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With over 2,200 apps on the AppExchange you can run your entire business on Salesforce. In this session, we'll cover some of the best ways to extend Sales and Service Cloud and well as how AppExchange can power solutions for every department with free and paid apps from our partners.
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Extend Salesforce with the AppExchange Jim Sinai Sr Director, Product Marketing, AppExchange & Platfrorm @jimsinai
Safe Harbor Safe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. The risks and uncertainties referred to above include but are not limited to risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site. Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
Using the template Salesforce 2014
BEFORE WE START Please go to this link on your mobile device
http://bit.ly/s1london
Connected Customers
Connected Partners
Connected Products Connected
Devices Connected Employees
Connect to Your Internet of Customers with the AppExchange
Connect in a Whole New Way
With Apps from the
AppExchange Apps, Now Inside the Salesforce1 Mobile App
Salesforce Partners Are Transforming Every Department
Sales
Customer Service
Marketing
IT & Admin
Human Resources
Finance
ERP
Collaboration
Analytics
Apttus CPQ on iPad
Conga Composer Generate documents
Calendar Anything Custom calendars
Box Content Collaboration
SpringCM Content Cloud Services
Bizible Marketing Analytics
Get Feedback Online Surveys
ServiceMax Complete Field Service
TOA Field Appointments
Skuid Custom Page Tools
Experian Data Quality Grader
FinancialForce.com ERP
Jobscience Complete Staffing
Fairsail Hire, Develop, Retain
Talent Rover Staffing & Recruiting
Kenandy Cloud ERP
Rootstock Mfg, Dist, Supply Chain
Gooddata Analytics on iPad
Salesforce Partners Are Transforming Every Industry
Kenandy ERP
Life Sciences
Veeva Industry CRM
4.24B market cap
Newmarket Hotel Management
Hospitality Manufacturing
nCino Banking & Finance CRM
Banking
Extend Salesforce with the #1 Enterprise App Marketplace
2,200+ Apps 2M+ Installs Easy try and buy experience
Drive Sales Effectiveness with 900+ Apps
Productivity Sales Intelligence
Sales Methodologies Document Management
Wow Your Customers with Amazing Service
Field Service
Agent Productivity
Surveys
Telephony
Supercharge Campaigns, Events, and More
Campaign Management
Events
Field Marketing
SEO/SEM
Expert Admins Use Apps to Make Work Easier
Data Cleansing
Admin Tools
Equipment Tracking
Developer Tools
Collaborate for Productivity Behind the Scenes
Finance
Human Resource
Project Management
ERP
Industry-Specific Apps Designed and Built for You
Healthcare
Real Estate
Nonprofits
Financial Services
Tons of Popular Free Apps To Try Too!
Document Management
Dashboards & Reports
Surveys
Productivity
James Greenwood CRM & Product Manager
Natterbox Integrates Voice into Salesforce
Telephony CTI App
Provides one dialing console for reps
Unifies user experience
Tracks and records activities
Reports across rep, team, and region
Sign Anytime, Anywhere with Adobe EchoSign
Document Management App
Streamline Document Management sign, send, get online signatures, track and file documents from Salesforce
Automate and customize document management
Easy to administer and use
Matthew Wade Global Sales & Alliance Operations Manager
Drive Employee Engagement with SuMo
Sales Productivity App Increase sales, service, and marketing productivity with game mechanics Motivate users or employees through team competitions, points, badges, rewards, and Leader boards Optimize CRM processes and improve Data quality
Unlock B2B Relationships with DataHug
Sales Intelligence App Leverage colleague connections Obtain visibility into sales and marketing interactions with customers and prospects Engage more effectively by capturing contacts and logging activities automatically Validate and measure relationship networks
Create Org Charts Fast with OrgChartPlus
Sales Intelligence App Create organization structures and deal decision trees while utilizing existing Salesforce contacts Map informal relationships quickly Build your contact strategy to drive account development plans and sales opportunities
Manage Territory and Quota Assignments with Anaplan
Territory Management App Optimize and execute plans based on real-time field Data from Salesforce Manage quota assignments, complex territory and go-to-market models in a single location Eliminate disruptions with complete visibility into targets, ramp schedules and history Collaborate and engage with the field Reduce rep attrition with transparent patch analytics
Peter Thompson IT Director
Enhance Customer Service with NewVoiceMedia
Telephony App New ContactWorld for Salesforces powerful CTI Provide excellent customer service while on the go Make and record calls via ContactWorld platform Increase agent productivity and revenue growth
Simon Wilson Salesforce Admin
Automate Lead & Case Assignments with Distribution Engine
Sales Productivity App Distribute lead and case assignments automatically among teams using round robin or weighted assignments Ensure fair distribution within each team Route leads to regional teams Assign cases to agents based on their skill set
Q&A
Go to the AppExchange, Try an App Today
Try one of these free apps:
or one you learned about today!
