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© 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. P REDICTIONS FOR S OCIAL M ARKETING IN 5 2015

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© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Adobe Media Optimizer© 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

PREDICTIONS FORSOCIAL MARKETING IN

52015

© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Adobe Media Optimizer

Meghan FalterSolutions Consultant, Adobe@MeghanConnects #5for2015

© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Adobe Media Optimizer

THE SOCIAL MEDIA OPPORTUNITY

73%Of Students would open a Snap from a brand they knowTechCrunch

2.03BNumber of people active on Social networks worldwideWeAreSocial

1.56BNumber of active mobile Social usersWeAreSocial

5Average number of Social network accounts an individual internet user hasGlobalWebIndex

@MeghanConnects #5for2015

© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Adobe Media Optimizer@MeghanConnects #5for2015

LOOKING BACK ON

2014

© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Adobe Media Optimizer

SOCIAL BECOMES MORE LIKE SEARCH, SEARCH BECOMING MORE SOCIAL1

@MeghanConnects #5for2015

© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Adobe Media Optimizer@MeghanConnects #5for2015

© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Adobe Media Optimizer@MeghanConnects #5for2015

© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Adobe Media Optimizer@MeghanConnects #5for2015

Made for mobileUses natural language processingWeights results on +1s

© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Adobe Media Optimizer

SOCIAL CUSTOMER SERVICE REACHES ATIPPING POINT2

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© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Adobe Media Optimizer@MeghanConnects #5for2015

© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Adobe Media Optimizer

WINNING IN SOCIAL WILL HAPPEN ONMOBILE & LOCAL3

@MeghanConnects #5for2015

© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Adobe Media Optimizer@MeghanConnects #5for2015

© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Adobe Media Optimizer

SOCIAL BUSINESSES MEASURE ROI:CREATING & DEFENDING REVENUE4

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© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Adobe Media Optimizer@MeghanConnects #5for2015

SHOW ME THE MONEY!

© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Adobe Media Optimizer

© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Adobe Media Optimizer

OPENNESS IS LEAVING THE BUILDING1

@MeghanConnects #5for2015

#5for2015

© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Adobe Media Optimizer@MeghanConnects #5for2015

SHIFT TOWARDS PRIVATE & ANONYMOUS

© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Adobe Media Optimizer

MORE COMPLEXITY WILL INCREASE FOCUS ONCORE SOCIAL NETWORKS FOR BRANDS2

@MeghanConnects #5for2015

#5for2015

© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Adobe Media Optimizer

Families with Special Needs

Charities

Dance

Digital Marketing

Nutrition & Recipes

Motivation & Personal Development

Nutrition & Recipes

Inspiration

Travel

Families with Special Needs

Charities

Dance

Cooking & Recipes

Makeup Gurus

Bollywood

SPLIT SOCIAL PERSONALITY OPPORTUNITY

@MeghanConnects #5for2015

© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Adobe Media Optimizer

CAPTURING BRAND CONVERSATIONWILL GET MORE VISUAL3

@MeghanConnects #5for2015

#5for2015

© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Adobe Media Optimizer@MeghanConnects #5for2015

MONITOR & LEVERAGE VISUAL BRAND PRESENCE

© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Adobe Media Optimizer

USERS REPLACE ALGORITHMS4@MeghanConnects #5for2015

#5for2015

© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Adobe Media Optimizer@MeghanConnects #5for2015

USER CONTROLS WHEN & WHERE

© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Adobe Media Optimizer

FEWER FREE LUNCHES FOR BRANDSON SOCIAL5

@MeghanConnects #5for2015

#5for2015

© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Adobe Media Optimizer@MeghanConnects #5for2015

12%OCT 2013

6%FEB 2014

© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Adobe Media Optimizer

OPENNESS IS LEAVING THE BUILDING1

FEWER FREE LUNCHES FOR BRANDSON SOCIAL5

USERS REPLACE ALGORITHMS4CAPTURING BRAND CONVERSATIONWILL GET MORE VISUAL3

MORE COMPLEXITY WILL INCREASE FOCUS ONCORE SOCIAL NETWORKS FOR BRANDS2

@MeghanConnects #5for2015

#5for2015

© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Adobe Media Optimizer© 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

@MeghanConnects #5for2015

THE FUTURE IS NOW

2013/142012 2015

© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Adobe Media Optimizer