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1 Content 1. SRI LANKA TELECOM ............................................................................................................. 6 Profile............................................................................................................................. 6 SLT services .................................................................................................................... 8 Organizational structure .............................................................................................. 10 2. Asymmetric Digital Subscriber Line (ADSL) ......................................................................... 12 DSL Applications .......................................................................................................... 13 ADSL line quality parameters ...................................................................................... 14 ADSL Faults and Troubles ............................................................................................ 16 Troubleshooting........................................................................................................... 16 Testing and maintenance equipment .......................................................................... 20 3. New connection section ...................................................................................................... 23 Customer premises equipment ................................................................................... 23 VPN (Virtual Private Network) ..................................................................................... 29 Ethernet VPN ............................................................................................................... 30 Ethernet Data Line ....................................................................................................... 30 4. Main Distribution Frame (MDF) or Testing Room............................................................... 31 Fault handling process of MDF .................................................................................... 33 5. PSTN (Public Switched Telephone System) maintenance ................................................... 37 6. Switching ............................................................................................................................. 40 Function of a switch..................................................................................................... 41 GENERAL STRUCTURE OF A SWITCH............................................................................ 46 7. Transmission ....................................................................................................................... 48 Transmission mediums ................................................................................................ 48 Transmission technologies .......................................................................................... 49 Transmission networks ................................................................................................ 50 Network protection and redundancy .......................................................................... 52 Fiber optic transmission .............................................................................................. 53 Radio transmission ...................................................................................................... 56 8. Power and A/C section ........................................................................................................ 60 Power operations and maintenance ........................................................................... 60

Customer Caring Trustworthy Innovative Responsive Teamwork Excellence

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1

Content

1. SRI LANKA TELECOM ............................................................................................................. 6

Profile ............................................................................................................................. 6

SLT services .................................................................................................................... 8

Organizational structure .............................................................................................. 10

2. Asymmetric Digital Subscriber Line (ADSL) ......................................................................... 12

DSL Applications .......................................................................................................... 13

ADSL line quality parameters ...................................................................................... 14

ADSL Faults and Troubles ............................................................................................ 16

Troubleshooting ........................................................................................................... 16

Testing and maintenance equipment .......................................................................... 20

3. New connection section ...................................................................................................... 23

Customer premises equipment ................................................................................... 23

VPN (Virtual Private Network) ..................................................................................... 29

Ethernet VPN ............................................................................................................... 30

Ethernet Data Line ....................................................................................................... 30

4. Main Distribution Frame (MDF) or Testing Room ............................................................... 31

Fault handling process of MDF .................................................................................... 33

5. PSTN (Public Switched Telephone System) maintenance ................................................... 37

6. Switching ............................................................................................................................. 40

Function of a switch ..................................................................................................... 41

GENERAL STRUCTURE OF A SWITCH............................................................................ 46

7. Transmission ....................................................................................................................... 48

Transmission mediums ................................................................................................ 48

Transmission technologies .......................................................................................... 49

Transmission networks ................................................................................................ 50

Network protection and redundancy .......................................................................... 52

Fiber optic transmission .............................................................................................. 53

Radio transmission ...................................................................................................... 56

8. Power and A/C section ........................................................................................................ 60

Power operations and maintenance ........................................................................... 60

2

Power protection ......................................................................................................... 68

Air condition implementation and maintenance section ............................................ 71

Basic Refrigeration Cycle ............................................................................................. 71

9. Private Automatic Branch Exchange (PABX) ....................................................................... 73

Phone systems ............................................................................................................. 75

10. CDMA section ...................................................................................................................... 75

Spread spectrum technology ....................................................................................... 75

CDMA network Architecture ....................................................................................... 78

Advantages of CDMA technology ................................................................................ 80

Disadvantages of CDMA technology ........................................................................... 81

11. International transmission maintenance center (ITMC) and submarine cables ................. 81

International transmission maintenance center (ITMC) ............................................. 81

Submarine cables and landing station ......................................................................... 82

12. Conclusion ........................................................................................................................... 88

3

Index

List of figures

FIGURE 1.1 OPERATIONAL REGIONS ......................................................................................................................... 10 FIGURE 2.1 FREQUENCY ALLOCATION IN ADSL .......................................................................................................... 12 FIGURE 2.2 THE DISCRETE MULTI TONES OF ADSL ...................................................................................................... 12 FIGURE 2.3 ADSL NETWORK ARCHITECTURE .............................................................................................................. 13 FIGURE 2.4 ADSL ROUTER CONFIGURATION ............................................................................................................. 19 FIGURE 2.5 ADSL ROUTER CONFIGURATION ............................................................................................................. 19 FIGURE 2.6 WIRELESS CONFIGURATIONS ................................................................................................................... 20 FIGURE 2.7 CROSSOVER CABLE PIN OUTS .................................................................................................................. 21 FIGURE 2.8 PIN OUTS OF STRAIGHT THROUGH CABLES ................................................................................................. 21 FIGURE 2.9 ADSL TESTING METER/ CRIMPING TOOL/ NETWORK CABLE TESTER ................................................................ 22 FIGURE3.1CONNECTION PROCEDURE OF CUSTOMER EQUIPMENT FOR ADSL/PSTN AND PEO TV ....................................... 26 FIGURE 3.2 ROUTER CONFIGURATIONS FOR PEO TV.................................................................................................... 27 FIGURE 3.3 ROUTER CONFIGURATIONS FOR PEO TV.................................................................................................... 27 FIGURE 3.5 ROUTER CONFIGURATIONS FOR PEO TV ................................................................................................... 28 FIGURE 3.4 ROUTER CONFIGURATIONS FOR PEO TV.................................................................................................... 28 FIGURE 3.6 IP VPN .............................................................................................................................................. 30 FIGURE 3.7 ETHERNET VPN ................................................................................................................................... 30 FIGURE 4.1 DIAGRAM OF A MDF ............................................................................................................................ 32 FIGURE 4.2 LINE ARRESTERS ................................................................................................................................... 32 FIGURE 4.3 CRONE TOOL ....................................................................................................................................... 32 FIGURE 4.4 TEST BOARD ........................................................................................................................................ 33 FIGURE 4.5 STEPS TO ENTER TO THE FAULT INBOX ...................................................................................................... 34 FIGURE 4.6 FAULT INBOX....................................................................................................................................... 34 FIGURE 4.7 FAULT QUERY OF A REPORTED FAULT ....................................................................................................... 35 FIGURE 4.8 FAULT EDIT MODULE WHICH SHOWS THE FAULT’S DETAILS ............................................................................ 35 FIGURE 4.9 CIRCUIT DETAILS OF AN ADSL LINE .......................................................................................................... 36 FIGURE 4.10 WFM ANDROID APPLICATION .............................................................................................................. 36 FIGURE 5.1 CABLE MAINTENANCE TOOLS .................................................................................................................. 38 FIGURE 5.2 TYPICAL STRUCTURE OF A PSTN LINE ....................................................................................................... 39 FIGURE 5.3 TYPICAL INSIDE VIEW OF A MSAN ........................................................................................................... 39 FIGURE 5.4 NETWORK ARCHITECTURE DEVELOPED WITH MSANS .................................................................................. 40 FIGURE 6.1 DTMF FREQUENCIES OF THE KEYPAD ....................................................................................................... 42 FIGURE 6.2 SS7 SIGNALING POINTS ......................................................................................................................... 43 FIGURE 6.3 GENERAL STRUCTURE OF A SWITCH .......................................................................................................... 46 FIGURE 7.1 THREE LEVELS OF MULTIPLEXING ............................................................................................................. 51 FIGURE 7.2 SDH BIT RATES .................................................................................................................................... 51 FIGURE 7.3 SDH NETWORK ELEMENTS ..................................................................................................................... 52 FIGURE 7.4 RING PROTECTION OF A NETWORK ........................................................................................................... 53 FIGURE 7.7 CROSS SECTION OF A MULTI CORE FIBER CABLE ........................................................................................... 55 FIGURE 7.8 TYPICAL FIBER LINK ............................................................................................................................... 56 FIGURE 7.9 MAIN MODULES OF A RADIO TERMINAL .................................................................................................... 57 FIGURE 7.10 BASIC MICROWAVE LINK INCORPORATING A REPEATER ............................................................................... 58 FIGURE 7.11 SIMPLIFIED MICROWAVE LINK WITH SCHEMATIC DIAGRAM .......................................................................... 59 FIGURE 7.12 EXAMPLE OF A CLEAR LINE-OF-SIGHT PATH .............................................................................................. 59 FIGURE 7.13 EXAMPLE OF A MID-PATH REFLECTION PATH ............................................................................................ 59 FIGURE 8.1 COMMON RAIL FUEL SYSTEM .................................................................................................................. 61 FIGURE 8.2 THREE PHASE FOUR WIRE (SERIES OR PARALLEL) WYE (STAR) .......................................................... 63

4

FIGURE 8.3 POWER FEEDING SYSTEM ....................................................................................................................... 64 FIGURE 8.4 DIAGRAM OF AN OFF LINE UPS ............................................................................................................... 65 FIGURE 8.5 DIAGRAM OF A LINE INTERACTIVE UPS ..................................................................................................... 65 FIGURE 8.6 DIAGRAM OF AN ONLINE DOUBLE CONVERSION UPS ................................................................................... 66 FIGURE 8.7 SIMPLE BLOCK DIAGRAM OF RECTIFIER ...................................................................................................... 67 FIGURE 8.8 LIGHTENING CONDUCTORS WITH MESHED CAGE PROTECTION ........................................................................ 69 FIGURE 8.9 EARTHING OF TOWER AND THE BUILDING .................................................................................................. 69 FIGURE 8.10 TWO TYPES OF SPD CONNECTION IN A TT WIRING SYSTEM ......................................................................... 70 FIGURE 8.11 REFRIGERATION CYCLE......................................................................................................................... 71 FIGURE 8.12 THE MAIN PARTS AND THEIR SETUP OF THE AIR CONDITIONER ...................................................................... 72 FIGURE 9.1 PHYSICAL OVERVIEW OF A PABX SYSTEM .................................................................................................. 73 FIGURE 10.1 CDMA SPREAD SPECTRUM GENERATION & DECODING .............................................................................. 76 FIGURE 10.2 CDMA NETWORK ARCHITECTURE ......................................................................................................... 78 FIGURE 11.1 THE BASIC STRUCTURE OF ITMC CONNECTIONS ....................................................................................... 82 FIGURE 11.2 THE DIAGRAM OF THE SEA – ME – WE 4 CABLE SYSTEM .......................................................................... 83 FIGURE 11.3 BASIC SUBMARINE CABLE TYPES ............................................................................................................ 84 FIGURE 11.4 ROUTE SURVEYING ............................................................................................................................. 84 FIGURE 11.5 DIAGRAM OF THE WET PLANT OF THE SUBMARINE CABLE ............................................................................ 85 FIGURE 11.6 DRY PLANT OF THE SUBMARINE CABLE SYSTEM ......................................................................................... 86

List of tables

TABLE 2.1 COMPARISON OF DIFFERENT DSL TECHNOLOGIES ......................................................................................... 14 TABLE 2.2 LINE STATUS ACCORDING TO THE VARIATIONS OF SNR .................................................................................. 15 TABLE 2.3 LINE STATUS ACCORDING TO THE VARIATIONS OF LINE ATTENUATION ............................................................... 15 TABLE 2.4 DEFINITIONS FOR ROUTER ALARMS ............................................................................................................ 17 TABLE 2.5 VPI/VCI VALUES FOR ADSL & IPTV ......................................................................................................... 18 TABLE 2.6 PIN OUTS FOR CROSSOVER CABLE .............................................................................................................. 21 TABLE 2.7 PIN OUTS FOR STRAIGHT THROUGH CABLE ................................................................................................... 22 TABLE 3.1 COMPARISON BETWEEN ROUTER AND MODEM ............................................................................................ 25 TABLE 6.1 SWITCHING LAYERS ................................................................................................................................ 41 TABLE 7.1 IMPORTANT FACTS REGARDING TO RADIO SYSTEM PERFORMANCE ................................................................... 60 TABLE 8.1 ADVANTAGES AND DISADVANTAGES OF RECTIFIER TYPES ................................................................................ 67 TABLE 8.2 ADVANTAGES AND DISADVANTAGES OF OPEN AND SEALED TYPE BATTERIES ....................................................... 68

List of charts

CHART 1.1 ORGANIZATIONAL STRUCTURE OF SLT....................................................................................................... 11

5

Preface

The one year period of industrial training followed by the two years of academic study of the National Diploma

in Technology (NDT) which is offered by the Institute of technology, University of Moratuwa (ITUM) is the first

step of the professional career. The industrial training provided a great opportunity for me to gain the knowledge,

and to aware about the real world applications of the theories what learned during the first two years. The

technical knowledge is not the only thing what I exactly gained in this six months but improved the attitudes,

technical and other soft skills.

The first six months of the training period started from 3rd of March 2014, was successfully completed on 29th of

July 2014. The Sri Lanka Telecom PLC (SLT), granted me this opportunity through the contribution and

supervision of National Apprentice and Training Authority (NAITA). SLT offered me a well scheduled training

programme that covered a lot of technical areas regarding to the electronics and telecommunication field.

This final report on the industrial training represents the knowledge and experiences what I gained during the

last six month at Sri Lanka Telecom PLC. The content depends on the experiences what I had at Outside Plant

Maintenance Center, Negombo and the sections covered at the SLT Head office.

Acknowledgement

It is a great pleasure to thank all the organizations and individuals who helped and guided me to sail towards

the successful completion of first industrial training. First, I am glad to extend my gratitude to the director of

ITUM, head of the division of Electronics and Telecommunication, training engineer (ITUM) and all the academic

staff who guided me to success.

Furthermore, I would like to mentioned my feelings of gratitude for the guidance and supervision that provided

by the National Apprentice and Training Authority (NAITA). I am thankful to director – Industrial training and

other staff who contributes for the inspections of first six month training.

Finally, I would like to appreciate the support, guidance, ideas and knowledge which were given by the SLT

staff and the training planning section.

The whole respect regarding to the success of this report goes to all the individuals and organizations who

encouraged, support and equipped me with technical knowledge.

6

SRI LANKA TELECOM

Vision

“All Sri Lankans seamlessly connected with world-class information, communication and entertainment

services.”

Mission

“Your trusted and proven partner for innovative and exciting communication experiences delivered with passion,

quality and commitment”

Profile

Sri Lanka Telecom PLC is the pioneer telecommunication service provider in Sri Lanka which has a customer

base of over six million including multinational corporations, large and small corporate, public sector, retail and

domestic customers. The two main shareholders of Sri Lanka Telecom as at year end were the Government of

Sri Lanka which held 49.5% through the Secretary to the Treasury and Global Telecommunication Holdings

N.V. of Netherlands, which owned a 44.98% stake. The balance shares are publicly traded. The market

capitalization of Sri Lanka Telecom, as at 31 December 2013 topped Rs.66 billion. The SLT servers its huge

customer base through intelligent solutions, global services, backbone services, triple play services and mobile

services by using strong brand and reputation, dedicated work force, superior network/technology platforms

and innovation.

Sri Lanka Telecom has enhanced their services via a group of organizations into new areas including human

capital and property management services. Further, SLT consists of several organizations such as,

SLT Vision Com (Private) Limited - IPTV support services

Mobitel (Private) Limited - Mobile Service Provide

SLT Publications (Private) Limited - Directory publication services

SKY Network (Private) Limited - Wireless Broadband operations

Sri Lanka Telecom (Services) Limited - Providing total network solutions to corporate and small

business customers

SLT Human Capital Solutions (Private) Limited - Providing workforce solutions

SLT Property Management (Private) Limited - Managing Group’s properties for better utilization of

resources and stretching its operations into diversified businesses

One of the major strategic objective of Sri Lanka Telecom is to widen broadband services by expanding the

broadband foot print via “Next Generation Network (NGN)” and “National Backbone Network” using the

ADSL2+, VDSL2, fiber optic, Carrier grade WI-FI and both fixed and mobile 4G LTE technologies.

SLT aims to be the pioneer telecommunication partner in the island to become the “ICT and Communication

hub” of the Asia. SLT plans to be a key regional telecommunication company through its Global Services

through multiple international undersea cable systems through major investments in international submarine

cable systems such as SEA-ME-WE 5, SEA-ME-WE 4, SEA-ME-WE 3, Bharat-Lanka submarine cable system

and Dhiraagu-SLT submarine cable system.

SLT has become the most recognized service provider among the top enterprises and small and medium sized

enterprises (SME) as the best and reliable network provider. Also the company was entrusted by other

7

telecommunications operators in the country as the wholesaler of choice and the best network provider. SLT

provides ICT solutions for enterprises and SMEs which based on 0their key demands such as speed,

connectivity and security.

While being the national telecommunications solutions provider in the country, SLT has focused on the

cooperate responsibilities as a well trusted organization that serving the nation for over 150 years. Sri Lanka

Telecom ensures that best environment practices are followed during the course of our day-to-day business

operations so that negative impacts to the environment and our stakeholders, as a result of our activities are

eliminated or minimized as much as possible. SLT has already moved on to the energy management, electronic

and other waste management and eco systems. As a responsible corporate citizen, Sri Lanka Telecom

contributes to the development of the community in different aspects. In one sense, as the national

telecommunication service provider, SLT pay close attention to improving digital literacy across the country and

plays a key role in developing the ICT technologies in order to enrich the ICT education.

