•  Social Drivers •  Social Business &

Collaboration •  Collaboration Tools

Hierarchies Email, portals

Location Unknown Links Push Click

Browser Fixed

Proscribed

Networks Facebook Location Aware Feeds Pull Touch Smartphone/Tablet Mobile User Empowered

Yesterday Today

Internal Communities

Collaboration

Knowledge Social

Marketing

Social Commerce

Social CRM

Business Values: •  Transparent •  Listening •  Dialog •  Engagement •  Co-Creation

Technology Enablers: •  Simple •  Mobile •  Networked •  Ubiquitous •  Scalable

Traditional Social

Collaboration Tools

Employee Generated

Video Social Tagging

Activity Feeds

Employee Profiles

Internal Micro Blogs

Internal Blogs

Wikis Video Conf.

Web Conf.

Discussion Forums

Instant Messaging

Document Mgmt.

E-Mail

Telephone

Business Challenges: •  Functional

Silos •  Organization

Boundaries •  Efficiency •  Security

Constraints •  Shared Vision

Social Benefits •  Network –

Centric •  Cross –

Functional •  Open Access •  Transparency •  Shared Vision

•  Community Sites •  The Newsfeed •  Social Search •  Personal Profile •  People Card •  Reputation Builder •  Enhanced Task Management •  Lync Integration •  SkyDrive Pro

Community Sites in SharePoint 2013 provide an environment for discussions with colleagues, groups, or individuals

Similar to how Facebook allows you to engage in conversation with friends using the Newsfeed

Allows you to engage in the same way with people across your organization

You can create and deploy a Community Site for all the members of your Department or Business Unit

Allows your team to discuss issues, brainstorm on ideas, ask questions, and engage in document collaboration within a Facebook like environment

The difference here is that the community is business focused.

Users can engage in discussions whenever they have time without using email

The Newsfeed displays information from other users or topics that you follow, such as people, documents, sites, and metadata tags

The Newsfeed displays items sorted in reverse chronological order so you can see the most relevant and recent item

The Newsfeed is just one of several feeds available via the MySite

The Everyone feed shows posts or replies from the people you follow and all users from all communities

The Activities feed shows all activity associated with a particular user

Other users can see your Activities feed while browsing your Profile or About Me page

One of the biggest issues with SharePoint 2010 was a lack of Social Search

Your search results were concentrated on the indexed documents, sites, and other document types that were part of the default or custom search scope

Microsoft has greatly enhanced the search features for SharePoint 2013, specifically around Social Search

A Site Administrator can now specify multiple locations where query results should come from, such as your local SharePoint index, an Internet Search Engine, or both. In addition to displaying contact and organizational information

Search results now show authored documents and information on past projects

This is huge in terms of finding content related to things you’ve worked on or identifying experts in your organization

SharePoint 2013 Search has new navigation tools that include query suggestions based on previous results, and a new "hover panel" that shows additional information when you hold the cursor over an item

The public section of About Me features a new Personal Profile with information about your interests and social connections highlighting your conversations, areas of interest, connections, colleagues, tags, and notes

The Personal Profile page has a menu that the Profile Owner can navigate to see the their News Feed activity, About Me information. Tasks (more about this later). Blog Posts, etc.

The user has the ability to edit the menu and change the look and feel of the Profile Page

The viewer of the profile can see the information that the user wants displayed such as Activity – what they are saying on all the discussions the user in involved in

The Personal Profile really does a great job of replacing the MySite in SharePoint 2010 and gives the owner and viewer of the profile more information that is relevant to the Social nature of collaboration

The NewsFeed link on the Personal Profile page takes you to page where you can view people, documents, sites, and tags that you’re following You can view all of your conversations, start a conversation with an individual or a group

You can set context for what you’re saying and who you’re saying it to

This is critical to engaging in the conversations that are taking place and ensuring you’re connected to the conversation

The People Card is an enhanced contact card concept that is similar to the Contact Card in Outlook

It provides all the pertinent information about a user or colleague

All the specific contact information is displayed including links to engage the user via specific communications channels

