We know that when associates like their work, they pass

along their passion and

enthusiasm to our guests –

that’s why Marriott leads

the industry in customer

satisfaction. We’ve made

helping associates find

the right fit a priority for

our culture as well which

has resulted in being

one of FORTUNE’s Best

Companies to Work For and

a Great Place to Work®.

You know yourself best but sometimes you might need a little help with clarifying what you do well and the things you don’t like to do as much. Before applying for a job (any job), ask yourself:

Use those answers to determine the types of positions that you feel best suited for.

Tough to decide between the two? No worries. Here are a couple extra questions that might help:

If your answers were A’s – take a moment to look at the jobs offered in the heart of the house. If the majority were B’s, check out front of house jobs. If your answers were split or if you answered with C’s…keep in mind one of the great parts about working in the hotel industry is the ability to move back and forth between the heart and front of house. Many employees enjoy the opportunity to learn about the different facets of a hotel operation and find that understanding multiple departments can lead to greater professional success.

Marriott Careers wants to take the mystery out of finding a job. We want to give you the tools to find the job that’s the right fit for you.Because your success = our success.

Connect with us:

Sign up for email updates – marriott.com/careers/connect-with-us.miFacebook - facebook.com/marriottjobsandcareersWeibo - weibo.com/marriottcareersLinkedIn - linkedIn.com/company/marriott-internationalTwitter - twitter.com/marriottcareers

Front of house positions directly serve the guest. These departments are traditionally front desk, food and beverage service, bell staff, banquets, sales, catering and convention services.

Understanding Marriott’s FRONT AND HEART OF HOUSE

What types of work activities do you enjoy most? Least?Describe the working environment where

you’ve done your best work.

What types of people bring out the best in you?

When starting a new job or joining a new group, how do you go about making friends?

Sometimes I’m nervous introducing myself to strangers, so I’ll wait until they approach me.

I have no problem introducing myself. In fact, I try to find new friends all the time!

It depends on the situation.

Think about a time when you had to work on a task alone. Would you describe it as:

Challenging and fun

Dull and boring

Okay every once in a while – breaks up the routine

Heart of house jobs are behind the scenes and keep the operation running smoothly. Departments include housekeeping, laundry, culinary, accounting, human resources, engineering and landscaping.

FRONT OF HOUSE HEART OF HOUSE