Upload
maarten77
View
752
Download
3
Tags:
Embed Size (px)
DESCRIPTION
Citation preview
© Copyright Ezwim 2010
Developing an Effective Mobile Policy
Wendy van Meer
Daniel Mens
© Copyright Ezwim 20102
The Mobile Workplace
Why Policies Matter
Getting Down to Business
Discover the Ezwim Advantage
Q & A
Agenda
© Copyright Ezwim 20103
The Mobile Workplace
Over 90% of organizations now have employees using smartphones within their organizations. Depending on the size of the organization, this can cover tens of thousands of individuals – source: Strategy Analytics
By 2013, mobile phone will overtake PCs as the most common Web access device worldwide – source: Gartner 2010
© Copyright Ezwim 20104
Benefits of wireless solutions: Increased productivity Improved efficiency Improved response times
To ensure cost control and security a formal mobility policy is crucial
How do enterprises maintain control
over usage?
How to deal with private usage?
Prevent information loss?
How to keep track of devices?
The Mobile Workplace
© Copyright Ezwim 20105
Effective Policies Should: Support employees with mobile communications Establish standards for acceptable use Improve management of mobility costs Enhance security of Data
Why Policies Matter
© Copyright Ezwim 20106
Now it’s time to start writing
Getting Down To Business
© Copyright Ezwim 20107
Policies should never be written in isolation
Getting Down To Business
© Copyright Ezwim 20108
Consider a usage policy per user group
Getting Down To Business
© Copyright Ezwim 20109
Insight into employee user costs
Getting Down To Business
© Copyright Ezwim 201010
Management buy-in
Getting Down To Business
© Copyright Ezwim 201011
Getting Down To Business
Automate Policy
Compliance
Implement
Define
Define Define User Groups Device type Services & Applications Acceptable Usage Procurement Disposition
Implement Cross-functional team Educate
Automate Compliance Business Rules Visibility into usage Allocation of cost MACD Asset management
Review and update your Policy to address the changing mobility landscape
© Copyright Ezwim 201012
Getting Down To BusinessKey Questions for Mobility
Away FromHome Town
Away FromOffice
Away FromDesk
Office Worker
Mobile Worker
Mobile Sales or Operations
Executive
User Groups – Who should have a device?
Applications
Fleet Management
Devices – What platforms should be supported?
Android BlackBerry iPhone SymbianWindows
MobileOther?
Applications – What should be mobilised?
© Copyright Ezwim 201013
National Sales
Device: BlackberryServices: Voice and emailAdditional hardware: Datacard
Usage Policy All calls to voice mail are inside policy All internal calls are inside policy All other roaming and international calls are outside policy Entertainment numbers are outside policy SMS usage will be inside policy All mobile data is inside policy All calls in weekends are outside policy All calls from Monday to Friday are inside policy
Example User Group
© Copyright Ezwim 201014
Discover the Ezwim advantage
Demo
© Copyright Ezwim 2009
Webinar Screenshots
© Copyright Ezwim 201016
Set policies to pre-allocate on user level
© Copyright Ezwim 201017
User will receive monthly notification mail
© Copyright Ezwim 201018
End user access
© Copyright Ezwim 201019
End user tag personal vs Corporate in user account
© Copyright Ezwim 201020
End user tag personal vs Corporate in user account
© Copyright Ezwim 201021
Define a Customer specific catalog
© Copyright Ezwim 201022
Start the request as an end user, business manager or corporate administrator
© Copyright Ezwim 201023
Track & Trace orders (MACD)
© Copyright Ezwim 201024
Track & Trace orders (MACD) on country and MNC level
© Copyright Ezwim 201025
All Device Models & Inventory
© Copyright Ezwim 201026
Wrapping-up
To ensure cost control and security a formal mobile policy is crucial Define, implement and automate mobile policies Consider using User Groups Update your policy annually
© Copyright Ezwim 201027
10-04-2023
Questions
© Copyright Ezwim 200827
© Copyright Ezwim 201028
Wendy van Meer
Daniel [email protected]
+31 20 888 4388
www.ezwim.com
Contact us
© Copyright Ezwim 200928