29
Certification Business Product No. Business Product Product Approval by : Basic Certification Body Basic Price Technical t = ECD Target Remarks Regulation ( IDR/ USD ) Manpower Manpower ( % ) Competency Manhours ( USD ) ( Qty ) 1 JAS Marking ( Plywood, Laminated Veneer Japanese Agicultural Std ( JAS ) Registered Overseas Certifying Body 5.00 Lumber (LVL ), Glued Laminated ( ROCB ) timber ( GLT ), Flooring, Finger Jointed Structural Lumber wood Framing Flatform construction ( FJSL ) 2 California Air Resource Board ( CARB ) by : CARB California Code of Regulation California Air Resource Board ( CARB ) 5.00 ( Hardwood Plywood, section 93120-93120.12 Particle board, Medium density Fiberboard 3 CE Marking European Std EN 13986:2004 BM Trada Certification Ltd, UK and 5.00 Klauditz Wilhelm Institude ( WKI ) Hoizforchung, Germany 4 ISO 9001 ( Quality Mgmt System ) accredited by : Komite Akreditasi 10.00 Nasional ( KAN ), BM Trada, acrredited by : UKAS ( United Kingdom Accreditation Services ). 5 ISO 14001 ( Environmental Mgmt System )accredited by : Komite Akreditasi 10.00 Nasional ( KAN ), BM Trada, acrredited by : UKAS ( United Kingdom Accreditation Services ). 6 ISO 22000 ( Food Safety Mgmt System ) 10.00 7 Hazard Analysis Critical Control Unit ( HACCP ) 5.00 8 Organic Certification 9 Sistem Jaminan Varitas ( SJV ) 10 RSPO RSPO Regulation RSPO Executive Board 5.00 11 ISPO 19/ Permentan/OT. 140/3/2011 Komisi ISPO 1 Kebun + 1 PKS 4MP, 40 MH, 18M 20.00 12 Sustainable Forest Management ( SFM ) 13 Chain of Custody ( CoC ) Pengelolaan Hutan Produksi Alam Lestari ( PHPL ) 14 Pengelolaan Hutan Produk Lestari ( PHPL ) Lembaga Eko Label Indonesia ( LEI ) 15 Sistem Verifikasi Legalitas Kayu ( SVLK ) Government Regulation Komite Akreditasi Nasional ( KAN ) 5.00 Lembaga Eko Label Indonesia ( LEI ) 16 Eco Label 5.00 17 Cargo and Marine Survey 5.00 18 Testing & Calibration 10.00 Total Target ( % ) 100.00 Total Target ( IDR ) ( USD )

Breakdown Core Business

Embed Size (px)

Citation preview

Certification Business ProductNo. Business Product Product Approval by : Basic Certification Body Basic Price Technical t = ECD Target Remarks

Regulation ( IDR/ USD ) Manpower Manpower ( % ) Competency Manhours ( USD ) ( Qty )

1 JAS Marking ( Plywood, Laminated Veneer Japanese Agicultural Std ( JAS ) Registered Overseas Certifying Body 5.00 Lumber (LVL ), Glued Laminated ( ROCB )timber ( GLT ), Flooring,Finger Jointed Structural Lumberwood Framing Flatformconstruction ( FJSL )

2 California Air Resource Board ( CARB ) by : CARB California Code of Regulation California Air Resource Board ( CARB ) 5.00 ( Hardwood Plywood, section 93120-93120.12Particle board, Medium densityFiberboard

3 CE Marking European Std EN 13986:2004 BM Trada Certification Ltd, UK and 5.00 Klauditz Wilhelm Institude ( WKI )

Hoizforchung, Germany

4 ISO 9001 ( Quality Mgmt System ) accredited by : Komite Akreditasi 10.00 Nasional ( KAN ), BM Trada,acrredited by : UKAS ( UnitedKingdom Accreditation Services ).

5 ISO 14001 ( Environmental Mgmt System )accredited by : Komite Akreditasi 10.00 Nasional ( KAN ), BM Trada,acrredited by : UKAS ( UnitedKingdom Accreditation Services ).