SLT’s Strategic Themes for the future

Offer world-class ICT and infotainment services to all Sri Lankans

Best in-class delivery of products and services

Modernize operational architecture to support efficiency

Enable a single transport aggregation network with multiple access technology

Enhance customer-centricity

An integrated group approach to promote business synergies

Contribute to national progress

SLT practices more efficient productivity concepts and uses modern ICT platforms to enhance the customer

experience while empowering the staff in order to protect the following values.

1. Customer Caring

2. Trustworthy

3. Innovative

4. Responsive

5. Teamwork

6. Excellence

7. Results Driven

8

SLT services

Personal and Business connections

SLT telephone connections are available as Megaline and Citylink. Both Megaline and Citylink offer a range of

value added services.

Megaline

Megaline is the most reliable and superior quality wire line telephone connection that enables customer to enjoy

uninterrupted Voice, Broadband and PEO TV.

Citylink

Citylink, the wireless telephone network that uses CDMA 2000 network technology offers high clarity voice

telephony and offers a diverse range of value added services to meet your communication needs.

VAS (Value Added Services)

Tele life

NGN VAS

SLT Plus

IVR Portal

SLT Ticketing

Sisu Connect

Doc Call

SLT Fiber

SLT Fiber to the Home (FTTH) connections are available in three different packages, depending on customer’s

requirement and range from Voice + Broad band ,Broad band + PeoTV or PeoTV to Voice+Broadband+PeoTV.

Internet

Broadband

Revolutionizing internet usage across the country whilst expanding Sri Lanka’s broadband capacity, SLT

Broadband offers consistent, uninterrupted, high-speed internet access up to 16 Mbps downloading speed.

Through the i-Sri Lanka project the company enhances and upgrades its existing fixed network, by expanding

the fiber network to bring it closer to customers through Fiber-to-the-Node (FTTN) deployment.

Wi – Fi

SLT is proud to introduce our latest broadband experience for valuable customers, the first ever

cutting-edge Carrier-grade public Wi-Fi network in Sri Lanka. Using SLT Wi-Fi hotspots, now

customers can get connected to the largest broadband network and experience the next evolution

in wireless broadband connectivity through any Wi-Fi enabled device.

Dial-up

SLT Net offers a wide range of postpaid and prepaid dial up packages to suit your needs.

9

Hosting services

SLT’s state-of-the art data center offers a range of hosting services to suit the personal and business needs

from DNS registration to mail server solutions to broaden the business horizons.

IDD

SLT offers the most premium quality international call service in Sri Lanka which is available for almost all

international destinations. So customers can now enjoy the highest voice quality for international calls which is

similar to your experience when making a local call on SLT landline. Also SLT now offers affordable rates to all

countries, with per second billing that ensures that pay only for the exact time which spend on the call.

Data

SLT’s Intelligent Solutions are aimed at equipping large enterprises and SME businesses with the full range of

ICT solutions to help succeed in the global arena. Speed, connectivity and security are key demands businesses

make and SLT’s wide portfolio of services is perfectly poised to meet and exceed these expectations.

Peo TV

SLT PEO TV gives the platform to enjoy the best of local and international news and entertainment from around

the world at a click of a button, revolutionizing traditional TV experience with characteristic features such as

digital quality pictures, Time Shifted TV, Rewind TV to play, pause live TV and Video on Demand with content

such as movies, music, educational and much more.

Wholesale

An array of wholesale services for fixed and mobile operators, ISPs, and communication services resellers,

external gateway operators (EGOs), data communication service providers and virtual service providers. As the

premier National Backbone Network (NBN) provider, SLT has deployed an island wide fully secured fiber

network to fulfil domestic transport requirements of service providers.

Mobile

Sri Lanka Telecom Mobitel, is a fully-owned subsidiary of SLT. The company offers mobile telephony services,

high-speed broadband, Enterprise Solutions, IDD services and a host of Value Added Services. Mobitel was

the pioneer in South Asia to launch a Super 3.5G network, to successfully demonstrate HSPA + MIMO

technology and successfully trial 4G/LTE technology. Introduction of Dual Carrier HSPA+ technology and 4G-

LTE service makes Mobitel’s mobile broadband speeds the fastest in the country.

10

Organizational structure

The management of the Sri Lanka Telecom is governed by the board of directors and the senior management

consists of a group of chief officers.

Board of directors

Mr. Nimal Welgama – Chairman/Director

Directors

Mr. Chan Chee Beng

Mr. Jeffrey Jay Blatt

Mr. Shameendra Rajapakse

Mr. Jayantha Dharmadasa

Mr. Kalinga Indatissa

Mr. Lawrence Paratz

Ms.Pushpa Wellappili

Ms. Lai Choon Foong

Senior management

Group Chief Executive Officer

Chief Administrative Officer

Chief Business Strategies Officer

Chief Corporate Officer

Chief Enterprise & Wholesale Officer

Chief Financial Officer

Chief Information Officer

Chief Marketing Officer

Chief Network Officer

Chief Regional Officer

Chief Transformation and Development

Officer

Chief Internal Auditor

SLT maintained the quality of their services

through a hierarchical management and the

whole island has been divided into four parts as,

Metro

Region 1

Region 2

Region 3

This separation provides the easiness of

technical and managerial operations in order to

improve the quality of the services and

productivity of the organization. SLT

operational, marketing and managerial network

consists of over 36 no. of teleshops, 34 no. of

regional officers and 22 no. of maintenance

centers. This cooperate network is effectively

contributes to enhance the customer

experience.

Figure 1.1 Operational regions

11

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12

Asymmetric Digital Subscriber Line (ADSL)

Asymmetrical digital subscriber line (ADSL) has emerged as the optimal solution to high speed Internet access

technology. ADSL matches the asymmetric pattern of Internet traffic with speeds of up to 8 Mb/s downstream

from the network to the end user, and up to 640 kb/s upstream from the end user to the network. ADSL can

transmit both voice and data simultaneously over an existing single copper pair up to 18,000 feet long. With its

amazing speed and economical use of the installed base of copper cable, ADSL keeps the service cost low for

both service providers and end users.

Traditional plain old telephone service (POTS) uses a narrow 4-kHz baseband frequency to transmit analog

voice signals. The modem technology can only achieve throughput of up to 56 kb/s. To attain a much higher

throughput of up to 8 Mb/s, ADSL increases the usable frequency range from 4 kHz to 1.1 MHz. Frequency

division multiplexing (FDM) then allows ADSL to create multiple frequency bands to carry upstream and

downstream data simultaneously with the POTS signal over the same copper pair. The lower 4-kHz frequency

range is reserved for POTS, the middle frequency band is used to transmit upstream data, and the larger, higher

frequency band is used for downstream data.

Discrete multi-tone (DMT) modulation has been chosen by the American National Standards Institute (ANSI).

DMT divides the data bandwidth into 256 sub-channels, or tones, ranging from 20 kHz to 1.1 MHz. Upstream

data transfer frequencies range from 20 kHz to 160 kHz, and downstream data transfer frequencies range from

240 kHz to 1.1 MHz. The remaining tones are used as guard bands for dividing the three frequency bands, and

one pilot tone is used in each data stream, both upstream and downstream, for timing purposes. Each tone has

a spacing of 4.3 kHz and supports a maximum number of 15 bits, as limited by its signal-to-noise ratio. DMT

shifts signals between 256 channels for transmission.

Figure 2.1Frequency allocation in ADSL

Figure 2.2 The discrete multi tones of ADSL

13

ADSL uses quadrature amplitude modulation (QAM) to achieve the 15-bit maximum that any single tone can carry. QAM is a technique that employs a combination of amplitude modulation and phase shift keying.

DSL Network Architecture

An ADSL system consists of the following components:

• ADSL transceiver unit-central office (ATU-C) • ADSL transceiver unit-remote (ATU-R), also referred to as an ADSL modem • Splitter – low pass filter for separating POTS from ADSL • Digital subscriber line access multiplexer (DSLAM) – Multiplexes many ADSL copper lines into one

asynchronous transfer mode (ATM) fiber and may include the splitter and ATU-C in the same frame.

DSL Applications

• Internet Access & File Sharing

• Video

Broadcast TV Video On Demand User generated video

• Telecommuting

• Online Education & Shopping

• Telemedicine

• Online Gaming

Various DSL technologies have implemented during the past years but now Sri Lanka Telecom uses the

VDSL2+ technology in order to provide triple play service (Data, Voice, Video) for the customers. VDSL2

operates over copper lines, just like ADSL and ADSL2+ technologies do, to deliver high speed internet.

However, it has more capabilities which can deliver amazing broadband performance while delivering triple-

play services of Telephone, Broadband and Peo TV. VDSL2 is the fastest of the DSL provisions of broadband,

and uses a combination of nodes and existing copper telephone cables to provide the highest available

frequency of DSL. VDSL2 can achieve incredible speeds, as high as up to 100Mbps downstream theoretically.

Figure 2.3 ADSL network architecture

14

This is much faster than ADSL and ADSL2+ technologies providing up to 16 Mbps downstream at present

around the country.

Telecommunication companies around the world are increasingly replacing many of their core networks and

access networks with fiber-optics, hence the reason behind operators choosing to deploy VDSL2 access

technology. In fact, many companies have Fiber-to-the-Cabinet (FTTC) in the pipeline. This will replace all

existing copper lines right up to the point where the telephone line branches off at the user location. Another

option that companies are looking at implementing is Fiber-to-the-Neighborhood/Node (FTTN). Instead of

installing fiber-optic cables along each street, FTTN has fiber going to the main junction box to a particular

neighborhood. This is the very same network architecture SLT has deployed for its ongoing network

modernization projects such as ‘i-Sri Lanka’ (access network) and the Next Generation Network (NGN) - the

core network.

ADSL line quality parameters

SNR (Sound to Noise Ratio)

In telecommunication the “noise” is a combination of unwanted interfering signal sources. Ex:- cross talk, radio

frequency, distortions, interferences etc. SNR often referred to as noise margin in telecommunication field. SNR

is defined as the power ratio between signal power and background noise.

High SNR values represent cleaner signals, the following chart describes the line status according to the SNR

values.

SNR = Signal Power / Noise Power

Table 2.1 Comparison of different DSL technologies

15

Table 2.2 Line status according to the variations of SNR

As a best practice, the ADSL maintenance personals consider that the SNR should be above 10dB for an ADSL

connection and it for IP TV connection is at least above 17dB. The SNR of a link depends on the condition of

the physical line from local exchange to customer end. So that the SNR value should be checked in order to

certify the good line condition. If the SNR value is low then it should be taken actions to increase the SNR value

as much as possible. The following methods can be used to increase the SNR value of a particular link.

1. Maintaining a good quality physical link up to the customer end.

2. SNR can be slightly increased by changing the modulation type of the router. (as an example, use

GDMT modulation type in ZTE routers)

3. Decreasing the bandwidth of the ADSL connection. ( according to the “Shannon theorem” SNR is

inversely proportional to the bandwidth)

Line Attenuation

Line attenuation is a measure of how much the signal is degraded between DSLAM and the modem. The line

attenuation depends on the cable distance between these two points. Each 3dB of attenuation halves the

strength of the signal power received at the customer end.

Table 2.3 Line status according to the variations of line attenuation

The following facts can cause higher line attenuation.

High distance from the exchange

Type of the cable and the gauge of the wire

Joints in line such as wire connectors

Additional telephone points

Corrosion on phone lines

Poor quality wiring such as star wiring

Attainable Rate

This is the maximum rate at which the modem can connect to the DSLAM if there was no service provisioning

limiting the bandwidth. The attainable rate gives an idea about the rate which can provide to a particular

customer. In addition to that this parameter is important when enhancing the services (when provide IP TV

facilities).

SNR value Line Status

6dB or below Bad no synchronous

7dB to 10dB Fair

11dB to 20dB Good (with little synch problems)

21dB to 28dB Excellent

29dB or above Outstanding

Line attenuation Line status

20dB and below Outstanding

20dB to 30dB Excellent

30dB to 40dB Very good

40dB to 50dB Good

50dB to 60dB Poor

60dB or above Bad

16

Max Rate

Max rate is the rate which is allowable for a particular customer. This rate is determined by the service provider

according to the line condition. The attainable rate, SNR margin and line attenuation should be considered when

determining the appropriate value for the link.

ADSL Faults and Troubles

Basically the ADSL related faults can be divided into two categories as,

Faults regarding to router or modem

Fault regarding to the telephone line

In addition these basic categories, the network failures can be a reason to fail the ADSL service (ex: break down

of a MSAN due to a power failure). The payment issues, misusing of services are also some reasons to

disconnect the ADSL service by the ISP.

Faults regarding to router and modem

Resetting of router

Improper router configurations

Router circuit problems

Incorrect username and password

Damages happened due to lightening and surges.

Faults regarding to ADSL link

Line disconnections, earthing and short circuiting

Low SNR due to poor line condition

Incorrect hardware setup

Unsuitability of max rates, SNR and attainable rate

Troubleshooting

Troubleshooting is the process of repairing the fault step by step in order to give a sustainable solution for the

customer. The first step is to identify the fault and the faulty part or the section. The set of indication lamps of

the router is an important interface which gives an idea about the router condition and its faults. Furthermore, it

can be logged into the router to check the line parameters and its configurations. In order to test the faults

regarding to an ADSL link, it is better to check the dial tone and it allows us to know if there is any noise in the

line also. To provide a best data and IP TV services to customer it is necessary to maintain a noise free link up

to the customer end.

The table below shows the colours and the corresponding status of indication lamps of the router which are

useful to understand the troubles.

Function lamp Colour Definition

Power No colour (off) Red

Power off/charger faulty/router faulty

17

POST(Power On Self-Test)failure or router malfunction

DSL Blinking without been steady ADSL connection is not available Router fault

Internet Off Red

The system is under the bridge mode or ADSL line has not been connected. Authentication failure / router has not been configured or reset

LAN 1 -4 Off No Ethernet signal has detected. Fault of a router or Ethernet cable fault A fault of a NIC (Network Interface Card)

Table 2.4 Definitions for router alarms

The DSL indication lamp should be remain steady if the ADSL line is available up to the router. If the

lamp is blinking that means ADSL connection is not available to the router.

The power lamp should remain in green colour if the router consumes power without a disturbance.

The internet bulb should be in green colour but can blink time to time as it indicates the data sending

and receiving.

If it is red in colour that means, the authentication process has failed. The authentication fails due to

incorrect username and passwords and because of the router reset. So to recover the fault the correct

username and password should be given to the router.

The sudden fluctuations of the electricity may be the reason to reset the router.

The cu lines must be maintained properly in order to provide a good quality voice, data or IP TV service.

The noises in the line is a major reason to drop down the ADSL connection because it reduces the

useful signal.

When a line condition is not good the overhead cable, discharger, rosette and rosette code and the

internal wiring should be checked in order to identify the faulty location and the reason. It can be a fault

in underground cable which must be repaired first, and then the line can be tested up to the customer

end for the ADSL availability.

The line parameters are also useful when troubleshooting because the unsuitable values of line

parameters are also makes troubles in ADSL connections.

In addition to the basic router configurations, there are many other advanced configurations which

should be done before use it. However at the OPMC service center only the inserting of username,

password and wireless access activation are done but other configurations have already done.

Although the advanced configurations are not been done it is necessary have a basic idea about those

configurations in order to identify and recover the troubles regarding to DATA and ADSL connections.

A brief description about such configurations are given below.

DHCP (Dynamic Host Configuration Protocol)

DHCP is a protocol which uses in servers to assign IPs for network devices. DHCP servers allows

network devices to join an IP based network without having a predetermined IP address. DHCP

parameters includes a pool of IP addresses, the correct sub net mask, network gateway and

name server addresses. So the routers obtained a public IP from the DHCP server, because of

that the DHCP should be enabled while configuring a router.

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NAT (Network Address Translation)

NAT is a method of using the IP addresses in an efficient way without wasting them. This method

translates the network address of a LAN into a network address of the WAN. The IP of inside

network (LAN) is known as the “Local Address” and the IP of outside network (WAN) is known as

“Global Address”. This method and another related method known as NAPT (Network Address

Port Translation) is used in ADSL routers. So that the NAT should be enabled when configure a

router.

VCI (Virtual Channel Identifier ) / VPI (Virtual Path Identifier )

VPI/VCI setting are very important to establish the connection between the router and the internet

service provider (ISP). This two values are different from ISP to ISP. VPI refers to an 8-bit (user

to network packets) or 12-bit (network to network packets) field within the header of the data

packet. This field is important to reduce the switching table for some virtual circuits which have

common path. VCI is used to identify the next destination of a packet as it passes through a series

of switches. SLT uses the following VPI/VCI values for ADSL and IPTV connections.

SERVICE VPI VCI

ADSL 8 35

IPTV 8 36 Table 2.5 VPI/VCI values for ADSL & IPTV

Multicast – IGMP (Internet Group Message Protocol)

IP multicasting is defined as the transmission of an IP datagram to host group which

identified by a single IP destination address. That means multicasting is used to

discover the group members (hosts). IGMP is the protocol that is applied for ADSL

routers to enable the multicasting process.

PPPoE (Point to Point Protocol over Ethernet)

PPPoE is a network access layer protocol for encapsulating PPP frames inside

Ethernet frames. PPPoE enables to connect multiple computers on an Ethernet LAN

to share the common ADSL connection. So the PPPoE should be selected as the

encapsulation type.

The above settings are only few settings of an ADSL router, there are many other settings which have been

already configured when a router is installed for a new connection. There are some other specific configurations

that should be done in a router for IPTV and DATA connections.

