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Stacy Fowler presents an overview of how the Next Generation Career Center model flows for large Missouri Career Centers at MAWD
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Practical Applications For
A Large Career Center
Next Generation Career Center
We will share SLATE’s Best Practices in:
Customer Flow
Assessments/Product Box
Toolbox Training/Staff Development
Tracking/Quality Assurance
Helping Staff Cope With New Stresses
Service To Populations With Special Needs
SLATE’s NGCC Model
1. Staff Assisted Job Search Services2. National Career Readiness Certificate3. Assessments4. Workshops5. Resume Development Assistance6. Training
Six Core Areas:
Job Search Assistance
Job Leads Job Referrals Job Development Job Matching Applicant Pre-screening Recruitment Events
Job Clubs
Occupational Specific Clusters Guest Speakers Courtesy Interviews Job Shadowing SETS Networking SLJM Boot Camp
Skills Upgrade & Community Referrals
On-The-Job TrainingWork Ready FastTrac Incumbent Worker Training Go Network/ Bounceback Business Person’s Between Jobs
Agency Wide and Team Meetings
Staff Feedback
Team Mentoring
Current Issuance Updates
Feature a Product of the Month
Set Benchmarks
Not In Toolbox It Didn’t Happen
Toolbox Clickology
Core/Intensive/Training Services
Customer Engagement to extend core enrollment dates
Service Mix of the Six Core Product Box Areas
Program/Staff Metrics Development
Open Door Policy
Employee Assistance Program (EAP)
Retraining – Webinars – Staff Development
Team Meetings
Team Mentoring
In-House Services (i.e. Equipment, Materials)• Overview DVD with Signing• Ubi-Duo• TTY Relay Phone System• Magnified Computer Screen & Large Keyboard
Language Select Telephone Interpreting Services Community Partners
• MERS/Goodwill• Independent Center• JESS
Stacey FowlerAdult Services Manager - Skills/Jobs Team Leader
SLATE MO Career Center - Downtown
1520 Market Street, 3rd Floor, Ste., 3029, St. Louis, MO 63103
(314)-657-3523 Fax (314) 589-8027
E-mail: [email protected]
Website: http://stlouis-mo.gov