Third place working by Regus By Dick de Pater – Regus

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Belgium Office and Business Centers Association (Bobca) Annual Conference October 23, 2014 Brussels, Belgium

Text of Third place working by Regus By Dick de Pater – Regus

  • 1. The future of mobile workingDick de PaterBusDev Director Benelux & Nordics

2. OverviewCompany overviewRegus ExpressBuilding the networkRegus Express launch BelgiumRegus Express customersServices & solutionsBooking & marketingSummary12345678 3. Regus: a pioneering Belgian companyFounded in 1989, Avenue Louise, Brussels1Founded in 1989, Avenue Louise,BrusselsLeading Provider of flexible work Solutions2World Leading Provider of flexible12 Centres in Belgiumwork Solutions2,000+ Centres Globally3412 Centres in BelgiumPresence in 100+ Countries51,800 Centres Globally1.6 Million Customers6Presence in 100 Plus Countries1.6 Million CustomersMade in BelgiumMade in Belgium 4. CityCity centresSignature buildingsBusiness parksKey office centresCommunitySmall townLocalCommunity integratedRegus Express Brussels AirportBraine LAlleudParc LAllianceGhentZuiderpoortAntwerpBerchemBelgium12 centresThe current network 5. By company size By industry25%Corporate35%Medium40%SMEOur audience: companies that use Regus 6. Regus Express the concept 7. The world of work is changingThe world of work is changingPeople workeverywhere 8. The world of work is changingBut they dont alwaysget what they wantElectricalPowerConferencing CourierServicesPrintingCustomerServiceAssistantBusinessClassInternetQuietspaceWirelessInternetReservationoptionAir-conditioningOfficeEquipmentVideoAssistant /ConciergeVideoTelephoneCopy /Scan / FaxProperWorkSurfaceSecurityCentralLocationMeetingRoomsPrivacyThe world of work is changingGoodcoffee 9. Today there are over 1.3bn mobile workers globally2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013/142006Amazonlaunchesfirst cloudservice2010Launchof iPad2004First socialnetwork forbusiness2005Launch ofBlackBerry2012Googleglass mass-marketwearablecomputer2011100Mbbroadbandavailable2002First 3Gnetworklaunched2007Launchof iPhone2013SecurecloudOver one third of theworlds working population2008BankingCrash2009Explosionin WifiNetworks 10. What is Regus Express 11. Existing Centres 220Office Buildings 280Local Centres 300Roadside 200Retail Centres 250Airports 30Railway 30University Campus 50Library/Local Government 150Total locations: 1550Target build time: 5 yearsBuilding the network example UK 12. Launching in Belgium: Regus Express 13. Regus Express and our networkCityCity centresSignature buildingsBusiness parksKey office centresCommunitySmall townLocalCommunity integratedRegus Express Brussels AirportThird placeBraine LAlleudParc LAllianceGhentZuiderpoortAntwerpBerchemRailwaystationsServicestationsRetailcentresAirportsBelgiumcentresPhase 1 - 20Phase 2 -30ComingSoonComingSoonLinks to the wider Regus Express Network & High Speed Rail 14. Railway station the Business customerWhat do they expect? An Experience Something different, innovation, inspiration Brand Something they know, they trust, understand, consistency of service Environment A quiet environment where they can get a coffee and a seat in comfort. Aplace to be able to think and meet Facilities Restaurants, variety of places to eat, ease of access, parking etc, WI-FI Ease of Access Easy to identify locations that they can just drop into and workstraightawayWhat do Regus Express bring? Technology & Convenience A place to go and work that is quiet and comfortable Facilities Printing, scanning, faxing, videoconference, meetings Consistency of Offer - Brands Regus is globally recognised, NMBS is strong locally Ease of Booking and Access Simple booking systems on line or via an app Membership Programme Ability to roam across our network using our BusinessworldCard membership in combination with NMBS customer programs 15. Business lounge Meetings & Conferences Day office usage Print/copy/scan/fax Overspill space Offices Team meetings Business reviews Training Consult clients Financial advice Interviews Business lounge Private work space High speedconnectivity Print/copy/scan/fax MeetingsLocal OfficeWorkersBusinessCommunityServiceprovidersRealtors,Professionals,BanksThe potential customer Planned reviews Ad-hoc meetings Flexible office overspill Team meetingsBusinessTravellers 16. Business Hotspot Business Station A4 Business Station Retail Business Workpod0 Sqm / 0 sqft 0.59 sqm / 6.36 sqft 0.87 sqm / 9.32 sqft 4 sqm / 43.05 sqftBusiness Corner Business Island Business Lounge Business Hub15 sqm / 161 sqft20 50 sqm /215 538 sqft20 - 80 sqm /215 - 861 sqft80 - 300 sqm /861 - 3229 sqft16Business services and solutions for all spaces 17. 17Business Hub Business lounge Reading table Think pods Business Station PrintingScanning & Charging Storage lockers Refreshment Bar Tea &Coffee Facilities Co-working space Day offices Meeting Rooms Videoconferencing Quiet Environment 18. Regus Thinkpods Provide cocooned, semi-privateenvironments to work in Adjustable seat height Personal lighting Power points and internetconnectivity Iconic design 19. Reading table and lockers Reading lights Power Sockets USB Charger Table set at usable workingheight Lockers to store laptopsand equipment. Availableto hire subject to security 20. 20Business StationThe Regus Business Station is a fulldocument services system and mobileworking location. It has print/scan/faxand copy capabilities as well as aretractable working table forconnecting laptops and mobile devices.The Regus Business Station can alsocontain our Business Hotspot Wi-Fi.SizeW 809mm / 31.85inD 730mm / 28.74inH 2200mm / 86.61inFeatures Laptop table Power socket USB charger Mobile device chargerDocument servicesA4 colour printer,print, fax, scan, copyfrom a mobile device,optional courier serviceCostCan be leased or purchased or formpart of a hub package 21. 21Regus Meeting Rooms Laptop Display Screens Wipe boards Chargeable by the hour WIFI Accessed through theAccess Panel Bookable on line andthrough the Regus App Location finding on app toshow closest centre 22. Meeting Room ManagementMeeting Room Management Integration into Regus GlobalBooking system Overflow meeting room Inventory (when your rooms are full)Services Self service Access station Managed videoconferencing Virtual assistant Document services22RegusMeeting Room Managementsystem means you can book meetingrooms online or over the phone and haveyour room waiting for you in your chosenlocation. 23. Multichannel booking 24. Loyalty Program Marketing Value Combine with Regus onlineexperience Access to Regus BW Cardholders (target of 10M by2016) Rewards program Benefits of the Regusnetwork Joint marketing efforts 25. Regus vision Provide high quality businessservices Provide a network of convenientand easily accessible locations Create environments thatsupport collaboration and socialinteraction and attract a crosssection of business users Move our brand from corporateto consumer and increasecustomer loyaltyAccommodate the future of mobile workingA chosen destination to do business