27
Title Page Title Page TRAFFIC TECH i TRAFFIC TECH inc. Fast moving, technologically advanced, customer focused professional logistics management Fast moving, technologically advanced, customer focused professional logistics management

Traffic Tech Presentation

  • Upload
    bardav

  • View
    841

  • Download
    1

Embed Size (px)

Citation preview

Title PageTitle Page

TRAFFIC TECH iTRAFFIC TECH inc.

Fast moving, technologically advanced, customer focused professional logistics management

Fast moving, technologically advanced, customer focused professional logistics management

About Traffic TechAbout Traffic Tech

We are one of the world’s most reliable, full service professional l i ti t i

We are one of the world’s most reliable, full service professional l i ti t ilogistics management companies.

Our success is based on:20 f i it t

logistics management companies.Our success is based on:

20 f i it tover 20 years of unwavering commitment to the highest level of customer satisfaction

over 20 years of unwavering commitment to the highest level of customer satisfactionin-depth expertise across a broad range of industriesa record of on-time delivery of over 99%

in-depth expertise across a broad range of industriesa record of on-time delivery of over 99%a record of on-time delivery of over 99%a claims ratio of less than 0.1%a record of on-time delivery of over 99%a claims ratio of less than 0.1%

North American OfficesNorth American OfficesNorth American OfficesNorth American Offices

What Makes us UniqueWhat Makes us UniqueOur competitive advantage is due to a unique formula for success that includes:

Our competitive advantage is due to a unique formula for success that includes:includes:

investment into in-house development of customized applications using the

includes:investment into in-house development of customized applications using the best technologycomprehensive in-house training best technologycomprehensive in-house training programsfully integrated communication systems

programsfully integrated communication systemssystemsa highly personalized approachsystemsa highly personalized approach

Our Strategic AdvantageOur Strategic AdvantageTTSLS (Traffic Tech Sales and Logistics System)

unique proprietary system developed internally

TTSLS (Traffic Tech Sales and Logistics System)unique proprietary system developed internallyybegan in 2001, over $2 million spent to date3-tier web application (Microsoft Technologies)

h t d t f HQ M t l

ybegan in 2001, over $2 million spent to date3-tier web application (Microsoft Technologies)

h t d t f HQ M t lhosted out of HQ Montreal (hub & spoke, spanning across 5 servers)redundant pipes into Internet (MPLS)

hosted out of HQ Montreal (hub & spoke, spanning across 5 servers)redundant pipes into Internet (MPLS) for maximum securitydiesel generator in Montreal capable of powering entire HQ thus

for maximum securitydiesel generator in Montreal capable of powering entire HQ thuscapable of powering entire HQ thus eliminating downtimecapable of powering entire HQ thus eliminating downtime

TTSLS Feature SetTTSLS Feature Setall loads are managed within TTSLS (‘cradle to grave’)produces all documentation

all loads are managed within TTSLS (‘cradle to grave’)produces all documentationproduces all documentation (supplier/customer)EDI compliant, supporting: 204,

produces all documentation (supplier/customer)EDI compliant, supporting: 204, 214, 210, 856 and 997integrated with our accounting system

214, 210, 856 and 997integrated with our accounting systemsystemcustomer interactive website with shipment tracking and

systemcustomer interactive website with shipment tracking and p gdocumentation (PODs, BOLs, etc)

p gdocumentation (PODs, BOLs, etc)

O t d i d t hO t d i d t h

Customized ReportingCustomized ReportingOur systems are designed to enhance your internal reporting abilities.

Using our Information Services you can:

Our systems are designed to enhance your internal reporting abilities.

Using our Information Services you can:Using our Information Services you can:receive analysis of your shipping data

on time performancel l i

Using our Information Services you can:receive analysis of your shipping data

on time performancel l ilane analysis

obtain data exports for your own analysis (PDF, CSV, Excel) customize automated reports

lane analysisobtain data exports for your own analysis (PDF, CSV, Excel) customize automated reportscustomize automated reports (daily/weekly/monthly) to your email address efficiently monitor your costs

customize automated reports (daily/weekly/monthly) to your email address efficiently monitor your costsefficiently monitor your costscompare your suppliersefficiently monitor your costscompare your suppliers

Customer Routing ExampleCustomer Routing ExampleCustomer Routing Example Customer Routing Example

Example of a ShipmentsExample of a ShipmentsExample of a Shipments by Month Report

Example of a Shipments by Month Report

120

80

100

2006

20

40

60 200620072008

0

20

Jan

Feb

Mar Apr

May

June Ju

lAu

gSe

pt Oct

Nov

Dec

Example of a LaneExample of a LaneExample of a Lane History Density (2008)

Example of a Lane History Density (2008)

