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Copyright Egyptian Neonatal Safety Training Network Project
www.egyneosafe.net “This project has been funded with support from European Commission. This publication reflects the views only of the authors, and Commission cannot be held responsible for any use which may be made of the information contained therein.”
Egyptian Neonatal Safety
Training Network
(ENSTN)
Tempus grant; 543823-TEMPUS-1-
2013-1-EG-TEMPUS- JPHES
Egyptian Neonatal Safety Standards
2014
Copyright Egyptian Neonatal Safety Training Network Project
الوالدةالشبكة المصرية لسالمة حديثى
Egyptian Neonatal Safety Training Network
ENSTN
Grant Holder and Project Coordinating Institution AL Azhar University
Principal investigator and project contact coordinator
Dr. Safaa Abd ELHamid ELMeneza. Professor of Pediatrics/Neonatology
AL Azhar University.
European Beneficiary Institutions and site contact University del Pais Vasco /Herriko Unibertsitatea: Professor Izaskun Asla
Elorriaga
University of Liverpool: Professor Michael Weindling
University of Tartu : Professor Tuuli Metsvaht
Egyptian Beneficiary Institutions and site contact Mansoura University : Professor Mohamed Reda Bassiouny
Tanta University : Professor Mohamed Rowisha
Suez canal University: Professor Mohammed ELKaliopy
Zagazig University :Professor Ehab Al-Banna
Project Experts Professor Nadia Badrawy Professor of Pediatrics: Cairo University and
president of EAN , Arab network of QA in higher education
Professor Suzan Farhoud Regional Advisor for Child and Adolescent Health
Eastern Mediterranean Regional Office of WHO/EMRO
Copyright Egyptian Neonatal Safety Training Network Project
Introduction
This document was a dream for all neonatologists and health care
workers, who are participating in care of the newborn infants .We thanks all our beneficiaries and stakeholders who participated and
supported us during the preparations of the standards whether during
the foundation workshop on 17-18 May 2014 or through video conference and email. It was really great work and enormous efforts
starting from the situation analysis of NICUs and surveys in order to
estimate the real situations regarding current knowledge, skills and attitude towards safety of care in NICU. The standards were prepared
from different sources; national and international, so the input will at
same levels worldwide and allows continuous improvement according to the new experiences. We are proud by this output and have the
pleasure to introduce to all colleagues in Egypt and worldwide.
Project technical co contact -coordinator
Dr.Sanaa Tantawy. Alzhraa University hospital
Project co- contact coordinator and co-PI
Dr. Mariam Abu Shady .Professor of Pediatrics/Neonatology ALAzhar
University.
Principal investigator and project contact coordinator
Dr. Safaa Abd ELHamid ELMeneza. Professor of Pediatrics/Neonatology AL
Azhar University.
Copyright Egyptian Neonatal Safety Training Network Project
Egyptian Neonatal Safety Standards
Document is Prepared and Edited
by
Dr. Safaa Abd EL Hamid ELMeneza, MD,DTQM,DGSHH
,DHPE
Professor of Pediatrics /Neonatology
ALAzhar University, Cairo ,Egypt
Reviewed by
Dr. Michael Weindling, Professor Pediatrics /Neonatology
University of Liverpool, United Kingdom
Dr. Izaskun Asla Elorriaga, Professor of Pediatrics Neonatology
& Agueda Azpeitia García, Biostatistician, University del Pais
Vasco /Herriko Unibertsitatea, Spain
Acknowledgment
We would like to acknowledge all the beneficiaries, workshop participants and experts for advice that guide to prepare this
document.
Copyright Egyptian Neonatal Safety Training Network Project
Egyptian Neonatal Safety Standards
Definition of safety safe·ty
noun, plural safe·ties.
1. The state of being safe; freedom from the occurrence or risk of injury,
danger, or loss.
2. The quality of averting or not causing injury, danger, or loss.
3. A contrivance or device to prevent injury or avert danger.
4. The action of keeping safe.
Patient safety is a discipline in the health-care sector that applies safety science
methods towards the goal of achieving a trustworthy system of health-care
delivery. Patient safety is also an attribute of health-care systems; it minimizes
the incidence and impact of, and maximizes recovery from adverse events.
Simply it is absence of preventable harm to a patient during the process of
health care.
Definition of standard
An average or normal requirement, quality, quantity, level, grade
standard, criterion refers to the basis for making a judgment.
A standard is an authoritative principle or rule that usually implies a model or
pattern for guidance, by comparison with which the quantity, excellence,
correctness.
Introduction
Safety is a fundamental principle of patient care and a critical component of
quality management. Its improvement demands a complex system-wide effort.
Patients in the NICU are very small and fragile, many with immature organ
systems, and superimposed serious illness. Such infants are likely to receive
complex care, including a large number of medications, and/or invasive
procedures for diagnosis and treatment over an extended hospitalization.
A single patient typically receives care from a team of experts. These increase
the potential for errors and add additional demands for a higher threshold for
device safety and efficacy, exemplifying the need for error-free devices and
instruments.
Copyright Egyptian Neonatal Safety Training Network Project
Given the narrow margin of safety, the patients are also more likely to suffer
from harmful consequences of errors sooner. Because of their unique
vulnerability, even minor errors can lead to devastating short and long-term
consequences. In large general hospitals, patient safety efforts are likely to be
targeted toward adult patients or treatment units, with little appreciation for the
unique needs of the NICUs and their patients.
