Overlapping Research and Design Phases Through Participatory Strategies - Casciola, Vasco, Grøndal, Jonsson, Morelli, de Götzen

DATACAT

a participatory design case study

2 ServDes. 2016DATACAT

Lara Clare CasciolaMaria Crucera VascoEsben GrøndalAndreas JonssonNicola Morelli Amalia de Götzen


Overlapping research and design phases through participatory strategies


By including a small, focused user group throughout the project process, we moved faster and more iteratively through design phases.

Overlapping research and design phases through participatory strategies

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CONTEXT

PROCESS

PRODUCT

KEY LEARNINGS


Service Design at AAU

- Group project based

- Focus on co-creation, social innovation & user-centered design


Smart Cities + Big Data

- Theme for group projects

- How can technology improve cities?


CONTEXT

PROCESS

PRODUCT

KEY LEARNINGS


How might we improve data literacy among youth in Copenhagen?


Empathise Define Ideate Prototype Test


Empathise Define Ideate Prototype Test

USER INVOLVEMENT


Our ‘teen team’


Youth Cafe 1


Youth Cafe 1 Youth Cafe 2



Youth Cafe 3High School Test







Empathise Define




Empathise Define Define Ideate





Prototype Test





Prototype Test Prototype Test


CONTEXT

PROCESS

PRODUCT

KEY LEARNINGS


Citizens use the Datacat service to gain data literacy through municipal projects


Jimmi

Jimmi’s

DataboxMunicipal ‘Challenges’

Tell us about your

neighborhood

This

is

how

we

used

your

data

Help us decide whereto

place new bike lanes

Photograph your

favorite spot

We’re looking for location data in Hellerup

TeacherMunicipal Worker

This is how

your

data was used

We

will

use

Datacat


CONTEXT

PROCESS

PRODUCT

KEY LEARNINGS


1. A manageable, motivated user group is perhaps more important than a representative sample


2. The design process can be quick and agile without sacrificing user involvement


3. This targeted approach requires detailed planning and artifact creation

Thank you