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UNIVERSIDAD TÉCNICA DE AMBATO FACULTAD DE CIENCIAS HUMANAS Y DE LA EDUCACIÓN CARRERA DE IDIOMAS MODALIDAD PRESENCIAL STUDENT PORTFOLIO “BUSINESS I” Fourth Semester “A” Student´s name: Lopez Alvarez Ana Belen Professor´s name: Lic. Mg. Edgar Encalada AMBATO ECUADOR October 2015 March 2016

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UNIVERSIDAD TÉCNICA DE AMBATO

FACULTAD DE CIENCIAS HUMANAS Y DE LA

EDUCACIÓN

CARRERA DE IDIOMAS

MODALIDAD PRESENCIAL

STUDENT PORTFOLIO

“BUSINESS I”

Fourth Semester “A”

Student´s name: Lopez Alvarez Ana Belen

Professor´s name: Lic. Mg. Edgar Encalada

AMBATO – ECUADOR

October 2015 – March 2016

TABLE OF CONTENTS.

MISIÓN (MISION STATEMENT) .................................................................................. 3

VISIÓN (VISION STATEMENT) ................................................................................... 3

PERFIL DE EGRESO (EXIT PROFILE) ......................................................................... 4

STUDENT´S C.V. ............................................................................................................ 6

STATEMENT OF PERSONAL LEARNING GOALS. ................................................... 7

SYLLABUS ...................................................................................................................... 8

Evidence for Element 1 ................................................................................................... 20

Evidence for Element 2 ................................................................................................... 22

Evidence for Element 3 ................................................................................................... 24

Evidence for Element 4 ................................................................................................... 26

Evidence for Element 5 ................................................................................................... 28

FINAL REFLECTION .................................................................................................... 29

PORTFOLIO RUBRIC ................................................................................................... 30

FACULTAD DE CIENCIAS HUMANAS Y DE LA

EDUCACIÓN

CARRERA DE IDIOMAS

MISIÓN (MISION STATEMENT)

Formar profesionales líderes competentes, con visión humanista y

pensamiento crítico a través de la Docencia, la Investigación y la

Vinculación, que apliquen, promuevan y difundan el conocimiento

respondiendo a las necesidades del país.

VISIÓN (VISION STATEMENT)

La Carrera de Idiomas de la Facultad de Ciencias Humanas y de la

Educación de la Universidad Técnica de Ambato por sus niveles de

excelencia se constituirá como un centro de formación superior con

liderazgo y proyección nacional e internacional

UNIVERSIDAD TÉCNICA DE AMBATO

FACULTAD DE CIENCIAS HUMANAS Y DE LA EDUCACIÓN

CARRRA DE IDIOMAS

PERFIL DE EGRESO (EXIT PROFILE)

Al concluir la Carrera de Idiomas los estudiantes demostrarán haber adquirido y

desarrollado las siguientes competencias, capacidades, habilidades, destrezas y

desempeños como resultados de su formación profesional:

1. Usa el idioma inglés a un nivel B2 del Common European Framework.

2. Maneja competentemente los métodos y estrategias metodológicas para la enseñanza

del idioma inglés según las exigencias del Teaching Knowledge Test (TKT)

3. Diseña programas o cursos específicos y sus respectivos materiales didácticos.

4. Elabora materiales didácticos mediante la utilización de NTIC´s.

5. Transforma el contexto educativo a tráves de la práctica de valores.

6. Genera escenarios de aprendizaje significativos dando lugar a la investigación

participativa, el aprendizaje basado en problemas y el trabajo en equipo.

7. Maneja leyes y reglamentos de Educación Ecuatoriana.

8. Aplica técnicas de valoración de los aprendizajes, así como también de su propio

desempeño docente.

9. Manejo de los aspectos sociales, intelectuales y psicológicos de los estudiantes para

promover el aprendizaje.

La Carrera de Idiomas adopta como instrumentos de evaluación interno del perfil de

ingreso dos simulaciones de exámenes con estándares internacionales. Siendo así,

Teaching Knowledge Test (TKT) test de acreditación internacional para la enseñanza del

inglés y Test of English as a Foreign Language (TOEFL) para la competencia

comunicativa.

