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BACK TO BASICS By Vanessa Vakirtzi

Social Media for Business. 2012: Back to Basics

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Page 1: Social Media for Business. 2012: Back to Basics

BACK TO

BASICS

By Vanessa Vakirtzi

Page 2: Social Media for Business. 2012: Back to Basics

There are OVER 4.5 million

Internet Users in Greece

Over 3 million of them, are active

Facebook users

Page 3: Social Media for Business. 2012: Back to Basics

Creating

apps that

will get

awards

Dealing with the

‘trend’ of social media

Finding the newest technology

Creating traffic, hitting Fan targets

Proving you are a social

media guru !

Page 4: Social Media for Business. 2012: Back to Basics

And relationships are formed through…

Page 5: Social Media for Business. 2012: Back to Basics

COMMUNICATION

CONVERSATION

Page 6: Social Media for Business. 2012: Back to Basics
Page 7: Social Media for Business. 2012: Back to Basics

Conversation is not about

numbers

Conversation is about

relationships

Page 8: Social Media for Business. 2012: Back to Basics

One to One offline conversations

Public And ‘Social’ Conversations

Page 9: Social Media for Business. 2012: Back to Basics

HOW WE INTERACT

HOW WE RECOMMEND

HOW WE SHARE

HOW WE ENGAGE

HOW WE COMMUNICATE

THIS CHANGES…

Page 10: Social Media for Business. 2012: Back to Basics

Social Media Conversation=

Word of mouth

Page 11: Social Media for Business. 2012: Back to Basics

SO WHAT ARE YOU WAITING FOR ?WE ARE WAITING FOR YOU TO TRIGGER US

WE ARE

WAITING TO

SHARE YOU TO

OUR FRIENDS

CONVERSATIONS

ARE HAPPENING

RIGHT NOW…

Page 12: Social Media for Business. 2012: Back to Basics

ENTER EXISTING

CONVERSATIONS

INFLUENCE

EXISTING

CONVERSATIONS

TRIGGER NEW

CONVERSATIONS

Page 13: Social Media for Business. 2012: Back to Basics

READY ?No..Youre still

missing something

Page 14: Social Media for Business. 2012: Back to Basics

ITS ABOUT LOVE

Page 15: Social Media for Business. 2012: Back to Basics

Why you need to love social

media…

Page 16: Social Media for Business. 2012: Back to Basics

IT IS NOT ABOUT

WHO SHOUTS THE

LOUDEST

Page 17: Social Media for Business. 2012: Back to Basics

It is not rocket science Or the Holy grail

…but its pretty close

Page 18: Social Media for Business. 2012: Back to Basics

It is NOT just another marketing tool

Page 19: Social Media for Business. 2012: Back to Basics

It kind of is ALL about Facebook…

Page 20: Social Media for Business. 2012: Back to Basics

It forces you to be better

And look further

Page 21: Social Media for Business. 2012: Back to Basics

Now you are ready for the

beginning of a beautiful friendship

Page 22: Social Media for Business. 2012: Back to Basics

What you need to know to

make it work

Page 23: Social Media for Business. 2012: Back to Basics
Page 24: Social Media for Business. 2012: Back to Basics

WHERE DO

YOU WANT

TO GO ?

Page 25: Social Media for Business. 2012: Back to Basics

DRIVE TO

STORE

RESEARCH TOOL

BRAND

MARKETING

ONLINE SALES

ESTABLISH

LEADERSHIP

PROMOTIONS

RECRUITMENT

CUSTOMER

SUPPORT

TRAFFIC TO

SITE/BLOG REPUTATION

MANAGEMENT

Page 26: Social Media for Business. 2012: Back to Basics

What do you have to offer ?

Page 27: Social Media for Business. 2012: Back to Basics

ADVICE

EDUCATION

EXPERTISE

A ‘CAUSE’

RELATED MESSAGE

YOURSELF

EVENTS /

OCCASIONS

Page 28: Social Media for Business. 2012: Back to Basics

RESOURCES ?

Page 29: Social Media for Business. 2012: Back to Basics

SELECT YOUR

CHANNELS

Page 30: Social Media for Business. 2012: Back to Basics

B2CPages for brands

B2B

Neighbourhood of your customers

Mechanisms are marketing toolsControllable yet intimateMEASURABLE

Networking and awareness

Generates leads and databases

It can be your only online property

Page 31: Social Media for Business. 2012: Back to Basics
Page 32: Social Media for Business. 2012: Back to Basics

Build

Sustain

Engage

Page 33: Social Media for Business. 2012: Back to Basics

Building a ‘fanbase’

Page 34: Social Media for Business. 2012: Back to Basics

Simple searchProvide incentive/reason why

Run some very targeted FB or Linked in Ads

Links from all other properties (on and offline)

Spread the word

Page 35: Social Media for Business. 2012: Back to Basics

Invite them into your conversation

And become a part of theirs

Page 36: Social Media for Business. 2012: Back to Basics

Contentis everything !

Page 37: Social Media for Business. 2012: Back to Basics

User your expertise

Be creative

Give content that interests them

Page 38: Social Media for Business. 2012: Back to Basics

Information about you

Link to other properties

Use your Human touch

Be visualAsk and listen

Engage in DIALOGUE

Create Applications

Create databases

Provide exclusives and incentives

User generated content

Page 39: Social Media for Business. 2012: Back to Basics
Page 40: Social Media for Business. 2012: Back to Basics
Page 41: Social Media for Business. 2012: Back to Basics
Page 42: Social Media for Business. 2012: Back to Basics

Keep it Going

Page 43: Social Media for Business. 2012: Back to Basics

Measure & Optimise

Page 44: Social Media for Business. 2012: Back to Basics

Know your brand

ambassadors

Page 45: Social Media for Business. 2012: Back to Basics

Promote Loyalty

Page 46: Social Media for Business. 2012: Back to Basics

And last but not least

Don’t forget to

Page 47: Social Media for Business. 2012: Back to Basics

Thank You

By Vanessa Vakirtzi