@hduckworth  

Volunteer  Victories  How  to  Recruit,  Retain  &  Maintain  Volunteers  

Presented  by:  Holly  Duckworth,  CAE,  CMP

Leadership  Solutions  International

@hduckworth

• Educate, Connect, Inspire Global Leaders

• Teach Spiritual Principals in Organizations Worldwide

• Speaker

• Facilitator

• Author, CTRL+ATL+Believe: Rebooting Thoughts & Inspiring Action in Your Organization

L E A D E R S H I P S O L U T I O N S I N T E R N AT I O N A L

What do you need out of our time together?

W H AT D O Y O U B E L I E V E A B O U T Y O U R C U R R E N T V O L U N T E E R P R O G R A M ?

@hduckworth

A D H O C K V O L U N T E E R S

C O M M I T T E E O R P R O J E C T V O L U N T E E R S

B O A R D R O O M L E V E L V O L U N T E E R L E A D E R S

@hduckworth

V O L U N T E E R M A N A G E M E N T

• Set Intention

• Structure to Attract

• Train & Delegate

• Inspire & Educate

• Evaluate & Appreciate

C O R P O R AT I O N F O R N AT I O N A L & C O M M U N I T Y S E R V I C E

@hduckworth

@hduckworth

• Intentions  &  Plan  • Attract  &  Recruit  • Training  • Inspire/Managing  • Evaluating

Volunteer  Management  Life  Cycle

@hduckworth

DivineWork

AheadWhy  do  people  volunteer?  

Why  do  we  need  volunteers?

Why  Volunteer?

@hduckworth

What  Are  The  Benefits  of  Volunteering?

@hduckworth  

• Define  Your  Mission  • Assess  Your  Organization  • Develop  Your  Volunteer  Program  • Describe  Volunteer  Positions

Set  Intention  &  Plan

Mission

• Organization  and  individual  relevance

@hduckworth  

Mission:    To  collect,  disseminate,  and  exchange  technical  knowledge  concerning  the  

exploration,  development  and  production  of  oil  and  gas  resources,  and  related  technologies  

for  the  public  benefit;  and  to  provide  opportunities  for  professionals  to  enhance  their  technical  and  professional  competence.  

• Map  out  your  current  volunteer  structure

Assess  Your  Organization

What  skills  do  you  want  in  a  volunteer?

P E R S O N A L S K I L L S

∗ Leadership  ∗ Strategic  Thinking  ∗ Communication  ∗ Influence  ∗ Loyalty  ∗ Business  Acumen  ∗ Financial  Skills

C O L L E C T I V E S K I L L S

∗ Association  Experience  ∗ Diversity  –  reflects  membership  ∗ Global  Mindset  (if  applicable)  ∗ Financial  Expertise  ∗ Governance  ∗ Strategic  Planning

H O W D O Y O U W R I T E A V O L U N T E E R J O B D E S C R I P T I O N ?

Position  Description

• Position  title  • Purpose  of  position  • Volunteer’s  

responsibilities/tasks  • Outcomes/goals  (success  

measures)  • Training  and  support  plan  • Reporting  • Time  commitment  • Qualifications  needed  • Benefit

How  do  you  Recruit?

I N D I R E C T A S K

Volunteer:  Hi  Sarah,  I  have  this  project  coming  up  for  GMN  it’s  kinda  big  and  I  could  use  some  help  do  you  think  you  could  help  me?  !

Potential  Volunteer:  Well,  up  no  you  see  I’m  kinda  busy  with  work  and  family  so  I  don’t  have  time  to  give  right  now.

Volunteer:  I  am  working  to  produce  the  October  GMN  education  program  we  are  planning  the  event  for  October  10th  from  9am  –  Noon.    I  know  you  have  a  talent  for  creating  marketing  flyers  do  you  think  you  would  be  able  to  help  us  create  this  one  flyer?  !Potential  Volunteer:  I  am  really  busy  and  I  think  I  could  fit  in  this  small  project  for  you  the  week  of  September  1st.    Could  that  work  for  you?

D I R E C T A S K

∗ Send  ONLY  an  email  ∗ Ask  in  a  Newsletter  ∗ Beg  ∗ Force  or  Coerce

Ask:    Do  NOT

Technology & Volunteering

• Volunteer Fair

• Virtual Volunteerism

• Job board

• Volunteer Manager

• Use of key liasion, to recruit to their team

• Track skills of your members

• Offer Leadership Training

• Tell your own Testimonials about why and how you volunteer (web, newsletter, in person)

R E C R U I T M E N T I D E A S :

• What  are  the  traits  you  need  for  the  position?  – Leadership  skills  – Connection  to  the  cause  – Attitude  – Desire  to  serve  – Leadership  skills  – Sense  of  humor

Selecting  Volunteers

Training  Methods

• Orientation  • Materials  • Mentors  • Ongoing  Development

Orientation

Materials

Mentors

V O L U N T E E R S N E E D T O K N O W T H E Y A R E A PA R T O F S O M E T H I N G L A R G E R T H A N T H E M S E LV E S

A gift for you A Tip For Your Board Leadership All Year Long

Volunteer  Support

• Tools  and  resources  • Strategic  insight  and  oversight  • Connections  and  reflections  • Time

W E H AV E A L O T I N C O M M O N

N E X T G E N E R AT I O N V O L U N T E E R S

Micro-­‐Volunteering

• Put  simply,  it's  volunteering  that  you  can  do  in  small  bits  of  time  -­‐  from  5  minutes  to  2  hours.  It's  high-­‐impact,  high-­‐efficiency  do-­‐gooding  

• Bite-­‐sized  • Crowd-­‐sourced  • www.sparked.com  

@hduckworth

• Measures  of  Success  – Program  – Position  – Person

Evaluation

• Work on a cause that means something to you

• Consider sills you have to offer

• Do you want to learn something new

• Combine goals

• Don’t over commit

• Think family

• I never thought of that vs. that will never work

7 T I P S O N S U C C E S S F U L V O L U N T E E R I S M

Succession  Planning

 Volunteer  Appreciation

 National  Volunteerism  Week  April  6-­‐13,  2014

Every time we ask someone to volunteer

we invite them to be come a millionaire to someone else.

V O L U N T E E R M A N A G E M E N T

• Set Intention

• Build a volunteer structure

• Train & Delegate

• Inspire & Educate

• Evaluate & Appreciate

Thank  You!

@hduckworth  

Volunteer  Victories  How  to  Recruit,  Retain  &  Maintain  Volunteers  

Presented  by:  Holly  Duckworth,  CAE,  CMP

Leadership  Solutions  International