Para ello la Coordinación de Carrera de Idiomas organizará dentro de los módulos

optativos seminarios taller de preparación para dichos tests, los mismos que podrán ser

aprobados a partir del séptimo semestre.

STUDENT´S C.V.

PERSONAL INFORMATION:

NAME: López Álvarez Ana Belén

AGE: 20 years

I.C: 1804462834

DATE AND PLACE OF BORN: Ambato, Tungurahua 31st, 1996

ADRESS: Ambato- Ecuador

TELEPHONE: 0999400767 / (03) 2872492

E-MAIL: [email protected]

STUDIES:

ELLEMENTARY SCHOOL: “Juana de Arco” (2008)

HIGH SCHOOL: Colegio Técnico Agroindustrial Pedro Fermín

Cevallos (2013)

UNIVERSITY: Universidad Técnica de Ambato.

STATEMENT OF PERSONAL LEARNING GOALS.

The English language is one of the most spoken languages around the world and

everything that we know is being developed based on this language. English is useful

worldwide because it allows us to communicate with others and know about their past

and current times culture.

I am really interested in learning how to speak English correctly because it gives

us many opportunities and makes our lives easier, for example: if you speak English you

can have more and better job opportunities. Also English can help you to continue

studying another career that requires the knowledge of this language.

Throughout this module called Business I, I really want to learn how to

communicate in a written and oral way in the English business world.

I think the most important thing to become good at something is the practice and

the perseverance. To be good at Business, I will do my best into the hours of classes but

also by myself checking all the available sources about effective communication

techniques that will help me to improve my languages skills.

UNIVERSIDAD TÉCNICA DE AMBATO

FACULTAD DE CIENCIAS HUMANAS Y DE LA EDUCACIÒN

CARRERA DE IDIOMAS

MODALIDAD PRESENCIAL

SÍLABO

BUSINESS “EMPRENDIMIENTO”

Octubre 2015 – Marzo 2016

EDGAR ENCALADA TRUJILLO

Magister en Lingüística Aplicada a la Educación Bilingüe Español – Inglés

Licenciado en Ciencias de la Educación especialidad Inglés

AMBATO - ECUADOR

2015

2

I. GENERAL INFORMATION Subject

Business (Emprendimiento)

Program

Carrera de idiomas

Code: FCHE/I/MP/2129/06/06

Prerequisites: NONE

Study Modality: Presencial

Subject Code

Curricular Organization Unit:

Profesional

Credits: 3

Level:

Fourth

Corequisites:

Subject Code

1. Language

Teaching

Strategies

FCHE/I/MP/2129/06/05

Hours per Week

Class Hours:

3

Theoretical:1

Practical:2

Tutoring Student

Hours:

On Campus:1

Virtual:

TOTAL LEARNING HOURS : WEEK HOURS:3

HOURS DURING THE SEMESTER

NUMBER OF SEMESTER HOURS: (16 weeks x 3 hours) = 48 hours

INTERDEPENDENT HOURS: 56 hours

ACADEMIC TUTORING: 16 hours

TOTAL HOURS: 48+56+16 = 120 hours (3 credits)

II. PROFESSOR'S TEACHING PROFILE

Professor's name: Encalada Trujillo Edgar Guadia

Academic degree: Magister en Lingüística Aplicada a la Enseñanza Bilingüe Español -

Ingles

Knowledge area:

Broad field 01 Education

Narrow field 011 Education

Detailed field 0114 Teacher training with subject specialization Bachelor's degree: Licenciado en Ciencias de la Educación especialidad Inglés

Knowledge area:

Broad field 01 Education

Narrow field 011 Education

Detailed field 0114 Teacher training with subject specialization Professional experience: 15 years

Teaching experience: 18 years

Program Academic area: Pedagogical and Psycholinguistics Competence

3

Professsor's schedule (practical application and learning experimentation) :

Wednesday from 10:00 to 12:00

Friday from 9:00 to 10:00

Professor's schedule (Academic tutoring):

Tuesday and Thursday from 13:00 to 14:00

Phone numbers: 032 800 435 - 0996575373

E-mail: [email protected]

III. COURSE DESCRIPTION AND OBJECTIVES Purpose

Use English in an oral and written way to communicate efficiently in a business context

according to the requirements of a global world.

