Agenda Understanding Your Needs The Today’s Business Products Story Our Products and Services Why Doing Business With Us Makes

Good Business Sense

Understanding Your Needs Hectic Work Environment Need to Improve Productivity Need to Reduce Expenses Customer and Employee Satisfaction Critical Need a Dependable Source of Information As Well As

Supplies Do Not Need Hassles, Excuses, Inconvenience,

or Poor Quality

Understanding Your Needs We Design Customized Solutions Built

Around Your Needs Order Processing Efficiencies Product Knowledge Experts Single Sourcing Benefits Information Management Cost Containment

Company Overview

Locally owned and operated for over 24 years Pride of Parma Business Award 2009 Case Western Reserve Weatherhead School of

Management Family Firm of Distinction 1997 Full Furniture Showroom and Design Service at the

corner of Snow Road and West 130th Street in Parma

Our Strategic Direction “Our Mission Is to Be the Premier Supplier of Business

Products to Our Valued Customers by Providing the Utmost in Quality, Commitment and Care.”

Key Product Categories Office Supplies Computer Supplies and Accessories Office Furniture and Accessories Coffee and Breakroom Supplies Cleaning Supplies Healthcare Supplies Presentation Products Printing & Ad Specialities Office Equipment School Supplies

Furniture Products & Services

Creating a Productive Work Environment for Your Employees Large Selection of Office Furnishings from Leading Manufacturers Fast, Efficient and Professional Delivery Service to your Office Expert Assistance from Our Space Planning and Design

Professionals Project Management Services Available

Trade AreaServing the Entire United States from Our Network of 36 Full-stocking Warehouses. Orders Received

4:30 p.m. Local Time Shipped Same Day*.

*UPS

A Team Approach

Today’s Business Products Utilizes a Team Approach in Managing Your Account Account Executive: Stephanie Lewis Customer Service / Order Entry: Nada Sormez, Kristen Faciana,

Lisa Somsak & Kassie Beets Delivery: Mitchell Early Management: Karen Ferrell (Office Manager)

Senior Level Accessibility

Satisfied Customers First Federal of Lakewood Schools: Parma, Berea, Strongsville, Brunswick, Independence, Olmsted

Falls, Twinsburg, North Olmsted, Avon Lake, Macedonia, Hebrew Academy Park View Federal Savings Bank Rock and Roll Hall of Fame Liberty Auto Group Ganley Auto Group First Energy Enterprise Rent A Car Cleveland Metroparks Cleveland Museum of Art

Strategic Vendor Relationships Today’s Business Products’ Ability to Meet and Exceed

Your Needs Is Supported by Our Key Vendor Relationships. S.P. Richards Company/Genuine Parts/NAPA: Our Wholesale

Distribution Partner, 36 Locations in the U.S., Over $1 Billion Company, stocking 48,000 business products, Next Day Delivery

Member of TriMega buying group: 42nd Largest Dealer

Community Involvement Member of COSE Chamber of Commerce:Strongsville, Parma,

Cuyahoga Valley, Brook Park, Middleburg Heights, Solon, Brecksville

Member of Strongsville & Parma Rotary Clubs Habitat for Humanity Program Boy Scouts, Greater Cleveland Council Big Brothers and Big Sisters Program

Benefits of Single Sourcing

Total Cost of Acquisition

Invoice Cost

Soft Costs

Benefits of Single Sourcing Purchasing experts conservatively

estimate that it costs companies between $50 to $150 per order in soft costs to acquire a product…whether it’s a box of paper clips or an executive desk.

How can that be?

“Time is Money”

Benefits of Single Sourcing

We Can Provide Services Designed to Improve the Cost Effectiveness and Efficiency of Your Procurement Process As Well As Save You Money on Product. Research Ordering Delivery/Receiving Stocking/Inventory

Control Order Distribution Accounting Management

Our Offering

The Process

Ordering Today’s Business Products Internet Ordering Solution Place Orders by Fax, Phone, or E-mail Customized Fax Order Forms Provided Full Line Catalogs and Select Commercial Contract

Catalogs Provided for Reference We Will Customize Our Process Around Your

Procurement Needs

Internet Ordering Solution Fast & Easy Order Entry Manage Your Own Account View Usage History Available 24/7 Substitute Item Options, Saves you Money Your Live Cost Product Search and Compare 48,000 Items

Orders Individually Packed and Labeled Per Your Specifications

Delivered Next-day Today’s Business Products

Maintains a 98.2% Next Day Fill Rate

All Orders Are Double Checked to Ensure Accuracy

Delivery/Receiving

Inventory Control Our Just in Time Delivery Can Render Your Stock Room Obsolete 100% Product Satisfaction Guarantee Quick Turnaround on Pick-ups

and Credits

Order Distribution Next Day Delivery Priority Shipments Nationwide Delivery Available Orders Delivered to Your Receiving Dock or... Desktop Delivery Available

Accounting Detailed Packing List Included with Each Order Summary Billing Available –

Monthly Options Invoices Mailed, Faxed or Emailed Checks, Cash, Credit Cards, EFT

Management Reporting

Free Cost Containment Analysis and Recommendation

Detailed Usage Reporting by Department or Cost Center

Business Review Program

Satisfaction Guaranteed

Professional, Knowledgeable Sales Staff

Orders Filled Completely and Accurately

Backorder Status-Call from CSR On-time Deliveries Quality Products No-hassle Return Policy

Pricing Overview Today’s Business Products is

Competitively Priced with all Self Service Stores, Mail Order, and Internet Sources

Let Us Provide You a Detailed Cost Analysis Based on Your Monthly Purchases and Demonstrate How Today’s Business Products Can Begin to Save Your Company Money Today!

Key Benefits Provided1. Our Detailed Cost Analysis Will Identify Areas of Savings for

Your Company in Both Product and Process

2. Our High Service Levels and Quality Assurance Program Deliver the Utmost in Order Fill, Accuracy, On-time Delivery, and Customer Satisfaction

3. Our Review Process Provides an Opportunity to Assess Our Performance, Maintain Optimal Communication and Uncover New Ways to Reduce Costs and Increase Productivity

Additional Considerations You’re Dealing With a Local Company That Supports

and Has a Stake in the Community We’ve Been in Business for Over 24 Years Specializing

in Taking Care of the Business Needs of Companies Like Yours

No Bureaucracy, Red Tape, or Indecision – You’re One Phone Call Away From the Owner

We Earn Our Customer’s Business Every Day

Next Step

Give

an Opportunity to Earn Your Business

On Behalf of Everyone at Today’s Business Products….

“Thank You for Your Time and

Consideration of

Your Single Source for ALL your Office Needs.”