Rethinking leadership and management to drive innovation

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  • Leadership & Management

    Rethinking

    to drive innovation

  • We ran an interactive event for CIPD Coventry & Warwickshire Branch

    that looked at...

    Understanding innovation and business as usualBoth activities are vital, so why do they conflict?

    Organisational AmbidexterityThe ability to both explore and exploitis your firm a Zombie or a Conqueror?

    Rethinking leadership and management5 top tips to rethink leadership and management for innovation and ambidexterity

    Rethinking leadership and management for your firmHow does your firm stack up and what could you do differently?

    http://www.stockerpartnership.comhttp://www.stockerpartnership.comhttp://www.stockerpartnership.comhttp://www.stockerpartnership.comhttp://www.stockerpartnership.comhttp://www.stockerpartnership.com

  • understanding innovation

    andbusiness as usual

  • can you spot the

    difference?

    http://www.stockerpartnership.comhttp://www.stockerpartnership.comhttp://www.stockerpartnership.comhttp://www.stockerpartnership.comhttp://www.stockerpartnership.comhttp://www.stockerpartnership.com

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    Spot the difference

    Business as usual Innovation

    How many differences can

    you spot?

    A3 w

    orks

    heet

    http://www.stockerpartnership.comhttp://www.stockerpartnership.comhttp://www.stockerpartnership.comhttp://www.stockerpartnership.comhttp://www.stockerpartnership.comhttp://www.stockerpartnership.com

  • Innovation is all about thinking differently

    Controlled chaosCreative destruction

    http://www.stockerpartnership.comhttp://www.stockerpartnership.comhttp://www.stockerpartnership.comhttp://www.stockerpartnership.comhttp://www.stockerpartnership.comhttp://www.stockerpartnership.com

  • Open minded

    Imaginative

    Visionary

    Playful

    Expansive

    Curious

    Exploratory

    Experimental

    Creative and analytical

    Iterative

    Responsive

    Challenging

    Provocative

    Respectful and disrespectful

    Brave

    Adventurous

    Determined

    Mindful

    Empathic

    Attentive

    Emotional and objective

    Holistic

    Multi-disciplinary

    Patient and impatient

    Open to serendipity

    Insightful

    Comfortable with paradox

    Solution focusedIm thinking of... by Davide Restivo on Flickr https://flic.kr/p/4Enhme

    https://flic.kr/p/4Enhmehttps://flic.kr/p/4Enhme

  • Business as usual is all about

    the normal execution of operations

    http://www.stockerpartnership.comhttp://www.stockerpartnership.comhttp://www.stockerpartnership.comhttp://www.stockerpartnership.comhttp://www.stockerpartnership.comhttp://www.stockerpartnership.com

  • Backyard Hair Cut by Sean Hobson on Flickr https://flic.kr/p/7CHGWX

    Ordinary

    Maintenance

    Steadfast

    Status quo

    Smooth flow

    Seamless

    Low fuss

    Normality

    Everything just works

    Operational

    Incremental

    Efficient

    Continuous improvement

    Ongoing momentum

    Constant

    Effective

    Routine

    Productive

    https://flic.kr/p/7CHGWXhttps://flic.kr/p/7CHGWX

  • so why do innovation and business as usual

    conflict?

    http://www.stockerpartnership.comhttp://www.stockerpartnership.comhttp://www.stockerpartnership.comhttp://www.stockerpartnership.comhttp://www.stockerpartnership.comhttp://www.stockerpartnership.com

  • weve misled you slightly...

    http://www.stockerpartnership.comhttp://www.stockerpartnership.comhttp://www.stockerpartnership.comhttp://www.stockerpartnership.comhttp://www.stockerpartnership.comhttp://www.stockerpartnership.com

  • business as usual is about innovation too

    Ladies Ride on Mower by Leonard J Matthews on Flickr https://flic.kr/p/pqTkMF

    https://flic.kr/p/pqTkMFhttps://flic.kr/p/pqTkMF

  • Anything can be innovated!

    Business modelCustomer experienceCommunicationsEmployee productivityManagement styleMarketsOffice hoursOrganisational structurePartnershipsPricingProcessesProductsRecruitmentRevenue model

    Risk managementRoute to marketSalary modelsSalesServicesSources of financeStaff holidaysStrategySupplier relationshipsSupply chainTechnologyValue propositionWaste productsAnd much more....

    http://www.stockerpartnership.comhttp://www.stockerpartnership.comhttp://www.stockerpartnership.comhttp://www.stockerpartnership.comhttp://www.stockerpartnership.comhttp://www.stockerpartnership.com

  • so what is the real source of the conflict?

    http://www.stockerpartnership.comhttp://www.stockerpartnership.comhttp://www.stockerpartnership.comhttp://www.stockerpartnership.comhttp://www.stockerpartnership.comhttp://www.stockerpartnership.com