Course Description:

Business communication involves constant flow of information as a fundamental part of

any organizations. It involves number of people. Communication here plays a very

important role in process of directing and controlling the people in the organization.

Immediate feedback can be obtained and misunderstandings if any can be avoided.

So, the aim is to develop learners’ confidence and fluency in some basic areas of business;

as well as improving communication techniques and developing and consolidating the

target language in this context. Besides, students will be able to recognize some technical

vocabulary within the business context, apply rules of socialization with people from

different cultures; analyze rules of communication through technological resources. Also

they will prepare simulated telephone support and assess business projects. This syllabus

contributes to the development of the Communicative Competence in correspondence to

the Council Common European Framework level B2.

Course General Objective:

To communicate in English using the language skills of reading, listening, speaking and writing

in the business world.

Course Specific Objectives :

1. Recognize some technical vocabulary for communication within the business context

2. Apply rules of socialization with people of different cultures in order to interact in the

business world.

3. Analyze rules of communication through technological resources for business issues

4. Prepare simulated telephone support in different commercial aspects

5. Assess business projects for entrepreneurships

4

IV. COURSE STUDY PROGRAM Curricular Units

U.1 Recognize some technical vocabulary for communication within the business context

Thematic Units

Class Hours Tutoring

Hours

Independent hours

including research and

community service

Assessment tools

Theoretical Practical

1.1 Some business terms 1 3 Tasks

1.2 Cross cultural understanding 1 2 1 3 Scoring scales

1.3 Welcome visitors 1 2 1 3 Questionnaires

1.4 Small talks: keeping the conversation going 1 2 1 3 Mind maps

Written tasks

Summative tests

Digital tasks in Excell

SUBTOTAL HOURS 4 6 3 12 TOTAL HOURS 25

Learning outcome: Present a conversation about keeping the conversation going during small talks based on the corresponding units of the book

Learning Methodologies: Collaborative Learning; Project based learning, Study case, problem based learning

Educational Strategies: Simulations; Conferences; Mind maps creation

Didactic Resources: Slides, markers, projector, audiovisual aids, internet

5

U.2 Apply rules of socialization with people of different cultures in order to interact in the business world.

Thematic Units

Class Hours

Hours of

Tutoríng

Independent study

including research and

relationship with the

society

Mechanisms and assessment

tools

Theoretical

Practical

2.1 Cross cultural understanding 1 1 1 3 Tasks

2.2 Inviting, and accepting or declining. 1 1 1 Scoring scales

2.3 Eating out with visitors 1 1 1 3 Questionnaires

2.4 Cross cultural understanding 1 1 1 Mind maps

2.5 Inviting, and accepting or declining. 1 1 2 Written tasks

Summative tests

Digital tasks in Excell

Tasks

Scoring scales

Questionnaires

SUBTOTAL HOURS 5 5 5 8 TOTAL HOURS 23

Unit Learning outcome: Write and present scripts about ways to invite visitors to have a social time based on what was covered in class.

Learning Methodologies: Collaborative Learning; Project based learning, Study case, problem based learning

Educational Strategies: Simulations; Conferences; Mind maps creation

Didactic Resources: Slides, markers, projector, audiovisual aids, internet

6

U.3 Analyze rules of communication through technological resources for business issues

Thematic Units

Class Hours

Hours of

Tutoring

Independent study including

research and relationship

with the society

Mechanisms and assessment

tools

Theoretical

Practical

3.1 Preparing to make telephone calls. 1 2 1 2 Tasks

3.2 Receiving calls. 1 1 1 Scoring scales

3.3 Asking for and giving repetition 1 1 1 2 Questionnaires

3.4 The secretarial barrier 1 1 1 3 Mind maps

3.5 Sample Business Letter 1 1 1 3 Written tasks

Summative tests

Digital tasks in Excell

Tasks

Scoring scales

SUBTOTAL HOURS 5 6 5 10 TOTAL HOURS 26

Unit Learning outcome: Participate in role plays about receiving phone calls and a Business letter based on the contents of the textbook.