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Helps to determine the

relevant VPI/VCI values

regarding to the service

Enter the username &

password

Figure 1.4.2 - ADSL router configurations Figure 2.5 ADSL Router Configuration

VPI 8

VCI 35

Select PPPoA/PPPoE (Point to point

over ATM/Ethernet)

Figure 2.4 ADSL Router Configuration

Select dynamic IP address

NAT should be enabled and

select the default route

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Figure 2.6 wireless configurations

Testing and maintenance equipment

When testing or troubleshooting a ADSL connection it is necessary to use appropriate tools and equipment in

order to identify the faults and to provide sustainable solutions for them. There are some special equipment that

are used by the ADSL workgroups for the maintenance tasks. They are,

Crimping tool

ADSL testing meter

Ethernet cable tester

Crimping tool – The crimping tool is used to crimp the (Registered Jack) RJ45 and RJ11 connectors. The

Ethernet cable has fur pair of copper conductors, with specific colour code. When crimping a RJ45 connector,

it is necessary to prepare the eight wires according to the cable type that is required. There are two type cables

which are different from the wire arrangement of the ethernet cable. They are,

Crossover cable Straight through cable

Crossover cable – the crossover cable is used to connect same type of devices.

Connect two computers

Connect two switches/hubs

Connect router’s normal port to a

switch/hub’s normal port

Connect two switches, hubs

Set the Wi-Fi name

Select the

authentication

type

Enter the Wi-

Fi password

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Cable end A Cable end B

Signal Pin Pin Signal

Tx+ 1 3 Rx+

Tx- 2 6 Rx-

Rx+ 3 1 Tx+

-/DC+ 4 4 -/DC+

-/DC+ 5 5 -/DC+

Rx- 6 2 Tx-

-/DC- 7 7 -/DC-

-/DC- 8 8 -/DC- Table 2.6 Pin outs for crossover cable

Straight through cable – the straight through cable is used to connect different type devices. These

cables are used to,

Connect computer to a switch/hub port

Connect computer to DSL modem

Figure 2.7 Crossover cable pin outs

Figure 2.8 Pin outs of straight through cables

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Cable end A Cable end B

Signal Pin Pin Signal

Tx+ 1 1 Tx+

Tx- 2 2 Tx-

Rx+ 3 3 Rx+

-/DC+ 4 4 -/DC+

-/DC+ 5 5 -/DC+

Rx- 6 6 Rx-

-/DC- 7 7 -/DC-

-/DC- 8 8 -/DC- Table 2.7 Pin outs for straight through cable

ADSL Testing meter – ADSL testing meter is an advanced testing equipment that can be used to test an ADSL

link. The tester is capable to give the real values of the ADSL link parameters, and it has some other advanced

features. It also can be used during the process of installing an ADSL services to verify that the existing copper

pairs are up to the job or not. Although the link parameters can be tested by logging to the router at customer

premises but it is not practical to use a router when testing the link at any other point of a network. The tester

can be used for such situations efficiently to analyze the trouble of the line because the equipment consists of

both RJ45 and a RJ11 interface. The following features are there for testing purposes,

Downstream, upstream rates, maximum rate and SNR margin testing interface

Graphical charts of SNR deviation of a link

Ping, trace route, FTP and ATM tests

IPTV STB (Set Top Box) simulation

Internet browsing

Network cable tester – this testing tool has the capability to test the Ethernet cable for disconnections and

wrong cable setup. The network cables (cat5) can be tested with this tester by connecting the two parts of the

tester to both ends of the cable. The network cable tester can identify if the wires are paired correctly. It can

also shows if there is a break of wires or insulation which allows crosstalk between two wires that should not be

connected. Basic network cable testers can only test for simple connectivity issues but advanced cable testers

provide more information about the fault, reason and the where the fault is.

Figure 2.9 ADSL testing meter/ crimping tool/ Network cable tester

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New connection section

Customer premises equipment

Discharger

The overhead copper cable terminates at the discharger inside the customer premises. Discharger is a

multipurpose unit which fulfills the following requirements of the network.

Termination point

Earthing point

Secured point (protect against lightening and electric surges)

Testing point

In order to achieve the above tasks the discharger consists of several arts such as,

Overhead cable termination point

Internal wire starting point

Fuse

Earthing point

Casing

The discharger can be used as a primary testing point that is used when the maintenance are done related to

telephone line. The telephone links must be earthed at various points to ensure the network and the customer

premises equipment. So the discharger is also acts as an earthing point. A copper plated steel rod and a copper

conductor is used to do the earthing of the discharger. Further, the discharger is the interface between the

internal and the external wiring. As a practice, the internal pair is connected to the top of the discharger and the

external pair to the bottom of the unit. In addition to that a fuse has been installed between these two parts to

ensure the protection against the lightening and the electric surges that can be flow through the conductors.

Rosette

The rosette box connects with the discharger via a twin cable and the rosette code connects to the other side.

The rosette box consists of a RJ11 interface which makes the link compatible to connect the rosette code. The

rosette consists of four wires but it can be used only two middle pins for data transmitting and receiving. So the

middle two wires of the rosette code are used and the other two wires remains spare.

Splitter

The splitter functions as a filter which filter out the high and low frequencies. The voice signals have low

frequency (below 4 kHz) and the ADSL data signals have high frequency (above 4 kHz). So the splitter is simply

an analog low pass filter and filter out the low frequency signals and allows the high frequency signals to flow

through towards the modem or router. So the splitter consists of three RJ11 interfaces. The rosette code

connects to a one side of the splitter and the other side has two RJ11 interfaces reserved for telephone code

and the router code. It makes problems in the ADSL line if these two interfaces are changed.

Set top box (STB)

STB is a device that necessary when providing an IPTV service to a customer. A set-top box is a device that

enables a television set to become a user interface to the Internet and also enables a television set to receive

and decode digital television (DTV) broadcasts. In the Internet sector, a set-top box is really a specialized

computer that can talk to the Internet that is, it contains a Web browser (which is really a Hypertext Transfer

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Protocol client) and the Internet's main program, TCP/IP. The service to which the set-top box is attached may

be through a telephone line as “Peo TV”.

ADSL router

An ADSL router is also known as a DSL modem. The router connects the computer to the DSL phone line so

the ADSL service can be used. There are some ADSL routers that are also capable of sharing a single Internet

connection with a group of computers on a network. This system is also known as the residential gateway.

Every ADSL router has a functional block called ADSL Terminal Unit-Remote (ATU-R (transceiver). The ATU-

R is responsible for functions like demodulation, modulation, and framing. There are also other functional blocks

that perform specific functions like IP routing and bridging. The interfaces for the ADSL router are

either Ethernet or USB. The ADSL modem might have been assigned an IP address from the beginning for

management purposes, though an ADSL router that works as a bridge does not need an IP address.

While early routers provided several Ethernet ports for wired connections, most modern routers

offer wireless connectivity as well. These "wireless routers" often have one or two moveable antennas on the

sides, though some models house the antennas inside the enclosure. Wireless routers allow multiple computers

and other devices, such as smartphones and tablets, to join the same network.

Difference between router and modem

Modems and routers are both involved in connecting your home PCs to the Internet. The modem encodes and

decodes data so that it can pass between your home network and your Internet Service Provider (ISP). The

router, on the other hand, directs the information collected by the modem to devices within that network. The

modem brings the information in, and the router distributes (or routes) it to different devices like computers and

phones.

Modem Router

Layer Data link layer – layer2 Network layer – layer3

Ports Two

One for connect to ISP and other

for connect PC/router

2/4/8

Device type Inter-networking device Networking device

Data Transmission form Packet Packet

Function Facilitates a connection to the

internet by transmitting and

receiving data over telephone

lines.

Directs data in a network. Passes

data between home computers,

and between computers and the

modem.

Connections Can connect to one PC using

Ethernet port

Can connect to multiple PCs or

networking devices via Ethernet or

Wi-Fi

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Necessity for Internet

Connection

Yes No, but provides additional

security and allow for multiple

connections.

Independency Yes. A modem can work without a

router, delivering information

(such as Internet access) to a

single PC.

Routers can share information

between computers, but cannot

connect to the Internet without a

modem.

Security No security measures Provides security measures to

protect network

Table 3.1 Comparison between router and modem

Earth rod and earth conductor

The telecommunication network should be protected in order to ensure the 100% availability. So that when

establishing a new connection it is necessary to earth the discharger using an earth cable and the earth rod.

The earth rod should be properly buried in the earth and the earth conductor is used to connect the earth rod

and the discharger. A copper plated steel rod is used in order to increase the conductivity. Discharger earthing

rod should be inserted 50cm into the ground and ground earth resistance should be 100ohm maximum.

Basic steps of providing a new connection

Provisioning of new telephone or ADSL connection is an advance process which consists of number of steps.

All these steps should be proceed one by one in order to fulfill the need of customer. Basic steps of provisioning

of a new connection are listed below.

Applying for the new connection

Looking for a spare loop in closest DPs (Distribution Points)

It should be selected the closest DP to supply the services because the quality of the service

degrades when increasing the distance between the customer end and the local exchange.

If it is a Peo TV connection that distance should be below 3500m.

Allocating a particular loop and the switching location.

Completing the external wiring (wiring from the loop of the DP to the discharger using the drop wires).

There are some facts which should be considered while doing the external wiring and some of them

are given below.

1. When distance between two poles is less than 40m,maximum sag should be 0.4m.

2. If distance between two poles is in between 40m and 50m,maximum sag should be

0.7m.

3. The distances between power lines and telephone lines should be maximum 30cm

for 230V and minimum 100cm for 400V.

4. Discharger should be located 5 feet from ground level.

5. Discharger earthing rod should be inserted 50cm into the ground and ground earth

resistance should be 100ohm maximum.

Doing the internal wiring inside the customer premises to set up the telephone/router or set top box

using twin pair wire. Discharger should be earthed also to ensure the safety of customer equipment

and the ISP network.

Connecting the relevant cable side location and the DP side location at the external cabinet or the

MSAN.

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Connecting the allocated switching location and the cable side location at the MDF(Main Distribution

Frame) using a jumper wire.

Configuring the particular switch location for the relevant subscriber then only the dial tone is provided

to the line.

Setting up the customer end accessories and configuring the routers and STBs(Set Top Boxes). Then

the connection is tested to certify the availability of the new connection.

Figure3.1Connection procedure of customer equipment for ADSL/PSTN and PEO TV

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Router configurations for a new Peo TV connection

Figure 3.2 Router configurations for Peo TV

Figure 3.3 Router configurations for Peo TV

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Figure 3.5 Router configurations for Peo TV

Figure 3.4 Router configurations for Peo TV

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Configuration steps for Peo TV

Firstly it should be logged into the router using the IP address, 192.168.1.1. (type and enter the IP

address on address bar of the browser )

Then “Interface setup” tab was selected and under that the relevant VPI and VCI values were selected

according to the PVCs Summary and the “Bridge mode” should be selected under “ISP”.

Next the VLAN function was activated under the “Advanced Setup (VLAN)” tab and selected “Define

VLAN Group” under it.

Then PVID (Port VLAN ID) was given as “2” for IP TV connection under the particular virtual circuit

number that had been given at PVCs Summery.

*A Port VLAN ID (pvid) is a default VLAN ID that is assigned to an access port to designate the virtual

LAN segment to which this port is connected. The pvid places the port into the set of ports that are

connected under the designated VLAN ID.

Then clicked “Next” and selected the following values under given features,

VLAN Index – 2

VLAN ID – 2

ATM VCs port – 1

Ethernet port – 4 (as practice 4th port of the router is reserved for IP TV)

Configuring the Set Top Box for new IP TV connection

There were few steps to configure the STB for the new connection in addition to the router

configuration. These steps have been listed below.

Type 9721# while the loading process is progressing.

Then select, Networking Settings DHCP Settings

Enter the relevant username and password OK

Select video setting 1080p (depends on the television) OK

Standby Settings type “iptv.com” under domain name OK

VPN (Virtual Private Network)

A virtual private network (VPN) is a network that uses a public telecommunication infrastructure, such as the

Internet, to provide remote offices or individual users with secure access to their organization's network. A virtual

private network can be constructed with an expensive system of owned or leased lines that can only be used

by one organization. The goal of a VPN is to provide the organization with the same capabilities, but at a much

lower cost.

SLT networking services offer various benefits based on state-of-the-art technologies such as G.SHDSL,

Metro/Carrier Ethernet and IP-MPLS by leveraging on Next Generation Network (NGN).

IP VPN (Internet Protocol VPN)

The IP VPN is a Virtual Private Network (VPN) that delivers private network services over a shared infrastructure

through IP/MPLS (Multi-Protocol Label Switching) backbone that utilizes technologies to ensure privacy of data.

A well-designed IP VPN can greatly benefit a company by providing:

Extended geographic connectivity Improved security

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Reduced operational costs versus traditional WAN Reduced transit time and transportation costs for remote users Improved productivity Simplified network topology Global networking opportunities Telecommuter support Broadband networking compatibility

Ethernet VPN

Ethernet VPN is a Layer 2 VPN that allows the connection of multiple Ethernet sites in a single domain over a provider managed IP/MPLS network. This gives the convenience and simplicity of Ethernet combined with all of the advantages of MPLS. All sites appear to be connected to a single VLAN. Since the interface is Ethernet it allows one interface type for data and voice. Widely used in a situation where all the customer sites are located in the Metro Ethernet service area, where the inter-branch communication requires a high bandwidth.

Also Ethernet VPN offers higher bandwidth choice for Layer 2 multipoint services. Since many of the organizations do not want to share their IP routing information and control through Ethernet VPN it gives the feasibility of the end customer to control the IP routing information.

A well-designed Ethernet VPN can greatly benefit a company by providing:

No protocol conversion between LAN and WAN

No expertise required The provider switches and the

Customer routes Customer maintains complete

control over routing

Ethernet Data Line

Ethernet Data Line is a point-to-point connection through the IP/MPLS network. Two locations will be connected through Ethernet link offering a high degree of transparency of data to be carried. This service shall be used to link two business locations at speed starting from 2 Mbps to 10Gbps and very much ideal for connecting your; Primary Data Centre with your DR (Disaster recovery) site.

Figure 3.6 IP VPN

Figure 3.7 Ethernet VPN

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Primary Data Centre with your DR site hosted in SLT IDC (internet data center) Primary Data Center hosted in SLT IDC with your DR site hosted in SLT IDC DR Site High Speed Internet (HIS) service to your Business Office, Main Link of your IP VPN to your Head Office.

Main Distribution Frame (MDF) or Testing Room Main Distribution Frame is an interface between underground cable side and the exchange side. MDF connects

the telecommunication facilities to the subscriber ends. So the MDF is a large scale distribution panel that

consists of two sides, one side is the exchange side which has a large number of switching locations. There are

voice blocks which are connects to the voice cards and also data blocks that are connect to the combo cards

which has the ability to provide both data and voice facilities.

The MDF is acts as a flexible point of the network which provides testing ability and security (earthing

point). When providing a connection to a subscriber it is necessary to wire the relevant two locations at both

sides together in order to complete the circuit. This task is known as “jumpering” and a special tool is used to

jumper the jumper wire to the blocks.

As the MDF is a testing point different kind of maintenance groups (such as overhead maintenance group, new

connection groups and underground cable maintenance group) always contact the testing room in order test

the lines, to get information about lines and sometimes to get subscribers details. In order to provide these

details the testing room should has a properly maintained database.

The physical appearance of the MDF is simply a steel rack with a large number of ports in both sides. However,

the both sides have arranged according to a special manner which makes easy to identify the switching location

and the cable location.

The termination blocks of the cable side have been arranged vertically. Each block has been numbered with

the relevant cabinet number and the cable code. Every block consists of ten punch blocks and each block has

ten ports that means one block can serve hundred cables pairs. In other words a one block represents a

distribution point which connected to the other end of the corresponding cable’s pairs. So the relevant loops

could be identified with the cable code or by the cabinet – DP – loop number sequence.

The termination blocks of the exchange side have been arranged horizontally and each block of horizontal rack

consists of sixteen punch block that each has ten ports. Every block of a horizontal rack has been assigned

with an English letter.

Figure 4.0 – Termination block structure of exchange side

Example cable code of line side –108, F 379 or (108/38/9)

Example exchange location code – A3.14.4 (rack no, punch block no, port no)

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Exchange

side

When providing a new connection MDF receives a work order for connect the two locations of both sides

together (jumpering). According to the work order first it should be reserved a switching location from the switch

and then the particular ports should be tested. It should be checked weather that relevant ports are free and the

availability of dial tone at switching location. If only the two ports are free then both locations are connected with

a jumper wire. As a best practice, the relevant color code of the service should be followed.

PSTN – red & white

ADSL – black & white

DATA – blue & white

The “crone tool” is used to jumper the wires which is designed to fix the wire into the port’s slot and to remove

the excessive part of the wire when punching.

Test board

The test board is used to examine the particular loops when faults clearing or before provisioning a new

connection in order to find a good quality line. The test board is an old equipment but it is still in use because of

its accuracy and easy testing method. . In here a voltage source is connected in series with the local loop and

voltage drop across the loop is checked using a voltmeter.

Line side

Figure 4.1 Diagram of a MDF

Figure 4.2 Line arresters Figure 4.3 Crone tool

33

The particular line can be tested up to the customer end using this equipment. First, the test line of the test

board should be plugged to the line side of the particular loop and then it can be tested with the equipment.

There are several tests which can be proceeded with the test board as follows,

Earth key – to check whether the line has

earthed or not

Short key – to check whether the line is short

circuited or not

In service key – to check the availability of dial

tone

Ring key – to ring the customer’s telephone

Talk key – to talk with customer end

Fault handling process of MDF

In addition to the above tasks there are some other operations that are done by the MDF. The major task is

fault handling regarding to the PSTN connections. The faults which related to the PSTN, are assigned to the

relevant MDF section of the region. The MDF work group should do the following tasks regarding to the PSTN

faults.

