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The Problem of RepresentativityChallenges of User Centred Work in FLOSS Projects
A FOSDEM 2015 talk by Björn Balazs
user-prompt.com
Create great products (UCD)
Artefacts
User Relationship Management
● Seduce users to participate
User Relationship Management
● Seduce users to participate● Offer adequate options for participation
User Relationship Management
● Seduce users to participate● Offer adequate options for participation● Engage users for further community work
User Relationship Management
● Seduce users to participate● Offer adequate options for participation● Engage users for further community work
● Manage and constantly improve artefacts
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