Fall  Educational  Symposium  Virginia  Society  of  Association  Executives  

November  14,  2013  

What  you  visualize,  you  will  actualize.  

What  do  you    see  today?  

@hd

uckw

orth  

Holly  Duckworth,  CAE,  CMP  Speaker,  Trainer  &  Volunteer:          •  Travel  Portland  -­‐  US  Figure  Skating  

Championships  •  Inaugural  Lance  Armstrong  Livestrong  

Ride  •  Meeting  Professionals  International  •  President  National  Speakers  Association  •  Chair,  Component  Relations  American  

Society  for  Association  Executives  •  Leadership  Trainer,  Green  Meetings  

Industry  Council  

@hduckworth    

Mission  of  ISA  

Through  research,  technology,  and  education,  the  International  Society  of  Arboriculture  promotes  the  professional  practice  of  arboriculture  and  fosters  a  greater  worldwide  awareness  of  the  benefits  of  trees.  

Collective  Expertise  

Fear  

Doubt  

Lack  

What  Does  It  Take  To  Keep    Your  Associa8on  Alive?    

 

@hduckworth    

Intentions  for  the  Session  

*  Evaluate  what  it  means  to  be  an  effective  volunteer  and  board  member  for  any  association.  *  Demonstrate  how  to  ASK  recruit  a  volunteer  in  a  

personalized  manner  that  increases  your  odds  of  hearing  “Yes”.  *  Identify  how  to  retain  your  volunteers  by  delegating  tasks  

and  holding  ACCOUNTABLE  committees  who  know  the  work  contributes  to  the  association  vision  and  mission.  *  Create  customized  ongoing  APPRECIATION  plan  that  will  

grow  your  volunteer  bases  for  years  to  come.  

                                   Technology  Zone:      

Twitter  @hduckworth  Text  503  887  4112  

www.Facebook/leadershipsolutionsinternational  

www.leadershipsolutionsintl.com    

Use  this  as  a  place  to  learn  and  grow.  

@hduckworth    

What  you  visualize,  you  will  actualize  

What  do  you    see  today?  

@hd

uckw

orth  

The  Dating  Game:  

@hduckworth    

What  Traits  Do  You  Want  in  a  Volunteer?  

@hduckworth    

What  Are  The  Benefits  of  Volunteering?  

What  Skills  Should  go  on  my  Volunteer  Job  Description?  

Personal  Skills  

*  Leadership  *  Strategic  Thinking  *  Communication  *  Influence  *  Loyalty  *  Business  Acumen  *  Financial  Skills  

Shared  Board  Skills  

*  Association  Experience  *  Diversity  –  reflects  

membership  *  Global  Mindset  (if  applicable)  *  Financial  Expertise  *  Governance  *  Strategic  Planning  

ASK:  Indirect  

Volunteer:  Hi  Sarah,  I  have  this  project  coming  up  for  GMN  it’s  kinda  big  and  I  could  use  some  help  do  you  think  you  could  help  me?    Potential  Volunteer:  Well,  up  no  you  see  I’m  kinda  busy  with  work  and  family  so  I  don’t  have  time  to  give  right  now.  

                 Ask:    Direct  

Volunteer:  I  am  working  to  produce  the  October  GMN  education  program  we  are  planning  the  event  for  October  10th  from  9am  –  Noon.    I  know  you  have  a  talent  for  creating  marketing  flyers  do  you  think  you  would  be  able  to  help  us  create  this  one  flyer?    Potential  Volunteer:  I  am  really  busy  and  I  think  I  could  fit  in  this  small  project  for  you  the  week  of  September  1st.    Could  that  work  for  you?    

Ask:    Do  NOT  

*  Send  ONLY  an  email  *  Ask  in  a  Newsletter  *  Beg  *  Force  or  Coerce  

100%  

@hduckworth    

*  Greater  impact  to  your  vision  mission  *  Save  organization  time  *  Increase  organizations  revenues  

Why  use  Volunteers?    

*  It’s  more  than  the  difference  between  simply  a  pay  check  and  no  pay  check.  *  Are  you  teaching  your  volunteers  this  when  they  work  with  other  

volunteers?  

Volunteer  vs.  Employee  

@hduckworth    

 Technology  

@hduckworth    

* Learn  a  Skill  * Share  a  Skill  

Understand  Motivations  of  the  Volunteer  

 

@hduckworth    

*  Remember  with  volunteers  they  have  a  choice  and  100’s  of  other  organizations  would  love  to  have  the  same  people  

 *  With  volunteers  it  is  all  

personal  and  passion  

@hduckworth    

*  Volunteer  Fair  *  Virtual  Volunteerism  *  Job  board  *  Volunteer  Manager    *  Use  of  President  Elect,  to  recruit  to  their  team  *  Track  skills  of  your  members  

*  Offer  Leadership  Training  *  Tell  your  own  Testimonials  about  why  and  how  you  

volunteer  (web,  newsletter,  in  person)  

Recruitment  Ideas:  

Volunteers  need  to  know  they  are  part  of  something  bigger    

Accountable  

*  Give  them  ownership  *  Give  them  something  meaningful  to  do  *  Write  it  down  *  Demonstrate  for  them  how  what  they  do  makes  a  difference  to  the  organization  *  Make  it  easy  to  volunteer  *  Keep  task  sizes  manageable  *  Have  regular  committee  meetings  

Secrets  To  Hold  Volunteers  Accountable?  

We  Have  More  In  Common    

Volunteers  need  to  know  they  are  part  of  something  bigger    

Next  Generation  Volunteers  

@hduckworth    

@hduckworth    

Listen:  Know  your  members  

*  Work  on  a  cause  that  means  something  to  you  *  Consider  sills  you  have  to  offer  *  Do  you  want  to  learn  something  new  *  Combine  goals  *  Don’t  over  commit  *  Think  family    *  I  never  thought  of  that  vs.  that  will  never  work  

7  Tips  on  Successful  Volunteerism  

Secret  Millionaire  

@hduckworth    

 Appreciation  

Intentions  for  the  Session  

*  Evaluate  what  it  means  to  be  an  effective  volunteer  and  board  member  for  any  association.  *  Demonstrate  how  to  ASK  recruit  a  volunteer  in  a  

personalized  manner  that  increases  your  odds  of  hearing  “yes”.  *  Identify  how  to  retain  your  volunteers  by  delegating  tasks  

and  holding  ACCOUNTABLE  committees  who  know  the  work  contributes  to  the  association  vision  and  mission.  *  Create  customized  ongoing  APPRECIATION  plan  that  will  

grow  your  volunteer  bases  for  years  to  come.  

Thank  You!  

CTRL+ALT+Delete:  How  to  Reboot    

your  Associa8on  for  Success  

Releasing  control  in  your  associa8on,  Looking  at  alternate  strategies  &  Dele8ng  all  that  no  longer  serves  your  vision  to  become  more  efficient  and  

effec8ve  

Holly  Duckworth,  CAE,  CMP  

Available  Early  2014  

Holly  Duckworth,  CAE,  CMP    Leadership  Solutions  International  

@hduckworth    

Thank  you!