6 ISO 22000 ( Food Safety Mgmt System ) 10.00

7 Hazard Analysis Critical Control Unit ( HACCP ) 5.00 8 Organic Certification9 Sistem Jaminan Varitas ( SJV )10 RSPO RSPO Regulation RSPO Executive Board 5.00

11 ISPO 19/ Permentan/OT. 140/3/2011 Komisi ISPO 1 Kebun + 1 PKS 4MP, 40 MH, 18M 20.00 12 Sustainable Forest Management ( SFM )13 Chain of Custody ( CoC )

Pengelolaan Hutan Produksi Alam Lestari ( PHPL )14 Pengelolaan Hutan Produk Lestari ( PHPL ) Lembaga Eko Label Indonesia ( LEI )15 Sistem Verifikasi Legalitas Kayu ( SVLK ) Government Regulation Komite Akreditasi Nasional ( KAN ) 5.00

Lembaga Eko Label Indonesia ( LEI )16 Eco Label 5.00 17 Cargo and Marine Survey 5.00 18 Testing & Calibration 10.00

Total Target ( % ) 100.00 Total Target ( IDR ) ( USD )

PT. MUTU AGUNG LESTARIPEOPLE AND MARKETING DEVELOPMENT

( PD & MD ROAD MAP )VISION : to be one of the best independent testing, inspection, certification, ( TIC ), body inAsia Pasific with extensive international exposure.

MISSION : To provide the best service in the Testing, Inspection, Certification, professionallybased on professional attitude and moral integrity.

COMPANY GOALS & STRATEGYTo achieve Target ( JAS Marking, CARB, CE Marking, ISO 9001, 14001, 22000,HACCP, Organic Certification, SJV, RSPO, ISPO, SFM, CoC, PHPL, SVLK, Eco Label, Cargo & Marine Survey, Testing & Calibration.

PHASE 1 PHASE 2 PHASE 3

IT DatabaseCustomer Database

A

Biz process mapping, org chart, Job Description.

B

C

1

2

3

4

5

Sales/ Mkt Engineer Team

Sales Promotion, Legal/ Contract

Internal Communication - Technical.External Communication - Customer

Marketing Development Marketing Process Marketing Goal

Price Offering - Contract

Audit Stage 1 - 2,Surveillance

Customer Satisfaction

Compliance to requirement

Certificate

Customer Loyalty

Repetitive Order

6

7

8

9

Marketing Development Marketing Process Marketing Goal

PT. MUTU AGUNG LESTARIPEOPLE AND MARKETING DEVELOPMENT

( PD & MD ROAD MAP )VISION : to be one of the best independent testing, inspection, certification, ( TIC ), body in

MISSION : To provide the best service in the Testing, Inspection, Certification, professionally

PHASE 3

Marketing Goal

Customer Satisfaction

Customer Loyalty

Repetitive Order

10

11

12

Marketing Goal

KPI - Marketing - PT. Mutu Agung Lestari

No. Area Kinerja Key Performance Indicators Bobot Target Realisasi SkorUtama KPI akhir tahun

( % ) ( % ) ( % ) ( % )1 2 3 4=(3/2*100%)

2*18*12 = 432 1 Tanda Tangan Jlh Penanda tanganan kontrak

Kontrak. kustomer baru, min 2 per item 15.00 100.00 90.00 0.90 bisnis per bulan.

2 Pembayaran Perbandingan antara Nilai 15.00 100.00 90.00 0.90 kontrak dari kustomerkontrak Vs Uang yg dibayarkan

oleh kustomer

3 Pangsa Pasar 10.00 100.00 75.00 0.75 Domestik ( % ) Estimasi Pasar domestik

4 Pangsa Pasar 15.00 70.00 60.00 0.86 Asia Pasifik ( % ) Estimasi Pasar Asia Pasifik

5 Tingkat kepuasan 20.00 90.00 80.00 0.89 Pelanggan Total Jlh Keluhan

6 Tingkat Pemenuhan 15.00 80.00 80.00 1.00 keluhan pelanggan Jlh. Pel. Th t-1

7 Tingkat loyalitas Survey Loyalitas Pelanggan 10.00 80.00 70.00 0.88 Pelanggan

Total 100.00

Skor Akhir = 89% merupakan Prestasi Department Marketing pada tahun yg sedang berjalan

Jlh Penjualan aktual * 100 %

Jlh Penjualan aktual * 100 %

Jlh Keluhan terlayani *100%

Jlh. Pel. Th t - Jlh Pel, th t-1 *100%

KPI - Marketing - PT. Mutu Agung Lestari

Skoraklhir( % )

5=(4*1)/100

0.14

0.14

0.08

0.13

0.18

0.15

0.09

0.89

Skor Akhir = 89% merupakan Prestasi Department Marketing pada tahun yg sedang berjalan

Annual Bonus Formulae

No. Range Score Result Annual Bonus( % * Net Profit )

1 94.00 100.00 A+ Excellent 15.00 2 85.00 93.90 B+ Good 13.00 3 75.00 84.90 B- Good 11.00 4 64.00 74.90 C+ Average 9.00 5 50.00 63.90 C- Average 7.00 6 - 49.00 D Below Average -

Annual Bonus Formulae

Remarks

Kontribusi Lembaga Sertifikasi terhadap proses ISPO.( Ref. Pengumuman Publik Komisi ISPO )

data

Mutu A

gung L

estari

SAI Gl

obal I

nd.