GIVE US YOUR FEEDBACK and well buy you a cup of coffee
Complete session surveys at the registration kiosks and receive a $5 Starbucks gift card.
Collaborate and Take Content Mobile with SpringCM
Add, organize and share documents right from your Salesforce objects
Upload multiple documents at once
Drag and drop documents from your desktop into salesforce
Email and fax documents directly into folders.
Sell Faster with LinkedIn Sales Navigator
Help sales people find the find contacts
Leverage employee networks for warm intros
Contact people directly
Get insights into roles and connections
Spend Smarter with ExpenseWatch.com
Easily optimize expense spending
Integrate with Salesforce for visibility into revenue and expenses
Associate expenses to an Account, Opportunity or Campaign
Do more with Salesforce Labs
Salesforce.com developers and professional services share apps with you
Labs apps range from simple utilities to entire vertical solutions
Free to use
Community products not official Salesforce.com apps
Manage mass edits with GridBuddy
Mass-manage related data on one page
Simple, spreadsheet-like UI
Easy setup and configuration
Inline edit, inline create, mass update, mass delete & act on multiple related records
Conga Composer Makes Documents a Breeze
Easily create and deliver customized documents, presentations.
Generate quotes, proposals, account plans, invoices, contracts, letters & more.
Leverage any data from any Salesforce object.
Automatically deliver via email; store as Salesforce attachments, Chatter posts or Content records; immediate download or for signature with leading eSignature providers
Motivate Sales with Hoopla Game Mechanics
Provides a fun approach to motivating and driving results.
Customizable to fit every sales culture
Sales reps compete to stay at the top of sales contests.
Hoopla has improves data quality and adoption of Salesforce.
Demand Tools Makes Admins Lives Easier
Control, standardize, verify, de-duplicate, import & manipulate Salesforce data.
Mass load, manipulate, and verify data from any AppExchange app.
De-dupe and data cleanse. Compare external data to Salesforce data.
DocuSign Helps Close Deals Faster
Complete and sign documents error free in minutes.
Reduce employee time spent handling and tracking documents.
Eliminate costs of paper, ink, printing, faxing and mail.
Delight your customers with the convenience of signing anywhere, anytime, on any device, or in-person.
CRMFusion Helps Manage Data
Stop users from being able to create Lead, Account or Contact Duplicates
Update and manage people in Salesforce
Real-time duplicate prevention
Works with all Salesforce objects and custom objects
Sales Genius Powers Email Marketing
More reach for your marketing team
Better opportunities with automated responses
Build automated campaigns with drag & drop tools
Identify the right time to engage leads
Make Better Decisions with InsightSquared
Unlock insights with fast, accurate reporting system for Salesforce
Robust out-of-the-box functionality and integration with back office systems
Drives engagement on Salesforce with clear and concise business data
LevelEleven Energizes our Sales Team
Real time leaderboards in Salesforce, on TV's and mobile devices
Can be managed by the sales managers
Tap into it with competitive nature of sales people with gamification
Sell Faster with LinkedIn Sales Navigator
Help sales people find the find contacts
Leverage employee networks for warm intros
Contact people directly
Get insights into roles and connections
Conga Composer Makes Documents a Breeze
Easily create and deliver customized documents, presentations.
Generate quotes, proposals, account plans, invoices, contracts, letters & more.
Leverage any data from any Salesforce object.
Automatically deliver via email; store as Salesforce attachments, Chatter posts or Content records; immediate download or for signature with leading eSignature providers