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How to Use the Power of Inbound Marketing to Generate Leads Online Ellie Mirman @ellieeille

Power of Inbound Marketing - Bootcamp Presentation for Network Now

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Presentation on the basic components of inbound marketing, specifically for lead generation. Presented at the half-day conference for Network Now in Bucks County, PA.

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Page 1: Power of Inbound Marketing - Bootcamp Presentation for Network Now

How to Use the Power of

Inbound Marketing to Generate

Leads Online Ellie Mirman @ellieeille

Page 2: Power of Inbound Marketing - Bootcamp Presentation for Network Now
Page 3: Power of Inbound Marketing - Bootcamp Presentation for Network Now

Top 30 Blog

281k followers

500k likes

31k followers

60k new leads/month

4m free users

9k customers

CAMPAIGN A

CAMPAIGN B

JIM

RICK

Page 4: Power of Inbound Marketing - Bootcamp Presentation for Network Now

3 48 317

1,150

3,855

5,961

7,500+

2006 2007 2008 2009 2010 2011 2012

Success with Inbound Marketing

HubSpot Customers

2006 2007 2008 2009 2010 2011

48

317

1150

3855

5961

3

Page 5: Power of Inbound Marketing - Bootcamp Presentation for Network Now

Agenda

Inbound Marketing Basics

Inbound Strategy and Tactics

Q&A

Page 6: Power of Inbound Marketing - Bootcamp Presentation for Network Now

…the internet has turned what used to be a controlled, one-way message into

a real-time dialogue with millions.

DANIELLE SACKS THE FUTURE OF ADVERTISING FAST COMPANY, NOVEMBER 17, 2010

Page 7: Power of Inbound Marketing - Bootcamp Presentation for Network Now

7

of adult Americans use the Internet. 79%

Page 8: Power of Inbound Marketing - Bootcamp Presentation for Network Now

78% of Internet users conduct product research online.

Page 9: Power of Inbound Marketing - Bootcamp Presentation for Network Now

traditional marketing

strategy

Page 10: Power of Inbound Marketing - Bootcamp Presentation for Network Now

Traditional marketing strategies are ignored

86% skip TV ads

91% unsubscribe

200m say DO NOT CALL

44% of direct mail is never opened

Page 11: Power of Inbound Marketing - Bootcamp Presentation for Network Now

inbound marketing strategy

Page 12: Power of Inbound Marketing - Bootcamp Presentation for Network Now

HubSpot.com/SOiM

Inbound marketing delivers leads

Page 13: Power of Inbound Marketing - Bootcamp Presentation for Network Now

HubSpot.com/SOiM

…at a lower cost

Page 14: Power of Inbound Marketing - Bootcamp Presentation for Network Now

Investment in inbound continues to increase

HubSpot.com/SOiM

Page 15: Power of Inbound Marketing - Bootcamp Presentation for Network Now

HubSpot.com/SOiM

…due to past success

Page 16: Power of Inbound Marketing - Bootcamp Presentation for Network Now

58% of respondents are using inbound marketing. more important, 48% will increase their spending on inbound marketing this year. so it's

likely that if you're not using inbound marketing techniques, you'll be competing against those who are.

KEVIN DAUM ATTRACT CUSTOMERS WHO WANT TO BUY: 7 WAYS INC.COM, APRIL 23, 2013

Page 17: Power of Inbound Marketing - Bootcamp Presentation for Network Now

17

Today’s approach:

“GET IN THEIR FACE” when they’re not looking. Tomorrow’s approach:

“GET FOUND” when they are looking.

Page 18: Power of Inbound Marketing - Bootcamp Presentation for Network Now

How Inbound Marketing WORKS.

Page 19: Power of Inbound Marketing - Bootcamp Presentation for Network Now

1 Get Found

2 Convert

3 Analyze

( INBOUND ) MARKETING

Page 20: Power of Inbound Marketing - Bootcamp Presentation for Network Now

1 Get Found

of B2B executives use search engines to find goods & services for their business.

73%

Page 21: Power of Inbound Marketing - Bootcamp Presentation for Network Now

BLOG

Page 22: Power of Inbound Marketing - Bootcamp Presentation for Network Now

Why Blog?

