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Questions to Ask Before Selecting a Global Payroll Provider Phil Calandra, VP Global Channels & Alliances, SafeGuard World International

Questions to Ask Before Selecting a Global Payroll Provider

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Page 1: Questions to Ask Before Selecting a Global Payroll Provider

Questions to Ask Before Selecting a Global Payroll Provider

Phil Calandra, VP Global Channels & Alliances, SafeGuard World International

Page 2: Questions to Ask Before Selecting a Global Payroll Provider

Certified integration value-drivers Reduction of both time to value and

project risk

Radical reduction of integration cost, both initial and long-term

Fast & reliable implementations

Round-trip integration

Inbound• Payroll results loaded

into Workday• Standard input file• Payroll in local

currency

Outbound• HR data• Standard output file• Configurable• Auditable• Multiple formats

Payroll(US & Canada)

HCM

WorkdayTime Tracking

Cloud Connect for Third Party Payroll

Payroll Results

GlobalHR Data

Payroll Provider Integration with Workday

Global Payroll Provider

Page 3: Questions to Ask Before Selecting a Global Payroll Provider

How Does the Process Work?

Page 4: Questions to Ask Before Selecting a Global Payroll Provider

Questions You Should Ask

Page 5: Questions to Ask Before Selecting a Global Payroll Provider

• In-Country Payroll Charges - True Cost?

• Time Zones - How do you manage a ‘round-the-clock’ project?

• Payroll Balances - Can I do a mid-year conversion?

• Implementation - How long does it take?

• Time Entry - Do you have a portal that EE’s can use?

• Data Privacy - What do I need to know/do?

• GL Files - How are they formatted/delivered?

• Gross-to-Net Calculations - How and Where are these performed?

Questions You Should Ask

Page 6: Questions to Ask Before Selecting a Global Payroll Provider

• The Real Cost = Local Payroll Fees PLUS:‒ Training classes and seminars annually‒ New legislative requirements‒ Backup Resource‒ Auditing & SOX compliance‒ Disaster Recovery Plan

Country Charges

Page 7: Questions to Ask Before Selecting a Global Payroll Provider

• Group countries in similar time zones into the same project phase

Time Zones

Page 8: Questions to Ask Before Selecting a Global Payroll Provider

• How do you provide balances for a mid-year implementation?

1. Spreadsheets

– If this is the answer, do not do a mid-year implementation

2. Payroll Registers

Payroll Balances

Page 9: Questions to Ask Before Selecting a Global Payroll Provider

a 7 countries

2 month implementation Go Live: Month 3

Workday integration Go Live: Month 4

8th country Go Live: Month 4

9-10th countries Go Live: Month 5

1

WAVE

2WAVE

Replace Legacy ERP

600 Employees

10 Countries

3-5 Month Deadline

The Solution

Typical Deployment Timeline

Page 10: Questions to Ask Before Selecting a Global Payroll Provider

Not Enough Trained In-Country Resources

Limited Data Access

Short Timeline

3 Things That Slow Many Implementations

Page 11: Questions to Ask Before Selecting a Global Payroll Provider

• What You Should Consider‒ Your business process‒ How you capture local time data‒ Going from a decentralized to centralized model

• What You Should Ask a Provider‒ Do you have certified integrations?‒ What about interfaces?‒ Where does time evaluation take place? (Payroll providers want Hours @ Pay Code/

Rate)

Time Entry

Page 12: Questions to Ask Before Selecting a Global Payroll Provider

• Consider Employment Contract implications around movement of data ‒ This probably came up in your Workday deployment, anyway

• Check vendor Privacy Controls‒ Audit Standards

• Remember it is still your data – you’re not outsourcing the responsibility for it

• Use PGP Encryption on files flowing between you and provider‒ Workday makes this process easy

• Remember the Data Privacy landscape continues to evolve; keep in touch with Legal on implications for HR and Payroll

Data Privacy

Page 13: Questions to Ask Before Selecting a Global Payroll Provider

• If you can’t get a good GL file, you’re probably not going live

• GL files should be delivered monthly via an SFTP site

• You should be able to get as many formats as you need

• A Global Payroll vendor should be able to take your requirements and create each country’s file format & Chart of Accounts/ Reporting Structure

GL Files

Page 14: Questions to Ask Before Selecting a Global Payroll Provider

• How and Where are gross-to-net calculations performed?‒ In-Country Partner (ICP) network

Do you have ICPs in every country I require? To whom do I speak for every payroll that I run?

‒ Gross-to-net software Do you have staff in every country I require, or who are my country-specific experts for every

payroll? What if my tax filings or payments are incorrect? Who can help resolve that, is in the local time

zone, and knows the local language and customs?

Gross-to-Net Calculations

Page 15: Questions to Ask Before Selecting a Global Payroll Provider

Your Global Payroll Provider Needs To Play “Nice” With Workday!

Page 16: Questions to Ask Before Selecting a Global Payroll Provider

• Certified outbound integrations

• Labor costing integrations into Workday

• Global access to payroll data

• Global reporting‒ Reporting in your currency

• Analytics

• Pay slips online and mobile‒ Compliant and in local language

What You Should Expect

Page 17: Questions to Ask Before Selecting a Global Payroll Provider

Example Employee Portal

Page 18: Questions to Ask Before Selecting a Global Payroll Provider

Example Employee Portal

Page 19: Questions to Ask Before Selecting a Global Payroll Provider

Reporting in Workday

Page 20: Questions to Ask Before Selecting a Global Payroll Provider

• Corporate Visibility

• Disaster Recovery

• SOX

• Feedback

• Partnership

What Separates Good from Great?

Page 21: Questions to Ask Before Selecting a Global Payroll Provider

• Phil Calandra‒ [email protected]‒ +1 (650) 242-4437

• SafeGuard World International‒ [email protected]‒ +1 (737) 704-2200‒ Corporate HQ: Austin, TX‒ European HQ: Sandbach, Cheshire, England

Contact Information

Page 22: Questions to Ask Before Selecting a Global Payroll Provider

TM

Thank You