Learning Methodologies: Collaborative Learning; Project based learning, Study case, problem based learning

Educational Strategies: Simulations; Conferences; Mind maps creation

Didactic Resources: Slides, markers, projector, audiovisual aids, internet

7

U.4 Prepare simulated telephone support in different commercial aspects

Thematic Units

Class Hours

Hours of

Tutoring

Independent study including

research and relationship

with the society

Mechanisms and assessment

tools

Theoretical

Practical

4.1 Cross-cultural communication on the telephone(1) 1 1 2 Tasks

4.2 Setting up appointments 1 1 1 Scoring scales

4.3 Changing appointments 1 1 3 Questionnaires

4.4 Ending a call 1 1 1 Mind maps

4.5 Cross-cultural communication on the telephone (2)- 1 3 Written tasks

4.6 Problem solving on the telephone 1 1 2 Summative tests

4.7 Complaints 1 1 Digital tasks in Excell

Tasks

Scoring scales

SUBTOTAL HOURS

5 6 4 10 TOTAL HOURS 25

Unit Learning outcome: Design and present a short role play about using the telephone based on the dialogues covered in class

Learning Methodologies: Collaborative Learning; Project based learning, Study case, problem based learning

Educational Strategies: Simulations; Conferences; Mind maps creation

Didactic Resources: Slides, markers, projector, audiovisual aids, internet

8

U.5 Assess business projects for entrepreneurships

Thematic Units

Class Hours

Hours of

Tutoring

Independent study including

research and relationship

with the society

Mechanisms and assessment

tools

Theoretical

Practical

5.1 The structure of decision making meetings 1 Tasks

5.2 Starting and asking for opinion 1 2 Scoring scales

5.3 Interrupting and handling interruptions 1 1 1 2 Questionnaires

5.4 The structure of decision making 1 Mind maps

5.5 Stating and asking for opinion 1 1 Written tasks

5.6 Interrupting and handling interruptions 1 2 Summative tests

5.7 Asking for and giving clarification 1 Digital tasks in Excell

5.8 Delaying decisions 1 1 2 Tasks

5.9 Ending the negotiation 1 Scoring scales

SUBTOTAL HOURS

5 5 3 8 TOTAL HOURS 21

Unit Learning outcome: Create a project according to an enterprise trying to sell a product based on the suggestions given in class. Interdisciplinary project

Learning Methodologies: Collaborative Learning; Project based learning, Study case, problem based learning

Educational Strategies: Simulations; Conferences; Mind maps creation

Didactic Resources: Slides, markers, projector, audiovisual aids, internet

9

V. NORMATIVE STANDARDS EVALUATION

Specific Objectives

Diagnostic

Evaluation

Formative

Evaluation

Summative Evaluation

1. Recognize some technical vocabulary for communication within the business context

Techniques and

instruments:

Teacher observation

Questionnaire

Oral test

Oral presentations

Rubrics for Oral

presentation

Questionnaire

2. Apply rules of socialization with people of different cultures in order to interact in the

business world.

Techniques and

instruments:

Questionnaire

Oral participation

Observation

Questionnaire

Written activity

Presentation

Oral and written

quizzes

3. Analyze rules of communication through technological resources for business issues

Techniques and

instruments:

Oral test

PORTFOLIOS

Oral presentations

Oral and written

quizzes and tests.

Oral presentations.

Rubric for oral

presentations

Questionnaire

4. Prepare simulated telephone support in different commercial aspects

Techniques and

instruments:

Teacher observation.

Oral and written

quizzes and tests.

Portfolios.

Rubric for mid-

term oral

presentations

5. Assess business projects

Techniques and

instruments:

Teacher

observation.

Oral presentations.

Portfolios.

Learning logs.