Build a marketing asset

Fuel the inbound marketing machine

Build thought leadership and trust

1

2

3

Page 23: Power of Inbound Marketing - Bootcamp Presentation for Network Now

Build

marketing

assets

Page 24: Power of Inbound Marketing - Bootcamp Presentation for Network Now

Publish everything

Page 25: Power of Inbound Marketing - Bootcamp Presentation for Network Now

Think about

your

personas

Photo: Kadient with their personas, courtesy of David Meerman Scott

Page 26: Power of Inbound Marketing - Bootcamp Presentation for Network Now

Get Into the Content Mindset

• Make emails into blog posts

• Turn forum posts into blog

posts

• Shoot videos at events

• Interview customers for your

blog

• Repurpose company data for

public reports

• Share lessons you learn

Flick Photo: Cindiann

Page 27: Power of Inbound Marketing - Bootcamp Presentation for Network Now

Content fuels inbound marketing

Content

Search Engine

Optimization

Social Media Landing Page Offers

Email Marketing &

Lead Nurturing

Page 28: Power of Inbound Marketing - Bootcamp Presentation for Network Now

#1 for “employee uniform cleaning”

Page 29: Power of Inbound Marketing - Bootcamp Presentation for Network Now

#8 for “restaurant linen cleaning”

Page 30: Power of Inbound Marketing - Bootcamp Presentation for Network Now

Biggest Blogging Mistake

Don’t use a “free” URL from a blog service

NO

YES

• Sitex-corp.blogspot.com

• Sitex-corp.typepad.com

• Sitex-corp.wordpress.com

• Blog.Sitex-corp.com

• Sitex-corp.com/Blog

• UniformCleaningTips.com

Page 31: Power of Inbound Marketing - Bootcamp Presentation for Network Now

HubSpot.com/SOiM

Page 32: Power of Inbound Marketing - Bootcamp Presentation for Network Now

SEO

Page 33: Power of Inbound Marketing - Bootcamp Presentation for Network Now

Paid vs. Organic Search Results

Organic wins: • More traffic

(80% clicks)

• Free traffic

• Longer lasting

results

Page 34: Power of Inbound Marketing - Bootcamp Presentation for Network Now

A look at organic results

Wikipedia

HubSpot blog

article from 2010

Free resources

Free training

Page 35: Power of Inbound Marketing - Bootcamp Presentation for Network Now

Pick Your Keyword Battles

1. Search volume

2. Relevance to your business

3. Competition

• “uniforms”

• “medical uniform rentals”

• “medical uniform rentals Jasper, IN”

Flickr: saeba

Page 36: Power of Inbound Marketing - Bootcamp Presentation for Network Now

How Does Google Decide?

On-Page

25%

Off-Page

75%

Page 37: Power of Inbound Marketing - Bootcamp Presentation for Network Now

On-Page SEO Basics

Page title

URL

Headings & text

Meta description

Page 38: Power of Inbound Marketing - Bootcamp Presentation for Network Now

Off-Page SEO Basics

www.sitex-

corp.com

Sitex

Medical

Apparel

Sitex

Medical

Apparel

Page 39: Power of Inbound Marketing - Bootcamp Presentation for Network Now

How do you get more links?

Have something worth linking to.

1700+

inbound

links

Page 40: Power of Inbound Marketing - Bootcamp Presentation for Network Now

SOCIAL MEDIA

Page 41: Power of Inbound Marketing - Bootcamp Presentation for Network Now

What is Social Media For?

Page 42: Power of Inbound Marketing - Bootcamp Presentation for Network Now

HubSpot.com/SOiM

Social media delivers customers

Page 43: Power of Inbound Marketing - Bootcamp Presentation for Network Now

The best things we’ve done to drive leads and sales this past year is embrace social media, establish a blog, and convince ownership to accept inbound marketing strategy.

Marketing Professional Manufacturing Industry 201 to 500 Employees

Page 44: Power of Inbound Marketing - Bootcamp Presentation for Network Now

Social Media How-To

Listen

Share

Be Human

1

2

3

Page 45: Power of Inbound Marketing - Bootcamp Presentation for Network Now

Listen 1

• What are people saying about…

– You?

– Your competitors?

– Their problems?

• Who’s talking?

– Customers

– Prospects

– Competitors

– Thought leaders

Page 46: Power of Inbound Marketing - Bootcamp Presentation for Network Now

Share 2

• Your content spread your reach

• Questions start conversations

• Other resources show thought leadership

Page 47: Power of Inbound Marketing - Bootcamp Presentation for Network Now

Be Human 3

Page 48: Power of Inbound Marketing - Bootcamp Presentation for Network Now

2 Convert

Page 49: Power of Inbound Marketing - Bootcamp Presentation for Network Now

CALLS-TO-ACTION

Page 50: Power of Inbound Marketing - Bootcamp Presentation for Network Now

What am I supposed to do here?

Page 51: Power of Inbound Marketing - Bootcamp Presentation for Network Now

What am I supposed to do here?

51

Page 52: Power of Inbound Marketing - Bootcamp Presentation for Network Now

Great calls to action are…

Obvious

Page 53: Power of Inbound Marketing - Bootcamp Presentation for Network Now

Great calls to action are…

Action-

oriented

Page 54: Power of Inbound Marketing - Bootcamp Presentation for Network Now

Great calls to action are…

Simple

& clear

Page 55: Power of Inbound Marketing - Bootcamp Presentation for Network Now

Great calls to action are…

Targeted

Page 56: Power of Inbound Marketing - Bootcamp Presentation for Network Now

It should always be clear…

What am I supposed

to do here?