Provision of high quality care for neonates and their families .The purpose is to
support delivery of high quality evidenced-based, safe, effective and
person-centered neonatal care. Healthcare quality strategy is presented under the
six dimensions of quality: • Person-centered
• Safe
• Effective
• Efficient
• Equitable
• Timely
These standards are dealing with all locations, process that newborn infants and
families may seek medical care .It is important to locate where and why adverse
events occur. Starting from delivery room, outpatient clinics, private or general
hospitals NICUs, events may happen.
Adverse events may therefore result from problems in practice, products,
procedures or systems. Most adverse events are not the result of negligence or
lack of training, but rather occur because of latent causes within systems.
Enhancing the safety of patients includes three complementary actions:
preventing adverse events; making them visible; and mitigating their effects
when they occur. In general, national programs have to be built around these
principles.
The aim for the standards proposed by Egyptian Neonatal Safety Training
Network is to embrace nearly all health care disciplines and actors, in NICU and
endorse a comprehensive multifaceted approach to prevent and manage the
actual and potential risks to patient safety in NICU and to offers national
standards to be adopted by MOH, Universities and other health care facilities.
Also Reporting and Learning System database will be implemented to allow
continuous learning from errors and disseminate patient safety culture in Egypt.
Copyright Egyptian Neonatal Safety Training Network Project
The Standards
(I)General standards
Standard (1): Provide high quality service care
Rationale
Public assurances regarding the quality and safety of care of newborn
infants have to be supported through a robust governance structure which
is focused on the safety of patients.
Requirements:
-Ensuring all health care staff (physician, nurses, and allied health
professional) with the appropriate skills is available; treating babies in
units.
-Facilities are appropriate to the needs; undertaking regular audit of
practice. 1. Appropriate NICU design
2. Appropriate NICU NICU Location Within the Hospital
3. Adequate Family Entry and Reception Area 4. Provide Airborne Infection Isolation Room(s)
5. When appropriate Operating Rooms Intended for Use by Newborn ICU
Patients 6. Adequate Electrical, Gas Supply, and Mechanical Needs
7. Adequate Ambient Temperature and Ventilation
8. Adequate Handwashing 9. Adequate General Support Space -Staff Support Space-Support Space for
Ancillary Services-Administrative Space-Family Support Space
10. Appropriate Ceiling Finishes -Wall Surfaces - Floor Surfaces
11. Adequate Furnishings 12. Appropriate Ambient, Lighting in Infant Care Areas- Procedure Lighting in
Infant Care Areas - Illumination of Support Areas – Daylighting
13. Acoustic Environment
-Ensuring staff have appropriate training.
-Ensuring regular audit and checklist are developed. Applies to: Ambulatory Care, all levels of NICU, Disease-Specific Care, Laboratory Services,
Long Term Care, Surgery, Delivery room
Standards (2): Person-centered care for newborn infants
Rationale
High-quality service focuses on the needs of the baby and family by
responding to the families’ cultural and religious preferences. Needs and
values are mandatory for quality of care.
Copyright Egyptian Neonatal Safety Training Network Project
Requirements:
- Define and communicate the means for parents to report concerns about
safety and encourage them to do so.
-Parents education regarding safety issues in NICU.
-Encourage parents in the’ active involvement in their own baby's care as
a patient safety strategy. Applies to: Ambulatory Care, all levels of NICU, Disease-Specific Care, Laboratory Services,
Long Term Care, Surgery, Delivery room.
Standard 3: Timely Care
Rationale
Neonates will be cared for in the right place, at the right time and by the
right people with the right skills.
Requirements:
- Timely provision of clinical care with no unnecessary delays.
- Minimal delays in emergency transfer and access to care.
- Effective deployment of teams for planned transfers.
- Sustainable transport infrastructure to support the service and effective
and timely communication with obstetric staff.
- Communication between different areas in transfers.
- Protocols in emergency units and NICU. This will be evidenced by: • The benefits of breastfeeding being highlighted at the earliest possible opportunity following delivery.
• The provision of clinical care and therapeutic interventions in line with current
guidelines and timescales as specified by professional bodies, based on substantiated
evidence. • The adherence to standards and guidelines pertaining to national immunization,
national screening, neuro-developmental assessment and follow-up programs.
• A named consultant making contact with the parents at an appropriate time to offer discussion and counselling following the death of a baby. This will take place no later
than seven weeks following bereavement.
• Transitional care being recognised as part of the full spectrum of neonatal care and being made available to parents, including those progressing from special care.
Applies to: Ambulatory Care, all levels of NICU, Disease-Specific Care, Laboratory Services,
Long Term Care, Surgery, Delivery room.
Standard 4: Improve the accuracy of newborn infants identification
and prevent identification errors
Rationale
-Wrong –identification of newborn infants may cause lifelong pain to
families and infants/children and lead to mixing of lineages.
-Wrong-patient errors occur in virtually all aspects of diagnosis &
treatment. The intent for this standard is two-fold:
Copyright Egyptian Neonatal Safety Training Network Project
First: to reliably identify the baby as the person for whom the service or
treatment is intended.
Second: to match the service or treatment to that baby.
Requirements:
-Newborn infants (healthy or sick) must have immediately name tag with
mother's name, date of and time of birth, given name if available, around
the wrist of the hand and ankle.
-Newborn infants (healthy or sick) must be photographed immediately
after birth with at least 2 pictures with name will be written on the
pictures. One picture will be given to mother while second picture must
be kept in the record.
-Newborn infants (healthy or sick) their finger prints must be taken
immediately.
-Whenever it is possible DNA identification by an umbilical cord blood
sample.
-Use at least two patient identifiers whenever providing care, treatment or
service as collecting laboratory samples or administrating medications or
blood products as bay’s name ,mother’s name or incubator /bed number .