Mutu H

ijau I

nd.

SGS In

donesi

a

BSI Gr

oup

Mutu I

nd. St

rategi

s

Sucofi

ndo

TUV No

rd

PT. AJ

A

TUV Rh

einlan

d

N 30.00 14.00 3.00 13.00 6.00 9.00 9.00 6.00 10.00 6.00

% 28.30 13.21 2.83 12.26 5.66 8.49 8.49 5.66 9.43 5.66

Mutu Agung Lestari

SAI Global Ind.

Mutu Hijau Ind.

SGS Indonesia

BSI Group

Mutu Ind. Strategis

Sucofindo

TUV Nord

PT. AJA

TUV Rheinland

LRQA Indonesia.

Agri Mandiri Lestari

Total -

100.00

200.00

% Kontribusi LS terhadap proses ISPO

N %

Mutu Agung Lestari

SAI Global Ind.

Mutu Hijau Ind.

SGS Indonesia

BSI Group

Mutu Ind. Strategis

Sucofindo

TUV Nord

PT. AJA

TUV Rheinland

LRQA Indonesia.

Agri Mandiri Lestari

Total -

100.00

200.00

% Kontribusi LS terhadap proses ISPO

N %

Kontribusi Lembaga Sertifikasi terhadap proses ISPO.( Ref. Pengumuman Publik Komisi ISPO )

LRQA I

ndones

ia.

Agri M

andiri

Lesta

ri

Total

- - 106.00

100.00

Actual 2015Laboratorium

Lab

Lingku

ngan

Lab

Food (

PSAT

)

Lab

Kalibr

asi

Lab

Uji Da

un

Sub

- Tota

l

Janu

ary

Febr

uary

IDR ( 000 ) 120,000.00 ### 150,000.00 564,000.00 3,234,000.00 269,500.00 269,500.00

CPO I

nspeti

on

Sub T

otal

SVLK

Indust

ri

C o C

Sub T

otal

IDR ( 000 ) IDR ( 000 ) IDR ( 000 ) ### ### 1,250,000.00 375,000.00 1,625,000.00

V. AGRI CULTUREPHPL

KEMHU

T

PHPL

LEI

VLK

HUTAN

KEMHUT

SFM

( HA )

FSC

SFM

( HT )

FSC/

FCC

Sub

- Tota

l

IDR ( 000 ) IDR ( 000 ) IDR ( 000 ) IDR ( 000 ) IDR ( 000 )

857,500.00 958,000.00 740,000.00 600,000.00 300,000.00 3,455,500.00

ISO 90

01

ISO 14

001

LSU

EKO LA

BEL

Sub To

tal

IDR ( 000 ) IDR ( 000 ) IDR ( 000 ) IDR ( 000 )

470,250.00 106,875.00 250,000.00 21,375.00 848,500.00

ISO 22

000 SM

KP

HACCP

ORGANI

K

SJV

Sub To

tal

IDR ( 000 ) IDR ( 000 ) IDR ( 000 ) IDR ( 000 )

56,250.00 42,750.00 54,000.00 47,250.00 200,250.00

3 Laboratorium 3,234,000.00 4 Inspection 2,000,000.00 5 Wood Supply Chain 1,625,000.00 2 Forestry 3,455,500.00 1 Agri Culture 8,400,000.00 6 MSC 848,500.00 7 Food 200,250.00

Total 19,763,250.00

Actual 2015Laboratorium

Marc

h

Apri

l

May

269,500.00 269,500.00 269,500.00

V. AGRI CULTUREISPO

P & C

RSPO

P& C

SUB

TOTAL

### ### 8,400,000.00

Plan Vs Actual Budget Monitoring 2015PT. Mutu Agung Lestari

Produk/ Jasa Target 2015 Jan FebPlan Actual Plan Actual

IDR ( 000 ) IDR ( 000 IDR ( 000 )IDR ( 000 )

