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You canNEGOTIATE
anythingThe basis
Before we start… Only man negotiates Your full participation 1 minutes - five recent conflicts
What is negotiation?
To negotiate is to trade something we have for
something we want. - Anon -
The GG: You have to give in order to get
In the past, and now It requires (business) knowledge as
well as human nature
The goals Achieve the objective(s) set Be of benefit to all parties Ensuring a WIN/WIN situation
Phases of negotiation Plan Debate Propose Bargain
Skills needed Communication skills: listening,
speaking, body language Facilitation skills: influence, timing,
closing deals
The hot buttons Yours and Theirs Emotional response may trigger a
disaster
A story
TIPS Don’t accept the first offer Effective negotiation requires good
emotion control (impatience, loss of temper)
Talk, yet listen Influence, not argue If… then…
The final challenge
You are given 1 minute to plan,and 2 minutes to try
Summary Plan well Control your emotions Win – win
Remember, when it comes to negotiation, use GG
it’s cool to learn or know about negotiation skills, yet it’s better to
practice