-Acceptable identifiers may be the individual’s name, an assigned
parent's identification number, telephone number, photograph or other
person-specific identifier, (e.g. birth date).
- Prior to the start of any invasive procedure, conduct a final verification
process, (such as a “time out,”) to confirm the correct patient, procedure
and site using active—not passive—communication techniques. Applies to: Ambulatory Care, all levels of NICU, Disease-Specific Care, Laboratory Services,
Long Term Care, Surgery, Delivery room.
Standard 5: Improve the effectiveness of staff communications among
NICU caregivers
Rationale
-Ineffective communication is the most frequent cited category of root
causes of sentinel events.
-Effective communication, which is timely, accurate, complete,
unambiguous, and understood by the recipient, reduces error and results
in improved patient/client/resident safety.
Requirements:
-Improve communication for verbal or telephone orders or for telephonic
reporting of critical test results.
-Simply repeating back the order or test result is not sufficient; verify the
complete order or test result by:
Copyright Egyptian Neonatal Safety Training Network Project
-The receiver of the order should write down the complete order or test
result or enter it into a computer, then read it back, and receive.
confirmation from the individual who gave the order or test result.
- A standardized approach to hand over communications, including an
opportunity to ask and respond to questions.
- Telephone orders must reserve, only in extreme cases.
-“Critical test results” for newborn infants are defined and include “stat”
tests, reports, and other diagnostic test results that are done routinely and
those where the results require urgent response.
-Standardize a list of abbreviations, acronyms, symbols, and dose
designations that are not to be used throughout the organization.
- Example: Abbreviations not to be used throughout the organization are: 1. U
2. IU
3. Q.D., QD, q. d. qd
4. Q.O.D., QOD, q. o. d. qod
5. MS
6. MSO4
7. MgSO4
8. Trailing zero
9. No leading zero
Applies to: Ambulatory Care, all levels of NICU, Disease-Specific Care, Laboratory Services,
Long Term Care, Surgery, Delivery room.
Standard 6: Use medicines safely in NICU
Rational
-Unsafe use of medications may endanger life of newborn infants and
cause sentinel events.
-It has been reported that about 55% of prescriptions in NICUs use drugs
‘‘off label’’ and that 10% use unlicensed drugs. Also there is potential
tenfold drug overdoses exacerbated by the high strength of intravenous
vials, manufactured to provide adult size doses. NB: Some medications are not used for newborn infants; also newborn infants need specific
small doses from the permitted drugs to prevent over dosages.
Requirements:
-To achieve needs of the neonatal population specific lower drug
concentrations are only allowed to be used.
-Make list and don’t use drugs that are contraindicated for newborn
infants.
-Use specific vials with single use.
-Remove concentrated electrolytes (including, but not limited to,
potassium chloride, potassium phosphate, Na cl > 0.9%) from patient care
units.
Copyright Egyptian Neonatal Safety Training Network Project
-Standardize & limit the number of drug concentrations available in the
organization.
- Concentrated medications not removed are segregated from other
medications with additional warnings to remind staff to dilute before use.
-Label all medications, medication containers (e.g., syringes, medicine
cups, basins), or other solutions on and off the sterile field in peri-
operative and other procedural settings.
-A process / checklist have to be developed to verify that all documents
and equipment needed for resuscitation , invasive procedures or surgery
are on hand, correct and functioning properly before beginning.
-Reference book as Neofax or similar must be available to review doses.
- Whenever using vials/medications that are going to be for multiple or
repeated use, the opening date should be written on the vials.
- Supply all units with wall chart or poster for proper dissolving materials
for various drugs, and doses of critical medications as well as route of
administrations.
In addition to the regular hospital requirements:
-Identify and, at a minimum, annually review a list of look-alike/sound-
alike drugs used by the organization, and take action to prevent errors
involving the interchange of these drugs.
- Reduce the likelihood of patient harm associated with the use of
anticoagulation therapy.
-Procedures are made to inhibit the use of drugs ‘‘off label’ and
unlicensed drug in NICU.
-Use and encourage manufacture of neonatal size vials Applies to: Ambulatory Care, all levels of NICU, Disease-Specific Care, Laboratory Services,
Long Term Care, Surgery, Delivery room.
Standard 7: Elimination of wrong site, wrong patient and wrong
procedures and surgery
Rationale
Wrong-site, wrong-patient, wrong-procedure surgery can be prevented if
appropriate processes are in place. The intent is to establish and
implement processes to always identify the correct body site, correct
person and correct procedure.
Requirements:
-The requirement is for a “preoperative verification process” before
starting. The checklist is an example of one approach – the most common
one. The intent of the requirement is to ensure that all of the relevant
documents are available prior to the start of the procedure & that they
Copyright Egyptian Neonatal Safety Training Network Project
have been reviewed & consistent with each other & with staffs’ under-
standing of the intended site, patient, & procedure.
-The precise site where the surgery or invasive procedure will be
performed is clearly marked with the involvement of the patient.
-There is a documented process to verify an accurate accounting of
sponges, needles and instruments pre and post procedure.
Standard 8: Reduced risk of health care acquired infections in NICU
Rationale
-Compliance with the CDC hand hygiene guidelines/WHO will reduce
the transmission of infectious agents by staff to newborn infants.
-HCAI is not miss fortune it is error of care; if fatal it has to be
considered as sentinel event.
Requirement:
-Comply with current World Health Organization (WHO) & the Centers
for Disease Control and Prevention Hand Hygiene Guidelines.
-Use proven guidelines to prevent infections that are difficult to treat.
