Zaken investigation

Investigation Of The Zaken Corporation

Who Investigated The Zaken Corporation?

© Copyright 2011 The Zaken Corporation www.zakencorp.biz

http://www.zakencorp.biz/

Who Investigated The Zaken Corporation?

Ripoff Report is a consumer advocacy organization run by the Bad Business Bureau. It

has been in operation since 1999.



WHY Did They Investigate The Zaken

Corporation?



Why Did They Investigate The Zaken Corporation?

After reading complaints about Zaken on Rip-off Report, Tiran Zaken, President and CEO of The

Zaken Corporation, contacted them to resolve the customer complaints.



HOW Did They Investigate The Zaken

Corporation?



How Did They Investigate The Zaken Corporation?

Rip-off Report spent a number of months investigating The Zaken Corporation and its

business practices and the complaints that had been made by past customers.

© Copyright 2011 The Zaken Corporation© Copyright 2011 The Zaken Corporation www.zakencorp.biz


WHAT Did They Find In Their Investigation?



Ex-employee Falsified Many Complaints

●A former ex-employee instigated many of the online complaints

● This ex-employee was running the New York office and was fired by the Company for doing business against The Zaken Corp. and its' associates, ripping off both the Zaken Associates and the Zaken Corp.



Ex-employee Purposely Mistreated Customers

This individual was purposely mistreating Zaken Corp. customers in an effort to create problems for them.

After his termination he threatened to start a "Competing" business and started spreading many lies on the internet about Zaken Corp.



Customer Service Is Zaken's Top Priority

● Zaken fired four employees who were not providing it's customers with top customer service.

● Office Manager of the New York office was fired so that this former employee's unethical practices in business can no longer affect customers.



Customer Interviews Gave Good Results

Most customers contacted by Rip-off Report responded:

“We were frustrated and that is why we filed a report, but since our recent contact with Zaken Corporation, we have a refund, but we are so

pleased about the response to the situation that we are thinking of investing in the business

again.”



Customer Interviews Gave Good Results

A couple respondents said:

“I have not received anything back yet, but they're being real nice about it.”

Two were nasty; one said to take a (censored) hike!



WHAT Are Their Conclusions?



How can I contact The Zaken Corporation?

Rip-off Report feels that The Zaken Corp., is a legitimate operation and in some cases, has been

a victim of circumstances.

Zaken Corp admitted they needed improvements and new policies with respect to refunds and

customer service. They are now in place.



Rip-off Report Investigation Stated:

Rip-off Report cannot vouch for the Zaken Program itself, as we do not have any first-hand knowledge or experience of the program, but, we do know, they have made a commitment to satisfy

all customers past and present.



Rip-off Report Investigation Stated:

Our investigation reveals they do have a large customer base of satisfied clients/associates and

they do buy, sell and warehouse tens of thousands dollars worth of closeouts with their associates each month, .. someone out there is

making money with their program.



Was There Any Follow Up After The

Investigation?



On May 7 2011, Rip-off Report issued a Special Update:

“Zaken Corporation remains committed to increased customer satisfaction and has

improved their business practices over the years to better serve their customers.

Zaken Corporation is truly dedicated to making sure their customers are satisfied and that any

complaints which do arise are addressed promptly and fairly.”



“To date, Zaken Corporation has made good faith efforts to resolve all complaints reported on Rip-off

Report.”

“Based on our experience, the member business has proven to be among the top members of the

Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program

as a Verified Safe Business™.”



“Over time and since becoming a member, Zaken Corporation has remained actively

engaged and improving the way they address customer service complaints.”

“As an active and current member of the Rip-off Report Corporate Advocacy Business

Remediation and Customer Satisfaction Program we are happy to report that now more than ever

Zaken Corporation remains committed to improving customer satisfaction.”



Read The Full Report Here:

http://www.ripoffreport.com/home-based-business/zaken-corp/rip-off-report-investigation-24p7c.htm


http://www.ripoffreport.com/home-based-business/zaken-corp/rip-off-report-investigation-24p7c.htm


Please let us answer your questions.

Contact The Zaken Corporation:

Toll Free: +1 866 459-0733Email: [email protected]

2610 Conejo Spectrum St.Thousand Oaks, Ca 91320

Office Hours: Mon-Fri 8:30AM to 3:00PM PST

www.zakencorp.biz


