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The need for Innovative Service
Design behind Teaching Excellence Frameworks
Prof Vicky GunnGlasgow School of Art
The lure and lair of metrics
Metrics
How needs to be underpinned by:
• Managing ‘solutionism’
• Navigating the ‘rhetoric of reaction’
• Embracing preferred possibilities pragmatically
Techniques of Relation (TOR) (Manning & Massumi, 2014)
• Formalised process of interaction
• Conceptualised as ecosystem rather than mechanism
• Process focused rather than end point / output
Change as primarily a
creative process
Materials for excellence:Crafting TOR
• Critical thinking & speculative pragmatism
• Collaborative action
• Relational ethics and orientations
What does this mean for:
• Institutional engagement with teaching enhancement
• Disciplinary critical self-awareness
• Individual excellent teachers
• Excellent students