The People Card is a one stop shop for engaging the individual in a conversation or collaborating with them using the SharePoint platform

A key tenant in Social Computing is the concept of Reputation

How you’re perceived by your peers is important to finding and engaging experts, driving adoption, and bringing teams together to solve issue and problems

SharePoint 2013 provides incentives to promote participation in conversations and communities, such as likes, badges, and best replies

Let’s say you're browsing a community site and answer a question posted by your colleague Kari, who's notified by email of your response

Keri marks your answer as a best reply, which earns you reputation points and improves your status within the community. The more you engage the more points you get

The point system is set by each Community Owner or Manager and the Members page shows your reputation score

This type of measurement encourages users to engage in the communities and participate in conversations

This is a gamification concept where users rate each other and push other users to engage

You don’t want your colleague looking better than you so you are naturally incented to participate

One of the biggest issues users had with SharePoint 2010 was task management and being able to see your tasks based on what you were working on Users wanted the ability to see an aggregated view of tasks assigned to them through all projects You could purchase 3rd party web parts to accomplish this or develop the solution yourself Microsoft has addressed this with aggregated task management on your Profile Page The left navigation menu on the Profile page has a Tasks link that loads the My Tasks screen The page aggregates your tasks across all of the groups or communities you belong to Tasks are presented in a timeline format, are searchable, and are grouped by project locations Of course the tasks can be linked to Outlook as well for further integration

One of the key concepts in Social Collaboration is connecting to colleagues using Instant Messaging when you have a question or you’re engaging in an online meeting Microsoft has developed Lync as their Enterprise Instant Messaging tool, It is secure (behind the firewall) and is integrated into the Microsoft Office platform for presence and communication In SharePoint 2010, Lync was integrated only to the point of allowing for presence where you could see if a document author was online through a red, yellow, or green indicator in the document library - Not very functional… Microsoft has developed deep integration between Lync, SharePoint, OneNote, Outlook, and other Office applications In SharePoint 2013 you can view a user and see all the Lync information including their recent activity, what their status is, what organization they belong to and what communities they are a part of

Ever wonder what happened to Groove? Well… it lives as SkyDrive Pro and is tightly integrated into SharePoint 2013 and Office 2013 The concept of syncing SharePoint to an environment that you could take offline was something that really wasn’t implemented well in SharePoint 2010 Users never really got the complicated steps it took to take content offline Microsoft made SkyDrive Pro available as an alternative Designed to be a central hub for work related documents, SkyDrive Pro makes it easier to work on files that you need to edit when you’re disconnected from SharePoint (via the Follow Documents page)

So what about Yammer and SharePoint? There are a number of benefits users and administrators will see as the Yammer/SharePoint integration evolves. Technically, it will be easier to manage as things like minimum disc requirements (for instance the current need for 7GB for each user’s MySite) go away and are managed internally by Yammer. You can embed a Yammer feed on virtually any SharePoint page. Users can post messages, links and files directly from SharePoint Yammer feeds can be configured as read-only, or, optionally, make it visible to SharePoint users without them needed to create a Yammer account Search Integration – Yammer messages appear alongside SharePoint search results Overall, this combination really puts the “Social” into the Microsoft Social Collaboration solution

If your organization is currently on (or planning to move to) SharePoint 2013, there are some impacts to the SharePoint/Yammer integration that you should consider – both short and long term; Migrating existing Activity Feeds and Community Sites - At some point in 2013 (most likely Q2 or Q3) Microsoft will deprecate the native SharePoint activity Feed. This will first happen as part of Office 365 – where customer will have no choice in the matter and timing. It will happen later for SharePoint on-prem via a service pack. If your business depends on an activity feed – and today that activity feed is native SharePoint – you need to understand the impacts. It’s in the cloud! If you plan to switch over to the Yammer activity feed and have no cloud-based applications – get ready. This typically involved a technical/architecture review board – and if this is your company’s first venture into the cloud, you should prepare for it appropriately.