Consumers would rather text you than call someone else.

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People want to text. Your customers want to text.

TextRequest.com

People texting with people is a staple of everyday communication. It’s just what we do.

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The go-to form of communication for the majority of the world’s population is texting.

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Many businesses use marketing texts, but where’s the conversation with a real person?

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Real-time, two way text messaging is the largest void in business communication.

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89% of consumers want another customer service option.

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78% of texters wish they could have a text conversation with a business.

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Every customer wants an easier way to do things, including communication with your business.

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People love the flexibility of texting for short or lengthy conversations whenever they want.

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Smart phones place the best technology available in the palms of our hands 24/7.

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Consumers are always looking for an easier way to do and get more.

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67% of smart phone owners compulsively check their devices without being notified.

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Send a text, and get back to your day without being stuck on hold or caught up in small talk.

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55% of Americans 50+ use smart phones to access the internet and social media.

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18 million cell phone owners have no other access to an internet connection.

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Over 30% of Americans decide whether to visit a business by researching them on a smart phone.

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48 million people have cell phones, but don’t have home electricity.

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1,700,000,000 people have cell phones, but no bank account.

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4.2 billion people text, making it the most used data service in the world.

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Smart phones do not encumber human interaction, but rather empowers it.

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Like yourself, consumers are willing to give more to businesses they have better relationships with.

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You need to build better relationships with customers than your competitors would.

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Leads you build relationships with will make nearly 50% larger purchases.

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If you rely on communication with customers, it will help your customer service and bottom line to text.

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Follow up with leads through text with the info they need, to check in, and to let them know you’re always reachable.

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Texting goes hand-in-hand with establishing and building relationships. It’s easy, it’s personal, it’s natural.

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Texting to further relationships and your brand is powerfully simple.

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By texting with leads, you’ll command more of their dollars, and ensure your business is always their first choice.

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You never want a customer to feel like you care about your bottom line.

TextRequest.com

Nobody likes hearing an automated robot when they call.

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Texting is about 10X quicker than talking on the phone, even if you have to send several messages.

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Sending and receiving texts is the most prevalent form of communication for Americans under 50.

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Texting is the #1 form of communication, yet businesses neglect to harness it professionally.

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Texting’s the most common way for anyone under 50 to communicate.

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Over half of those 50+ years old text regularly.

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Everyone’s looking for that next golden nugget to give them an edge. Texting gives you that edge.

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By using text as a communication tool, you tell consumers that you care about being personal.

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Many consumers would rather text you than have to call someone else.

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Timing is so important that 50% of consumers give their money to whoever follows up with them quickest.

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It doesn’t matter how much better your product or service is. It matters how fast you respond to consumers’ needs.

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95/100 texts are read within 3 min. 33/100 emails are ever opened. 25/100 calls are answered.

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Quick and personalized communication is so important, there’s no excuse for not texting.

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You need to streamline the customer journey, and that includes direct communication.

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A lot of times people don’t want to have to actually speak to anyone. That’s why they text.

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By giving the option to directly text your business, you’ll capture and service more leads quicker.

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Unlike calls, if you’re in the middle of something, it’s okay to wait a few minutes to text back.

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By texting with consumers, you’re appealing to their desires, needs, and general preferences.

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Because texting is so flexible, it takes away a lot of stress associated with front office positions.

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Want an easy way to engage people where they already spend most of their time? Text.

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Communicate with people the way they prefer to communicate with friends and family.

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86% of business calls go to hold. 32% hang up immediately; 58% more hang up within 5 minutes.

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The cost for acquiring a new customer is about 7X the cost of keeping an existing customer happy.

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Texting is an easy tool that can end people waiting on hold and earn you more money.

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Whoever provides the best experience for consumers is who will win their dollars.

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If I can text your business, I’m going to have a better experience with you than with others.

TextRequest.com

Consumers are looking for a memorable and smooth experience.

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You can easily stand out from your competition by offering the option to text.

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Texting could give your business the mobile presence and functionality it needs to succeed.

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If 60% of people viewed your website on smart phones, you’d appeal specifically to them right?

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There’s not a single time where taking a phone call isn’t disruptive to someone’s day.

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People rarely answer calls while they’re at work, but they’ll text all day.

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Texting is used for dozens of reasons by billions of people everyday. Use it to grow your business.

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For Millennials, texting and social media feel as natural as showering and going to work.

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Our phones store our schedules, our memories, and give us instant access to whatever we want.

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More people have cell phone subscriptions than access to home electricity.

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84% of Americans say they can’t go one day without their cell, and 16% are probably lying.

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Rather than demeaning mobile dependence, why not accept it and embrace it as something helpful?

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Is mobile dependence really a bad thing?

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Consumers want to feel like a person businesses care about. What’s more personal than texting?

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Compliance is a big deal. Texting provides an instant record of who said what to whom at what time.

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Texting is native to mobile devices. It’s the easiest way to communicate from a mobile website or app.

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Providing the best service means engaging your audience in various ways through various mediums.

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Consumers check their phones about every 6 minutes between waking up and going to bed.

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People check their phones 150 times a day. How many times are they seeing your brand?

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Your customers check their phones every 6 minutes. How are you using this to grow?

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Consumers are yearning for more mobile engagement.

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On average, answering a single phone call takes about 2 minutes out of your day.