Initial TrainingInitial Training

All employees are offered the following training programs:

systemsindustry systemsindustry

theoretical & practical group & individual

fully funded external training

theoretical & practical group & individual

fully funded external trainingfully funded external trainingregular forums

exchange of ideas and updates on

fully funded external trainingregular forums

exchange of ideas and updates on g precent industry trends

g precent industry trends

Specialized TrainingSpecialized Training

Employees throughout the various departments receive further training f ti l f h

customer specific requirementscustomer specific requirements

for optimal performance such as:

internal cross training internal systems and SOP auditsinternal cross training internal systems and SOP auditscertifications (Hazmat, CIFFA, Microsoft)certifications (Hazmat, CIFFA, Microsoft)

External CommunicationExternal Communication

The effective communication of timely and accurate information is

t t

The effective communication of timely and accurate information is

t tparamount to our success.We achieve this by:

maintaining a full time staff of

paramount to our success.We achieve this by:

maintaining a full time staff ofmaintaining a full time staff of receptionists to ensure personal servicesupplementing reception with an

maintaining a full time staff of receptionists to ensure personal servicesupplementing reception with ansupplementing reception with an instant “transfer to mobile” feature proactively keeping customers updated using their preferred method

supplementing reception with an instant “transfer to mobile” feature proactively keeping customers updated using their preferred method p g pof communication (email, EDI, a phone call)

p g pof communication (email, EDI, a phone call)

Internal CommunicationInternal Communication

We pride ourselves on our energetic, fast paced, team spirited workplace. It is truly a dynamic environment that

We pride ourselves on our energetic, fast paced, team spirited workplace. It is truly a dynamic environment thatIt is truly a dynamic environment that is noted by all who visit.

Contributing to our environment are:

It is truly a dynamic environment that is noted by all who visit.

Contributing to our environment are:Contributing to our environment are:regular online employee surveysquarterly newsletters

Contributing to our environment are:regular online employee surveysquarterly newsletters q ysemi-annual meetings between senior management and staffseasonal employee activities

q ysemi-annual meetings between senior management and staffseasonal employee activitiesseasonal employee activities participation in charitable eventsseasonal employee activities participation in charitable events

Highly PersonalizedHighly PersonalizedHighly Personalized Approach

Highly Personalized Approach

Your peace of mind is assured as Traffic Tech provides:

d di t d t t h dl ll

Your peace of mind is assured as Traffic Tech provides:

d di t d t t h dl lla dedicated team to handle all your business, eliminating the endless transfer from one department to the next

a dedicated team to handle all your business, eliminating the endless transfer from one department to the nextnextone-on-one service from your first phone call to the final delivery of your merchandise

nextone-on-one service from your first phone call to the final delivery of your merchandisea timely response to your questions or concerns immediate attention to any unforeseen situations that may arise

a timely response to your questions or concerns immediate attention to any unforeseen situations that may arisesituations that may ariseaccess to our expertise 24/7situations that may ariseaccess to our expertise 24/7

Our ServicesOur Services

Traffic Tech is a full service professional logistics management company.Traffic Tech is a full service professional logistics management company.

Rely on us for:over the road trucking

il & i t d l

Rely on us for:over the road trucking

il & i t d lrail & intermodalair & ocean forwardingwarehousing & distribution

rail & intermodalair & ocean forwardingwarehousing & distributionwarehousing & distributionperishable goods handlingcustoms brokerage

warehousing & distributionperishable goods handlingcustoms brokeragefreight consolidationlive tracking & tracingfreight consolidationlive tracking & tracing

ff fff f

Over The RoadOver The RoadWe offer a complete choice of shipping modes, including full truckloads/LTL, temperature controlled flatbeds

We offer a complete choice of shipping modes, including full truckloads/LTL, temperature controlled flatbedstemperature controlled, flatbeds, dimensional and special handling.

To ensure high service standards:

temperature controlled, flatbeds, dimensional and special handling.

To ensure high service standards: gour database of 21,000 carriers is monitored regularly to help us select the best carrier for the job

gour database of 21,000 carriers is monitored regularly to help us select the best carrier for the job suppliers are rated on communication, ability to follow instruction, on-time performance and service/cost ratio at the end of each shipment

suppliers are rated on communication, ability to follow instruction, on-time performance and service/cost ratio at the end of each shipmentthe end of each shipment

any sub-optimal ratings are routed for investigation

the end of each shipmentany sub-optimal ratings are routed for investigation

Rail & IntermodalRail & IntermodalO hi i h h iO hi i h h iOur partnerships with the top carriers coupled with our superior level of communications allow us to provide the

Our partnerships with the top carriers coupled with our superior level of communications allow us to provide thecommunications allow us to provide the highest level of service with effective status updates.

communications allow us to provide the highest level of service with effective status updates.

With our customized rail and intermodal solutions you can:

take advantage of the cost effectiveness

With our customized rail and intermodal solutions you can:

take advantage of the cost effectiveness gof railprofit from the safety, reliability and consistency of rail transportation

gof railprofit from the safety, reliability and consistency of rail transportationconsistency of rail transportation reduce your environmental footprintconsistency of rail transportation reduce your environmental footprint

Air & OceanAir & Ocean

Our expertise in international freight forwarding ensures first class service throughout our global network

Our expertise in international freight forwarding ensures first class service throughout our global networkthroughout our global network.