-Use proven guidelines to prevent infection of the blood from central
lines.
-Use proven guidelines to prevent infection after surgery.
-Use proven guidelines to prevent infections of the urinary tract that are
caused by catheters.
-Comply with Dress code.
-Manage as sentinel events all identified cases of unanticipated death or
major permanent loss of function associated with a health care-associated
infection.
-Judicious use of antibiotics.
- Gloves, gowns, masks, soap, disinfectants and washing detergents are
available and used correctly when required.
-Hand washing and disinfecting procedures are used correctly.
-Approved policies and procedures are disseminated in nursery, level I,
II, III, IV NICU.
-Policy and procedure describes infection control practices and include at
least the following: 1. Selection and uses of antiseptics and disinfectants. 2. Hand washing techniques.
3. All cleaning activities.
4. Types of isolation with standard precautions (contact and airborne).
5. Hemorrhagic patients. 6. Disposal of sharps and hazardous materials.
7. Identification and management of organization-acquired infections.
8. Infection control surveillance and data collection.
Copyright Egyptian Neonatal Safety Training Network Project
9. Reporting of patients with suspected communicable diseases as required by
law and regulation. 10. Management of outbreaks of infections.
- A qualified physician and a qualified nurse jointly oversee the infection
control activities.
-There is a continuous program to reduce the risks of organization
acquired infections in NICU.
-The infection control program includes patients, staff, and visitors.
-Approval of all relevant infection control policies, procedures and
surveillance activities.
-Identify those procedures and processes associated with increased risk of
infection.
-Sterilization of all equipment according to guidelines of CDC and
manufacture. The organization has a central sterilization supply department or defined area.
-The functions of cleaning, processing, and sterile storage and distribution are
physically separated.
-In all areas where instruments are cleaned there must be airflow that prevents.
cross-contamination and prevents contaminated material from exiting the area. -There is documented evidence that complete sterilization has been accomplished.
-Policy and procedure guides each sterilization technique or device used, and
includes the manufacturer's recommendations. -Policy and procedure describes the processes including at least the following;
1. Receiving and cleaning of used items and disinfection.
2. Preparation and processing of sterile packs. 3. Storage of sterile supplies.
4. Inventory levels.
5. Emergency flash sterilization.
6. Expiration dates for sterilized items.
-Laundry and Linen
Policy and procedure defines laundry and linen services and includes at
least the following:
-Collection and storage of contaminated linen.
-Cleaning of contaminated linen. -Storage and distribution of clean linen.
-Quality control program, including water temperatures.
-Contaminated linen is separated from clean linen.
-Surveillance and Monitoring -The Infection Control surveillance program for NICU has to be implemented. -Results of the surveillance program are reported at a minimum quarterly to the
infection control committee and to the leadership.
-Results of the surveillance are compared with internal and external benchmarks.
Applies to: Ambulatory Care, all levels of NICU, Disease-Specific Care, Laboratory Services,
Long Term Care, Surgery, Delivery room.
Copyright Egyptian Neonatal Safety Training Network Project
Standard 9: Reduce risk of newborn harm resulting from accidental fall
during care
Rationale
-Newborn infants are subjecting to fall if inappropriately placed on
resuscitation tables, incubators or slipped during given bath.
-Falls account for a significant portion of injuries in hospitalized patients.
-The organization should assess its patients risk for falls and take action
to reduce the risk of falling and to reduce the risk of injury, if a fall
occurs.
Requirements:
-As appropriate to the newborn infants, the services provided, and the
environment of care, a fall reduction program may include risk.
assessment and periodic reassessment of the newborn infants or of the
environment of care.
-Implement a fall reduction program including an evaluation of the
effectiveness of the program.
-The program should include risk reduction strategies, in – services,
involving patients/families in education and environment of care
redesign. The program should also include development and
implementation of transfer protocols when relevant.
-Action is taken to decrease or eliminate any identified risks for falling. Applies to: Ambulatory Care, all levels of NICU, Disease-Specific Care, Laboratory Services,
Long Term Care, Surgery, Delivery room.
Standard 10: Improve the safety of using infusion pump
Rationale
An error in the use of infusion pumps could lead to severe damage in the
newborn.
Requirements:
-Appropriated trained staff that is capable to insert and monitor fluid and
medication therapy.
-Adequate schedule for maintenance of safety of infusion pump with
check list showing details of maintenance. Applies to: Ambulatory Care, all levels of NICU, Critical Access Hospitals, Disease-Specific
Care, Home Care, Hospitals, Laboratory Services, Long Term Care, Surgery, Delivery room.
Standard 11: Use monitor alarms safely for patient stability
Rationale
Optimum alarms can give an early warning that a patient is unwell and
alert care givers so that timely intervention can be introduced.
Copyright Egyptian Neonatal Safety Training Network Project
Requirements:
-Preventive maintenance and testing of critical alarm systems is
implemented and documented.
-Alarms are activated with appropriate settings and are sufficiently
audible with respect to distances and competing noise within the unit.
-Make improvements to ensure that alarms on medical equipment are
heard and responded to on time.
- Alarm limits should be adequately set to the patient necessities.
Standard 12: Accurately and completely reconcile medical care and
medications across the continuum of care of the newborn infants
Rationale
Accurately and completely reconcile medical care and medications across
the continuum of care are mandatory. Complete data from the facilities
where babies were born, or during transfer to and from other departments
of hospitals.
Requirement:
-A process for comparing the infant's, medical current care and
medications with those ordered for the baby while under the care of the
organization.