Acknowledging the faults assigned to the MDF section

Assigning the faults to relevant PSTN maintenance work groups

Closing the faults of the accounts after clearing the faults by the work groups

Changing the work groups when necessary

Providing the information regarding to the faults (ex: DP no, cabinet no, loop no, customer details)

SLT uses two software solutions, in order to automate the fault handling process and to increase the

productivity of the maintenance. This software solutions works as a,

Customer data base

Faults handling interface

An interface to update the information of the whole system

Create and modifying the voice and data circuit

In addition to above tasks there are many capabilities when considering the software solutions of SLT. The main

software solutions are,

Clarity software

WFM (work force management) system

Clarity

Clarity is an Operation Support System (SLT) that is used in SLT. Clarity is a global provider that enables its

customers to simplify their operations with an award winning unified telecommunications management solution.

It enables Service Providers to reduce the cost and risk of operations and improve the customer experience

Figure 4.4 Test board

34

across fixed, mobile, data and converged networks. So almost all the sections of the SLT uses the clarity OSS

to simplify the tasks as well as the maintenance process.

The assigned faults can be seen as follows using the Clarity

Figure 4.5 Steps to enter to the Fault Inbox

Figure 4.6 Fault Inbox

35

Figure 4.7 Fault Query of a reported fault

Figure 4.8 Fault edit module which shows the fault’s details

36

Work Force Management system (WFM)

WFMS integrates existing independent applications in Sri Lanka Telecom related to Faults, New Connections,

Development Management, CDMA Sales, OPMC activities and Material and Vehicle Movement Management

in order to enable centralized monitoring. As this is an android application this IT solution is much more familiar

for the technical personnel of the work groups. It is no need to ask the details regarding to the faults from the

MDF but the technical groups could easily refer the data of WFM which updates according to the data in the

Clarity OSS. This system helps to improve the efficiency of the maintenances and other field tasks.

Figure 4.9 Circuit details of an ADSL line

Figure 4.10 WFM Android application

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PSTN (Public Switched Telephone System) maintenance

The PSTN maintenance section is responsible for ensure the availability of the voice service and the voice

quality. Usually this section tests the local loop from distribution point to the customer end (telephone). The fault

can be beyond the limits of the PSTN maintenance capabilities. At the times that mentioned above the fault

should be handed over to the Underground (UG) maintenance groups. This kind of work group changes could

be done using the Clarity or WFM. In addition to that, the cabinets and MSANs should be checked and fixed

when maintenances are done.

There are several frequent faults which occurs in PSTN line.

Faults in customer premises equipment (CPE) such as discharger, splitter, telephone

Faults and damages in internal wiring

Hazards occurs due to lightening or electric shocks

Faults and damages in drop wire

Faulty loop connection at DP

Oxidation at joints and pins

Rough usage of CPEs

Disconnections and faulty underground cables

Noise in lines

The overhead lines or internal wiring can have following faults.

Disconnections of the local loop

No dial tone will hear but the ringing tone will hear when ringing the telephone. If only one leg

has disconnected the ADSL might work.

Short circuiting of the line

When a line has short circuited dial tone could not be heard and also the ringing tone is not

available only the busy tone can hear.

Earth faults of the line

If there is an earth fault of a line the dial tone could hear. The ring back tone also can hear

but the call will fails after few rings and an earth hum will hear.

Cross talk

The cross talk will disturbs voice calls that hear a voice of some other customer. This kind of

fault occurs when two pairs are touches each other due to low insulation.

If there is any sign of above fault, the cables (drop wire and internal wiring) should be checked for

disconnections, wears of insulation, low insulation due to heat, oxidization of cable connectors or earthing of

the cables.

In addition to the faults regarding to the cables there could be faults in customer premises or outdoor

accessories. So the following facts can be the reasons for the faulty line condition.

Damaged customer’s telephone

Oxidized pins of the RJ 11 connectors or ports

Damaged splitter or its wrong setup of connection

Faults of discharger or burnt fuses due to lightening

Loose connections or wrong connection of the connecting points such as discharger, splitter, rosette

or distribution point

Faulty DP location or arrester

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Faulty ports, disconnections or low insulation of jumper wires at cabinet or MSAN

Equipment and accessories used for PSTN maintenance

Testing telephone

Cable tracer/tester/toner (to identify the faulty cable among the cable bunch)

Connectors (drop wire connectors/UY connectors)

Flat screw, nipper, cutter

Drop wire connector

UY connector

Cable tracer

The PSTN line which connects the local exchange and the customer end goes through different interfaces and

equipment. Among those interfaces the cabinet and the MSAN are very important because they are not only for

a single line but handle a large number of local loops. The following figure shows the typical overview of a PSTN

line.

Roadside cabinet

The cabinet is an interface between the primary cables and the secondary cable side. The primary cables which

are coming from the MDF are large scale multi pair cables such as 50 pairs, 100 pairs, and 200 pairs. The

primary cable termination side is known as the “E side or the Exchange side” and the other side is “D side or

DP side”. The small scale multi pair cables such as 10 pair or 5 pair cables have been drown from the cabinet

up to the distribution points. When providing a new connection through a roadside cabinet the pre-determined

e – side and D – side locations should be connected via a jumper wire. So the cabinet is also acts as a cable

distribution point, testing point, flexible point and a protection point.

Figure 5.1 Cable maintenance tools

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MSAN (Multi Service Access Node)

Customer demands, market competition and technological development are the three driving forces behind the

accelerated development of modern communication networks. Traditionally the telephone line has only ever

provided voice but more recently this has expanded to include data, through the Internet, and in the future all

types of TV broadcasting for the home will be delivered over the phone line too. This triple play comprising

voice, data and video services has fundamentally changed the way telecommunications networks are used and

now these networks must themselves reflect this multi-service transformation in order to function most

efficiently.

SLT also faced to this when providing triple play service (Voice/ADSL/IP TV) to the customers few years before

specially, where the customers are located far away from the local exchange. The Multi-Service Access Node

(MSAN) is a multi-technology broadband solution to the challenge of providing voice, video and data services

over the existing fixed network of SLT.

Multi-Service access node or (MSAN) also known as MSAG or 'Multi-Service Access Gateway' is a device

typically installed in a telephone exchange (although sometimes in a roadside serving area interface cabinet)

which connects customers' telephone lines to the core network, to provide telephone, ISDN, and broadband

such as DSL all from a single platform. Typical outdoor MSAN cabinet consists of Narrowband (POTS),

Broadband (xDSL) services, batteries with rectifiers, optical transmission unit and copper distribution frame.

`

Figure 5.2 Typical structure of a PSTN line

Figure 5.3 Typical inside view of a MSAN

40

SLT uses a carrier

Ethernet ring to

connect the

MSANs to the soft

switch. The figure

shows how the

MSAN connects to

the existing

network.

Switching

The Public Switched Telephone Network was designed to facilitate ubiquitous two - way voice communication.

Initially, establishing a direct connection between any two points or users was almost as simple as stringing

wire between those points and placing telephones on either end. Over time the telephony network evolved to

support more users and endpoints through a network of switches. Engineers capitalized on the point – to – point

nature of telephony network architecture and the fact that one end user can could only be connected to one

other end user at a time. By placing switching equipment in centralized locations, network engineers were able

to interconnect large numbers of end users via these switches to maximize network access; thus the concept

of circuit switching was born. This revolutionized voice communications and telephony network design, creating

the Public Switched Telephone Network (PSTN) architecture that is still in place today.

The network focus is on circuit based, or connection oriented, systems designed for delivery voice services. Essentially, this established a system in which each usage of the network required a “call – setup” phase in which a connection was set up end to end or between both endpoints and end users, reserving the required resources along the path for the duration of a call whether the network resources were used or not. This system allowed the network operator to efficiently route and bill for the calls because each step of the call path is identified and managed by the network and its switching systems.

PSTN switches operate on a link by link basis, each switch within the hierarchy forwards its traffic along the link or hop to the next PSTN switch based on the call setup process. Depending on geographical region, PSTN exchanges are sometimes referred to by different names. There are several switching layers as follow,

Remote Switching Unit

(RSU)

These are deployed in areas where demand is moderate to low. This does not have many features and needs to be controlled by another master exchange. This is basically a line concentrator.

Local Exchanges

(LE)

These mainly provide a terminating point for local subscribers in the area of the exchange.

Figure 5.4 Network architecture developed with MSANs

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Secondary Switching

Center (SSC)

They lie higher than local exchanges and provide termination points for local subscribers as well as trunk transit switching. SSCs are also known as tandem switches.

Tertiary Switching

Center (TSC)

These are basically circuit switches, which handle only trunks. SLT operates 4 tertiary exchanges in Colombo, Kandy, Galle, and Anuradhapura.

International Switching

Center (ISC)

These are used as gateway switches between SLT’s domestic network and the international transport network. SLT has 3 such international gateway switches.

Table 6.1 Switching layers

Function of a switch

In a telecommunications network, a switch is a device that routes incoming data from any of multiple input ports

to the specific output port that will take the data toward its intended destination. SLT network has been equipped

with following types of switches and brands.

E10 OCB 283 ALKATEL France

NEAX 61 NEC Japan

NOKIA (200,220) TLECAVA Finland

AXE10 L.M. ERRICSON Sweden

FETEX 150 FUJITSU Japan

SDX 100 SAMSUNG Korea

The switching system has three major tasks to perform in a telecommunication network they are,

Call processing

Signaling

Switching

Call processing

Call processing is a major process of the switching mechanism. Call processing can be briefly described using

nine steps.

1. Detect off hook condition 2. Extend dial tone to calling party 3. Collect dialed digits 4. Translate digits to a called number 5. Route the call through the switch 6. Prepare a connection between the calling and called parties 7. Extend ringing tone to called party and ring back tone to calling party 8. Detect off hook condition by called party 9. Detect disconnect and terminate call

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Signaling

Everything in the telecommunications network is based on signaling—call setup, connection, teardown, and billing. Generally, two types of signaling methods run over various transmission media. The signaling methods are broken into the following groups:

User-to-network signaling. This is how an end user communicates with the PSTN. Network-to-network signaling. This is generally how the switches in the PSTN intercommunicate.

User-to-Network Signaling

Generally, when using twisted copper pair as the transport, a user connects to the PSTN through analog, Integrated Services Digital Network (ISDN), or through a T1 carrier.

The most common signaling method for user-to-network analog communication is Dual Tone Multi-Frequency (DTMF). DTMF is known as in-band signaling because the tones are carried through the voice path. So it could be known as an in – band signaling method.

DTMF (Dual Tone Multiple Frequency)

This the signaling technique that uses to collect

the dialed digits. DTMF is a multi-frequency tone

dialing system used by the push button keypads

in telephone and mobile sets to convey the

number or key dialed by the caller. DTMF has

enabled the long distance signaling of dialed

numbers in voice frequency range over telephone

lines. This has eliminated the need of telecom

operator between the caller and the callee and

evolved automated dialing in the telephone

switching centers. DTMF, as the name suggests

uses a combination of two sine wave tones to

represent a key. These tones are called row and

column frequencies as they correspond to the

layout of a telephone keypad. These tones are

then decoded by the switch to determine which

key was pressed.

But in ISDN (Integrated Services Digital Network)

uses another method of signaling known as out-of-band. With this method, the signaling is transported on a

channel separate from the voice. The channel on which the voice, data, fax is carried is called a bearer (or B

channel) and is 64kbps. The channel on which the signal is carried is called a data or a control channel (D

channel). Basic Rate Interface (BRI) service is the entry level and offers two 64-kbps B channels and one 16-

kbps D channel (2B+D). It is intended to meet the needs of most individual users and small offices.

Primary Rate Interface (PRI) service is a more scalable form of the BRI service. A PRI offers twenty three 64-kbps B channels and one 64-kbps D channel (23B+D). PRI is intended for larger enterprises with higher voice, data, or fax traffic. Figure shows a BRI that consists of two B channels and one D channel.

Figure 6.1 DTMF frequencies of the keypad

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Network-to-Network Signaling

Network-to-network signaling types include in-band signaling (channel associated signaling) methods such as Multi-Frequency (MF) and Robbed Bit Signaling (RBS). These signaling types can also be used to carry network signaling methods. MF is similar to DTMF, but it utilizes a different set of frequencies. As with DTMF, MF tones are sent in-band. But, instead of signaling from a home to an end office switch, MF signals from switch to switch.

Network-to-network signaling also uses an out-of-band signaling (common channel signaling) method known as Signaling System 7 (SS7). Signaling System No. 7 (SS7) is a set of telephony signaling protocols which are used to set up public switched telephone network telephone calls. The main purpose is to set up and tear down telephone calls. Other uses include number translation, prepaid billing mechanisms, short message service (SMS), and a variety of other mass market services.

All nodes in the SS7 network are called Signaling Points (SPs). Each SP is identified by a unique address called a Point Code (PC). SPs have the ability to read a Point Code and determine if the message is for that node and the ability to route SS7 messages to another SP. Each signaling point in the SS7 network is uniquely identified by a numeric point code. Point codes are carried in signaling messages exchanged between signaling points to identify the source and destination of each message. Each signaling point uses a routing table to select the appropriate signaling path for each message. There are three kinds of signaling points in the SS7 network.

Service Switching Point (SSP)

SSPs are switches, for example, Class 5 (local) and Class 4 (tandem) with SS7 interfaces. SSPs convert global title digits (dialed number) from a subscriber line to SS7 signaling messages. SSPs setup, manage and release voice circuits required to make a call.

Signal Transfer Point (STP):

An STP is a router and/or a gateway in the SS7 network. Messages are not originated by an STP. STPs switch SS7 messages between signaling points. Gateway STPs serve as the interface into another network and they can provide protocol conversion. STPs also provide traffic and usage measurements.

Figure 6.2 SS7 Signaling points

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Service Control Point (SCP)

An SCP provides application access. It is an interface to applications such as databases. An SCP communicates with applications using primitives. A primitive is an interface that provides access from one level of a protocol to another level.

Compared to in-band signaling, out-of-band signaling provides:

• Faster call setup times (compared to in-band signaling using multi-frequency (MF) signaling tones)

• More efficient use of voice circuits. • Support for Intelligent Network (IN) services which require signaling to network elements

without voice trunks (e.g., database systems) • Improved control over fraudulent network usage • Lowering network operating costs by reducing SS7 links.

Switching

When there are many devices, it is necessary to develop suitable mechanism for communication between any

two devices. The mesh topology is a one solution to ensure the point to point communication, but it is

impracticable to implement a meshed network with large number of nodes. A better alternative is to use

switching techniques leading to switched communication network. In the switched network methodology, the

network consists of a set of interconnected nodes, among which information is transmitted from source to

destination via different routes, which is controlled by the switching mechanism.

The switching performed by different nodes can be categorized into the following three types: • Circuit Switching • Packet Switching • Message Switching

Circuit switching

Communication via circuit switching implies that there is a dedicated communication path between the two stations. The path is a connected through a sequence of links between network nodes. On each physical link, a logical channel is dedicated to the connection. Circuit switching is commonly used technique in telephony, where the caller sends a special message with the address of the callee (by dialing a number) to state its destination. It involved the following three distinct steps, Circuit Establishment: To establish an end-to-end connect ion before any transfer of data. Some segments of

the circuit may be a dedicated link, while some other segments may be shared. Data transfer:

• The data may be analog or digital, depending on the nature of the network. • The connection is generally full-duplex. • Transfer data is from the source to the destination.

Circuit disconnect: • Terminate connection at the end of data transfer. • Signals must be propagated to de • Allocate the dedicated resources

Thus the actual physical electrical path or circuit between the source and destination host must be established before the message is transmitted. This connection, once established, remains exclusive and continuous for the complete duration of information exchange and the circuit becomes disconnected only when the source wants to do so.

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Message Switching

With message switching there is no need to establish a dedicated path between two stations. When a station sends a message, the destination address is attached to the message. The message is then transmitted through the network, from node to node. Each node receives the entire message, stores it in its on disk, and then transmits the message to the next node. This type of network is called a store-and-forward network. A message-switching node is typically a general-purpose computer. The device needs sufficient secondary-storage capacity to store the incoming messages, which could be long. A time delay is there in this switching mechanism due to store- and-forward time, plus the time required to find the next node in the transmission path.

Packet Switching

Packet switching can be seen as a solution that tries to combine the advantages of message and circuit switching and to minimize the disadvantages of both. There are two methods of packet switching, datagram and virtual circuit. In both packet switching methods, a message is broken into small parts, called packets. Each packet is tagged with appropriate source and destination addresses.

Datagram packet switching

Different from circuit switching, datagram packet switching does not require to establish circuits prior

to transmission of data and terminate circuits after the transmission of data. The switches, called routers, have

to make a lookup in the forwarding table, called routing table, for each incoming packet. A routing table contains

a mapping between the possible final destinations of packets and the outgoing link on their path to the

destination. Routing tables can be very large and the full forwarding process relatively slow compared to circuit

switching. Each packet must carry the source address and the destination address to make a forwarding

decision. The routers do not need to modify the destination addresses of packets when forwarding packets.

Since each packet is processed individually by a router, all packets sent by a host to another host are not guaranteed to use the same physical links. If the routing algorithm decides to change the routing tables of the network between the instants two packets are sent, then these packets will take different paths and can even arrive out of order. If there is any network topology change such as a link failure, the routing protocol will automatically recompute the routing tables to identify the new route to flow packets and avoid the failed link. As opposed to circuit switching, no additional traffic engineering algorithm is required to reroute traffic.

