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Amy Jo Kim, Ph.D ©2014 All Rights Reserved The Co-op Revolution 5 Tips for Designing Collaboration

The Co-op Revolution: Top 5 Tips for Designing Collaboration

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Page 1: The Co-op Revolution: Top 5 Tips for Designing Collaboration

Amy Jo Kim, Ph.D ©2014 All Rights

Reserved

The Co-op Revolution5 Tips for Designing Collaboration

Page 2: The Co-op Revolution: Top 5 Tips for Designing Collaboration

Amy Jo Kim co-founder, Shufflebrain

community architect social game designer startup coach

Page 3: The Co-op Revolution: Top 5 Tips for Designing Collaboration

Amy Jo Kim co-founder, Shufflebrain

we specialize in

early-stage design & innovation

community architect social game designer startup coach

Page 4: The Co-op Revolution: Top 5 Tips for Designing Collaboration
Page 5: The Co-op Revolution: Top 5 Tips for Designing Collaboration

Amy Jo Kim co-founder, Shufflebrain

we specialize in

early-stage design & innovation

The Sims eBay

Rock Band Covet Fashion

Page 6: The Co-op Revolution: Top 5 Tips for Designing Collaboration

Nine Timeless Design Strategies (2000)

1. Define and articulate your Purpose

2. Build flexible, extensible gathering Places

3. Create meaningful evolving Profiles

4. Design for a range of Roles

5. Develop a strong Leadership program

6. Encourage appropriate Etiquette

7. Promote cyclic Events

8. Integrate the Rituals of community life

9. Facilitate member-run Groups

Page 7: The Co-op Revolution: Top 5 Tips for Designing Collaboration

Nine Timeless Design Strategies (2000)

1. Define and articulate your Purpose

2. Build flexible, extensible gathering Places

3. Create meaningful evolving Profiles

4. Design for a range of Roles

5. Develop a strong Leadership program

6. Encourage appropriate Etiquette

7. Promote cyclic Events

8. Integrate the Rituals of community life

9. Facilitate member-run Groups

Page 8: The Co-op Revolution: Top 5 Tips for Designing Collaboration

The Membership Lifecycle

Page 9: The Co-op Revolution: Top 5 Tips for Designing Collaboration

The Membership Lifecycle

Page 10: The Co-op Revolution: Top 5 Tips for Designing Collaboration

Discovery

Mastery

Onboarding

Habit-Building

The Players Journey

Page 11: The Co-op Revolution: Top 5 Tips for Designing Collaboration

mastery

discovery

onboarding

Product Narrative Core Loop

habits

start here

MVP PrototypeThe Players Journey

Page 12: The Co-op Revolution: Top 5 Tips for Designing Collaboration

How do you design for

sustained engagement?

Page 13: The Co-op Revolution: Top 5 Tips for Designing Collaboration

Not everyone is motivated by

zero-sum mechanics

Page 14: The Co-op Revolution: Top 5 Tips for Designing Collaboration

GAME: a system in which players engage in an

artificial conflict, defined by rules, that results in a

quantifiable outcome** Source: Rules of Play

Page 15: The Co-op Revolution: Top 5 Tips for Designing Collaboration

Zero-Sum Game

We are opponents

I Win You Lose

Page 16: The Co-op Revolution: Top 5 Tips for Designing Collaboration

Head-to-Head Battles War Simulations

Rank-Ordered Competitions Gambling

Page 17: The Co-op Revolution: Top 5 Tips for Designing Collaboration

GAME: a structured experience with rules

and goals that’s fun to play together** Source: The Player’s Journey

Page 18: The Co-op Revolution: Top 5 Tips for Designing Collaboration

Non-Zero-Sum Game

We are partners

Win-Win

Lose-Lose

Page 19: The Co-op Revolution: Top 5 Tips for Designing Collaboration

Martial Arts Charity Walk

Double Dutch Pictionary

Page 20: The Co-op Revolution: Top 5 Tips for Designing Collaboration

How do you

design for collaboration?