  • Exploration Exploitation

    PioneeringDisruptiveNewUnknownExperimentalFormative and originalChallenges the status quoHigh riskUncertain returnsReal risk of failure

    Radical innovation

    vs

    Efficient and effectiveAligned and productiveContinuous improvementBuilt on existing knowledgeFocus on implementationRepeatable and predictableSafeguards the status quoLower riskMore certain returnsMarginal gain

    Incremental innovation

  • Piano fingers by seriousbri on Flickr : www.flickr.com/photos/seriousbri/4148739768/

    ORGANISATIONALAMBIDEXTERITY

    An organisations ability to both explore and exploit

    http://www.flickr.com/photos/seriousbri/4148739768/http://www.flickr.com/photos/seriousbri/4148739768/

  • EXPLOITATION

    EXPL

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    Low High

    Low

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    ZOMBIE

    ADVENTURER CONQUEROR

    MINER

    Organisational Ambidexterity Matrix Stocker Partnership 2012

    http://www.stockerpartnership.comhttp://www.stockerpartnership.comhttp://www.stockerpartnership.comhttp://www.stockerpartnership.comhttp://www.stockerpartnership.comhttp://www.stockerpartnership.com

  • WBSExecu*veEduca*on

    The MinerThe MinerExploiting but not exploring

    Superpower Fatal Flaw

    Shies away from the future and disruptive change. Vulnerable to market shifts and innovative competitors.

    Keeps head down and stays focused on the immediate task at hand, regardless of distractions.

    Stocker, M. 2012. Ambidexterity: the skill every conqueror needs to master. Stocker Partnership [online] http://www.stockerpartnership.com/blog/ambidexterity-the-skill-every-conqueror-needs-to-master/

    http://www.stockerpartnership.com/blog/ambidexterity-the-skill-every-conqueror-needs-to-master/http://www.stockerpartnership.com/blog/ambidexterity-the-skill-every-conqueror-needs-to-master/

  • WBSExecu*veEduca*on

    The AdventurerExploring but not exploiting

    Struggles to put ideas into practice. Much strategic intent but little effective action. Weak on driving day-to-day performance.

    Seeks out out new ideas like nobodys business. Ninja at spotting market shifts. Unafraid of risk.

    Superpower Fatal Flaw

    Stocker, M. 2012. Ambidexterity: the skill every conqueror needs to master. Stocker Partnership [online] http://www.stockerpartnership.com/blog/ambidexterity-the-skill-every-conqueror-needs-to-master/

    http://www.stockerpartnership.com/blog/ambidexterity-the-skill-every-conqueror-needs-to-master/http://www.stockerpartnership.com/blog/ambidexterity-the-skill-every-conqueror-needs-to-master/

  • Superpower Fatal Flaw

    WBSExecu*veEduca*on

    The ZombieNeither exploring nor exploiting

    AKA the walking dead. Lives in denial and on borrowed time. Without significant action may cease to exist at any moment.

    Keeps going despite the odds. Makes other businesses look amazing by comparison!

    Stocker, M. 2012. Ambidexterity: the skill every conqueror needs to master. Stocker Partnership [online] http://www.stockerpartnership.com/blog/ambidexterity-the-skill-every-conqueror-needs-to-master/

    http://www.stockerpartnership.com/blog/ambidexterity-the-skill-every-conqueror-needs-to-master/http://www.stockerpartnership.com/blog/ambidexterity-the-skill-every-conqueror-needs-to-master/

  • Superpower Fatal Flaw

    WBSExecu*veEduca*on

    The ConquerorExploring and exploiting

    Can sometimes overstretch in both directions at once without the strength or resources to support this strategy.

    Explores the unknown while wringing every last drop out of today. Does both with equal dexterity.

    Stocker, M. 2012. Ambidexterity: the skill every conqueror needs to master. Stocker Partnership [online] http://www.stockerpartnership.com/blog/ambidexterity-the-skill-every-conqueror-needs-to-master/

    http://www.stockerpartnership.com/blog/ambidexterity-the-skill-every-conqueror-needs-to-master/http://www.stockerpartnership.com/blog/ambidexterity-the-skill-every-conqueror-needs-to-master/

  • WBSExecu*veEduca*on

    ?So what are you

  • Your turn!

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    Organisational Ambidexterity: where are you?

    EXPLOITATION

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    Low

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    ZOMBIE

    ADVENTURER CONQUEROR

    MINER

    2012 Stocker PartnershipThe Organisational Ambidexterity Matrix

    In the pursuit of new knowledge and opportunities, you venture into the unknown. You search for new ideas and possibilities. You learn and experiment. You adapt quickly to change. You are proactive, innovative, and comfortable with uncertainty. You are always looking for something fresh and new. Critical conversations are encoura