Virtual circuit packet switching

Virtual circuit packet switching (VC-switching) is a packet switching technique which merges datagram packet switching and circuit switching to extract both of their advantages. VC-switching is different from datagram packet switching because the packets flow on logical circuits for which no physical resources are allocated. Each packet carries a circuit identifier which is unique to a link and updated by each switch on the path of the packet from its source to its destination. A virtual circuit is defined by the sequence of the mappings between a link taken by packets and the circuit identifier packets carry on this link. This sequence is set up at connection establishment time and identifiers are reclaimed during the circuit termination.

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GENERAL STRUCTURE OF A SWITCH

Functions of each unit of a switch

Concentrator

Since the number of subscriber lines is larger than the number of speech connections the concentrator concentrates the traffic. The number of PCM lines is connected to the switch from the concentrator according to the estimated amount of traffic in the peak hour. So it acts as an interfacing of subscribers. The subscriber lines are analogue. So they have to convert in to digital form. Therefore it acts as an analogue to digital converter as well as a digital to analog converter. And also the concentrator is used to power supply and to give the ringing current.

Tone generator

The tone generator generates the tones. They are, ringing tone, dial tone and engage tone. And send them in to the subscribers receivers.

Recorder

This is used to play recorded messages when the subscriber dialed an unused number or an incorrect number such occasions.

TX Billing

When the off-hook signal receives the switch TX &Billing start to billing. It consists of billing rates, call charges, call duration and calling routes ect.

Figure 6.3 General structure of a switch

47

Digit analyzer

This is the unit which identifies the signals by the subscriber and makes the path according to that.

OMC

This is Operation and Maintenance Center. OMC acts as an interface between the operator and the switch. Most of time this is a computer terminal.

Data base

Database is the place which keeps subscribers data such as the subscribers’ name, address, telephone number ect.

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Transmission

Telecommunications transmission has changed radically in the last 5 years, with the booming popularity of

mobile cellular systems, microwave radios, fiber optics and the increasing transmission of data. “Transmission”

regarding to the telecommunication networks means transportation of large quantity of voice and data over a

medium, from one place to another. There are different types of transmission mediums and also various types

of transmission technologies that are being used in telecommunication industry.

Transmission mediums

Transmission medium is the major infrastructure that important to convey the information from one place to

another. There are different types of transmission mediums and the most suitable mediums should be selected

according to the available technology and the devices. It would be convenient to construct a network of only

one medium. But that is impractical in large telecommunication networks. In general, networks use combinations

of media types. There are two major categories of mediums, conductors and dielectrics. Under conductors

twisted pair and the coaxial cable are the main stuffs. Optical fiber and space (wireless communication) are the

dielectric mediums.

Twisted pair cables

Twisted-pair cable is a type of cabling that is used for telephone communications and most modern Ethernet

networks. A pair of wires forms a circuit that can transmit data. The pairs are twisted to provide protection

against crosstalk, the noise generated by adjacent pairs. When electrical current flows through a wire, it creates

a small, circular magnetic field around the wire. When two wires in an electrical circuit are placed close together,

their magnetic fields are the exact opposite of each other. Thus, the two magnetic fields cancel each other out.

They also cancel out any outside magnetic fields. Twisting the wires can enhance this cancellation effect. Using

cancellation together with twisting the wires, cable designers can effectively provide self-shielding for wire pairs

within the network media. Two basic types of twisted-pair cable exist: unshielded twisted pair (UTP) and

shielded twisted pair (STP).

Coaxial cables

Coaxial cable consists of a hollow outer cylindrical conductor that surrounds a single inner wire made of two

conducting elements. One of these elements, located in the center of the cable, is a copper conductor.

Surrounding the copper conductor is a layer of flexible insulation. Over this insulating material is a woven copper

braid or metallic foil that acts both as the second wire in the circuit and as a shield for the inner conductor. This

second layer, or shield, can help reduce the amount of outside interference. Covering this shield is the cable

jacket. Coaxial cable supports 10 to 100 Mbps and is relatively inexpensive, although it is more costly than UTP

on a per-unit length. However, coaxial cable can be cheaper for a physical bus topology because less cable will

be needed. Coaxial cable can be cabled over longer distances than twisted-pair cable. For example, Ethernet

can run approximately 100 meters (328 feet) using twisted-pair cabling. Using coaxial cable increases this

distance to 500m.

Wireless communication

Wireless communication uses radio frequencies (RF) or infrared (IR) waves to transmit data between devices

on a LAN. Wireless signals are electromagnetic waves that can travel through the vacuum of outer space and

through a medium such as air. Therefore, no physical medium is necessary for wireless signals, making them

49

a very versatile way to build a network. Wireless signals use portions of the RF spectrum to transmit voice,

video, and data. Wireless frequencies range from 3 kilohertz (kHz) to 300 gigahertz (GHz). The data-

transmission rates range from 9 kilobits per second (kbps) to as high as 54 Mbps.

Wireless communication increases the mobility of the network and much more cost effective than using large

amount of cables. Wireless transmission provides easy and fast setup and it is easy to expand the network

according to the requirements.

Fiber optics

Fiber optic cable has the ability to transmit signals over much longer distances than coaxial and twisted pair. It

also has the capability to carry information at vastly greater speeds. This capacity broadens communication

possibilities to include services such as video conferencing and interactive services. Fiber optic cabling consists

of a center glass core surrounded by several layers of protective materials. It transmits light rather than

electronic signals eliminating the problem of electrical interference. This makes it ideal for certain environments

that contain a large amount of electrical interference.

Transmission technologies

Multiplexing

Multiplexing is sending multiple signals or streams of information on a carrier at the same time in the form of a

single, complex signal and then recovering the separate signals at the receiving end. When more than one

senders tries to send over single medium, a device called Multiplexer divides the physical channel and allocates

one to each. On the other end of communication, a De-multiplexer receives data from a single medium and

identifies each and send to different receivers. There are different multiplexing technologies which can be either

analog or digital.

Frequency division multiplexing

Time division multiplexing

Code division multiplexing

Wave length division multiplexing

Frequency division multiplexing (FDM)

FDM is an analog technology. FDM divides the spectrum or carrier bandwidth in logical channels and allocates

one user to each channel. Each user can use the channel frequency independently and has the access of it. All

channels are divided such a way that they do not overlap with each other. Channels are separated by guard

bands. Guard band is a frequency which is not used by either channel.

Time division multiplexing (TDM)

TDM is applied primarily on digital signals but can be applied on analog signals as well. In TDM the shared

channel is divided among its user by means of time slot. Each user can transmit data within the provided time

slot only. Digital signals are divided in frames, equivalent to time slots. TDM works in synchronized mode. Both

ends, i.e. Multiplexer and De-multiplexer are timely synchronized and both switch to next channel

simultaneously.

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Code division multiplexing (CDM)

Multiple data signals can be transmitted over a single frequency by using Code Division Multiplexing. FDM

divides the frequency in smaller channels but CDM allows its users to full bandwidth and transmit signals all the

time using a unique Code. CDM uses orthogonal codes to spread signals. Each station is assigned with a

unique code, called chip. Signals travels with these codes independently travelling inside the whole bandwidth.

The receiver should know the chip code signal to receive the signals.

Wavelength division multiplexing (WDM)

Light has different wavelength (colors). In fiber optic mode, multiple optical carrier signals are multiplexed into

on optical fiber by using different wavelengths. This is an analog multiplexing technique and is done conceptually

in the same manner as FDM but uses light as signals.

Pulse code modulation (PCM)

The digital multiplexing is used widely in industry for the transmission operations such as Synchronous Digital Hierarchy (SDH). Regardless of whether a multiplexer chain is part of a PDH or SDH system, the first stage of multiplexing requires the conversion of a voice or modem signal into a digital pulse stream and is the same for PDH or SDH. This process is called pulse code modulation or PCM. Pulse code modulation is simply an analog-to-digital conversion (A/D) process. This process consists of three major steps.

Sampling - Sampling is the process of measuring amplitude values at equal intervals of time (periodically). The sampling rate for periodic sampling is the number of samples per unit time.

Quantization - Quantizing is a process by which an analog sample is classified into one of a number of adjacent quantizing intervals. A sample whose amplitude falls anywhere within a particular interval is represented by a single value called the quantized value.

Encoding – Encoding is the conversion of an analog sample, within a certain range of values, into an agreed combination of digits. In PCM it is the generation of code words allocated to quantized intervals. These represent the quantized samples.

Transmission networks

The Plesiochronous Digital Hierarchy (PDH)

The Plesiochronous Digital Hierarchy or PDH is the technology in telecommunication networks for the transport

of large data quantities through digital transport means like optical fibers and microwave radio systems. PDH

refers to a multiplexing system that is not fully synchronous. Plesiochronous, according to the ITU-T

recommendations, means nominally at the same bit rate but not synchronized to a common master clock.

Digital data and voice transmission is based on a 2.048Mbit/s bearer consisting of 30 time division multiplexed

(TDM) voice channels, each running at 64Kbps and the bearer is known as E1. Increasing traffic over the past

decade has demanded that more and more of these basic E1 bearers be multiplexed together to provide

increased capacity. During this time rates have increased through 8, 34, and 140Mbit/s. The highest capacity

commonly encountered today in SLT links is 140Mbit/s, but in world telecommunication it has been enhanced

to 565Mbit/s link with each carrying 7,680 base channels, and now even this is insufficient.

Pulse stuffing involves intentionally making the output bit rate of a channel higher than the input rate. The output

channel therefore contains all the input data plus a variable number of “stuffed bits’ that are not part of the

incoming subscriber information. This stuffed bits must be identified at the receiving end so that “de-stuffing”

can be done to recover the original bit stream

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The synchronous digital hierarchy (SDH)

In response to the demand for increased bandwidth, reliability, and high-quality service, SDH developed steadily

during the 1980s, eliminating many disadvantages in PDH. SDH has more advantages over PDH and some of

them have listed below,

SDH is based on the principal of direct synchronous multiplexing

Can be used in the three traditional telecommunications areas, long-haul networks, local networks and loop carriers.

Essentially, separate, slower signals can be multiplexed directly onto higher speed SDH signals without intermediate stages of multiplexing

SDH is more flexible than PDH and provides advanced network management and maintenance features

Supports optical interfaces

World standard digital format

Cost effective and easy traffic cross connection capacity and “ADD & DROP” facility

2 Mbps

34 Mbps

8 Mbps

140 Mbps

Figure 7.1 Three levels of multiplexing

Figure 7.2 SDH Bit rates

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SDH transmission networks usually use four types of bit rates or the multiplexing levels for the transmission

process. STM 1 (Synchronous Transfer Module) forms the basis of the SDH frame structure. The following

figure shows that bit rates.

The network elements of the SDH network

The synchronous network has the ability of transmit STM frames but it should be able to transmit plesiochronous

signals and be able to handle future technologies. So that the SDH network consists of several special network

elements.

Regenerators Regenerators, as the name implies, regenerate the clock and amplitude relationships for incoming data

signals that have been attenuated and distorted by dispersion.

Terminal multiplexers Terminal multiplexers are used to combine plesiochronous and synchronous input signals into higher-

bit-rate STM-N signals.

Add / Drop multiplexers Plesiochronous and lower-bit-rate synchronous signals can be extracted from or inserted into high-

speed SDH bit streams using add/drop multiplexers (ADMs). This feature enables ring structure setup,

which in the event of a fault, can automatically back up path switching using elements in the ring.

Digital cross – connect These devices can cross-connect at the STM level down to individual E1 streams. So an E1 stream on

one STM trunk could be cross-connected to another STM trunk.

Network protection and redundancy

Automatic protection switching (APS) is the method used to ensure the network protection. There are two types

of protection architectures are in used.

1. Linear protection The simplest form of back – up is called linear network which each working link is protected

by one protection link. If any defect occurs the both ends of the circuit, switched to the

protection line. In most cases several working lines are protected by a single back – up line.

Economically it is not suitable to install and maintain large number of back – up lines.

2. Ring protection The most popular network configuration is the Ring Architecture. Add/Drop multiplexers

interconnected by 2 fiber rings. The main advantage of this architecture is its survivability. If

Figure 7.3 SDH network elements

53

a fiber is cut or an Add/Drop mux dies the multiplexers have the intelligence to heal the

network. The ring protection can be either unidirectional ring or a bidirectional ring.

Fiber optic transmission

Optical fibers can be used to transmit light and thus information over long distances. Fiber-based systems have

largely replaced radio transmitter systems for long-haul optical data transmission. They are widely used for

telephony, but also for Internet traffic, long high-speed local area networks (LANs), cable TV (CATV), and

increasingly also for shorter distances within buildings.

FIBER OPTIC CABLE ADVANTAGES OVER COPPER

SPEED: Fiber optic networks operate at high speeds - up into the gigabits

BANDWIDTH: large carrying capacity

DISTANCE: Signals can be transmitted further without needing to be "refreshed" or strengthened.

RESISTANCE: Greater resistance to electromagnetic noise such as radios, motors or other nearby cables.

MAINTENANCE: Fiber optic cables costs much less to maintain.

Types of fiber optics

Single Mode – This cable is a single stand (most applications use 2 fibers) of glass fiber with a diameter of 8.3

to 10 microns that has one mode of transmission. Single Mode Fiber with a relatively narrow diameter, through

which only one mode will propagate typically 1310 or 1550nm. Carries higher bandwidth than multimode fiber,

but requires a light source with a narrow spectral width.

Multimode – This type of fiber gives you high bandwidth at high speeds over medium distances. Light waves

are dispersed into numerous paths, or modes, as they travel through the cable's core typically 850 or 1300nm.

Typical multimode fiber core diameters are 50, 62.5, and 100 micrometers. However, in long cable runs (greater

than 3000 feet [914.4 meters]), multiple paths of light can cause signal distortion at the receiving end, resulting

Figure 7.4 Ring protection of a network

54

in an unclear and incomplete data transmission so designers now call for single mode fiber in new applications

using Gigabit and beyond.

Fiber Optic Cable Splicing

Two optical fiber splicing methods are available for permanent joining of two optical fibers. Both methods provide

much lower insertion loss compared to fiber connectors.

Fiber optic cable fusion splicing –Insertion loss < 0.1dB

Fiber mechanical splicing – Insertion loss < 0.5dB

Fiber optic cable splicing procedure (How to splice fiber optic cable)

1. Strip fiber cable jacket. Strip back about 3 meters of fiber cable jacket to expose the fiber loose tubes or tight buffered fibers. Use cable rip cord to cut through the fiber jacket. Then carefully peel back the jacket and expose the insides. Cut off the excess jacket. Clean off all cable gel with cable gel remover. Separate the fiber loose tubes and buffers by carefully cutting away any yarn or sheath. Leave enough of the strength member to properly secure the cable in the splice enclose.

2. Strip fiber tubes. For a loose tube fiber cable, strip away about 2 meters of fiber tube using a buffer tube stripper and expose the individual fibers.

3. Clean cable gel. Carefully clean all fibers in the loose tube of any filling gel with cable gel remover. 4. Secure cable tubes. Secure the end of the loose tube to the splice tray and lay out cleaned and separated

fibers on the table. Strip and clean the other cable tube’s fiber that is to be spliced, and secure to the splice tray.

5. Strip first splicing fiber. Hold the first splicing fiber and remove the 250um fiber coating to expose 5cm of 125um bare fiber cladding with fiber coating stripper tool. For tight buffered fibers, remove 5cm of 900um tight buffer first with a buffer stripping tool, and then remove the 5cm of 250um coating.

6. Place the fusion splice protection sleeve. Put a fusion splice protection sleeve onto the fiber being spliced. 7. Clean the bare fiber. Carefully clean the stripped bare fiber with lint-free wipes soaked in isopropyl alcohol.

After cleaning, prevent the fiber from touching anything. 8. Fiber cleaving. With a high precision fiber cleaver, cleave the fiber to a specified length according to your

fusion splicer’s manual. 9. Prepare second fiber being spliced. Strip, clean and cleave the other fiber to be spliced. 10. Fusion splicing. Place both fibers in the fusion splicer and do the fusion splice according to its manual. 11. Heat shrink the fusion splice protection sleeve. Slide the fusion splice protection sleeve on the joint and put

it into the heat shrink oven, and press the heat button. 12. Place splice into splice tray. Carefully place the finished splice into the splice tray and loop excess fiber

around its guides. Ensure that the fiber’s minimum bending radius is not compromised. 13. Perform OTDR test. Perform a OTDR test of the splice and redo the splice if necessary. 14. Close the splice tray. After all fibers have been spliced, carefully close the splice tray and place it into the

splice enclosure. 15. Bidirectional OTDR test (or power meter test). Test the splices with an OTDR or power meter from both

directions. 16. Mount the splice enclosure. 17. Close and mount the splice enclosure if all splices meet the specifications.

55

This is a figure of OTDR (Optical Time Domain

Reflectometer) which is useful for testing the integrity of

fiber optic cables. It can verify splice loss, measure length

and find faults.

Cable PCM links are used traditionally as trunk links between exchanges situated close to each other over a

small area. This is because the maximum distance that can be spanned using Cable PCM without the use of

repeaters is about 1.8 km. These repeaters are used for reshaping, amplifying and removing noise before

passing on the signal. Also the data rate cannot be increased so much, because due to the skin effect the

attenuation becomes high with the increased with the frequency. When Cable PCM is not efficient enough both

in its bandwidth and attenuation, optical fiber technology provides a solution. So SLT also moved towards the

fiber optic transmission, as result SLT established the first optical fiber ring in Sri Lanka.

This ring uses SDH technology, and is made up of SDH network elements including terminal multiplexers,

add/drop multiplexers and line terminal equipment. In the ring, two fibers are used to make the full duplex link

Figure 7.5 Fiber splicing equipment

Figure 7.6 OTDR (Optical Time Domain Reflectometer)

Figure 7.5 Cross section of a multi core fiber cable

56

and another two are used for protection and used cables consist of 20 fibers and remaining fibers are for future

expansions.

