Questions to ask when Selecting an Order Management System (OMS)

Choosing a work order management system is one of the most important decisions companies face

To get the most benefit

A good work order management system has to be integrated with your other systems

Including financial tasks and customer entitlements

Select the right system

Take it for a test “drive”

Go through your business scenarios so you’re confident it’s what your business

needs

Consider your requirements

Understand how services are priced, how time, parts and expenses are collected, and

how customer invoices are generated

Remember maintenance agreements

Track analytics to measure revenue versus real costs and provide accurate profitable

reporting

Think about usability

You should be able to enter time against one work order or update multiple work

orders all in one screen

Allow for flexibility

Make sure your system supports multiple technicians and crews on the same work order if it involves more than one person

Check the below link for more reference

https://emergeapp.net/features/order-management-software/

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