-A complete list of the infant's, medications is communicated to the next
provider of service when infant's, is referred or transferred to another
setting, or level of care within or outside the organization.
-The complete list of medications is also provided to the parents on
discharge from the facility.
- A process is implemented to obtain and document a complete list of the
infant's, current care and medications upon admission to the organization
and with the involvement of the infant's, parent.
-A complete list of the infant's, medications to be taken after discharge is
provided to the patient.
-The discharge medication list is communicated to the next provider of
service when the infant's, is referred or transferred outside the
organization. Applies to: Ambulatory Care, all levels of NICU, Critical Access Hospitals, Disease-Specific
Care, Home Care, Hospitals, Laboratory Services, Long Term Care, Surgery, Delivery room.
Standard13: Ensure safety timely immunization.
Reduce the risk of respiratory syncytial virus
Rational
-Newborn infants and preterm are liable for viral, bacterial and fungal
infection.
Copyright Egyptian Neonatal Safety Training Network Project
-There is concern about potential adverse events following immunization.
Requirement:
-Develop and implement a protocol for administration and documentation
of the vaccines and immunoglobulins.
-Develop and implement a protocol to identify new cases of infection as
respiratory syncytial virus and manage an outbreak.
Standards 14: Reduce the risk of fires in NICU
Rationale
-NICU hosts equipment, medications, alcohol, oxygen and other
sterilization materials that may cause fire.
-Also excessive heat and improper use of instruments as phototherapy
might cause fire.
Requirement:
-Educate NICU staff, house officers and other health care providers on
how to control heat sources, manage fuels.
-Implementation of neonatal patient’s safety standards and associated s
components in practice.
-Fire and smoke safety plan that addresses prevention, early detection,
response, and safe exit when required by fire or other emergencies.
-The Fire Safety plan addresses the objectives, scope, performance, and
effectiveness.
-Evacuation plan. Applies to: Ambulatory Care, all levels of NICU, Disease-Specific Care, Laboratory Services,
Long Term Care, Surgery, Delivery room.
Standard 15: Identify patient safety risks/ Focused Risk Assessment
Rationale
Specific risks to NICU have to be identified.
Requirement:
-The organization identifies safety risks inherent in its patient population.
-The organization identifies patients at risk for infants kidnapping, or
abundance of newborn infants after delivery of switching neonates.
There is an Emergency preparedness plan for internal and external
emergencies that addresses the objectives, scope, performance, and
effectiveness. The organization identifies risks associated with long-term oxygen therapy such
as home fires for infants with BPD.
There is a Safety and Security plan that addresses the objectives, scope,
performance, and effectiveness.
Copyright Egyptian Neonatal Safety Training Network Project
There are measures to protect against infant/ abduction and to protect patients,
visitors, and staff from harm, including assault.
All organization staff can be identified at all times.
Individuals without identification are investigated.
Remote or isolated areas of the facility are monitored.
Action is taken to correct identified deficiencies in safety and security. Applies to: Ambulatory Care, all levels of NICU, Disease-Specific Care, Laboratory Services,
Long Term Care, Surgery, Delivery room.
Goal 16: Improve recognition and response to changes in a patient’s
condition
Rationale
Close and prompt professional response has to be taken.
Requirement:
The organization selects a suitable method that enables NICU staff
members to directly request additional assistance from a specially trained
individual's when the patient’s condition appears to be worsening. Applies to: Ambulatory Care, all levels of NICU, Critical Access Hospitals, Disease-Specific
Care, Home Care, Hospitals, Laboratory Services, Long Term Care, Surgery, Delivery room.
Standard 17: Care of newborn infants must ensure the use of the well-
functioning machines and equipment
Rationale
-Malfunctioning equipment as ventilators may cause severe adverse
events to the newborn infants.
-A high quality service will ensure babies will be treated in a facility that
promotes patient safety and is appropriate to the clinical need.
Requirements:
-Plan for inspecting, maintaining, and testing medical equipment.
-Schedule for inspection and preventive maintenance according to
manufacturer's recommendations.
-Testing of all new equipment before use and repeat testing when
required by qualified individuals.
-All medical equipment in the neonatal unit being of a safe standard and
being routinely maintained, including laboratory/near patient testing
equipment.
-Suitable equipment being available in any location where neonatal
resuscitation maybe required.
-Centers providing neonatal surgery has an emergency theatre available at
all times to provide neonatal surgery as close to the neonatal unit as
possible.
Copyright Egyptian Neonatal Safety Training Network Project
-Specialist neonatal surgery services being located in the same hospital
site as specialist Paediatric (including surgery and anesthesia), maternity
and neonatal intensive care services. Applies to: Ambulatory Care, all levels of NICU, Disease-Specific Care, Laboratory Services,
Long Term Care, Surgery, Delivery room.
Standard 18: The Utility System has to be maintained
Rationale
Problem with power or water supply can affect the safety of medical care
in NICU.
Requirements: There is a plan for regular inspection, maintenance, and repair of essential utilities
that addresses at least the following: 1. Electricity, including stand-by generators.
2. Water.
3. Heating, ventilation, and air conditioning, including air flow in negative and positive pressure rooms, appropriate temperature, humidity, and eliminates odors.
4. Medical gases.
5. Communications. 6. Waste disposal.
7. Regular inspections.
8. Regular testing.
9. Regularly scheduled maintenance. 10. Correction of deficiencies identified.
Applies to: Ambulatory Care, all levels of NICU, Disease-Specific Care, Laboratory services,
Long Term Care, Surgery, Delivery room.
