1. Some questions 1. Do you have a central contact list / database which is updated on a real time basis? 2. Do you have a system for recording all the interaction details with the customers? 3. Can you measure your marketing campaign ROI? 4. Can you view your current sales pipeline and also do sales forecasting? 5. Can you monitor meetings / activities / sales of your field staff? 2. If your answer is no then You need a CRM Strategy & System Win more sales and repeat business through SugarCRM. SugarCRM powers the CRM of more than 1,00,000 satisfied companies 3. Why CRM? Acquire customers Know your customer well Get closer to your customer at every point of contact Retain customers Build long term & profitable relationships with chosen customers 4. SugarCRM provides Marketing Automation Sales Force Automation Employee Collaboration Customer Support 3600 View of the Customer 5. Modules Available in SugarCRM Sales Force Automation : Contact, Accounts, Activities Marketing & Promotion : Leads, Opportunities, Marketing Campaign After Sales Service & Support : Cases, Bugs Sales Forecasting & Reports : Views, Dashboard, Dashlets Collaborative Tools : Calendar, Documents, Email, My Portal, RSS, Projects 6. Contacts Module 7. Contacts Module 8. Opportunities Module 9. Opportunities Module 10. Calendar Module 11. Calendar Module 12. Campaigns Module 13. Campaigns Module 14. Dashboard Module 15. Dashboard Module 16. Sanver E-Solutions offers CRM Consulting & Gap Analysis SugarCRM Installation, Hosting, Upgradation, Maintenance and Technical Support SugarCRM Customization Database / Backend programming New Module Development, Sugar Extension / Third party tool integration Data Migration (from ACT!, Salesforce, MySQL / MS-SQL Server / Oracle / PostGreSQL Databases) SugarCRM Implementation based on Gap Analysis / CRM Consulting Report Custom on-site SugarCRM Training 17. SugarCRM Implementation Methodology (what to do and how to do?) CRM Strategy Development, Requirement Analysis based on CRM Strategy, TCO / ROI Analysis SugarCRM Implementation, Configuration & Hosting SugarCRM Customization of modules / interfaces based on client requirements System Integration & Migration to existing enterprise systems (if required) Comprehensive Training & Support program Program Review in the form of one day on-site quarterly review program 18. Thank You Have a Nice Day!!!