Page 57: Power of Inbound Marketing - Bootcamp Presentation for Network Now

LANDING PAGES

Page 58: Power of Inbound Marketing - Bootcamp Presentation for Network Now

What is a Landing Page?

Page 59: Power of Inbound Marketing - Bootcamp Presentation for Network Now

What is a Landing Page?

Page 60: Power of Inbound Marketing - Bootcamp Presentation for Network Now

Great landing pages are…

Clear &

simple

Page 61: Power of Inbound Marketing - Bootcamp Presentation for Network Now

Great landing pages are…

Focused

Page 62: Power of Inbound Marketing - Bootcamp Presentation for Network Now

Great landing pages…

Show

value

Page 63: Power of Inbound Marketing - Bootcamp Presentation for Network Now

Can you answer…

What’s in it for me?

Page 64: Power of Inbound Marketing - Bootcamp Presentation for Network Now

EMAIL

Page 65: Power of Inbound Marketing - Bootcamp Presentation for Network Now

If email was a country, its

1.4 billion users would make

it the largest in the world. Source: Email Marketing Reports

Page 66: Power of Inbound Marketing - Bootcamp Presentation for Network Now
Page 67: Power of Inbound Marketing - Bootcamp Presentation for Network Now

5 Types of Email

Newsletter or Digest

Dedicated Email

Lead Nurturing

Sponsorship/Partner Emails

1

2

3

4

Transactional Emails 5

Page 68: Power of Inbound Marketing - Bootcamp Presentation for Network Now

No matter the type of email…

Know your goal.

Page 69: Power of Inbound Marketing - Bootcamp Presentation for Network Now

Good email is timely.

Source: HubSpot Science of Email Marketing

Page 70: Power of Inbound Marketing - Bootcamp Presentation for Network Now

Good email is relevant.

Segmented emails get

clicks

Source: MarketingSherpa

Page 71: Power of Inbound Marketing - Bootcamp Presentation for Network Now
Page 72: Power of Inbound Marketing - Bootcamp Presentation for Network Now

Good email is valuable.

Page 73: Power of Inbound Marketing - Bootcamp Presentation for Network Now

Good email is something someone would want to receive.

Page 74: Power of Inbound Marketing - Bootcamp Presentation for Network Now

Good email has a call to action.

Page 75: Power of Inbound Marketing - Bootcamp Presentation for Network Now

Good email leverages relationships.

From a

recognizable

name and

email

address with

real reply-to

Add a

personal

touch

Connect in

multiple

ways

Page 76: Power of Inbound Marketing - Bootcamp Presentation for Network Now

Good email is readable.

Don’t rely

on images

Page 77: Power of Inbound Marketing - Bootcamp Presentation for Network Now

Good email is readable.

Source: HubSpot Science of Email Marketing

Optimize for

mobile

Page 78: Power of Inbound Marketing - Bootcamp Presentation for Network Now

Good email results in the desired action.

Page 79: Power of Inbound Marketing - Bootcamp Presentation for Network Now

Best practices may not be best.

Source: HubSpot Science of Email Marketing

Most popular days

to send email.

Page 80: Power of Inbound Marketing - Bootcamp Presentation for Network Now

Source: HubSpot Science of Email Marketing

Best practices may not be best.

Page 81: Power of Inbound Marketing - Bootcamp Presentation for Network Now

3 Analyze

Page 82: Power of Inbound Marketing - Bootcamp Presentation for Network Now

Avoid paralysis

by analysis.

Focus on a few

simple metrics.

Page 83: Power of Inbound Marketing - Bootcamp Presentation for Network Now

Visits, Leads, and Customers

Page 84: Power of Inbound Marketing - Bootcamp Presentation for Network Now

Results by Channel and Offer

Page 85: Power of Inbound Marketing - Bootcamp Presentation for Network Now

Set targets and

measure regularly

Page 86: Power of Inbound Marketing - Bootcamp Presentation for Network Now

FINAL THOUGHT

Page 87: Power of Inbound Marketing - Bootcamp Presentation for Network Now

You have the

tools. Build

your inbound

marketing

machine.

Page 88: Power of Inbound Marketing - Bootcamp Presentation for Network Now

THANK YOU Ellie Mirman

@ellieeille

HubSpot.com/EllieMirman

HubSpot.com

Blog.HubSpot.com

Marketing.Grader.com

Essential Step-by-Step Guide

to Internet Marketing:

http://bit.ly/YwNa9V