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How to check which part of the marketing budget is wasted in online campaigns? Marta Klepka, PR & Communications Director from Gemius, proves that it is possible by measuring the effectiveness plus optimizing the campaign. Be visible, but not to visible and reach your target group!
Citation preview
How to calculate what portion of money spent on internet marketing is wasted?
MARTA KLEPKA
Sofia, 14.06.2012
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,, Everything is marketing and marketing is everything
Peter Druckner
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Half the money I spend on advertising is wasted; the trouble is I don't know which half
John Wanamaker ,,
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,, John Wanamaker
What would Wanamaker say if he knew about the internet marketing?
?
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John Wanamaker
ROI is one of the biggest problems of marketing executives.
Online results mean more qualified leads.
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CALL TO ACTION!
REGISTER
BUY
ROI
FILL IN
CLICK
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COST PER CLICK
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CLICK = SALES
Image source: http://www.ydeveloper.com/blog/ecommerce/php-ecommerce-shopping-cart-features
?
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?
BRAND AWARENESS
LOYALTY
OFFLINE SALES
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BE VISIBLE
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0%
10%
20%
30%
40%
50%
60%
70%
80%
placement1x300x250
placement2x300x250
placement3x300x250
placement4x300x251
placement5x300x252
placement6x300x253
Impressions in users’ AREA OF VIEW in (in %)
The share of impressions visible for the users in the total number of impressions
the share of visible impressions reach in the total reach
Source: gemiusDirectEffect , 2012; international FMCG brand campaign
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WHY THOSE THINGS HAPPEN?
TOO SLOW DISPLAY OF THE CREATIVE
SCREEN RESOLUTIONS
DIFFERENT BROWSERS
SCREEN SMALLER THAN SITE
SCREEN SIZE
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IN SCREEN VISIBILITY & DWELL REPORT
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DON’T BE TOO VISIBLE
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WHAT IS OPTIMAL NUMBER OF CONTACTS?
EVERY PENNY SPENT OVER OTS IS A LOSS
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Number of contacts with campaing (per user) - frequency
New users Impressions Costs
1,00 4 768 577 4 768 577 47 686 PLN
2,00 2 497 837 4 995 674 49 957 PLN
3,00 1 071 054 3 213 162 32 132 PLN
SUMMARY 8 337 468 12 977 413 129 774 PLN 4,00 503 647 2 014 588 20 146 PLN
5,50 490 963 2 700 297 27 003 PLN
8,00 294 353 2 354 824 23 548 PLN
12,00 119 017 1 428 204 14 282 PLN
17,00 17 111 290 887 2 909 PLN
27,00 6 917 186 759 1 868 PLN
42,00 1 758 73 836 738 PLN
62,00 1 001 62 062 621 PLN
87,00 393 34 191 342 PLN
100,00 645 64 500 645 PLN
SUMMARY 1 435 805 9 210 148 92 101 PLN
ALL 9 773 273 22 187 561 221 876 PLN
Source: gemiusDirectEffect , 2012; international FMCG brand campaign
OPTIMAL PART OF THE CAMPAIGN
„EMPTY PART OF THE GLASS”
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• Spending of €21k was the „empty part of the glass”
• It was 42% of all budget • It brought only 15% of new users • The cost of acquiring 1 user was 3-times higher
This means that for this campaign optimal setting of frequency limits was 3/user. Beyond that number the effectiveness declined significantly, bringing profit only to the publisher.
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PAY ONLY FOR REACHING YOUR TARGET GROUP
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Brand A Brand B
Impressions 12 983 743 4 300 668
Impressions in Target Group 3 936 906 1 778 859
Impressions in TG as part of all impressions in % 30% 41%
Reach in cookies - (UU) 6 082 041 1 095 176
Reach in Real Users (RU) 2 604 385 552 671
Reach in RU in % in whole internet population – base is number of RU from gA data. 13,79% 2,93%
Number of RU in TG that have contact with campaign (from gPE) 885 711 241 973
Reach in TG (base of gPE & gA data) 17,01% 4,49%
Target Index* (my own indicator – this is in % number of impressions that generate 1% of TG
group) 5,88% 22,28%
Source: gemiusDirectEffect , 2012; international FMCG brand s campaign
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THREE GOLDEN RULES
REACH YOUR TARGET GROUP
DON’T BE TOO VISIBLE
BE VISIBLE
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,, Albert Einstein
Insanity: doing the same thing over and over and expecting different results
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What works in display advertising?
