Incremental Improvementby Tanya Zavialova

How old is Facebook?

2005 2015

How old is Coca-Cola bottle?

How old is UX Camp Europe?

great examples of quality improvement

illustrate development of ideas and technology

but preservation of legacy

Why do I want to talk about it?

On one hand some designers believe that by discarding work of another guy or girl on a project they start revolution.

Most often not!

On the other hand some product owners believe that by simply adding more features they make their product better.

Most often not!

I want to share my recipe

Assumptions to start with

• Technology changes

• Context changes

• Expectations change

• Ideas evolve

• You work on yet

another iteration

Therefore

• Think roadmap

• Think development

bandwidth

• Think evaluation

picture by unsplash @ pixabay.com

Steps to take to initiate a quality improvement

1. Study existing version first: purpose, history,

mechanics…

2. Get know users and their feedback’ feedback.

3. Find out what ideas development team has.

4. Read business requirements for the first time. All!

5. Analyze existing pain points and missing parts

to fix before new features can be developed.

6. Re-create

information

architecture and/or

screen flow.

7. Group new features

into categories.

8. Find an appropriate

place for new

features between

existing ones.

F1

F2

F3

F2.1F2.2F2.3

F4

F2.4

F4.1F4.2

F1.1

Sometimes you need to add not requested features to accommodate

requested ones.

picture by unsplash @ pixabay.com

Steps to take to make a quality improvement

8. Go through features list and sketch ideas

considering existing pain points.

9. List screens and functions that might be affected.

10. Be ready to revise screens at least twice.

11. Discuss proposal with product owner.

12. Discuss proposal with developers (de-scoping

follows).

13. Prepare semi-final specification, get approval and

share.

thank you