We can ship:

throughout our global network.

We can ship:by air for JIT delivery, thereby reducing storage and inventory costs and improving your ROI and bottom line

by air for JIT delivery, thereby reducing storage and inventory costs and improving your ROI and bottom lineby ocean-going vessel in containers or as conventional break-bulk, roll on/roll off, or refrigerated cargo

by ocean-going vessel in containers or as conventional break-bulk, roll on/roll off, or refrigerated cargooff, or refrigerated cargooff, or refrigerated cargo

Your Asian ConnectionYour Asian Connection

Given the dominant position we now enjoy in the fast growing markets of China and India you

Given the dominant position we now enjoy in the fast growing markets of China and India youmarkets of China and India, you benefit from our:

understanding of how business

markets of China and India, you benefit from our:

understanding of how businessunderstanding of how business is done in Asia established communication network in the region

understanding of how business is done in Asia established communication network in the region t e eg oexceptionally high level of service on a par with what we provide in other markets around the world

t e eg oexceptionally high level of service on a par with what we provide in other markets around the worldsignificant clout and purchasing powersignificant clout and purchasing power

Your Asian ConnectionYour Asian Connection

Indian SubcontinentIndian Subcontinent

Warehousing &Warehousing &Warehousing & Distribution

Warehousing & Distribution

We have a network of warehousing facilities throughout North America. We have a network of warehousing facilities throughout North America.

We offer: a large choice of facilities ranging in i f 10 000 1 000 000 f

We offer: a large choice of facilities ranging in i f 10 000 1 000 000 fsize from 10,000 to 1,000,000 square ft

options such as computerized climate control facilities

size from 10,000 to 1,000,000 square ftoptions such as computerized climate control facilitiespartial or complete inventory system integrationan automated bar code and radio

partial or complete inventory system integrationan automated bar code and radio frequency system for accurate inventory controlfrequency system for accurate inventory control

Perishable GoodsPerishable GoodsPerishable Goods Handling

Perishable Goods Handling

Our expertise in handling perishable goods is based on our:Our expertise in handling perishable goods is based on our:

state-of-the-art information and transportation technologiesstate-of-the-art information and transportation technologiesin-depth knowledge of USDA & Agriculture Canada standardsability to quickly and efficiently

in-depth knowledge of USDA & Agriculture Canada standardsability to quickly and efficientlyability to quickly and efficiently move merchandize using special teams of drivers to ensure

ability to quickly and efficiently move merchandize using special teams of drivers to ensure minimal delays 24/7 service minimal delays 24/7 service

Customs BrokerageCustoms Brokerage

We have a fully licensed in-house brokerage department capable of handling all of our clients’ brokerage needs:

We have a fully licensed in-house brokerage department capable of handling all of our clients’ brokerage needs:all of our clients brokerage needs:

24/7 customs clearance services at all portsEDI transmission to all government departments

all of our clients brokerage needs:24/7 customs clearance services at all portsEDI transmission to all government departmentsdepartmentsintegrated EDI systems for follow up with customer requestsfull PARS and RNS capabilities available at no

departmentsintegrated EDI systems for follow up with customer requestsfull PARS and RNS capabilities available at nofull PARS and RNS capabilities available at no extra chargeintegration with DFAIT import permits for the release of goods

full PARS and RNS capabilities available at no extra chargeintegration with DFAIT import permits for the release of goodsgfiling of amendments, refunds and drawbacks according to customer specifications

gfiling of amendments, refunds and drawbacks according to customer specifications

CertificationsCertificationsCustoms – Trade Partnership Against Terrorism [C-TPAT]Partners In Protection [PIP]

Customs – Trade Partnership Against Terrorism [C-TPAT]Partners In Protection [PIP]Partners In Protection [PIP]Free and Secure Trade Program [FAST]

Partners In Protection [PIP]Free and Secure Trade Program [FAST] Bio – Terrorism Act (FDA)International Air Transport Association [IATA]

Bio – Terrorism Act (FDA)International Air Transport Association [IATA]Association [IATA]International Federation of Freight Forwarders Association [FIATA]

Association [IATA]International Federation of Freight Forwarders Association [FIATA]Transportation Intermediaries Association [TIA]Transportation Intermediaries Association [TIA]

Why Us?Why Us?

TT provides a unique blend of personalized customer service supported by quality technology

TT provides a unique blend of personalized customer service supported by quality technologysupported by quality technology.We take the time to listen. This allows a customized approach

supported by quality technology.We take the time to listen. This allows a customized approachallows a customized approach based on our extensive experience and each customer’s i di id l i t

allows a customized approach based on our extensive experience and each customer’s i di id l i tindividual requirements. Our desire and ability to satisfy our clients.

individual requirements. Our desire and ability to satisfy our clients.our clients.our clients.