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www.spidergap.com
Why choose Spidergap?
An introduc8on to Spidergap’s key benefits and recent case studies
www.spidergap.com
Why choose Spidergap?
1. Easy-‐to-‐understand reports
2. Customizable ques9onnaire
3. Fantas9c support
4. Cost-‐effec9ve, par9cularly at scale
5. Used by organisa9ons globally
www.spidergap.com
1. Easy to understand reports Making it easy for employees to iden8fy where they need to improve, and help them
to plan their development based on this understanding
Alex Davidson, Senior Manager
“The feedback reports make it incredibly easy to see where the team and I should
focus our efforts to improve.”
Phillip Allen, L&D Consultant
“With this report, I can actually say, hand-‐on-‐my-‐heart, that these are the learning prioriAes of these individuals.
Now, that's powerful.”
www.spidergap.com
2. Customizable ques8onnaire Use our best prac8ce template, adapt it to your needs, or start from scratch using our
online designer -‐ all at no extra cost
You can simply click to make changes, or use the menu on the leL to add new sec8ons, ques8ons, text etc.
Guillaume Gevrey, Principal Consultant
“This is a fantasAc tool! User friendly, nicely designed and
customisable at will. We now offer Spidergap as a soluAon to a lot of
our clients.”
www.spidergap.com
3. Fantas8c support
We provide help content, videos, best prac8ce and editable templates to help you run your 360 effec8vely. If you get stuck, we’re always happy to help, just email [email protected] If you need further support in running your 360 (e.g. coaching, administra8on etc) we can connect you with our network of preferred partners, who have demonstrated that they provide significant value to their clients.
Rapid responses from experts in 360 feedback exercises, that are always willing to go the extra mile to help
Adrian WillmoO, Director
“The support we've received has been fantasAc -‐ the team are always looking to improve the tool, and were happy to give feedback on our assessment which was
really useful.”
Tim Joynt, HR Director for Asia
“I get great support from Spidergap, which is normally so hard to find these days from system providers.”
Debbie Mar9n, Coach
“The customer service I received was personal, fast and effecAve every Ame I needed it. All this over thousands of miles too – we are a company in South Africa. Thank
you to the Spidergap team!
www.spidergap.com
4. Cost-‐effec8ve, par8cularly at scale Our prices are extremely compe88ve for small groups, and when you extend the use
of Spidergap across your organisa8on you’ll be saving up to $90 (per employee) compared to using another provider
Prices exclude VAT
To see Spidergap’s prices for other amounts of assessments, please use our online calculator (which also has other currencies available) at
www.spidergap.com/pricing
Employee assessments Spidergap Appraisal360 Lumus360 Custom Insight
5 $295 $775 $7,000 $1,225
25 $1,475 $2,800 $7,000 $3,100
50 $2,250 £5,800 $7,000 $5,600
500 $8,500 Over $50,000 Over $15,000 Over $15,000
5000 $35,000 Over $150,000 Over $65,000 Over $65,000
Source: Approximate prices shown are based on online pricing for the given number of assessments and a custom ques8onnaire (where available, and conserva8ve es8mates made where informa8on is not available). Some solu8ons also have a range of addi8onal costs for support and maintenance, but these have not been included in the amounts shown above (Spidergap doesn’t charge extra for these).
www.spidergap.com
5. Used by organisa8ons globally We’re used by a variety of private and public sector organisa8ons from around the globe that all have the following in common: ‒ They want to support the personal development of a group of individuals ‒ They want to use feedback to iden8fy where there is the greatest need for
improvement ‒ They want to collect & deliver the feedback in ways that are easy-‐to-‐
understand, cost-‐effec8ve and put the focus on ac8on
Detailed case studies on the next few pages
www.spidergap.com
Spidergap is used across the globe
www.spidergap.com
Case study: Fitness First
Fitness First Asia required a shiL from manual distribu8on and consolida8on to an automated solu8on that would allow them to more efficiently and effec8vely align the ac8vity with their business objec8ves. The decision to engage Spidergap was also made with affordability and scalability in mind. Timelines were 8ght and within just a few weeks, Spidergap supported the team in customizing their assessment, addressing language issues, and issuing and managing over 3000 invita8ons for individuals to provide feedback across the Asia estate. As a result, employees receiving their 360s said that the results were “generated in a very easy to read format highlighAng the key takeaways” and that “the feedback is of tremendous value in providing insight into how others see me as an individual”.
Tim Joynt, HR Director for Asia
“I get great support from Spidergap, which is
normally so hard to find these days from system
providers.”
Fitness First Asia ran an exercise assessing over 400 managers across their Fitness First estate in Malaysia, Thailand, Singapore, Indonesia, Philippines and Hong Kong.
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Case study: Sony
As a result, the 8me and cost made it prohibi8ve to make 360s available to all staff. The ability to run and manage 360s through Spidergap without external support has been of huge benefit in terms of cost savings. Sony also found that employees valued the 360 feedback reports more too; iden8fying that the way priori8es were presented made them feel less like they needed to 'defend' themselves against the feedback, and instead could take ac8on on it.
Sony Computer Entertainment have been running 360s on an ad hoc basis for many years but previously relied on external consultants to provide this service.
Alex Davidson, Senior Manager
“The feedback reports make it incredibly easy to see where the team and I should focus our efforts to
improve.”
www.spidergap.com
Case study: Autodesk
They needed a tool that was flexible enough to support customiza8on of the assessment (based on their competency framework), whilst keeping reports easy to understand. Since finding Spidergap, they have been using it mul8ple 8mes a year with over 250 leaders and managers. They cite Spidergap's ease of use and customer support as being 'fantas8c', but the biggest win is the impact of Spidergap's employee-‐friendly reports, which have helped them to focus on the ac8on they'll take to address areas for improvement. This has been powerful at an individual level, but also for the teams as a whole, using Spidergap's group reports to iden8fy where training and development resources would be of most benefit.
At Autodesk, the Partner Services & Opera8ons team had used a number of 360 tools in the past with mixed results.
Chiamin Lau, Manager
“We no longer argue about the scores or who said what.
Instead we quickly idenAfy the areas to improve, and spend most of the Ame talking about how we are going to do this.”