Standard 19: Measurement of neonatal care
Rationale
A high quality neonatal service will promote an improvement-focused
culture through a commitment to patient safety and the delivery of quality
improvement and sustainable services.
Requirements:
-Participation within local, regional and national audit programmes.
-Provision of data to support and demonstrate clinical quality and service
improvement.
-Development of indicators of care. Applies to: Ambulatory Care, all levels of NICU, Disease-Specific Care, Laboratory Services,
Long Term Care, Surgery, Delivery room.
Copyright Egyptian Neonatal Safety Training Network Project
(II)Specific standards
Standard 1: Provide patient pathways
Rationale
Patient pathways will standardize high quality safe neonatal service
across all the regions.
Requirements:
-A streamlined pathway between obstetric and neonatal care.
-Babies being managed in the appropriate level of facility, so that when
severity of illness increases or decreases, babies are cared for in the safest
environment.
-Support and advice where required, within local services and across the
network.
-Availability of specialist services, on a national and regional level.
-Availability of surgical services.
-Community care being provided following discharge if required.
-Neuro-developmental assessment and follow-up being undertaken,
where ever the newborn is discharged.
-Clinically appropriate to comply with standards.
-Care being provided in line with the recommendations of condition-
specific.
-Clear referral pathways for specific neonatal conditions not wholly
managed within the local unit, e.g. therapeutic hypothermia.
-Palliative/end-of-life care pathways.
-Units demonstrating that these pathways are in place, staffs have
knowledge of same; pathways are universally complied with and, where
local guidelines exist, they promote adherence to the agreed pathways. Applies to: Ambulatory Care, all levels of NICU, Critical Access Hospitals, Disease-Specific
Care, Home Care, Hospitals, Laboratory Services, Long Term Care, Surgery, Delivery room.
Standard 2: Ensure safe transfer for newborn infants
Rationale
Inadequate medical care during transfer to health care facilities causes
mortality and severe morbidity.
Requirements:
-Guidelines for infants transfer.
-Hotline for nearby facilities.
-Education of health care providers in primary health care centers.
-Parent's education.
-Ambulance provided with functioning life support equipment.
Emergency transfer
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A high quality service will provide a timely transfer for unscheduled cases.
This will be evidenced by: • Delays in all types of transfers being captured in audit data at unit level. This will
capture where there have been delays, highlight critical incidents and ascertain the
reason for delays.
• The neonatal transport service liaising will initiate improvement. programs and work with transport teams to minimise delays in the future.
Nonemergency transfers. This will be evidenced by:
• Repatriation, or back transfer, being undertaken as soon as it is clinically appropriate for the baby.
• Where a baby is being returned to a unit following a surgical procedure,
the surgical team ensuring timely communication with the unit concerning
forthcoming transfer.
Transfer Guidelines A high quality neonatal service will have guidelines in place for ex-utero transfers.
This will be evidenced by ex-utero transfer guidelines which cover:
• Referral processes. • Indications and contra indications for transfer.
• Documentation of discussions between healthcare staff and women/parents/families
undergoing transfer.
• Documentation of discussions between receiving and sending units.
•Families undergoing transfer.
-Documentation of discussions between receiving and sending units. -The written documentation of management prior to and during ex- utero
transfers.
-In-utero transfer guidelines will be in place to cover referral processes and
documentation of discussions between receiving and sending units. -A high quality service will ensure timely access to an appropriate level of care
and expertise which results in the best possible outcome for neonates and their
families. •Communication with Obstetric Staff
•This will be evidenced by:
-A structured communication process between neonatal and obstetric staff. -Regular case discussions taking place with the neonatologist, in units delivering
obstetric care to high risk women and infants.
-The use of established channels of communication to share key information
with the referring unit whilst the patient is still in the tertiary unit and after discharge, including death.
Applies to: Ambulatory Care, all levels of NICU, Critical Access Hospitals, Disease-Specific
Care, Home Care, Hospitals, Laboratory Services, Long Term Care, Surgery, Delivery room.
Standards (3): Care of the newborn immediately after birth
Rationale
Availability of trained staff (nurses, physicians) to provide appropriate
resuscitation according to the need.
Requirements:
-Skilled birth attendant.
-Sterile equipment.
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Applies to: Ambulatory Care, all levels of NICU, Critical Access Hospitals, Disease-Specific
Care, Home Care, Hospitals, Laboratory Services, Long Term Care, Surgery, Delivery room.
Standard 4: Newborn infants with low Apgar score at 5 minutes should not
go home till checked by senior neonatologist
Rationale
Some infants with perinatal asphyxia may have delayed neurological or
renal or GIT manifestations.
Requirement:
-Every newborn infant with low Apgar score at 5 minutes will be
examined before discharge home by senior neonatologist.
-Schedule for checkup. Applies to: Ambulatory Care, all levels of NICU, Critical Access Hospitals, Disease-Specific
Care, Home Care, Hospitals, Laboratory Services, Long Term Care, Surgery, Delivery room.
Standard 5: Oxygen must be considered as serious drug when treating
newborn infants.
Rationale
Oxygen toxicity especially for preterm infants causes severe adverse
effects.
Requirements:
-Guidelines for accepted oxygen saturations.
-Use the lowest possible concentration according to need.
-Stop use oxygen as soon as baby's condition is improved.
-Monitor oxygen saturation whenever it is possible. Applies to: Ambulatory Care, all levels of NICU, Critical Access Hospitals, Disease-Specific
Care, Home Care, Hospitals, Laboratory Services, Long Term Care, Surgery, Delivery room.
Standard 6: Ensure safe invasive maneuvers when indicated for care of
newborn infants
Rationale
Untrained medical staff may cause adverse effect and serious injuries to
newborn infants.
