Keith HobbsKeith Hobbs Furniture Medic MidlandsFurniture Medic Midlands

‘‘Image Maintenance Service’Image Maintenance Service’Designed For Designed For

The Commercial,The Commercial,Hospitality & Leisure SectorsHospitality & Leisure Sectors

• ServiceMaster was established in the US in ServiceMaster was established in the US in 19291929

• Introduced to the UK in 1959Introduced to the UK in 1959• A founder member of British Franchise A founder member of British Franchise

AssociationAssociation• Furniture Medic commenced in 1992 and was Furniture Medic commenced in 1992 and was

acquired by ServiceMaster in 1996acquired by ServiceMaster in 1996• ServiceMaster now have a network of over ServiceMaster now have a network of over

600 licensed businesses in the UK600 licensed businesses in the UK

We provide an ‘We provide an ‘Image Maintenance ServiceImage Maintenance Service’ ’ providing onsite restoration for all types of providing onsite restoration for all types of commercial enterprises including:commercial enterprises including:

Hotels – Restaurants - Pubs/Clubs/Bars - Fast Hotels – Restaurants - Pubs/Clubs/Bars - Fast food outletsfood outlets

Offices – Retail Outlets - Shopping MallsOffices – Retail Outlets - Shopping MallsArchitects /Construction Companies - Insurance Architects /Construction Companies - Insurance

Co’sCo’s

They are trained to the same high They are trained to the same high standards & use branded products standards & use branded products that are tested rigorously & up to datethat are tested rigorously & up to date

All our technicians are health & All our technicians are health & safety inducted & carry out a full risk safety inducted & carry out a full risk assessment on every site visit.assessment on every site visit.

Our technicians will arrive in a liveried Our technicians will arrive in a liveried vehicle & uniformvehicle & uniform

We’ve worked with a wide range of We’ve worked with a wide range of corporate businesses. And our corporate businesses. And our customers include many well known customers include many well known high street brands.high street brands.

ServiceMaster ServiceMaster Family of BrandsFamily of Brands

Image MaintenanceImage MaintenanceService ScopeService Scope

Image Maintenance RequirementImage Maintenance Requirement

Franchisee Owner Operating 5 McDonald’s Restaurants In Franchisee Owner Operating 5 McDonald’s Restaurants In Nottingham Comments:-Nottingham Comments:-

"As a McDonald's franchisee I have spent £800,000 in the last 3 "As a McDonald's franchisee I have spent £800,000 in the last 3 years re-imaging my restaurants. Spending this amount of money years re-imaging my restaurants. Spending this amount of money making my restaurants look great means I now need a professional making my restaurants look great means I now need a professional maintenance company to look after my investment. The maintenance company to look after my investment. The restaurants will soon lose their new look without this. Furniture restaurants will soon lose their new look without this. Furniture Medic are helping me do this. They take the hassle out of the Medic are helping me do this. They take the hassle out of the maintenance, support my managers and allow me to budget for the maintenance, support my managers and allow me to budget for the repairsrepairs."."

MAINTENANCE SERVICE MAINTENANCE SERVICE TOP TEN FEATURES & BENEFITSTOP TEN FEATURES & BENEFITS

1.1. We talk the same language – Franchisee to FranchiseeWe talk the same language – Franchisee to Franchisee

2.2. We are a dedicated franchised business network - not sub-contractors to We are a dedicated franchised business network - not sub-contractors to a ‘Managed Business’ a ‘Managed Business’

3.3. We are in it for the long-termWe are in it for the long-term

4.4. Solutions orientated ‘Monthly Image Maintenance Service’ derived from 3 Solutions orientated ‘Monthly Image Maintenance Service’ derived from 3 month trial with a retail chain operating 5 restaurantsmonth trial with a retail chain operating 5 restaurants

5.5. We have developed a dedicated ‘Image Maintenance Tool Kit’We have developed a dedicated ‘Image Maintenance Tool Kit’

6. We deep clean your premises leaving your staff free to concentrate on We deep clean your premises leaving your staff free to concentrate on your your customers and retain their businesscustomers and retain their business

77. We concentrate on damage limitation, maintaining your business image & . We concentrate on damage limitation, maintaining your business image & thus thus maximise your investmentmaximise your investment

88. Pre repair colour coded ‘damage containment’ tape supplied to . Pre repair colour coded ‘damage containment’ tape supplied to Restaurant Restaurant Managers & FM techniciansManagers & FM technicians

99. Repair assessment tool (Repairometer) allows Outlet Managers to . Repair assessment tool (Repairometer) allows Outlet Managers to differentiate differentiate wear & tear from malicious damage (3cm+)wear & tear from malicious damage (3cm+)

10. 10. Monthly ‘Management Information Service’ linked to overall & individual Monthly ‘Management Information Service’ linked to overall & individual outlet outlet spend + 3 month reviewspend + 3 month review

ClubClubRe-UpholsteryRe-Upholstery

Restaurant Restaurant Bench SeatingBench Seating

Classic Chairs Re-coveredClassic Chairs Re-covered

Precision Vinyl RepairsPrecision Vinyl Repairs

Terrazzo Floor RepairsTerrazzo Floor Repairs

McDonaldMcDonald’’s, Galamast, Barlow, s, Galamast, Barlow, SainsburySainsbury’’ss

ServiceMaster CleanServiceMaster Clean

Speciality cleaningSpeciality cleaning

Deep cleaningDeep cleaning

Construction site cleaningConstruction site cleaning

Disaster Recovery (Fire, Flood, Disaster Recovery (Fire, Flood, Vandalism & Needles)Vandalism & Needles)

Rapid resolutionRapid resolution

Set pricesSet prices

Full written reports and quotations Full written reports and quotations including including digital imagesdigital images

You can track job progress (MIS)You can track job progress (MIS)

ISO14001 accreditationISO14001 accreditation

ServiceMaster Allocation ServiceMaster Allocation

Management System (SAMSManagement System (SAMS))

ServiceMaster Commercial ServiceMaster Commercial SupportSupport

Direct line: 0845 7626 828Direct line: 0845 7626 828

Websites:- Websites:-

www.furnituremedic.co.uk

www.servicemasterclean.co.ukwww.servicemasterclean.co.uk

McDonald’sMcDonald’s The Future? The Future?