Start making sense june 2018

Start Making SenseSustainable Organising principles to the

Digital Workplace

• Foundedin2005• 110employees• Vendorindependentconsultants• Sweden,Denmark,Norway,Finland,

Poland&UK

Identifyclientneedsandbusinessgoals.

HOWWEDOIT

Findability

SERVICESSEARCH

TAXONOMY&METADATA

CONTENTSTRUCTURE&NAVIGATION

BIGDATATRAINING

FIND|ANALYSE|ACT

INFORMATION

Designandbuildsuitable

IT-solution

Planandgivesuitabletrainingandguidance

WHATWEDOCreate Findability

INFORMATIONUSERS

PLATFORMORGANISATION

BUSINESS

INSTITUTIONEN FÖR TILLÄMPAD INFORMATIONSTEKNOLOGI | www.ait.gu.seINSTITUTIONEN FÖR TILLÄMPAD INFORMATIONSTEKNOLOGI | www.ait.gu.se

Moorehumoranno1965

Reality today 2017

http://orangecone.com/archives/2010/04/smart_things_ch_2.html


Collaboration

BelongingTrust

http://www.flickr.com/photos/library_of_congress/2178340815/

Together

SISO

Landfill


Collaboration Themes

http://www.flickr.com/photos/statelibraryofnsw/4658725597/

Participation -Human behaviour, we like to work together

Content

RTFM

Decipher

Our world is a messA large part of that mess is made out of information

Abby Covert

Information Architecture (IA)tools and concepts to help people to make sense of

messes made of information (and people)

Abby Covert

Meaning issubjective

demographicsocio political

complexMeaning gets lost in translation

Abby Covert

Uncontrolled vocabulariesincrease linguistic insecurity

Abby Covert

There are only 5 ways to organiseanything

Abby Covert

LocationAlphabetic

TimeCategoryHierarchy

Abby Covert

Organising

Organising Principles

http://flic.kr/p/kRqh42

SKOSDC

W3Cschema.org

Linked Data

INFORMATIONARCHITECTUREASANORGANIZINGDISCIPLINE

the discipline of organising

1. What Is Being Organised?2. Why Is It Being Organised?3. How Much Is It Being Organised?4. When Is It Being Organised?5. Who (or What) is Organising It?6. Where is it Organised?

22Robert Glushko


●Libraries, markets, museums, zoos, vineyards●Different types of data and documents●Personal information and artifacts ●People

We Organise

23Robert Glushko


An “Organising System”

RobertGlushko 24


Organising Books By Content

Photo by Jeffrey Beall (http://www.flickr.com/photos/denverjeffrey/304220561) Creative Commons CC BY-ND 2.0

RobertGlushko 25


Recall:The “Organising System”

A collection of resources intentionally arrangedto enable some set of interactions

RobertGlushko 26


“Information Architecture is designing an abstract and effective organisationof information

and then

exposing that organisation to facilitate navigation and information use”

RobertGlushko 27

Defining “Information Architecture” as an Organising Discipline

Content Practices

Content Practices


The Document Type Spectrum – A Continuum Between Documents and Data

RobertGlushko 30

5 - Star

Semantic Workplace

Participation

http://flic.kr/p/4i8xB6

Alphabet Soup

Vocabularies

http://flic.kr/p/zCyMp

Standards

http://standards.data.gov.uk/

Cherry Picking

http://flic.kr/p/8Xtus2


Governance

Finding the patterns of collaboration - game plan/rules‘geology of minds’

http://www.flickr.com/photos/smithsonian/4730112454/

Organising Principles with 5s

Practices,content andtoolsWhat goeswhere andwhy

work tasks

Personal Team work Task oriented Communication Record

OfficeOutlook

FileShare

TeamSitesSharePoint

BusinessApplications

ContentNews

ManagementSystem

© Findwise 2017-06-28

CasesScreenshots from NHS modelling, Jönköping & NHS demos

Healthcare & Lifescience

• Health Education England (NHS)

• Region Jönköping, EHR

High level architecture

Drupal

SQL

other

Contentsources Search&Taxonomycloudservices TargetedApplications

Figure1Scalablesearchplatformforlearningresourcerepositories

E-LfH

E-Learningrepository

other

Component architecture

Drupal

SQL

Content/Linksources

Figure2Componentsandeffectoftaxonomy/semanticmodel

ConnectorsFW

IndexServiceFW

ProcessingFW

ElasticSearch

SearchServiceFW

SearchGUIFW

Buildconnectors

ConfigureCollection

Dataprocessing/enrichment

Setupmapping

ConfigureSearchprofiles

BuildsimpleGUI

SemaphoreTaxonomy

/Semanticmodel

Users

apply

IM:build,manage,deploytaxonomy/vocabularies

informSystemowners

expose

Configure/API

NHS ontology developmentCreation of several separate, but linked, models in Semaphore e.g. ….