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The average phone call lasts about 2 minutes. The average text takes about 4 seconds.

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Unlike phone calls that never stop ringing, texts don’t have to be answered immediately.

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Customer loyalty is given to the business who responds quickest.

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Most bosses are supportive of texting for business purposes.

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4/5 bosses support employees texting for work-related things.

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Problem solve more quickly, close business deals, and finish to-do’s faster through text.

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If you have to question whether a message is okay to send, the answer is probably “no.”

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Texting for interoffice communication saves time, allowing everyone to be more productive.

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No matter who you text, how often, or in what context, it’s always best to stay positive.

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Businesses love automation, but customers’ wants and needs can’t be automated.

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Consumers don’t care how good your products are if you don’t provide positive, personal experiences.

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Did you know the average person spends about 20 minutes every week waiting on hold?

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People want to work with businesses that treat them like people, not dollar signs.

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Customers pay your bills. Treat them well.

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If you rely on communication with customers, you need to be texting with them.

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Texting is the #1 form of communication in the world, and the primary use of mobile phones.

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If you don’t give customers what they want, they won’t be your customers.

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Providing the best customer experience is about streamlining the decision-making process.

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Don’t lose customers because it’s not easy enough for them to get the information they need.

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If consumers can’t try your product to compare it to others, they probably won’t buy from you.

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Streamlining the customer experience means making the right information available quickly.

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Reducing reasons why consumers won’t buy pays more than promoting reasons they should buy.

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Spending a dollar on inhibiting pressures pays better than spending it on promoting pressures.

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There’s always a way to make things easier. What would you improve?

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Never neglect to personal. Nobody really wants to fill out a form or call an 800 number.

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Consumers want communication that is personal, mobile, quick, and convenient.

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Texting’s one of the most personal things we do, and one of the quickest tools for any business to implement.

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When you leave callers waiting, you leave people wanting.

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Don’t leave customers waiting on hold. Provide what they need so they can get on with their day.

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Texting is synonymous with person-to-person communication. Why not person-to-business?

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It is inexcusable for businesses not to be texting like everyone else.

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If you could handle 10X as many inquiries, customer service requests, or estimates, would you?

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Your customers and clients want to text you! Why not let them?

TextRequest.com

If there’s an easier option, people are going to take it.

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People want to work with people, not an automated server.

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Is missing even 1% of calls or leaving 1% of callers on hold OK? Not for those who can’t reach you!

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The company that offers the smoothest customer experience will receive the final transaction.

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About 80% of leads never convert, mostly because you aren’t able to communicate with them.

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What if the problem isn’t how many leads you get, but how you’re handling those leads?

TextRequest.com

What if you could increase conversions by even a few percent. What would that do for you?

TextRequest.com

How are you building relationships between individuals and your brand?

TextRequest.com

Timing is less about being in the right place at the right time, and more about serving customers quickly.

TextRequest.com

Millennials expect quick service, and want personal interaction while you provide that service.

TextRequest.com

Consumers’ main priority isn’t finding the best product. It’s improving their situation ASAP.

TextRequest.com

Are you making it easy for your audience to engage you?

TextRequest.com

79% of Americans check their phones within 15 minutes of waking. How are you engaging them?

TextRequest.com

Consumers don’t want to waste time on hold. You don’t want to lose leads or customers. So text.

TextRequest.com

Texting could be the single most beneficial tool your business isn’t already using.

TextRequest.com

Texting is the simplest form of engagement. It’s the edge you need to stay ahead of the competition.

TextRequest.com

Businesses build brand loyalty by offering the best experience, not by providing the best product.

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Offer consumers a better experience than your competitor, and they’ll buy from you.

TextRequest.com

The worst thing for your business is waiting too long to do something you know you need to do.

TextRequest.com

Over half your viewers are on smart phones when they decide to contact, visit, or buy from you.

TextRequest.com

Texting is the simplest form of communication, it’s the most used, and it’s the most preferred.

TextRequest.com

How powerful would it be if all your mobile viewers could text you directly from your website?

TextRequest.com

You can call a business, you can email a business, so why can’t you text a business?

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Text is the preferred form of communication. Why not let your customers use it to reach you?

TextRequest.com

If your business relies on calls and emails to reach customers, you need to be texting as well.

TextRequest.com

Has someone reached out to you for a quote? Shore up new business with a quick follow up text.

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We live in a mobile-first world, where people become more connected to their devices everyday.

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About 250 million people 18-49 y.o. own a smart phone, and they all use it to access the internet.

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Reaching consumers on their mobile devices needs to be one of your top priorities.

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About 250 million people 18-49 y.o. own a smart phone and prefer to text.

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If you want to grow your business, you need to engage consumers on their mobile devices.

TextRequest.com

People text to catch up with family and friends, finalize weekend plans, even to build businesses.

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Texting is so powerful because it’s so pervasive through all age groups.

TextRequest.com

Millennials are mobile conscious. They want things quick and accessible from anywhere.

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Adults under 50 send and receive over 100 texts every single day.

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Make it a focus to be included in at least one text your customers send or receive today.

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People don’t want to call you. They just want something right then.

TextRequest.com

We text because it’s quick, simple, convenient, natural, and flows easily with our day-to-day.

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A third of callers placed on hold hang up immediately. Why not let them text you?

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