Oral and written

quizz

Rubric for final oral

presentations

10

VI. BIBLIOGRAPHY

AUTHOR (S) ISSUED

YEAR BOOK TITLE

EDITION

NUMBER EDITORIAL

CITY/COUNTRY

NUMBER OF

PAGES

Sweeney, S. 2004 Communicating in

business

2nd

Edition

Cambridge

University

Press

England, Essex 320

CODE/ DATABASE LOCATION: Código de Biblioteca 659=20)

(Inventario: 08011)

COMMENTARY:

This is a short course for business English students which will be familiarized

with the business world

NUMBER OF

ISSUES

PRINTED: X

DIGITAL: 1

VIRTUAL: X

URL: http://assets.cambridge.org/97805215/49127/sample/9780521549127ws.pdf

AUTHOR (S) ISSUED

YEAR BOOK TITLE

EDITION

NUMBER

EDITORIAL CITY/COUNTRY

NUMBER OF

PAGES

Heisterberg, R. 2014 Creating Business Agility:

How Convergence of

Cloud, Social, Mobile,

Video, and Big Data

Enables Competitive

Advantage.

Editorial

Wiley

387

CODE/ DATABASE LOCATION: COMMENTARY: The book describes the agility that comes from collaborative commerce, and

provides key decision makers the implementation roadmap they need to build a

successful business ecosystem.

NUMBER OF

ISSUES PRINTED:

DIGITAL: X

VIRTUAL:

URL: http://site.ebrary.com/lib/uta/docDetail.action?docID=10925541&adv.x=1&p00=hb1&f00=lccn&p00_upper=hj9999

11

AUTHOR (S) ISSUED

YEAR BOOK TITLE

EDITION

NUMBER EDITORIAL

CITY/COUNTRY

NUMBER OF

PAGES

Esteban, J. L. 2014 Vive tu sueño, emprende. Editorial UOC,

S.L., 2014 249

CODE/ DATABASE LOCATION: COMMENTARY:

It is necessary to keep on struggling constantly in order to achieve our goals,

this text gives you a series of strategies to get your dreams.

NUMBER OF

ISSUES PRINTED:

DIGITAL: X

VIRTUAL:

URL: http://site.ebrary.com/lib/utasp/docDetail.action?docID=10902828&p00=emprendimiento

ADDITIONAL BIBLIOGRAPHY

AUTHOR (S) ISSUED

YEAR BOOK TITLE

EDITION

NUMBER EDITORIAL

CITY/COUNTRY

NUMBER OF

PAGES

Frey, R 2012 Successful Proposal

Strategies for Small

Businesses: Using

Knowledge Management

to Win Government,

Private-Sector, and

International Contracts

6th Edition Editorial

Artech House

Chicago, Illinois 723

CODE/ DATA BASE: COMMENTARY:

This guide maps and details every stage of the contractor proposal response

lifecycle and shows readers how to produce proposals which maximize their

company's strengths and respond fully to client criteria.

NUMBER OF

ISSUES PRINTED:

DIGITAL: X

VIRTUAL:

URL: http://site.ebrary.com/lib/uta/docDetail.action?docID=10583833&p00=enterpreneurship

12

VII. SYLLABUS APPROVAL Date prepared: September 21st, 2015

Lic. Edgar Encalada Trujillo. Mg.

SUBJECT PROFESSOR

Date of approval: September 23rd, 2015

Lic. Marbella Escalante. Mg. Mg. Verónica Chicaiza Redin PhD.

Area Coordinator Program Coordinator

Syllabus Evaluator Syllabus Validator

Dr. Marcelo Núñez Mg.

Faculty Sub-Dean

Approval

13

UNIVERSIDAD TÉCNICA DE AMBATO

FACULTAD DE CIENCIAS HUMANAS Y DE LA

EDUCACIÓN

BUSINESS I

EVIDENCE ELEMENT 1

Recognize some technical vocabulary for

communication within the business context

LEARNING OUTCOME

Present a conversation about keeping the conversation

going during small talks based on the corresponding

units of the book

ELEMENT: Role Play

14

15

UNIVERSIDAD TÉCNICA DE AMBATO

FACULTAD DE CIENCIAS HUMANAS Y DE LA

EDUCACIÓN

BUSINESS I

EVIDENCE ELEMENT 2 Apply rules of socialization with people of different

cultures in order to interact in the business world.