A typical fiber optic link is shown in figure below. The multiplexing equipment gives its output to an Optical Liner

Termination (OLT) unit which performs the conversion electric signals into optical signals. The optical signals

are amplified by a booster amplifier in order to increase the power.

Radio transmission

Usually a wired or fiber optic link is used for the transmission networks but, there are some conditions that the

implementing of wired or fiber cable cannot be done practically and more costly. In such conditions the radio

link is the most economical technology that used in SLT as most telecommunication industries do. The radio

links has the ability to transmit data and voice but at the moment SLT uses radio links to provide data links.

The radio transmission has two major applications. They are,

Access systems – which allow subscribers to access the network and obtain the services such as GSM or CDMA technologies. However, SLT does not use the radio links to provide voice services as they did before. But the radio links are still maintained in remote areas where it is difficult to establish the wired networks. Access networks used by SLT for voice services,

Multi access radio - 1982 Wireless local loop (WLL) - 1996 Radio local loop (RLL) - 1999

Point to Point communication – this is the other application of the radio transmission which used in industry to send or receive bulk traffic through a radio link from one point to another. SLT uses radio links to link two exchanges together which unable to connect via a copper wire or fiber. To provide data connections or back up connections for data networks.

Radio links are given as a supporting service for broadcastings to connect the remote area which the

video capturing is going on and the broadcasting station.

In order to establish a radio link, it is necessary to has three basic units at a one end. They are, radio terminal,

feeder cable and antenna.

Radio terminal

Radio terminal is the device which processing signals, modulating and demodulating signals, interfacing and

controlling other related processes of a radio link. The terminal is modular in design, which helps reduce mean

time to repair. The five main modules housed inside the chassis are the transceiver, modem, motherboard,

power supply and duplexer. Interface cards are fitted into the interface slots on the motherboard. Modules are

Figure 7.6 Typical fiber link

57

interconnected via several buses on the motherboard. Sometimes the radio module can be designed as two

separate units as,

Outdoor unit (ODU) – consists of transceiver

Indoor unit (IDU) – consists of other modules

Feeder cable

Run feeder cable from the antenna to the terminal mounting location. Feeder cable is the medium that sends

radio signals to the antenna for the transmission and leads the received signals to the radio terminal.

Antenna

Antennas play a central role in microwave communications. The antenna is used to convert the time varying

electric current into an electromagnetic wave which can be propagate through air. There are several shapes of

antenna available for transmitting microwaves. Microwave telecommunication systems almost always use the

parabolic type, and sometimes the horn type. These antennas are highly directional. The microwave energy is

focused into a very narrow beam by the transmitting antenna and aimed at the receiving antenna, which

concentrates the received power by a mechanism analogous to the telescope. The microwave energy is

transmitted by a parabolic antenna, by placing the microwave guide opening at the focus of the parabola.

Figure 7.7 Main modules of a radio terminal

58

Establishing a radio link

Establishment of a radio link is not an easy task but to be processed number of steps as follows,

1. The first thing is the identifying of basic requirements and their availability regarding to the proposed radio link. The basic requirements are,

Line of sight antenna establishment

Determining the hop distance considering the threshold signal value.

Using the same modulation at both ends. 2. Preparing of the “Radio Path Profile”

During this process, the project coordinators identifies several paths and suitable positions to

establish main towers and repeater stations. It is economical to choose the path with less

number of repeater stations.

3. As the third step the network designers visit the selected places to check the ability of establishing a tower or a repeater station at the selected position. Then only they select the most suitable Radio path profile for the link.

4. The forth step is establishing the tower and antennas and locate the radio terminals and connect them to the antennas via feeder cables or wave guides.

5. Then the antennas at both ends should be aligned in order to maximize the signal strength. Usually the antennas have the side lobes in addition to the main lobes. So that the antennas should be aligned to set the main lobes of both antennas in line with the other.

6. Finally the link should be tested and ensures the availability of the link.

Figure 7.8 Basic microwave link incorporating a repeater

59

Figure 7.10 Example of a clear line-of-sight path Figure 7.11 Example of a mid-path reflection path

The figure below shows the basic parts of a radio wave transmitter and the receiver. There are two basic types

of transmitters and receiver as analog and digital. Nowadays digital systems are used in most cases which are

compatible with new technologies and enhanced services.

Important factors which should be set up when configuring a terminal

The number of E1 s which should allocated for the link

Modulation technique that is going to use

The frequency of transmission and receiving

Transmission power

Terminal IP address configurations

Modem performance settings

Clock settings

Duplexer settings

External alarm settings

SNMP settings

Antenna Siting

When siting antennas, consider the following points:

A site with a clear line of sight to the remote terminal is needed. It is necessary to pay particular

attention to trees, buildings, and other obstructions close to the antenna site.

Any large flat areas that reflect RF energy along the link path, for instance, water, could cause

multipath fading. If the link path crosses a feature that is likely to cause RF reflections, shield the

antenna from the reflected signals by positioning it on the far side of the roof of the equipment shelter

or other structure.

The antenna site should be as far as possible from other potential sources of RF interference such as

electrical equipment, power lines and roads.

Figure 7.9 Simplified microwave link with schematic diagram

60

The antenna site should be as close as possible to the equipment shelter.

The performance of the radio link should be tested continuously to ensure the availability of the link. The modern

radio systems provides information about the link performance and keep records of the history of performance.

There are some major facts which should be evaluated when test the link condition.

Power and A/C section

Power operations and maintenance

This is a one sub section of the power and A/C section which is responsible for maintaining the power system

of the SLT head office and other exchanges. The commercial power is the main power source and diesel

generators are used as the backup source. In addition to that rectifiers are used to convert AC into DC where

the telecommunication equipment are placed and the battery backups are maintained to use in case of

commercial power failures. The uninterrupted power supply (UPS) systems have been installed in the places

where the power sensitive telecom equipment are placed to avoid disturbances of sudden power failures.

Diesel engine generator (DEG)

DEG is a combination of a diesel engine and an electric generator. The DEG consists of different sub systems

such as,

Fuel system Lubrication system

Table 7.1 Important facts regarding to radio system performance

61

Cooling system

Control and electric system

Exhaust system

Fuel system

This system controls and ensures the fuel flowing to the engine cylinders to run the diesel engine. The DEGs

which were observed at SLT head office have the “Common Rail” fuel system. It is unlike the traditional fuel

system but, in a common rail fuel system injection pressure is created external to the unit injectors in a high-

pressure fuel pump which is driven off the engine. The pump pressurizes a high pressure fuel manifold that runs

along both sides of the engine feeding high pressure fuel to the injectors. The electronic fuel injectors at each

cylinder control the delivery and timing of the fuel injections. Similar to some other systems, the common rail

fuel system has capability of multiple injections for a given combustion event.

The main components of a common rail system include the high-pressure pump, the high pressure lines and

rail system, and the injectors. The low-pressure fuel system utilizes similar components to the unit injector fuel

system. Figure for a schematic of the common rail fuel system has shown below.

The common rail fuel system does not continually circulate fuel through the entire system like the unit injector

fuel system. Instead, small amounts of fuel are bypassed during the injection event. Due to the very high

pressure in the fuel manifold. More heat is put into the fuel than on previous systems. Because of the additional

heat added to the fuel using the boosters, it is critical that the fuel inlet temperature is maintained within

guidelines provided for the engine model. In order to maintain recommended temperature at fuel inlet it uses a

fuel cooler. Otherwise, the overheated fuel will have very low viscosity and film strength which makes the fuel

system components, especially the injectors, more susceptible to damage from fuel contaminants and wear,

hence the importance of proper filtration practices on common rail engines.

Figure 8.1 Common rail fuel system

62

Cooling system

Approximately 25 to 30 percent of the total heat input to the engine supplied by the fuel is absorbed by the

engine cooling system. If this heat is not removed, engine internal temperatures would soon reach a point of

component damage and engine failure. All commercial diesel engines use some form of cooling system to

absorb this heat and transfer it to a heat absorbing medium outside of the engine.

As many modern engines this DEGs are equipped with turbocharging systems to provide enough air to allow

the burning of the fuel required to produce the required power. The turbocharging system adds heat to the

combustion air. In order to ensure that sufficient pounds of air are provided for the combustion of the fuel, it is

necessary to cool the combustion air before it goes into the engine cylinders (to maintain the air density). This

is done by means of a radiator-like heat exchanger called the air intercooler, or after cooler, and mounted in the

piping between the turbocharger compressor outlet and the engine air manifold. This radiator removes excess

heat from the combustion air.

Most diesel engines use a closed loop jacket type cooling system. Coolant flows through the engine absorbing

heat from the cylinder liners, cylinder heads, and other engine components. Water is the most common coolant

used in diesel engines. However, water alone presents the possibility of corrosion, mineral deposits, and

freezing. The water used for engine coolant should be clean and free of deposits or scale forming substances.

De-mineralized water is most frequently used. The water should be slightly alkaline, specifically meaning a pH

of 8 to 9.5.

Major parts of the cooling system are,

Thermostats

Radiator

Water pump

Oil cooler

Control system

The control system is a very important module of modern DEGs which ensures the proper operation and the

safety of equipment. The control system is used to, Check whether the DEG is running accurately and

investigates its condition and to stop the operation of DEG before shutdown it permanently.

The DEG that is observed at SLT had a control system known as “EMCP 3.3”. EMCP means “Electronic Modular

Control Panel” because this system consists of number of sensors and other electronic devices which allows

the system to measure various engine parameters. Those parameters can be categorized into two as follow,

Engine parameters

Oil pressure

Coolant temperature

Engine speed

Battery voltage

Generator parameters

Average line to line AC voltage

Average current

AC frequency

Power factor

63

The connections between the generator and the EMCP 3.3 depend on the winding configuration as shown in

the connection diagrams below.

The EMCP 3.3 display can be used for monitoring the generator status, viewing and resetting events, and

configuring set points.

Exhaust system

The exhaust system collects exhaust gases from engine cylinders and dischargers then put out as quickly and

silently as possible. Primary system design considerations include,

Minimizing resistance to gas flow (back pressure) and keeping it within the limits specified for the particular engine model and rating to provide maximum efficiency.

Reducing exhaust noise emission to meet local regulations and application requirements.

Providing adequate clearance between exhaust system components and engine components, machine structures, engine bays, enclosures and building structures to reduce the impact of high exhaust temperatures on such items.

Ensuring the system does not overstress engine components such as turbochargers and manifolds with excess weight. Overstressing can shorten the life of engine components.

Ensuring the exhaust system components are able to reject heat energy as intended by the original design.

The main components of an exhaust system include,

The exhaust manifold

Turbocharger

Waste gate

Piping and the silencer

Engine exhaust manifolds collect exhaust gases from each cylinder and channel them into an exhaust outlet.

The manifold is designed to give minimum backpressure and turbulence. Turbochargers are employed to

achieve higher specific engine power output by converting some of the energy in the exhaust gas stream into

energy in the inlet system in the form of raised inlet pressure (boost). This raised inlet pressure forces more air

into the engine cylinders, allowing more fuel to be burned and thus resulting in higher power output.

Turbochargers equipped with a waste gate can efficiently operate in a much broader range of altitudes and

ambient conditions. The waste gate opens at a predetermined pressure and vents some of the exhaust flow

Figure 8.2 THREE PHASE FOUR WIRE (SERIES OR PARALLEL) WYE (star)

64

away from the turbocharger. The reduced exhaust flow slows the turbocharger to avoid over speed and

excessive boost pressure. The purpose of the silencer is to reduce the noise of the exhaust before it is released

to the atmosphere. The function of the exhaust piping is to convey the exhaust gases from the engine exhaust

outlet to the silencer and other exhaust system components, terminating at the system outlet. Piping is a key

feature in overall exhaust system layout.

Automatic transfer switch (ATS)

The ATS used for switching power between the primary (utility) and secondary (backup or supplemental) power

sources. The ATS can be one of the system that are listed below and the suitable system should be selected

according to the available power sources.

Utility-to-generator

Utility-to-utility

Generator-to-generator

Three-source system (two utilities and one generator) In Srilanka, usually use the utility to generator system, with a standby power system and a single utility feed.

The transfer switch senses when utility power has been lost, sends a start signal to the standby generator and

transfers the load.

The ATS used in SLT consists of three units for three generators and each unit has three modules. They are,

1. Utility sensing unit This unit is a combination of ATS controlling system and the generator synchronous breaker.

This unit always investigates the availability of the utility supply and switches to the backup

source in case of failure of main power supply. The display allows us to see the conditions of

the power system.

2. Generator breaker/utility breaker This breaker can be used to break each supply as the requirement and only one breaker is

at “ON” position at a time.

3. Bus bar coupler The bus bar connects all the generator supply together to feed to the load and this unit

consists of a feeder breaker which allows to isolate the load from the supply.

When the main supply fails the control system of the ATS sense the failure and gives the signal to start the

generators. The ATS does not feed generator power until the all generators become synchronous with each

Figure 8.3 Power feeding system

65

other. After the synchronizing of all generators the ATS automatically switches to the generator power and

remains at this position till the utility power available.

Uninterrupted power supply (UPS)

The functions of the telecommunication equipment should proceed continuously to ensure the services and

these functions are carried out by sophisticated and sensitive devices that may be affected by the disturbance

coming from the mains power supply. There are various types of electrical events that constantly endanger

electronic equipment, as there are various effects on the availability of the loads. As a solution for that dangers

the UPSs are established within the power system of the organization. There are various types of static UPS

systems on the market, such as: Off-Line, Line-Interactive, On-Line, Double Conversion, Digital On-Line, In-

Line, etc.

Off – line UPS

When the mains supply is on, the output

is identical to the input. The UPS attends

only when there is no input voltage and

powers the load using the inverter,

which in turn is powered by the

batteries.

Line interactive UPS

When the mains supply is on, the input

and output are separated by a filtering

and stabilization circuit (AVR:

Automatic Voltage Regulator), but

some of the disturbances and

waveform variations that may be at

the input may be found at the output.

As in Off-line systems, when there is a

power failure, the output is connected

to the inverter, which in turn is

powered by the batteries.

Figure 8.4 Diagram of an off line UPS

Figure 8.5 Diagram of a line interactive UPS

66

On – line double conversion

The input is first rectified and then re-

converted into alternating current with

an inverter. This way the output voltage

waveform is totally independent from

the input. All potential mains

disturbances are eliminated and there

is no transient time switching from the

mains to the battery, as the output is

always powered by the inverter. In the

event of overloads or other eventual

problems, this type of UPS has an

automatic Bypass that ensures the load

is powered by switching it directly at the

input.

Possible applications of the various types of UPS systems

Off-Line

PC Home

Internet work stations

Telephone switchboards

Fax machines

Small groups of emergency lights

Industrial and domestic automation

Line-Interactive

Corporate computer networks

Security systems

Emergency systems

Lighting systems

Domestic and industrial automation

On-Line Double Conversion

Corporate IT network.

Telecommunications.

Electro medical sector.

Industrial automation.

Emergency systems.

Protection of dedicated lines.

Critical industrial/civil applications.

Upstream of power-supply units.

Any other possible application

Rectifiers

Simply the function of the rectifier is to convert the alternative current into direct current because almost all the

telecommunication modules are operated by DC supply. The exchange equipment, transmission equipment,

network elements, testing equipment and operation terminals consume DC power. The telecommunication

equipment are fed by -48V DC supply, so that the positive terminal is grounded.

Figure 8.6 Diagram of an online double conversion UPS

67

Basically there are two types of rectifiers are used in SLT. They are thyrister based rectifiers and switch mode

rectifiers. Thyrister based rectifier is an old unit but the switch mode rectifiers are equipped with modern

electronics.

Tyrister based rectifiers Switch mode rectifiers

Advantages Long life time

Easy to maintain and repair

Takes a little space compared to thyrister rectifiers.

Less power consumption

Disadvantages High power consumption

Takes more space to establish

Hard to repair in case of fault

Need to provide controlled conditions

Table 8.1 Advantages and disadvantages of rectifier types

Battery backup (Storage batteries)

The storage batteries serve as an emergency standby power in the telecommunications power supply system.

When the AC power is off or rectifiers are faulty, the system automatically shifts to the battery backup supply.

The number of battery packs is configured according to the specific application needs. The capacity of a battery

bank is measured in amphere hours (Ah).

Basically there are two types of storage batteries, and known as open type and sealed type batteries. The 48V

battery backup is formed by connecting 24 batteries (each 2V) in series. Then the positive lead should be

grounded in order to obtain -48V DC supply. If it is required to increase the capacity of the battery bank then

several battery banks can be connected parallel so the voltage does not change.

.

Open type Sealed type

Advantages Can observe the acid level of the battery

Distilled water can refill when required

Can used in a rough environment

No need to refill the distilled water

No emission of acid and gasses

Can manage the space as required

Lower in cost

Figure 8.7 Simple block diagram of rectifier

68

Can manage the irregular charging and discharging

Greater lifetime

Disadvantages Takes more space

Need to refill

Emission of acid and gasses

Expensive

Requirement of special conditions

Less life time Table 8.2 Advantages and disadvantages of open and sealed type batteries

Power protection

Power protection is very important to ensure the life time and service availability at the dangerous situations

such as lightning and electric surges. Lightning can be likened to a disruptive electrical discharge due to the

dielectric breakdown of the air between the clouds or between the clouds and the ground. The effects of lightning

are commonly divided into direct and indirect effects.

