by Steve Miller

Executive Officer Enterprise Development Centre

They ask you a question:

“What should I do while I‟m here?”

What do you want to do?

The things I would do if I was here for the first time would be ...

What do you like doing?

Or

You will just tell them what you think

They will not be worrying about how they will get to their chosen destinations, or when, to begin with.

They will just decide what they want to do

They will ask the:

When?

How?

And Who?

Questions

1. Where should it go?

2. When should this happen?

3. Etc.

Succession Planning

Market positioning

Management Procedure assessment

Vision and Mission statements

Unique Selling Proposition (USP)

Answers the question „where do we want to be and how will we get there?‟

Examine current position

Identify skills needed to fulfil current roles

Assess skills gap and potential successors

Develope and prepare potential successors

Evaluate

Where are we now?

Where do we want to be?

How do people view us?

How do we want to be viewed?

Who is our customer?

Who would we like to be our customer?

Do we have procedures for:

Inductions

Health and Safety and risk assessment

Warnings and terminations

Constitutional changes

Appraisals

Recruitment

Is there a structural plan for the staffing and who is responsible for each task.

Is there a reporting / communication structure

Are all decisions noted

Is there a training plan for all staff

Vision

Where do we want to be,

what do we want to be seen as?

Mission

How will we achieve this?

What makes us different from everyone else?

Why should clients / customers spend money here?

What do we offer that is unique?

A list of achievable goals

A list of targets i.e. client / customer numbers, member numbers, average age, staffing numbers etc

Responsibility assigned for each item

Place target measurements on each including implementation date

A document that will give an outline of the current position of the organisation,

where it wants to be, how it wants to be perceived and how this can be measured.

Basically, an overview blueprint of the

next 1-5 years of operation, including areas that need to be addressed and improved and areas

that are operationally sound.

The business plans will then target the specifics.

All businesses that are successful

are able to plan

and then measure outcomes.

No business can operate efficiently

without a targeted, evaluated

and accepted management plan.