Lab/ Testing ( 3 ) 3,234,000 269,500 269,500

Inspection 2,000,000 166,667 166,667

Wood Supply Chain 1,625,000 135,417 135,417

Forestry ( 2 ) 3,455,500 287,958 287,958

Agriculture ( 1 ) 8,400,000 700,000 700,000

MSC 848,500 70,708 70,708

Food 200,250 16,688 16,688

Total 19,763,250 1,646,938

Plan Vs Actual Budget Monitoring 2015PT. Mutu Agung Lestari

MarchPlan Actual

IDR ( 000 IDR ( 000 )

269,500

166,667

135,417

287,958

700,000 -

70,708

16,688

Marketing Program ControlI.1. ISPO P & CPIC :…………………….

Annu

al T

arge

t 15

Jan

Feb

Mar

Apr

May

June

Jul

Augt

Sept

Oct

IDR IDR IDR IDR IDR IDR IDR IDR IDR IDR IDR( 000,- ) ( 000,- ) ( 000,- ) ( 000,- ) ( 000,- ) ( 000,- ) ( 000,- ) ( 000,- ) ( 000,- ) ( 000,- ) ( 000,- )

Plan 6,300,000 525,000 525,000 525,000 525,000 525,000 525,000 525,000 525,000 525,000 525,000 Actual

Marketing Program ControlI.2 RSPO P & CPIC :…………………….

Annu

al T

arge

t 15

Jan

Feb

Mar

Apr

May

June

Jul

Augt

Sept

Oct

IDR( 000,- )

Plan 6,300,000 525,000 525,000 525,000 525,000 525,000 525,000 525,000 525,000 525,000 525,000

Actual

Marketing Program ControlII. ( PHPL KEMHUT, PHPL LEI, VLK HUTAN KEMHUT, SFM ( HA ) FSC, SFM ( HT ) FSC/ FCC )

PIC :…………………….

Annu

al T

arge

t 15

Jan

Feb

Mar

Apr

May

June

Jul

Augt

Sept

Oct

IDR( 000,- )

Plan 3,455,500 287,958 287,958 287,958 287,958 287,958 287,958 287,958 287,958 287,958 287,958

Actual

Marketing Program ControlIII. ( Lab, Lingkungan - Lab, Food PSAT - Lab, Kalibrasi, Lab, Uji Daun )

PIC :…………………….

Annu

al T

arge

t 15

Jan

Feb

Mar

Apr

May

June

Jul

Augt

Sept

Oct

IDR( 000,- )

Plan 3,234,000 269,500 269,500 269,500 269,500 269,500 269,500 269,500 269,500 269,500 269,500

Actual

Marketing Program ControlIV. CPO Inspection

PIC :…………………….

Annu

al T

arge

t 15

Jan

Feb

Mar

Apr

May

June

Jul

Augt

Sept

Oct

IDR( 000,- )

Plan 2,000,000 166,667 166,667 166,667 166,667 166,667 166,667 166,667 166,667 166,667 166,667

Actual

Marketing Program ControlV. SVLK INDUSTRI - CoC

PIC :…………………….

Annu

al T

arge

t 15

Jan

Feb

Mar

Apr

May

June

Jul

Augt

Sept

Oct

IDR( 000,- )

Plan 1,625,000 135,417 135,417 135,417 135,417 135,417 135,417 135,417 135,417 135,417 135,417

Actual

Marketing Program ControlVI. ( ISO 9001- 14001 - LSU - EKO LABEL )

PIC :…………………….

Annu

al T

arge

t 15

Jan

Feb

Mar

Apr

May

June

Jul

Augt

Sept

Oct

IDR( 000,- )

Plan 848,500 70,708 70,708 70,708 70,708 70,708 70,708 70,708 70,708 70,708 70,708

Actual

Marketing Program ControlVII. Food ( ISO 22000 SMKP - HACCP - ORGANIK - SJV )

PIC :…………………….

Annu

al T

arge

t 15

Jan

Feb

Mar

Apr

May

June

Jul

Augt

Sept

Oct

IDR( 000,- )

Plan 200,250 16,688 16,688 16,688 16,688 16,688 16,688 16,688 16,688 16,688 16,688

Actual

Marketing Program ControlI.1. ISPO P & CPIC :…………………….

Nov

Dec

IDR IDR

( 000,- ) ( 000,- ) 525,000 525,000

Marketing Program ControlI.2 RSPO P & CPIC :…………………….