Usemodels/ontologiestoannotateandclassifycontentsemantically

Example of a declared conceptA declared concept within Semaphore:

SKOSrelationships(“hasrelated”,”broader”“narrower”)

Link/maptoconceptsinothermodelsorinformation

structures

Example of a declared conceptA declared concept within Semaphore:

Specificallycreatedrelationships

Alternativelabels,acronyms,synonymstocaterforthelanguageofthosewithdifferentperspectives

Publishedlinks

Developing relationships/mappingsVisualize existing relationships to further develop models

A Patient’s records: Jönköping, RJLStructured patient overview: early RJL prototype

Unstructuredorsemi-structuredcontentgiven

structureandlinkedtomoretraditionallystructureddata

withintheEHRs

A Patient’s records: Jönköping, RJL4 records found for “Medicinsk akutsjukvård”

A Patient’s record: Jönköping, RJLIn depth look at one record, highlighting semantic annotations (added from being run through the KConnect Swedish classification/annotation pipeline)

Clickonconcepttocreateasearchinexternalsources

e.g.Nationalguidelines

AmodelusingconceptsfromSocialstyrelsenguidelines/informationmodelscouldbeusedtoannotateorclassifypatientrecords,e.g.

perhapstolocatepatientgroups

“Outside Knowledge”Related search using other sources e.g. National Guidelines

Resultingpage

Loganalysiscanthenbeusedtoseewhatcontentisusedwhen,bywhom,for

what

Semantic searchSearch for “Buk” giving 3 hit results from 118 of the patient’s records

Filters:fixedorcreateddynamicallyaccordingto

content

NHS resource GUI featuresQuery completion

AutomaticquerycompletionBothsemantic(smartlogic)andfromthesearchserviceindex

NHS resource GUI featuresSemantically related terms/More like this; tabs & filters

Dynamictabs&filters

People and Content GraphSemantically related concepts

Authorprofile

Concepts

Telecom & Event

• Fira de Barcelona

• GSMA

Semantics in action

IA

Architecture

Metadata

Search

FYR CMS - Agenda CMS

FYR CMS – Tag entry point. Users ‘tag’ session

App & Web – Tags visibility front end level Taxonomy

(Entryscape) App/Web

Sessions Topics

Sessions Topics

Linked-Open-Data

W3C OntologyWikiData / Schema.org

RDF / JSON-LD

User Journey


Framtidens kunskapshantering via Sociala Medier

Information Shadow

PSI & MDM

PSI & Open Data

Integrated PublicServiceVocab (IPSV)

Office 365 & more

Fileserver

Othersources

SharePoint2013/16

SharePointOnPrem

PIM SAP

etc.

Externalwebsites

CRM CMS

?

ExternalwebsiteFileserver

Othersources

SharePoint2013/16

SharePointOnPrem

PIM SAP

Insightengine

NextGenerationSearchsolution

FullusageofOffice365andSharePointstandardfunctionality

ToolsforAnalyzeandadvancedreports

Searchapplications,forexample“Productsearch”,“R&D”etc.

“GDPRSearch”forfulfillmentofandcompliancetoEUregulations

etc.

CLOUDSSA

User UnfriendlyTerm Store

E-mail

SharePoint

OneDrive

Yammer

OneNote

Teams

Delve,theexceptionthatconfirmstherule

Externalsources SharePoint2013OnPremise

SharePoint2013documents

CLOUDSSA

Office365SearchIndex

Findabilityday.com

Wisenet

Findwise.com

career.find-wise.com

Hybrid search – example of architecture

Findwiseconnectors

GBGNAS

architecture– Microsoftedition

SharePointSearch

Building blocks for IA• Information Architecture within Sharepoint, and Office 365

• Content Model

• Content Types

• Sites, Content etc.

• Termstore

• Search – and MS Graph, Delve

• Silos: Yammer, Outlook, SP, etc.

Organise OneDrive

[email protected]@chalmers.se