Anticipate. Connect. Personalize. Own.The Starbucks Experience

Humble Beginnings

• The tale of a father’s accident• Starbucks opens doors in 1971• Inspired by espresso bars in Milan• Brings concepts back to Seattle

Why Starbucks?

• Expect more than just coffee.• A high standard of quality• Coffee personalized to your taste.• Workers are not just workers.

A Center of Culture

• Easily accessible with over 20,000 stores• Inviting, diverse environment• Meeting place for people of all backgrounds• #extrashotofgood

Recognizing the Best

• “No. 1 Best Coffee,” Fast Food and Quick Refreshment categories

• One of the “World’s Most Ethical Companies”• One of the “Most Admired Companies in

America” • “Most Ethical Company, European Coffee

Industry”• And many more

Guaranteed Satisfaction

• Coffee grown with high standards• Many custom options for your needs• Love your drink—or get it remade• Wait too long? Next one’s free

Not A Job, A Passion

• Partners are the heart of Starbucks• One of “100 Best Companies to Work For”• Diverse and inclusive—equal opportunity• Dedicated to seeing partners succeed• Passionate about partner needs

A Bright Future

• Constantly improving customer experience• Many new locations• Continuously adding new partner perks• Creating inspired moments each day