LEARNING OUTCOME

Write and present scripts about ways to invite visitors

to have a social time based on what was covered in

class.

ELEMENT: Oral Presentation Unit 4

16

17

UNIVERSIDAD TÉCNICA DE AMBATO

FACULTAD DE CIENCIAS HUMANAS Y DE LA

EDUCACIÓN

BUSINESS I

EVIDENCE ELEMENT 3

Analyze rules of communication through technological

resources for business issues

LEARNING OUTCOME

Participate in role plays about receiving phone calls and

a Business letter based on the contents of the textbook.

ELEMENT: Advertising Campaing

18

19

UNIVERSIDAD TÉCNICA DE AMBATO

FACULTAD DE CIENCIAS HUMANAS Y DE LA

EDUCACIÓN

BUSINESS I

EVIDENCE ELEMENT 4

Prepare simulated telephone support in different

commercial aspects

LEARNING OUTCOME

Design and present a short role play about using the

telephone based on the dialogues covered in class

ELEMENT: Oral “product” presentation.

20

21

UNIVERSIDAD TÉCNICA DE AMBATO

FACULTAD DE CIENCIAS HUMANAS Y DE LA

EDUCACIÓN

BUSINESS I

EVIDENCE ELEMENT 5

Assess business projects for entrepreneurships

LEARNING OUTCOME

Create a project according to an enterprise trying to sell

a product based on the suggestions given in class.

Interdisciplinary project

ELEMENT: My Business Project.

22

UNIVERSIDAD TÉCNICA DE AMBATO

FACULTAD DE CIENCIAS HUMANAS Y DE LA EDUCACION

CARRERA DE IDIOMAS

BUSINESS I

STUDENTS:

LOPEZ ANA BELEN

MENDOZA VALERIA

RENJIFO MONICA

DATE: February 17th, 2016

TEACHER: Lic. Mg. Edgar Encalada

4TH LEVEL

LEARNING OUTCOME 5

“BUSINESS PLAN”

October 2015- March 2016

Ambato - Ecuador.

23

“SMART CLOTHES”

24

EXECUTIVE PLAN

Nowadays technology has taken an important role in our

daily life.

“Outfitech” our new company that is located in Ambato

will offer a variety of Smart clothing for all ages.

“Outfitech” will offer all the available technology in

your hands and create Smart daily clothing at affordable

prices.

MISSION

The company sells all kind of Smart good quality clothes

such as jackets, t-shirts, pants, casual shoes, snickers

and sportswear clothes.

These kind of clothes are made of different kind of

technologies depending on costumers needs.

The company wants to provide the highest quality

customer service.

25

OBJECTIVES

Provide some technology advantages into your hands.

Offer good quality clothing and deliver the highest

quality customer service.

Become the leader industry in making this kind of

clothes.

COMPANY INFORMATION

Location:

Ambato (Los Chasquis y Rio Pallatanga)

Company Ownership:

Lopez Ana Belen, Valeria Mendoza, Monica Renjifo

and investors budget.

Contact for sales:

0982258094

26

PRODUCT DESCRIPTION

t-shirts _ $35

These t-shirts will change their color due to your

body temperature.

They will also measure your heart beating rate.

PRODUCT DESCRIPTION

Sportswear clothes - $65

They won´t allow you to sweat.

They will control your body temperature and

regulate it.

27

FINAL REFLECTION

Business as a subject has been very useful to me, taking into account that the learned

communication strategies are so helpful to communicate appropriately in the business world

using the English language.

I consider the Business module as a very useful tool while studying to become an

English Teacher because it will allows me to know how to apply important communication

skills and in a near future how to teach it appropriately.

For example here in our Castilian spoken country called Ecuador, “If I have a good

knowledge background of Business, I could teach my future students this second language

in the correct way, and giving them reading, listening, speaking and writing tools helping them

to learn the language and use it in a business context.

To conclude Business as a subject it will help me to improve my language skills and

to be a competitive user of English language being successful in my studies and my future

career as an English Teacher.

28