Six Sigma ●

EDUCATION & DEVELOPMENT The key ingredients to winning the business game

Lean Manufacturing and Services The implementation of Lean principles and practices is globally recognized as one the most effective ways of significantly raising the excellence level of a business, and building an internal continuous improvement capability that will foster benefits in the long run. Pioneered by Toyota Motor Company, the philosophy and tools now commonly referred to as Lean, have been metaphorically called “the machine that changed the world”. This is due to the significant positive impact they have had in organizations which adopted them and their position as a new industrial paradigm, more effective than mass production. Initially used mainly in the manufacturing industry, the principles have demonstrated their applicability and power also in service environments such as hospitals, banks, logistics, supply chain and others. Today many of the leading companies have already started to reap the benefits of Lean and their competitive advantages determined a wide spread interest in starting on the Lean journey.

How fast can your business run?

• Lean Principles • Lean vs. Mass Production • The 8 Wastes • 5S • Visual Management • SMED • Total Productive Maintenance • Quality and Jidoka • Batch Size Reduction (One Piece Flow) • Cellular Manufacturing • Standardized Work • Value Stream Mapping • Pull Systems • Takt Time • Bottlenecks Identification and Management • Production Leveling (Heijunka) • Kanban Systems • Continuous Improvement • Problem Solving Tools and Techniques • Comparative Simulation of Push vs. Pull • Key Performance Indicators • Teamwork • Lean Services • Lean Program Implementation • Case studies: Toyota, Harley Davidson, Volvo

Covered Topics

Does it have rythm?

The Toyota Way For decades, Toyota’s success in the marketplace has been admired by business professionals from all industries. Its remarkable long run business performance made Toyota the envy of automakers and a model to emulate for other companies. Toyota’s culture and practices are considered to be the symbol of excellence not only in manufacturing but also in business in general. The power of Toyota rests in two distinct but closely tied components: the Toyota Way and the Toyota Production System (TPS). The Toyota Way has created a culture of respect for individual, cooperation, lifelong learning, and innovation. TPS has been the driver that stimulated the development of lean manufacturing, kanban and quality systems, just-in-time production, and continuous improvement. Together, they have been the pillars that supported Toyota’s continuous development and leadership.

• Waste Reduction • Standardized Work • Kaizen/Process Improvement • Toyota Production System • Pull Systems • Supply Chain • Logistics • Problem Solving • Systemic Thinking • Lean Metrics

• Corporate Philosophy and Strategy • Lean Transformation • People Education and Development • People Centric Technology • Organizational Structure • Suppliers and Partners Development • Learning Enterprise • Culture Development • Leadership • Toyota Business Lessons

Covered Topics

The core topics covered and the duration of the training are adjustable, depending on your industry, interests, experience and goals. The sessions can have either a consultative nature, when the target audience is the higher management, or a presentational approach when we have a general addressability.

Covered Topics

• Processes and Operations • Work as a Process • SIPOC • Process Improvement • PDCA Cycle • Problem Solving Methodologies

(Toyota, McKinsey, 8D) • Problem Definition & Analysis

• Problem Solving Tools (Flowcharts, Affinity Diagrams, Cause and Effect Diagrams etc.)

• Techniques • Design of Experiments • Statistics and Probability • TRIZ (Theory of Inventive Problem

Solving)

Problem Solving We are surrounded by complex socio-technical systems that we have to deal with on a daily basis. Most times complexity is the source of many problems that must be solved in a fast paced manner but also by developing extensible solutions that can be reused and easily understood. On this account, the professionals need to use a structured approach to problem solving and the right combination of tools and thinking mechanisms that will enable them to develop creative and effective solutions. We have gathered methodologies and tools from many industries and put them together in a pragmatic suite that will become your most trusted resource in the process of solving any business challenge.

Continuous Improvement Covered Topics • Work Analysis and Standardization • Work as a Process • Variation • 8 Wastes • Flowcharts • Run charts • Histograms • Cause and Effect Diagrams • Pareto Charts • Scatter Diagrams • Control Charts • Control Chart Interpretation • Data Collection & Analysis • Benchmarking • Six Sigma • Lean • Process Analysis and Re-

Engineering • Quality Circles • Theory of Constraints (TOC) • Toyota Production System • Quality Function Deployment • Value Stream Mapping • Kaizen vs. Kaikaku • Key Performance Indicators • Yokoten

Any system which is not improving doesn’t stay the same, it is rather deteriorating. With this basic law of systems theory in mind, companies have adopted continuous improvement as a key component of their operations. However, very often, continuous improvement remains much more of a goal than a reality. We will change that by providing you the right methodologies, tools and support in implementing continuous improvement programs that will render quantifiable results in a short time.

Six Sigma

6

Covered Topics • DMAIC Methodology • Project Charter • Communication Plan • Affinity Diagram • Control Charts • CTQ Tree • Data Collection • Kano Model

• Pareto Charts • Run Charts • SIPOC • Tollgate Reviews • Data points • Flowcharts • Histograms • MSA

• Process Sigma • Taguchi Loss Function • Brainstorming • Cause and Effect Diagram • Design of Experiments • Hypothesis Testing • Interrelationship Digraph • Scatter Diagram

• Activity Network Diagram • Gantt Charts • FMEA • Involvement Matrix • PDCA Cycle • Prioritization Matrix • Six Sigma Storyboard • DMADV Methodology

Six Sigma is a business management strategy focused on improving the quality of process outputs by removing causes of defects and minimizing variability. The great advantage of Six Sigma is its mature and proven methodology that combines practices and tools in an orchestrated manner with clear outcomes. The ultimate goal of Six Sigma is to enable an organization to deliver near-perfect products and services for its customers.

Covered Topics • Projects, Programs,

Portfolios • Strategic Planning and

Projects • Project and Operations

Management • The Project Manager

• Projects and Products Lifecycle

• Organizational Structures • Project Management

Processes • Initiating Process Group • Planning Process Group • Executing Process Group

• Monitoring and Controlling Process Group

• Closing Process Group • Project Integration

Management • Scope Management • Time Management • Cost Management

• Quality Management • Human Resources

Management • Communications

Management • Risk Management • Procurement Management • Interpersonal Skills

Project Management Project management is both a science and an art. We will provide you with the scientific foundation of project management, while experience will teach you the artistry of it. Our courses are based on the globally recognized project management methodology proposed by Project Management Institute (PMI). By introducing a standardized approach to project management in your organization, you will insure that your project teams will deliver results while being flexible and having a common language and project management system.

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Leadership

Covered Topics • Personality Types • Communication • Leadership and Management • Coaching and Mentoring • Organizational Transformation • Change Management • Influence and Persuasion • Motivation

• Critical Decisions • Group Dynamics • Conflict Management • Sources of Power • Employee Empowerment • Principled Negotiation • Ethics • Leadership Case Studies

If your actions inspire others

to dream more, learn more,

do more and become more,

you are a leader.

John Quincy Adams

A true leader can inspire committed action that engages people in taking intelligent steps, in a direction he has chosen, to achieve a goal that is valued by all parties involved or affected by it. While some qualities necessary to lead such initiatives may be native, a true leader in today’s complex world requires also constant education and interaction with other leaders. We are looking forward to being your companion on the leadership journey.

SIMANDO 9, Republicii Blvd Timisoara, 300159 Romania Tel + 40 356 217 021 Fax + 40 356 217 017 info@simando.com www.simando.com

World class education for world class employees!

All courses are offered in English, German and Romanian.

Our trainers are certified by and contributing members of worldwide recognized professional organizations. This guarantees that the latest body of knowledge, methods and developments will be made accessible to you and your company.