Requirements:
-List of all invasive procedures required for newborn infants.
-List of absolute and relative indications for invasive procedures.
-Educate NICU staff using models to acquire skills.
-Junior staff will perform procedure under supervision of the expert
neonatologist.
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Applies to: Ambulatory Care, all levels of NICU, Critical Access Hospitals, Disease-Specific
Care, Home Care, Hospitals, Laboratory Services, Long Term Care, Surgery, Delivery room.
Standard 7: Resuscitation of newborn infants by expert staff
Rationale
Brain damage may occur due to inadequate resuscitation.
Requirements:
-Educated staff.
-Regular resuscitation workshops.
-Briefing of resuscitation in DR and NICU.
-ET intubation in DR and in NICU has to be subjected to audit. Applies to: Ambulatory Care, all levels of NICU, Critical Access Hospitals, Disease-Specific
Care, Home Care, Hospitals, Laboratory Services, Long Term Care, Surgery, Delivery room.
Standard 8: Encourage noninvasive ventilation in DR and in NICU
Rationale
Lung injury starts after 3-5 positive pressure ventilation.
Requirements:
-Educated medical staff of NICU.
-Use of invasive ventilation has to be evaluated regularly to start weaning
as soon as possible. Applies to: Ambulatory Care, all levels of NICU, Critical Access Hospitals, Disease-Specific
Care, Home Care, Hospitals, Laboratory Services, Long Term Care, Surgery, Delivery room.
Standard 9: Proper use of surfactant
Rationale
Prophylactic surfactant may not be needed.
Requirements:
-Guideline for indication of surfactant for preterm infants has to be
standardizing including its type, time and frequency.
-Guideline for indication of surfactant for full term infants has to be
standardizing including its type, time and frequency. Applies to: Ambulatory Care, all levels of NICU, Critical Access Hospitals, Disease-Specific
Care, Home Care, Hospitals, Laboratory Services, Long Term Care, Surgery, Delivery room.
Standards 10: Judicious use of medications that have effect on quality of
life.
Rationale
-Drugs as corticosteroids may affect brain development.
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-Use of ototoxic drugs e.g. aminoglycosides, requirements: these drugs
affect hearing. Requirements:
-List of drugs that may affect the brain development.
-List of drugs that may affect normal development of newborn infants.
-List of possible alternative drugs.
-Indication for use of steroid including dose, route, duration and
preparations. Applies to: Ambulatory Care, all levels of NICU, Critical Access Hospitals, Disease-Specific
Care, Home Care, Hospitals, Laboratory Services, Long Term Care, Surgery, Delivery room.
Standards 11: All newborn infants who have been admitted to NICU must
subject to fundus examination, hearing evaluation and skull ultrasound
before discharge.
Rationale
-Newborn infants in the NICU are exposed to high concentration of
oxygen for variable duration, as well as drugs and inadequate nutrition;
these have adverse effects on the retina and brain.
-Case of neonatal jaundice as high levels of bilirubin may cause auditory
neuropathy in which there is absent ABR & normal OAEs.
Requirements:
-All infants must have at least one fundus examination, hearing test
(auditory brainstem response {ABR} and otoacoustic emissions {OAEs})
and skull US.
-Follow up visits has to be scheduled with parents according to the
individual case. Applies to: Ambulatory Care, all levels of NICU, Critical Access Hospitals, Disease-Specific
care, Home Care, Hospitals, Laboratory Services, Long Term Care, Surgery, Delivery room.
Standard 12: Initiation of breastfeeding
Rationale
All newborn infants, including low-birth-weight babies who are able to
breastfeed, should be put to the breast as soon as possible after birth when
they are clinically stable, and the mother and baby are ready. Exclusive
breastfeeding may be encouraged if possible.
Requirements:
-Maternal education.
-Health care provider's education.
-Rooming in.
-lactation consultation.
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Applies to: Ambulatory Care, all levels of NICU, Critical Access Hospitals, Disease-Specific
Care, Home Care, Hospitals, Laboratory Services, Long Term Care, Surgery, Delivery room.
Standard 13: Scheduling the optimum timing of discharge from NICU or
nursery or other health care facilities.
Rationale
Timing of discharge has to be planned according to health care need of
the newborn infants.
Requirements:
-After an uncomplicated vaginal birth in a health facility, healthy mothers
and newborns should receive care in the facility for at least 24 hours after
birth.
-Complicated deliveries infants should not be discharged until they have
stable general condition, adequate feeding, and breathing and maintain
normal body temperature. Applies to: Ambulatory Care, all levels of NICU, Critical Access Hospitals, Disease-Specific
care, Home Care, Hospitals, Laboratory Services, Long Term Care, Surgery, Delivery room.
Standard 14: Prevent total parenteral nutrition errors
Rationale
TPN is needed for sick newborn infants who cannot tolerate enteral
feeding as well as for ELBW. Inadequate preparation, dosages,
concentrations and mixing may cause harm to newborn infants. Moreover
complications from arterial and venous catheters are not uncommon.
Requirements:
-Improve capacity and skills of the staff for applications of catheters.
-Guidelines for TPN indication, preparations.
-Improve capacity of nursing staff for safe use of catheters. Applies to: Ambulatory Care, all levels of NICU, Critical Access Hospitals, Disease-Specific
Care, Home Care, Hospitals, Laboratory Services, Long Term Care, Surgery, Delivery room.