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In-stream ad formats also prove to be one of the
most effective in terms of CTR
For pre-roll CTR vary from ~1.9% -3.4%
Still rich-media and video ads constitute not more than a few % of internet
advertising budgets in CEE
0.00
0.10
0.20
0.30
0.40
0.50
0.60
Average CTR per country
Source: gemiusAdMonitor, H2 2011
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95%
11%
2% 2% 2% 1% 0% 0,0%
0,5%
1,0%
1,5%
2,0%
2,5%
3,0%
3,5%
4,0%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
CTR
/ U
CTR
Cam
pai
gn s
har
e
Campaign share Average CTR
Regular banners are still the most
frequent used online
advertising format
The highest CTR value is
characteristic for Preroll
Source: gemiusAdMonitor, H2 2011
Popularity vs. effectiveness of online advertising formats - Bulgaria
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95%
5% 5% 4% 2% 2% 1% 1% 0,0%
1,0%
2,0%
3,0%
4,0%
5,0%
6,0%
7,0%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
CTR
Cam
pai
gn s
har
e
Campaign share Average CTR
Popularity vs. effectiveness of online advertising formats - Romania
Source: gemiusAdMonitor, H2 2011
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86%
18%
12% 11% 10% 10% 8% 7% 5% 4%
1% 1% 1% 0,0%
0,5%
1,0%
1,5%
2,0%
2,5%
3,0%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
CTR
Cam
pai
gn s
har
e
Campaign share Average CTR
Source: gemiusAdMonitor, H2 2011 Analysed ads: Regular banners + rich media (Toplayer, Preroll, Expand, etc.)
Popularity vs. effectiveness of online advertising formats - Poland
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Which industries invest in online ads?
Source: gemiusAdMonitor, H2 2011
0%
5%
10%
15%
20%
25%
30%
35%
40%
Leis
ure
Tim
e
Fin
ance
, In
sura
nce
, Bro
kera
ge
Foo
d
Fin
ance
, In
sura
nce
, Bro
kera
ge
Tele
com
mu
nic
ati
on
s
Au
tom
oti
ve
Fin
ance
, In
sura
nce
, Bro
kera
ge
Tele
com
mu
nic
ati
on
s
Au
tom
oti
ve
Tele
com
mu
nic
ati
on
s
Trad
e
Fin
ance
, In
sura
nce
, Bro
kera
ge
Trad
e
Fin
ance
, In
sura
nce
, Bro
kera
ge
Leis
ure
Tim
e
Leis
ure
Tim
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Fin
ance
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Foo
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Bulgaria Czech Republic Hungary Poland Romania Slovakia
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18,3%
15,2%
9,8%
9,6% 9,3%
8,9%
4,2%
4,1%
3,9%
3,2%
2,6%
1,7% 1,2% 0,9% 0,4% 0,2% 6,7%
Leisure Time
Finance, Insurance, Brokerage
Food
Telecommunications
Automotive
Trade
Computers and Audio Video
Household Equipment, Furniture And Decorations
Media, Books, CD & DVD
Travel, Tourism, Hotels & Restaurants
Clothing & Accessories
Beverages and Alcohol
Pharmaceuticals
Personal Care and Hygiene
Real Estate
Household Products
Other
Share of ad impressions per sector - Bulgaria
Source: gemiusAdMonitor, H2 2011
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Pharmaceuticals
Trade
Beverages and Alcohol
Automotive
Household Equipment, Furniture And Decorations
Household Products
Real Estate
Personal Care and Hygiene
Finance, Insurance, Brokerage
Computers and Audio Video
Food
Travel, Tourism, Hotels & Restaurants
Telecommunications
Leisure Time
Media, Books, CD & DVD
Clothing & Accessories
Source: gemiusAdMonitor, H2 2011
Ranking of the sectors with highest average CTR – Bulgaria
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Let’s spend the money on internet advertising
consciously and measure the effects-
it pays off
Authors:
Join us @: Facebook.com/GemiusGroup Twitter.com/Gemius Slideshare.net/Gemius_com YouTube.com/WwwGemiusCom
Marta Klepka
PR & Communications Director
THANK YOU! Questions?
Ács Tamás
Agency Segment Manager