10
Tom Pisello CEO & Founder The ROI Guy @tpisello How ShoreTel Transformed Their Customer Engagements with Tablets Brent Barbara Sr Director Alliances & Solutions Engineering

Shoretel Case Study

Embed Size (px)

DESCRIPTION

A case study on how How ShoreTel Transformed Their Customer Engagements with Tablets

Citation preview

Page 1: Shoretel Case Study

Tom Pisello CEO & FounderThe ROI Guy@tpisello

How ShoreTel Transformed Their Customer Engagements with Tablets

Brent BarbaraSr Director Alliances & Solutions Engineering

Page 3: Shoretel Case Study

Marketplace changes?

90%From IT to Business!

(Gartner)

Page 4: Shoretel Case Study

Addressing the Changes?

Page 5: Shoretel Case Study

Addressing the Changes?

Page 6: Shoretel Case Study

Retooling the Value Messages?

Improve Sales & Marketing Performance

Enable Better Mobility

Streamline ContactCenter Operations

Improve HumanRelationship Management

Improve Finance &Operations

Improve Measurement& Management

Page 7: Shoretel Case Study

Retooling the Value Messages?

Page 8: Shoretel Case Study

Guiding the Selling Process?

Page 9: Shoretel Case Study

Measurable Results?

Page 10: Shoretel Case Study

Next Steps?