Standard 15: Improve the accurateness of respiratory care, resuscitation-
related, and ventilator care-related errors
Rationale
Majority of admitted newborn infants are subjected to respiratory care
and resuscitation care as well as ventilator care with chance or increasing
errors especially during night shift and weekends. These errors can be
minimized by training and improving working environment.
Requirements:
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-Continuous training of health care workers on resuscitations skills,
respiratory care and ventilators manipulation.
-Reporting errors, team discussion and corrective actions.
-involvement of staff nurses is mandatory.
-Involvement of technician. Applies to: All levels of NICU, Critical Access Hospitals, Disease-Specific Care, Home Care,
Hospitals, Laboratory Services, Long Term Care, Surgery, Delivery room.
Standard 16: Prevent diagnostic errors among neonatal population
Rationale
Late /wrong diagnosis may augment the increase morbidity and mortality.
Requirements:
-Guidelines, policies and clinical paths that relates signs and symptoms to
diagnosis.
-Effective communication between staff neonatologist, laboratory
specialist, and radiologist.
-Effective leadership.
-Continuous training.
-Evidence based Medicine. Applies to: Ambulatory Care, all levels of NICU, Critical Access Hospitals, Disease-Specific
Care, Home Care, Hospitals, Laboratory Services, Long Term Care, Surgery, Delivery room.
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References: 1- Hospital National Patient Safety Goals, The joint commission accreditation
Hospital, May2014. www.jointcommission.org.
2- Luxembourg Declaration on Patient Safety.
http://ec.europa.eu/health/ph_overview/Documents/ev_20050405_rd01_en.pdf
Luxembourg, 5 April 2005.
3-Ministry of health of Egypt, quality guidelines. General directorate of quality
2007.
4-Neonatal Care in Scotland: A Quality Framework, Neonatal Expert Advisory
Group, February 2013:www.scotland.gov.UK.
5- Patient Safety, Infection Control and Environmental Safety from Ministry of
health of Egypt, (PS, IC, ES) 2007.
سالمة المريض و مكافحة العدوى والسالمة البيئية
6- Tonse N. K. Raju, Gautham Suresh, and Rosemary D. Higgins .Patient Safety
in the Context of Neonatal Intensive Care: Research and Educational
Opportunities. Eunice Kennedy Shriver National Institute of Child Health and
Human Development, Bethesda, MD, 20952; Dartmouth-Hitchcock Medical
Center Lebanon, NH 03756.Pediatr Res. 2011 July ; 70(1): 109–115.
doi:10.1038/pr.2011.334.
7-WHO recommendations on postnatal care of the mother and newborn, 2013.
http://apps.who.int/iris/bitstream/10665/97603/1/9789241506649_eng.pdf.
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List of participants According To Attendance Records
NAME Institution NAME
Institution
Safaa ELMeneza Faculty of Medicine for girls, Al Azhar University
Ehab Abdel-Monem Al-
Banna Faculty of Medicine, Zagazig University
Mariam Abu-Shady
Faculty of Medicine for girls, Al Azhar University
Mohamed Ahmed Rowisha Faculty of Medicine ,Tanta University
Michael Weindling University of Liverpool, UK Iman El-Bagoury Faculty of Medicine for girls AL Azhar University
Sanaa Tantawy Faculty of Medicine for girls, AL Azhar University
Neveen Mohamed Abdel-Moneam Fayed
Helwan University
Hala Refaat El-kolaly Faculty of Medicine for girls, AL Azhar University
Mostafa Mohamed Awny Faculty of Medicine ,Tanta University
Mohamed Reda Bassiony Mansoura University Iman Yousri Mohamed Nile Badrawy Hospital
Gamal El-din Abdel-Hamid Faculty of Medicine AL Azhar University
Nahed Abdel-Mordy Kholief Nile Badrawy Hospital
Mohamed Nour el-Din MCH Ministry of Health Fatma Ali Mamdouh Nile Badrawy Hospital
Afaf Koraa Faculty of Medicine for girls,AL Azhar University
Ehsan Khaled Mohamed Nile Badrawy Hospital
Soheir Ibrahim Mohamed Faculty of Medicine for girls,ALAzhar University
Zeinab Nabil Said Faculty of Medicine, AL Azhar University
Mohamed El-Kalioby Faculty of Medicine Suez canal, University
Amal Kamal University Pediatrics Hospital of Mansoura
Eman Almorsy Ahmed
Faculty of Medicine for girls,ALAzhar University
Aesha Mohamed Saleh Aswan Hospital
Naema Ismail Faculty of Medicine for girls, AL Azhar University
Raghda Ali Ahmed Maher Teaching Hospital
Shimaa Hamdy Mohamed National Institute of Diabetes
Shima Mohamed Abdel-Salam
Helwan Hospital
Manal Mohamed Abdel-Mageed
El-Haram Hospital Amira Ali Tahaa Assem Ministry of Health hospital
Eman Khaled Faculty of Medicine AL Azhar University
Wesam Abdelmonem Faculty of medicine Zagazig University
Ashraf Mohamed Ibrahim Faculty of Medicine Tanta University
Mosallam Naser Faculty of Medicine ALAzhar University
Mervat Mohamed Ahmed Gamalel-Din
Ministry of Health hospital Abeer Ahmed Abdel-Hady Ministry of Health hospital
Amera Ali Abdel-Rahman Al-Fswa General Hospital Awatef Abdul-Hameed Al-Eefaey
Al-Zahraa Hospital
Zeinab Farag Aseiba Faculty of Medicine for girls Al Azhar University
Amal Gaber Mohamed Al-Zahraa Hospital
Ashraf Mohamed Ibrahim Faculty of Medicine Tanta University