreciation-Based Plansstock optionsstock appreciation rights

2. Full-Share Plans restricted stock plans restricted stock units/phantom stock plansDeferred share units

3. Performance-Based Plansperformance share / unit plans

Page 23: © 2010 McGraw Hill Ryerson 11-1 COMPENSATION Third Canadian Edition Milkovich, Newman, Cole

© 2010 McGraw Hill Ryerson

11-23

Pay Components for Professional Employees

dual career ladders maturity curves performance bonuses

attaining professional licenses

perks flexible work schedulesCampus-like environment

Page 24: © 2010 McGraw Hill Ryerson 11-1 COMPENSATION Third Canadian Edition Milkovich, Newman, Cole

© 2010 McGraw Hill Ryerson

11-24

Key Factors in Designing a Sales Compensation Plan

the nature of the people who enter the sales profession

organizational strategy competitor practices product/service being sold

Page 25: © 2010 McGraw Hill Ryerson 11-1 COMPENSATION Third Canadian Edition Milkovich, Newman, Cole

© 2010 McGraw Hill Ryerson

11-25

Key Issues in Contingent Workforce Compensation

equity/fairness relative to permanent employees

boundaryless careers

Page 26: © 2010 McGraw Hill Ryerson 11-1 COMPENSATION Third Canadian Edition Milkovich, Newman, Cole

© 2010 McGraw Hill Ryerson

11-26

Conclusion

the design and effective administration of pay-for-performance plans is key to their success

special employee groupscompensation must address high

potential for conflict in these jobscompensation treatment differs from that

for other employees