Direct effects (strikes on structures)

At the point of the strike, lightning generates:

Direct thermal effects (melting, fire) caused by the electric arc

Thermal and electro dynamic effects induced by circulation of the lightning current

Blast effects (shock wave and blast air) produced by heat and the expansion of the air. Protection against the direct effects of lightning is based on catching the current and discharging it to earth

(lightning conductor, catcher rods, etc).

Indirect effects (network over voltages)

Over voltages due to lightning can reach the installation by three means of access:

By conduction following direct lightning strikes on lines (power, telecommunications, TV, etc.) entering or exiting buildings

By feedback from earth via the earthing system, the protective conductors and the exposed conductive parts of equipment

By induction in the installation's conductive elements (structure of the building, etc.) and internal lines (power, telecommunications, etc.)

Protection of structures against lightings

Protection systems (lightning conductors)

The purpose of these is to protect structures against direct lightning strikes. By catching the lightning and

running the discharge current to earth, they avoid damage connected with the lightning strike itself and

circulation of the associated current. Lightning conductors are divided into four categories.

1. Single rod lightning conductors 2. Lightning conductors with sparkover device 3. Lightning conductors with meshed cage

69

4. Lightning conductors with earthing wires

Earthing system

The meshed cage lightening protection is used in exchanges to avoid the danger and the earthing system of

the building is also very important for the protection. Remote switching sites (exchange) also known as slick

sites, where digital line concentrators and other telecommunications equipment is operating. The remote site is

typically grounded at either end of the cabinet and then will have a series of ground stakes around the cabinet

connected by copper wire.

When earthing of microwave towers, the 4-legged tower with each leg individually grounded. These grounds

are then connected with a copper cable. Next to the tower is the Cell site building, housing all the transmission

equipment. Inside the building there is a halo ground and a MGB (master ground bar), with the halo ground

connected to the MGB. The cell site building is grounded at all 4 corners connected to the MGB via a copper

cable and the 4 corners are also interconnected via copper wire. There is also a connection between the building

ground ring and the tower ground ring.

Proper grounding system is important

for the lightning protection and the

“Bonding” also useful to ensure the

protection of the exchange. “Bonding”

means, interconnecting of all Ground

Electrode Systems such as, Electrical

grounding system, lightning

grounding system,

telecommunications grounding

system and cable grounding system.

In addition to that connecting all

conductive objects together both

internal and external to the facility and

external to the facility.

Figure 8.8 Lightening conductors with meshed cage protection

Figure 8.9 Earthing of tower and the building

70

Surge protection

If lightning strikes on or near overhead electric power or telephone line, a large current will be injected into or

induced in the wires, and the current can do considerable damage both to the power and telecommunications

equipment and to anything else that is connected to the system. Surges can have many effects on equipment,

ranging from no detectable effect to complete destruction, electronic devices can have their operation upset

before hard failure occurs. Furthermore, data processing equipment can be affected by fast changes in voltage

with relatively small amplitude compared to the hardware-damaging over-voltages.

Surge protection devices (SPD) is the solution for the electric surges. The low voltage power line SPDs are

most often connected in shunt. In a TT wiring system the most practiced in the South Asian region, the SPDs

are recommended to be connected in one of the two arrangements as shown in figure below.

The role of surge protective devices (SPDs) is twofold. As a transient propagates in a line, the SPDs should

switch itself from high impedance mode to low impedance mode for a short duration allowing the transient to

pass into earth. After that it should be switched back to the high impedance mode. In the event of a ground

potential rise (eg. A nearby lightning to ground) the SPDs should be switched into low impedance (ideally short

circuit) mode equalizing the earth, neutral and line potentials.

Components of a Surge Protector

Metal Oxide Varistor (MOV) – A solid-state device that becomes conductive when the voltage across it exceeds a certain level. When the voltage exceeds the MOV’s threshold, current flows through the MOV.

Silicon Avalanche Diode (SAD) – A semiconductor device that normally acts as an open circuit, but changes to a short circuit when the trigger voltage exceeds a certain amount.

Gas Discharge Tubes (GDT) – A voltage switching device that has conductance properties that change very rapidly from open-circuit to quasi-short circuit when breakdown occurs and arc voltage occurs.

Fuse– A current limiting device, used in an electric circuit, containing a conductor that melts under heat produced by an excess current, thereby opening the circuit.

Figure7.10 Figure 8.10 Two types of SPD connection in a TT wiring system

71

Air condition implementation and maintenance section

This section is responsible for implementing the air conditioners and maintaining them in a good condition. Air

conditioning is the process of making a comfortable space for the staffs and controlled environment conditions

for the telecommunication equipment. Air conditioning includes both cooling and heating and the required

condition depends on the place and situation. It also provides fresh air and control the moisture content.

Basically, the function of an air conditioner is to remove heat from the indoor air and transfers it to outdoor. The

modern air conditioners have the ability to control following factors,

Temperature

Humidity

Fresh air

Sound proof operation

Removing bad smells and dust

There are four types of A/C machines that are being used at SLT. They are,

Wall mount A/C units

Ceiling mount A/C units

Ceiling cassette A/C units

Flow standing A/C units

Basic Refrigeration Cycle

The basic principle of the refrigeration cycle depends on the state change of substances (Liquids). Because, Liquids absorb heat when changed from liquid to gas and gases give off heat when changed from gas to liquid.

The refrigerant of the air conditioner must be used repeatedly. For this reason, all air conditioners use the same

cycle of “compression, condensation, expansion, and evaporation” in a closed circuit. The same refrigerant is

used to move the heat from one area to cool this area and to expel this heat in another area. The process of

the refrigeration cycle repeats through the air conditioner system which includes compressor, condenser,

expansion valve and evaporator. The refrigeration process that proceed in this units can be briefly described as

follows,

The refrigerant comes into the compressor as a low-pressure gas, it is compressed and then moves out of the compressor as a high-pressure gas.

The gas then flows to the condenser. Here the gas condenses to a liquid, and gives off its heat to the outside air.

The liquid then moves to the expansion valve under high pressure. This valve restricts the flow of the fluid, and lowers its pressure as it leaves the expansion valve.

The low-pressure liquid then moves to the evaporator, where heat from the inside air is absorbed and changes it from a liquid to a gas.

Figure 8.11 Refrigeration cycle

72

As a hot low-pressure gas, the refrigerant moves to the compressor where the entire cycle is repeated.

Most of the air conditioners have two units as indoor unit and the outdoor unit. The indoor unit includes

evaporator and expansion valve while outdoor unit consists of condenser and compressor. This kind of A/Cs

are known as “Split Type” which are mostly used in industries.

The tasks of the evaporator

Heat absorption

Air distribution

Air filtration

Boils all refrigerant into vapor The tasks of compressor

Removes sensible heat (de-superheat)

Remove latent heat (condense) The cooling system of the condenser can be either water cooling system or an air cooling system. The major

drawback of the air cooling system is requirement of large surface area in order to cools the refrigerant more

efficiently. However the power consumption of this system is lower than the water cooling units. Water cooling

systems need a water pump and consume more power but occupies less space.

Selection and sizing of air conditioners

When implementing A/Cs for a particular space, firstly it is necessary to select the suitable air conditioner size.

When sizing the A/C unit the main measurement is the BTU. BTU (British thermal unit) is the international

measure of heat. BTU is the amount of heat needed to raise one pound of water by one Fahrenheit. So BTU

measures the quantity of heat a conditioning unit can remove from room per hour.

1 BTU/h = 0.293W

12000 BTU = 1 TR (Ton of Refrigerant) Considerations for BTU calculation

The volume of the particular room or space

Surrounding of the room If the room is heavily shaded, the capacity of air conditioner decreases by 10%. If the surround is sunny, the capacity of air conditioner increases by 10%.

Number of heads (people) inside the room

Figure 8.12 The main parts and their setup of the air conditioner

73

If there are more than two heads, then add 600BTU per each

The requirement of the room or space If it is used as a kitchen, increases the capacity by 4000BTUs.

The condition of the room (walls, ceiling type, condition of the partitions, nature of the floor) High ceiling and unusual floor plans increases the BTU level by 10%

An air conditioner that has a smaller BTU rating than the room required, will run continuously but won’t cool the

room adequately. If the conditioner has bigger BTU rating than the room requires, then the unit will not control

the humidity properly.

Private Automatic Branch Exchange (PABX)

Private automatic branch exchange (PABX) is a technology used by call centers and other large organizations

that allows a single access number to provide several lines to outside callers while providing a range of external

lines to internal callers or staff.

PABX, the exchange is owned

and managed by the private

organization in which it is

installed and relies on computer

equipment to handle the

switching of calls. This is why the

system is considered both

private and automatic. PABX

performs all the switching

necessary for making internal

calls between extensions within

the organizations. It also allows

provides a connection between

extensions and external phone

lines.

A typical PABX system consists

of several units which form a

small scale telecommunication

system. So, the system usually

equipped with main system unit,

utility power supply, isolation

transformer, UPS/battery,

special protectors, MDF, DPs,

extension phones, operator

phones and trunk lines.

The main PABX system unit or the exchange is the most important part of the system. It provides not only the

intercom services but many other services. So that the PABX main unit includes various types of cards in order

to provide such services to the users. The unit has the expansion slots which supports to expand the capabilities

of the system. The major function cards of the main PABX unit has listed below,

CPU card

Line cards

Trunk cards

Operator consoles

DTMF cards

Trunk

lines

Multi pair cables

Figure 9.1 Physical overview of a PABX system

74

Each of these cards have their own functions such as call processing, signaling, switching, interfacing and tone

generation.

CPU card

Central Processing Unit card controls all the switching activities, routing of calls, call logging and many other

tasks related to call processing.

Line cards

Line cards or extension cards are modular units that could be plugged into the main unit in order to increase

the number of extensions given for the internal use. So all the extension phones are terminated at the RJ45 or

RJ11 interfaces of the extension cards at main system unit. Each phone need one pair to work and all the pairs

starts from the main system unit and terminate at the MDF. All the pairs coming from the extension phones also

terminate at the other side of the MDF. The service is given to the relevant customer equipment by connecting

ports at both sides using a jumper wire.

Trunk cards

Trunk cards allows the system to connect with the outside networks such as PSTN. The trunk ports of the trunk

cards are used to connect the system to outside. The trunk lines could be either analog or digital. When it is

digital the trunk cards are designed with digital interfacing like ISDN. Usually the high end (with more trunk lines)

PABXs use the digital trunks and low end systems use analog trunks.

Operator consoles

Operator consoles are the interfaces which allow to connect the operator phones with the PABX system. This

operator phones provides more facilities to the telephone operator to handle call traffic easily and confidently.

These telephone provides variety of service such as call transferring, call waiting, call forwarding, call blocking

or limiting, playing back ground sound and etc.

DTMF card

A DTMF (Dual Tone Multi Frequency) card has been installed for tone generation and signaling purposes.

DTMF is one of the signaling technique that is used to identify the digits which dialed by a customer. In addition

to that this card allows us to input an audio source as well as to obtain an audio output.

Safety measures

The trunk lines go through the MDF and the special protector/arrestor in order to ensure the protection of the PABX system from the outside effects. (Lightening, high voltages coming over the trunk lines). Then all trunks lines connect to the main system’s trunk interfaces.

An isolation transformer is connected before the UPS or battery to protect the system from the voltage fluctuation and the electric surges of the utility power supply.

The lightening arresters are installed at the MDF.

Steps of implementing a phone system

Firstly, it is necessary to identify the requirements regarding to the phone system such as, Customer equipment that are going to be used. Locations or the people that need the extensions and operator phones. Other facilities the customer expect.

Then it should be finalize the positions that are going to establish the phones, DPs, Main system unit and the power supply. In addition to that it is a must to discuss with the customer about the wiring of the system. The aesthetic appearance, conduits, cabling method are important to finalize.

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After finalizing the above facts then the measurements are taken to draw the wiring diagram of the system.

The wiring diagram is drawn and a BOQ (Bill Of Quantity) and an estimation are prepared regarding to the wiring diagram.

The wiring and the system installation are done by the SLT after obtaining the customer’s approval.

Finally the operator phones and the system are configured. The system is tested to identify the troubles and troubleshooting.

Phone systems

Although, it has been described about the PABX phone systems in above paragraphs, basically there are two

types of phone systems. They are known as “Key phone systems” and “Private Branch exchange (PBX)

systems”.

Key systems are usually found in small companies where fewer telephones and features are required. Key

system typically have one system unit, an operator phone that acts as the controller for limited number of lines

for limited number of extensions. The key phones consists of multiple keys and lights that indicates which lines

are in use. When placing a call to the outside, it can be done by just pressing a key to directly select the service

provider’s line.

PBXs are found in large scale organization that uses hundreds of lines and thousands of extensions. The main

benefits of a PBX are its many automated features, easy setup and flexibility. A PBX connects telephone

company trunk lines with individual user lines and equipment inside the organization. PBX controls all the

incoming and outgoing calls, connecting outside callers with inside extensions and inside extensions with each

other. The digital IP based PABX systems are the modern trend of the phone systems which connects VOIP

(Voice Over IP) users together while allowing all users to share certain number of external lines.

CDMA section

CDMA (Code Division Multiple Access) is an air – interface or radio transmission technology and access

technology which supports wireless telecommunication. Although the FDMA (Frequency Division Multiple

Access) and TDMA (Time Division Multiple Access) are band limited and time limited techniques CDMA does

not has such limitations but the power control should be done strictly.

CDMA uses spread-spectrum technology to minimize the problems. Using spread-spectrum technology allows

for the signals to be transmitted over a wide spectrum of the electromagnetic spectrum. This is achieved by a

specific but complex mathematical function. The receiver must recognize the frequency-versus time function

used by the transmitter. That means the spread-spectrum signals are distributed over a wide range of

frequencies and then collected on their original frequency at the receiver.

Spread spectrum technology

When transmitting a CDMA spread spectrum signal, the required data signal is multiplied with what is known

as a spreading or chip code data stream. These special codes are called Pseudo Random Noise Codes or

Walsh codes. The resulting data stream has a higher data rate than the data itself.

Each bit in the spreading sequence is called a chip, and this is much shorter than each information bit. The

spreading sequence or chip sequence has the same data rate as the final output from the spreading multiplier.

The rate is called the chip rate, and this is often measured in terms of a number of M chips / sec. The baseband

data stream is then modulated onto a carrier and overall signal is spread over a much wider bandwidth.

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To decode the signal and receive the original data, the CDMA signal is first demodulated from the carrier to

obtain the high speed data stream. This is multiplied with the spreading code to regenerate the original data.

When this is done, only the data with that was generated with the same spreading code is regenerated, all the

other data that is generated from different spreading code streams is ignored. There are two types of spread-

spectrum technologies, Frequency Hopping and Direct Sequencing.

Frequency Hopping - Frequency hopping is the easiest spread spectrum modulation to use. Frequency hopping

conversation requires the addition of pseudo-noise (PN) code generators. The idea behind frequency hopping

is to transmit across a broad spectrum, switching frequencies rapidly from one to another. De-hopping is

achieved by a synchronized PN code generator in the local receiver’s frequency synthesizer.

Direct Sequence - Direct Sequencing is the more practical and all digital form of spread-spectrum. A Direct

Sequence system uses a locally generated PN code to encode the data. The spread-spectrum receiver uses a

locally generated copy of the PN code to decode.

CDMA code channels

Code channels are characterized by mathematical code such as pseudo random codes (Pseudo Noise).

Code channels in forward link

Pilot channel

Sync channel

Paging channel

Forward traffic channel Code channels in reverse link

Access channel

Reverse traffic channel

CDMA Forward Channel

The forward link uses the same frequency spectrum as AMPS (824-849 Mhz), each carrier 1.25MHz.

There are 4 types of logical channels (A pilot, a synchronization, a paging, and 61 traffic channels). Channels are separated using different spreading codes.

A set of 64 mathematical codes is needed to differentiate the 64 forward code channels and the codes in this set are called “Walsh codes”.

After Walsh codes, they are further spread by short PN spreading codes.

Each sector in BS (Base Station) is transmitting a forward traffic channel containing up to 64 forward code channels.

A MS (Mobile Station) must be able to discriminate between different sectors of different BSs.

Short PN sequences (short PN codes) are defined for the purpose of identifying sectors of different BSs.

QPSK is the modulation scheme that used in forward channel.

Figure

- -

Figure 10.1 CDMA spread spectrum generation & decoding

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The pilot channel

Used by the MS for initial system acquisition.

Transmitted constantly by BS.

Facilitates MS assisted hand off (Soft Hand off)

4 to 6 dB stronger than all other channels

The Sync channels

Used to acquire initial time synchronization

Synch message includes system ID (SID), network ID (NID), the offset of the PN short code, the state of the PN-long code, and the paging channel data rate (4.8/9.6 Kbps).

Operates at 1200 bps

The MS re – synchronizes at the end of every call.

The Paging channel

Used to page the MS in case of an incoming call, or to carry the control messages for call set up.

The rate is 4.8 Kbps or 9.6Kbps.

There is no power control

The traffic channels

Used for the transmission of user information and signaling information to a specific MS during a call.

Maximum number of traffic channel is 61.

But due to the power control limitations and difficulties the maximum number of users limits to 35 per sector.

CDMA reverse channel

The CDMA system must be able to identify each MS that may attempt to communicate with a BS.

One binary digit sequence called “Long pseudo noise sequence” is defined for the purpose of uniquely identifying each possible reverse code channel.

This sequence can be used in trillions of ways and each has a code that identify a particular user reverse channel.

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CDMA network Architecture

Base Transceiver Station (BTS)

The BTS transmits and receives radio signals, realizing communication between the radio system and the

mobile station.