Nov

Dec

525,000 525,000

Marketing Program ControlII. ( PHPL KEMHUT, PHPL LEI, VLK HUTAN KEMHUT, SFM ( HA ) FSC, SFM ( HT ) FSC/ FCC )

PIC :…………………….No

v

Dec

287,958 287,958

Marketing Program ControlIII. ( Lab, Lingkungan - Lab, Food PSAT - Lab, Kalibrasi, Lab, Uji Daun )

PIC :…………………….

Nov

Dec

269,500 269,500

Marketing Program ControlIV. CPO Inspection

PIC :…………………….

Nov

Dec

166,667 166,667

Marketing Program ControlV. SVLK INDUSTRI - CoC

PIC :…………………….

Nov

Dec

135,417 135,417

Marketing Program ControlVI. ( ISO 9001- 14001 - LSU - EKO LABEL )

PIC :…………………….

Nov

Dec

70,708 70,708

Marketing Program ControlVII. Food ( ISO 22000 SMKP - HACCP - ORGANIK - SJV )

PIC :…………………….

Nov

Dec

16,688 16,688

Core Business Vs Estimation Completed Date ( ECD )

Core Business 1. D

okum

en V

-Leg

al

2. L

SU P

ariw

isat

a

3. I

SO 9

001-

2008

( Q

uali

ty S

yste

m )

4. I

SO 1

4001

-200

4 (

Envi

ronm

enta

l )

5. I

SO 2

2000

-200

5 (

Food

Saf

ety

)

6. P

HPL

- Ek

o La

bel

Ind.

7. R

SPO

( RS

PO r

eq's

)

8. I

SPO

( Pe

rizi

nan,

Ped

oman

Tek

hnis

, Li

ngku

ngan

, Pe

kerj

a, S

osia

l, E

k, U

saha

Ber

kela

njut

an )

9. H

ACCP

( H

azar

d )

Comp

lian

ce w

ith

Food

Ind

, re

q's.

( 000,- )( 000,- )( 000,- )( 000,- )( 000,- )( 000,- ) ( 000,- ) ( 000,- ) ( 000,- )

Sign Contract MKT 1.00 1.00 1.00 1.00 Time Estimation for auditMKT/ENG 24.00 15.00 15.00 15.00 Audit Stage 1 ENG 5.00 5.00 5.00 5.00 Audit Stage 2 ENG 5.00 5.00 5.00 5.00 Surveillance ENG N/A 5.00 5.00 Corrective action ENG 22.00 10.00 44.00 22.00 Issued Certificate ENG 10.00 10.00 88.00 66.00 Maintainability MKT t.b.d t.b.d Total Mandays 67.00 46.00 163.00 109.00

Basic Price 138,000 % Margin 10-30%

Core Business Vs Estimation Completed Date ( ECD )

Core Business 10.

Sert

ifik

asi

Eko

Labe

l

11.

CARB

( H

ardw

ood

Plyw

ood,

Par

ticl

eboa

rd,

Fibe

rboa

rd)

12.

Surv

eyor

for

Car

go &

Mar

ine

13.

Sert

ifik

asi

Orga

nik

( Fo

od p

rodu

ct c

ompl

ianc

e wi

th

orga

nic

req'

s )

14.

Chai

n of

Cus

tody

( C

oC )

15.

Lega

lita

s Ka

yu -

(

SVLK

)

16.

Peng

elol

aan

Huta

n Pr

oduk

si L

esta

ri (

PHP

L )

17.

JAS

Mark

ing

( Pl

ywoo

d,

LVL,

GLT

, Fl

oori

ng,

FJSL

W, F

JSL

)

18.

CE M

arki

ng

19.

Lab,

Kal

ibra

si

20.

Lab,

Uji

( 000,- )( 000,- )( 000,- )( 000,- )( 000,- )( 000,- ) ( 000,- ) ( 000,- ) ( 000,- )( 000,- )( 000,- )

Sign Contract MKT 1.00 1.00 1.00 1.00 Time Estimation for auditMKT/ENG 24.00 15.00 15.00 15.00 Audit Stage 1 ENG 5.00 5.00 5.00 5.00 Audit Stage 2 ENG 5.00 5.00 5.00 5.00 Surveillance ENG N/A 5.00 5.00 Corrective action ENG 22.00 10.00 44.00 22.00 Issued Certificate ENG 10.00 10.00 88.00 66.00 Maintainability MKT t.b.d t.b.d Total Mandays 67.00 46.00 163.00 109.00 Basic Price 138,000 % Margin 10-30%