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THE EFFECT OF TRAINING AND DEVELOPMENT ON EMPLOYEE ATTITUDE

The Effect of Training and Development on Employee Attitude

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THE EFFECT OF TRAINING

AND DEVELOPMENT ON

EMPLOYEE ATTITUDE

Training and development for the employee can be in

the form of professional trainings, where the

employee is given trainings on the major happenings

in the industry. This is very important because in most

industries, many changes keep happening all the time,

with which it is important for professionals to keep in

touch and update themselves.

This kind of professional trainings is very important

because it helps the professionals stay ahead of the

curve in their respective professions. A well informed

employee is an organization’s asset, because she will implement the latest in her area of work, ensuring that

the best practices, latest updates and the most recent

changes are in place at work.

Why is employee attitude training

important?

In addition to this kind of professional trainings,

employees need to also undergo training and

development for another important reason: Employee

Attitude. This kind of training is as important as

professional trainings. Here are the reasons:

Employees in an organization are from different cultural, ethnic and attitudinal backgrounds. In a highly diverse workplace such as the US or India, no workplace is uniform or homogeneous. It is in workplaces such as these that there is a need for bringing about a modicum of employee behavior. Even though employees may be from different backgrounds and bring their differences, which are after all a healthy thing, a few attitudes and behaviors are expected from employees, no matter where they come from.

This employee behavior expectation often goes beyond what is written in the employee manual or codes. These are unwritten conventions that any employee is expected to know and understand and implement into her daily life in the workplace. By imparting employee behavior skills, an organization makes the employee understand what the organization’s expectations are in regard to behavior, outlook and attitude. Why this is important is that even though the organization does have its different individuals, when it comes to thinking for the organization and when it comes to carrying out the work of the organization, all have to think on the lines of the organization, and not according to her or his tastes or preferences.

NetZealous LLC, a Fremont, CA-based provider of

professional trainings in the areas of regulatory

compliance, human resources, healthcare and IT, offers

trainings in the area of employee behavior and

attitude. This is of extremely high use to organizations

that need to bring about a positive employee attitude,

which can lead to higher levels of productivity and

bring other benefits.

Benefits of employee attitude and

behavior training

This process of standardizing and homogenizing

employee behavior and attitude is of tremendous

importance to the organization. There are a good

number of benefits an organization gains when it has

trained its employees for their behavior and attitudes:

Increase in their overall productivity:

When employees set aside their cultural and ethnic

and other differences at the workplace and work as a

unit that thinks alike and in unison about the growth

path that the organization has to take; there is a

definite increase in productivity. During the time the

time an employee is at work, the only thinking in her

mind, irrespective of her background, is on what to do

to raise the level of quality at work.

Improvement in the quality of work:

While productivity is an important element of work;

employees who have been trained in terms of

behavior and attitude always put in more and try to

improve their quality. This is because employee

attitude and behavioral training teaches them to be

oriented towards the organizational goals.

Creation of more talent in the

organization:

Another of the important benefits of employee behavior trainings is that it creates a reservoir of talent in the organization. Employees who are trained in the areas of employee behavior and behavior are well behaved with others in the organization, as well as with the clients, which is a central element for any organization. This leads to a virtuous cycle, in which employees who are better off in terms of their attitude are infectious and pass this influence on to others. This leads to the creation of a huge talent in the organization, which will be ready for any challenge.

Employees feel a sense of

satisfaction:

When employees are trained in regard to what the organization expects from them; they are sure that what they are doing in terms of their creativity and hard work is perfectly in tune with what the organization is expecting of them. This will help them go on with their work unhindered by apprehensions about whether their work is in line with the organization’s expectations or if they have diverged from it. At the end of the accomplishment of their given tasks and goals; employees who know what the organization expects from them in terms of attitude and behavior feel a high sense of satisfaction towards their work.

The organization is insulated from

legal wrangles:

Perhaps the most important benefit of employee behavior and attitude trainings is that they inoculate the organization against potential legal problems from employees. When an employee gets fired for behavioral problems, the first action that can be expected of him is legal recourse. When the organization has already imparted training on the expected behavior and attitude to the employee; it is the best line of defense it has against such errant employees. Organizations that have not imparted this training will find themselves in a legal knot when such an employee takes them to court, because the organization will have nothing to show in terms of what it did to inculcate employee behavior. It will have a tough time defending itself against such actions, because it will have no clear definition of what constitutes errant employee behavior.

Trainings from professionals about

employee behavior and attitude

NetZealous LLC is at the forefront of providing trainings to organizations with regard to employee behavior and attitudes. This kind of trainings is very important for the organization for a number of reasons, which have been stated above. Some of the best experts in the field of organizational behavior and employee psychology offer their best experiences on what ways an organization can train its employees for behavior. These trainings offer insights into how an organization can train itself for proper employee behavior, how to orient employee thinking towards the organization, and how to bring about employee loyalty and affiliation.

NetZealous LLC organizes web seminars, in person live

seminars and in-house trainings and consulting on

ways by which organizations can ensure that its

employees do not allow their upbringing and cultural

elements to come in the way of the organization’s growth and development.