Page 21: The Co-op Revolution: Top 5 Tips for Designing Collaboration

1. Compete with the System

Design for Collaboration

Page 22: The Co-op Revolution: Top 5 Tips for Designing Collaboration

Tackle protein-folding science

puzzles

Page 23: The Co-op Revolution: Top 5 Tips for Designing Collaboration

Join Forces to Beat a Project

Deadline

Page 24: The Co-op Revolution: Top 5 Tips for Designing Collaboration

Complete your Self-selected Track

Page 25: The Co-op Revolution: Top 5 Tips for Designing Collaboration

1. Compete with the System

2. Shared Resources, Outcomes & Goals

Design for Collaboration

Page 26: The Co-op Revolution: Top 5 Tips for Designing Collaboration

Shared Gathering Place

Slack Team Hub with channels and sub-groups

Page 27: The Co-op Revolution: Top 5 Tips for Designing Collaboration

Shared Closet

You can borrow clothes

from your friend’s closet

Page 28: The Co-op Revolution: Top 5 Tips for Designing Collaboration

Shared Score

shared score in 2-player coop mode

Page 29: The Co-op Revolution: Top 5 Tips for Designing Collaboration

Shared Environment

Page 30: The Co-op Revolution: Top 5 Tips for Designing Collaboration

If your friend comes over, you can re-mix pieces

Shared Toys

Page 31: The Co-op Revolution: Top 5 Tips for Designing Collaboration

Shared Goals

The Contenders - self-organized Foldit team

Page 32: The Co-op Revolution: Top 5 Tips for Designing Collaboration

What resources, outcomes and

goals can YOUR members share?

Page 33: The Co-op Revolution: Top 5 Tips for Designing Collaboration

1. Compete with the System

2. Shared Resources, Outcomes & Goals

3. Inter-dependant Roles

Design for Collaboration

Page 34: The Co-op Revolution: Top 5 Tips for Designing Collaboration

earn the ability to judge crimes & punish bad behavior

Judges & Enforcers

Page 35: The Co-op Revolution: Top 5 Tips for Designing Collaboration

Expert players are invited to play curation & leadership roles

Writers & Editors

Page 36: The Co-op Revolution: Top 5 Tips for Designing Collaboration

Stylists & Fashionistas

Expert players are invited to play stylist

Page 37: The Co-op Revolution: Top 5 Tips for Designing Collaboration

What inter-dependant roles can

YOUR members play?

Page 38: The Co-op Revolution: Top 5 Tips for Designing Collaboration

1. Compete with the System

2. Shared Resources, Outcomes & Goals

3. Inter-dependant Roles

4. Cooperative Social Gestures

Design for Collaboration

Page 39: The Co-op Revolution: Top 5 Tips for Designing Collaboration

Like, Retweet, Fave

Page 40: The Co-op Revolution: Top 5 Tips for Designing Collaboration

Hug & High-5

Page 41: The Co-op Revolution: Top 5 Tips for Designing Collaboration

Kudos for Teamwork

Page 42: The Co-op Revolution: Top 5 Tips for Designing Collaboration

Coordinated Movements

Page 43: The Co-op Revolution: Top 5 Tips for Designing Collaboration

Share or Donote to a Campaign

Page 44: The Co-op Revolution: Top 5 Tips for Designing Collaboration

What co-op social gestures can

YOUR members make?

Page 45: The Co-op Revolution: Top 5 Tips for Designing Collaboration

1. Compete with the System

2. Shared Resources, Outcomes & Goals

3. Inter-dependant Roles

4. Cooperative Social Gestures

5. Non-Zero Stats & Spotlights

Design for Collaboration

Page 46: The Co-op Revolution: Top 5 Tips for Designing Collaboration

Community Stats & Social Proof

Page 47: The Co-op Revolution: Top 5 Tips for Designing Collaboration

Collective Achievement

Page 48: The Co-op Revolution: Top 5 Tips for Designing Collaboration

Topical Spotlights

Page 49: The Co-op Revolution: Top 5 Tips for Designing Collaboration

Featured Posts

Page 50: The Co-op Revolution: Top 5 Tips for Designing Collaboration

Community Contests

Page 51: The Co-op Revolution: Top 5 Tips for Designing Collaboration

Group Achievements

Page 52: The Co-op Revolution: Top 5 Tips for Designing Collaboration

Which non-zero stats and

spotlights can YOU leverage?

Page 53: The Co-op Revolution: Top 5 Tips for Designing Collaboration

Once upon a time

Page 54: The Co-op Revolution: Top 5 Tips for Designing Collaboration

a girl had a transformative experience

Page 55: The Co-op Revolution: Top 5 Tips for Designing Collaboration

and they played happily ever after

Page 56: The Co-op Revolution: Top 5 Tips for Designing Collaboration

The Coop Revolution is Here*

*it’s just not evenly distributed

Page 57: The Co-op Revolution: Top 5 Tips for Designing Collaboration

Communities shape how we see the world

Seize the opportunity

Think Co-op First

Page 58: The Co-op Revolution: Top 5 Tips for Designing Collaboration

Team Co-op

Dan Cook

@danctheduck

Michael Molinari

@OneMrBean

Chelsea Howe

@manojalpa

Amy Jo Kim

@amyjokim

Sandie Richards

@sandierichards

shout-out to my co-conspirators