BTS - Base Transceiver Station BSC - Base Station Controller PDSN - Packet Data Service Node ISP – Internet Service Provider MGW – Media Gateway MSCe - Mobile Switching Center enhanced VLR – Visitor Location Register HLR – Home Location Register VAS – Value Added Service CRBT – Color Ring Back Tone SMSC – Short Message Service Center IN – Intelligent Network

Packet Data Service Node (PDSN):

The PDSN implements the switching of packet data services of mobile subscribers. One PDSN can be connected to multiple PCFs. It provides the interface between the radio network and the packet data network.

Base Station Controller (BSC)

The BSC implements the following functions:

Base Transceiver Station (BTS) control and management call connection and disconnection mobility management stable and reliable radio link provision for the upper-layer services by soft/hard handoff power control Radio resource management.

Mobile switching center (MSC).

The MSC performs the telephony switching functions of the system. It also performs such functions as toll ticketing, network interfacing, common channel signaling, and others.

Home Location Register (HLR):

It is a database for mobile subscriber management, the HLR (Home Location Register) is responsible for storing subscription information (telecom service subscription information and subscriber status), MS location

Figure 10.2 CDMA Network Architecture

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information, MDN, IMSI (MIN), etc. The AC (Authentication Center) is physically combined with the HLR. It is a functional entity of the HLR, specially dedicated to the security management of the CDMA system. It stores the authentication information. It also prevents unauthorized subscribers from accessing the system and prevents the radio interface data from being stolen.

Visitor Location Register (VLR):

It is a dynamic database, stores the temporary information (all data necessary to set up call connections) of the roaming subscribers in the local MSC area. VLR is used to store the subscriber information of all the MSs in its local area, which can be used to establish the incoming/outgoing call connections, to support basic services, supplementary services and mobility management.

Color Ring Back Tone (CRBT)

Color Ring Back Tone (CRBT) is one of the many value-added services that has seen incredible adoption in recent years. This service allows customization of the ring back tone. When a call is placed, the caller hears an audible alert through the phone. The alert indicating that a call is successfully going through is called the ring back tone.

Short Message Service Center (SMSC)

The Short Message Service (SMS) allows text messages to be sent and received to and from mobile telephones. The text can comprise words or numbers or an alphanumeric combination. SMS messages are transmitted within the same cell or to anyone with roaming capability. They can also be sent to digital phones from a web site equipped with a PC Link or from one digital phone to another. An SMS gateway is a web site that lets you enter an SMS message to someone within the cell served by that gateway or acts as an international gateway for users with roaming capability.

The SMS is a store and forward service. In other words, short messages are not sent directly from sender to

recipient, but via an SMS Center. Each mobile telephone network that supports SMS has one or more

messaging centers to handle and manage the short messages. Short messages can be sent and received

simultaneously with GSM voice, data and fax calls. This is possible because short messages travel over and

above the radio channel using the signaling path.

The network operator needs to purchase its first generation SMS Center as part of the network commissioning

plan. The initial SMS Center may simply be a voice mail platform module or a stand-alone SMS Center. It is not

possible to make the SMS available without an SMS Center since all short messages pass through the SMS

Center.

Intelligent Network (IN)

An intelligent network (IN) is a service independent telecommunications network. That is, intelligence is taken

out of the switch and placed in computer nodes that are distributed throughout the network. This provides the

network operator with the means to develop and control services more efficiently. New capabilities can be

rapidly introduced into the network. Once introduced, services are easily customized to meet individual

customer's needs.

Intelligent Networks are used by telephone operators for creation and management of value added services in

telecom networks. SLT CDMA provides prepaid services for the customers using the Intelligent Network (IN).

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Media gateway (MGW)

MGW has two major functions to fulfill with in the network. They are switching and media conversion. MGW

also contributes for the switching process that is functioned by the MSC. In addition to that the MGW is the

gateway of the CDMA network which connects the network with the outside network such as ISDN (Integrated

service digital network), PSTN (Public switched telephone network). The media conversion between this two

parties are done by the MGW and as a result, the TDM based outside networks converts into a condition that

compatible with the IP based network.

Advantages of CDMA technology

Outstanding Voice and Call Quality

CDMA filters out background noise, cross-talk, and interference so it can be enjoyed clear voice quality,

greater privacy, and enhanced call quality. CDMA variable rate vocoder translates voice into digital

transmissions, zeroes and ones, at the highest translation rates possible (8kbps or 13kbps). This

allows for clear voice and also maximizes the system capacity.

Greatest Coverage for Lower Cost

CDMA's spread spectrum signal provides the greatest coverage in the wireless industry, allowing

networks to be built with far fewer cell sites than is possible with other wireless technologies. Fewer

cell sites reduced the operating expenses, which results in savings to both operators and consumers.

Packet Data

CDMA networks are built with standard IP packet data protocols. Other networks require costly

upgrades to add new data equipment in the network and will require new data phones. Standard

cdmaOne phones already have TCP/IP and PPP protocols built into them.

Improved Security and Privacy

CDMA's digitally encoded, spread spectrum transmissions resist eaves dropping. Designed with about

4.4 trillion codes, CDMA virtually eliminates cloning and other types of fraud.

Fewer Dropped Calls

CDMA's patented "soft handoff," method of passing calls between cells sharply reduces the risk of

disruption or dropped calls during a handoff. The process of soft handoff leads to fewer dropped calls

as 2 or 3 cells are monitoring your call at any given time.

Continuing Advances

CDMA technology enables users to access a wide range of new services, including caller identification,

short messaging services and Internet connections. Simultaneous voice and data calls are also

possible using CDMA technology.

Rapid Deployment

CDMA systems can be deployed and expanded faster and more cost effectively than most wire line

networks. And because they require fewer cell sites, CDMA networks can be deployed faster than

other types of wireless networks.

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Greater Capacity

CDMA allows the largest number of subscribers to share the same radio frequencies, helping service

providers to increase their profitability. CDMA uses spread spectrum technology which can provide up

to 10-20 times the capacity of analog equipment and more than three times the capacity of other digital

platforms. With dual-mode phones, CDMA is compatible with other technologies for seamless

widespread roaming coverage.

Disadvantages of CDMA technology

Channel pollution is major drawback where, signals from too many cell sites are present in the subscriber’s phone but none of them is dominant. When this situation arises the quality of the audio degrades.

Lack of international roaming capabilities.

The ability to upgrade or change to another handset is not easy with this technology because the network service information for the phone is put in the actual phone unlike GSM which uses SIM card for this.

International transmission maintenance center (ITMC) and submarine cables

International transmission maintenance center (ITMC)

ITMC is the section or the main gateway which inks the local customers with the global communication network.

ITMC is the major party which control, regulate and assure the quality of the international links of the various

customers. In other hand ITMC is a testing interface that allows to test and identify the issues related to

international links. In order to provide various types of services for the customers, the ITMC has been equipped

with different types of units. The ITMC structure can be simply divided into two parts as local side and the

international side.

The international side consists of four submarine cables which are connected to the ITMC and the local side

includes more parties which obtain the global connectivity via the ITMC. The voice traffic of the SLT, which flow

through the switches connects to the international networks via the international switching center (ISC) and

other service providers connect via the PCM section of SLT. The data traffic achieves the global connectivity

through the DATACOM section of the SLT. In addition to those services ITMC connects the IPVPN customers

with their global branches and organizations. Almost all the transmission functions in submarine links are based

on the SDH technology but the equipment that established in the ITMC allows to provide services in different

levels such as PDH, fast Ethernet. SLT has launched a new project to form the OTN (Optical Transmission

Network) island wide, in parallel to the new project the new OTN equipment are being established at ITMC. As

a result of that the network is going to be empowered with an optical transmission and DWDM (Dense

Wavelength Division Multiplexing) technology. Using DWDM, up to 80 (and theoretically more) separate

wavelengths or channels of data can be multiplexed into a light stream transmitted on a single optical fiber.

Each channel carries a time division multiplexed (TDM) signal. In a system with each channel carrying 2.5 Gbps

(billion bits per second), up to 200 billion bits can be delivered a second by the optical fiber. In addition to those

equipment the ITMC includes many other units that work with other technologies such as PDH, SONET, SDH,

ATM and etc.

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Equipment in ITMC

Voice Frequency Telegraph.

Time Division Multiplexer.

Analog to Digital Converter.

Primary Multiplexer.

Digital Voice Multiplexer.

Digital Access Cross Connection System.

Digital Circuit Multiplication Equipment.

Low Rate Encoder.

When troubleshoot the issues relate to the international transmission it is necessary to have a better

understanding about the frames and units which transmits over the medium. So the knowledge regarding to E1

frames, STM frames and OTN frames is important.

Submarine cables and landing station

Usually, the world telecommunication networks use two methods, in order to achieve the global connectivity.

They are, satellite communication and submarine cable systems. Although SLT used satellite communication

few years ago, now the whole global connectivity depends on the submarine cables systems. There are four

submarine cable systems utilize the SLT and its customer’s needs. The four submarine cables have listed

below.

• SEA-ME-WE-4

• SEA-ME-WE-3

• Dhiraagu-SLT submarine Cable System (with Maldives)

• Bharat Lanka Cable System (with India)

In addition to these existing submarine cables, SLT has signed for another submarine cable system called SEA-

ME-WE-5. The term “SEA – ME - WE” defines the areas which connects with this cable.

SEA – South East Asia ME – Middle East WE – Western Europe

Figure 11.1 The basic structure of ITMC connections

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The cable landing station of the SEA – ME – WE 4 is established in the ITMC premises. The SEA – ME – WE

4 is the fourth Submarine cable system that SLT involved in the history. Sixteen telecommunication companies

of fourteen countries. The initial project was jointly done by Alcatel Submarine Networks, France & Fujitsu Ltd,

Japan. The cable consists of two optical fiber pairs – Omni Bus & Express Bus. Omni bus is the cable which

interconnects every landing stations. The express bus connects only few selected stations to serve large traffic.

Submarine cable design

A submarine cable is designed to protect its information carrying through, from water, pressure, waves, currents

and other natural forces that affect the seabed and over -lying waters. Most of these forces change with depth.

In addition to the natural facts the impacts of human activities also more considerable such as fishing and

shipping. So the sheathed and armoured cables are used to ensure the protection, but it is economical to vary

the protection of the cable depending on the nature of the sea bed and possibility of having human activities.

So that various wire types and layers were designed to meet different seabed conditions. Two-layered or double

armour helped protect against anchors and fishing gear, as well as abrasion under wave and current action in

coastal seas. Heavy single-armoured cable was designed for intermediate water depths beyond the reach of

anchors and most trawl fishing gear. Light single armour was a deep-water design that allowed cables to be

laid in full ocean depths.

Basic submarine cable types:

Double Armoured - DA (up to 200m)

Single Armoured – SA (up to 1500m)

Single Armoured Light –SAL (up to

2000m)

Lightweight Protected – LWP (up to

3500m)

Lightweight-LW (up to 8000m)

Figure 11.2 The diagram of the SEA – ME – WE 4 cable system

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Survey, lay and maintain cables

Route Selection - A key part of route selection is the

identification and understanding of marine

geopolitical boundaries that is suitable for cable

laying.

Route survey - Following the identification of

potential cable landings that are to be connected, it

is most effective to conduct a survey in order to

define the most efficient and secured route. A route

survey commonly covers a swath of seabed one

kilometer wide in water depths down to about 1,500

m, reflecting the need to bury cables for protection

according to local conditions.

Laying operations on a modern ships undergo constant and accurate monitoring. The ship’s position and speed

over the ground are measured by the satellite-based differential global positioning system, and the water depth by

precision echo-sounders and seabed mapping systems, whereas cable pay-out speed and length are recorded by

a rotometer. Onboard, the cable engineers paying full attention on laying progress with constant reference to the

engineered route plan, making adjustments if necessary. In addition, there may be computerized tracking of the

entire laying operation that includes detection of external factors such as winds and ocean currents. Once laid, the

cable comes ashore and is connected to the terminal or cable station, which assumes full management of the

telecommunications system.

Figure 11.3 Basic submarine cable types

Figure 11.4 Route Surveying

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Main parts of a submarine cable system

The wet plant of the cable consists of repeaters, branching units, and the cable.

Modern repeaters

With the digital light-wave used in optical cables causes major changes in the design of repeaters. Light signals

required amplification, and initially electronic regenerators were placed along a cable to boost signals. New systems

rely on optical amplifiers – glass strands containing the element erbium. Strands are spliced at intervals along a

cable and then energized by lasers that cause the erbium-doped fibers to lase and amplify optical signals. The

typical spacing for this type of repeater is 70 km.

Branching unit

A submarine branching unit is a piece of equipment used in submarine telecommunications cable systems to allow

the cable to split to serve more than one destination.

The dry plant also includes more units in order to provide the global connectivity and to manage the network.

Beach manhole

This is the end point of the wet plant and begins the dry plant operations.

Figure 11.5 Diagram of the wet plant of the submarine cable

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Power Feed Equipment (PFE)

PFE to provide variable voltage and constant current to power undersea repeaters. The power cable and the optical

cable are built into a single cable in submarine cables. At the beach man hole the two cables separates into two

cables and the power cable is connected to the PFE.

Submarine Line Terminal Equipment (SLTE)

SLTE is a major part of the cable system that is designed, to interface between the undersea and terrestrial network

conditions each wavelength for WDM transmission over the undersea segment. Provides the client interface to

Customer equipment. Consists primarily of Line Cards, Terminal Amplifiers, and Mux/Demux equipment.

System surveillance equipment (SSE)

This is the terminal which allows human interaction in order to manage and investigate the system and its condition.

SDH interconnection equipment (SIE)

This is the equipment that allows SDH inter connect to terrestrial networks, system protection and grooming of

capacity to optimize the system usage.

Network and Element Management Systems (NMS/EMS)

Network and Element Management Systems to support provisioning, performance monitoring, alarms, and

maintenance.

CTU – Cable Terminating Unit

PFE – Power Feeding Equipment

SIE – SDH Interconnection

Equipment

SLTE – Submarine Line Terminal

Equipment

SSE – System Surveillance

Equipment

NMS – Network Management System

Cable recovery

Submarine cable failures can be occurred due to:

Ship anchoring

Fishing activities

Undersea earthquakes

Shark bites

Submersible component failures

Figure 11.6 Dry plant of the Submarine cable system

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Can be damaged basically in 3 different ways:

Both the optical and copper conductors damaged

Only copper conductor damaged

Only optical conductor damaged

When repair a damaged cable first it is necessary to identify the location of the cable using the cable charts and

maps. Then the faulted location of the cable should be identified correctly before lift the cable as it might be a

reason to increase the damage. OTDR (Optical Time Domain Reflectometer) testing (cable can be tested up to the

repeater only) or COTDR (Coherent Optical Time Domain Reflectometer) testing (can test the cable beyond the

repeaters) are used to identify the damaged location. The remotely operated under water vehicles (ROV) are used

to discover the cable condition and the damage. After identifying the damaged location the cable is retrieved with

specially designed grapnels deployed from the repair ship. Then the lifted cable is repaired by the specially trained

and skilled engineers and technicians.

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Conclusion

The aim of this report is to summarize the training experience which I had during the last six month at Sri Lanka

Telecom. The training period was scheduled at the beginning of the session by the training and planning section of

the SLT considering our ideas and expectations. According to the schedule I started the training at Outside Plant

Maintenance Center (OPMC) at Negombo. After nearly three months I was appointed to the training at SLT head

office in order to gain knowledge and skills related to various engineering divisions.

During the training at SLT OPMC I was able to cover most of the maintenance sections which were ensure the

customer satisfaction about the services provide by the SLT. Almost all the tasks which were done at various

sections of the OPMC related to the maintenance and trouble shooting. It was an enthusiastic opportunity which

gave not only the knowledge but a good real world practice related to the certain sections.

The training session at the SLT head office made an opportunity to gain understanding about much more deep

technical and theoretical matters. However, the second training session did not effectively contribute to improve the

practical knowledge but gave wide knowledge on networks and their architectures, naval telecommunication

technologies and new trends in fixed telecommunication.

The 5S productivity concept which is practicing in SLT is really fruitful and it has made a pleasant working area

inside the office areas, test rooms and network operation centers. I am glad to admire the effective contribution of

the SLT staff during the training period but sometime I was disappointed by the lack of attention paid by some staff

members towards trainees when ask to clarify technical things. In my point of view it is better to maintain a well-

designed training program for each and every section in order to save time and reserve resources for trainees only

for a short period of time.

However this training programme made a real platform to study and experienced the working environment of an

organization and it will definitely be an advantage in adjusting for a new working environment. Finally I would like

to conclude this brief summary of the final report with thankful thoughts towards SLT, NAITA and ITUM.

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TRAINING SHEDULE

Name of Organisation : ………………………………………………………………………......................................

Address of Organization / Worksite: …………………………………………………………....................................

Trainee’s Name with Initials: ………………………………………………………………………………………….…

Registration No: …………………………………………………………………………………………………………..

Division/Section

Areas of Training Received as

per Training Guidelines

Duration

Signature of Trainee: ………………………………………… Date: ………………………………………

This is to certify that the trainee concerned received the training stated above.

Name of the Officer in Charge of Training: …………………………………………………………………………….

Signature: ………………………………. Contact Telephone Number: ……………………………………….

CONFIDENTIAL

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CONFIDENTIAL

NATIONAL APPRENTICE AND INDUSTRIAL TRAINING AUTHORITY 1ST SIX MONTH / 2ND SIX MONTH

ASSESMENT OF N.D.T. APPRENTICES 20…..

Place of Assessment: …………………………………….. Date of Assessment: ………………………….

..……………………………………. Time: ………………………….

Field: …………………………………………………………

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