Pioneering a Journey of Organisational Transformation and Success | Talent Connect Sydney 2014

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  1. 1. JUSTGETOUTOFTHEWAY ANASTASIALIBERATOS GroupRecruitmentManager Salmat PioneeringaJourneyofOrganisa9onal Transforma9onandSuccess
  2. 2. GETCLOSERTOYOURCUSTOMERS WHOIS SALMAT? 6BILLION VOICE CONTACTCENTRES &AUTOMATED INTERACTIONS TRUSTED PARTNER INSPIRESAND EMPOWERS DEEP RELATIONSHIPS MULTI-PLATFORM ASXLISTED MULTICHANNEL INTERACTIONS AYEAR AUSTRALIAS BESTKEPTSECRET DIRECTMAIL CATALOGUE DIRECT MAIL CATALOGUE EMAIL ONLINE MOBILE
  3. 3. GET CLOSER TO YOUR CUSTOMERS Organisational Transformation GAME PLAN EVOLVE ASSESS ATRACT BEST TALENT REDUCE AGENCY SPEND PARTNEREVALUATE REVAMP
  4. 4. GET CLOSER TO YOUR CUSTOMERS Evaluate MARKETING DIGITALFINANCE SALES HR MANUFACTURING LEGAL CALLCENTRE CONTRACTORS CONSULTANTS IT TWODIVISIONS &HEADOFFICE THREE COUNTRIES TALENT BULK&SPECIALISED SKILL SET CES CMS HEADOFFICE AUSTRALIA NEWZEALAND PHILLIPINES
  5. 5. Revamp EXPERIENCED RECRUITERS TALENT BRAND PARTNERSHIP/ CREDIBILITY LINKEDIN RECRUITER AGENCY ENGAGEMENT
  6. 6. GET CLOSER TO YOUR CUSTOMERS Talent Acquisition Team Recruit~3,500PosiOons TEAMLEAD: BRANCH MANAGEMENT EXPERIENCE BULKVOLUME RECRUITERS: CALLCENTRE& ASSESSMENTCENTRE EXPERIENCE SPECIALISED RECRUITERS: DIGITAL,IT, FINANCE,SALES& MARKETING
  7. 7. Talent Brand
  8. 8. GET CLOSER TO YOUR CUSTOMERS Agency Agreement: Preferred Supplier Agreements 3 LIAISEDWITHMANAGERS 2 ASSESSEDAGENCIESAGREEMENTS 4 NEGOTIATEDNEWTERMS&MARGIN 5 AGENCIESSIGNEDNEWSALMATTERMS 6 UPDATEDSALMATRECRUITMENTPROCEDURE PLACEDAGENCYDISCLAIMERONEVERYEXTERNALADVERTISEMENT 1
  9. 9. Agency Engagement RECRUITMENTMANAGERALLOCATESTORECRUITERHIRINGMANAGERRAISESJOB RECRUITERBEGINSSOURCING RECRUITMENTMANAGERGAINSAPPROVALFROMHEAD OFDIVISION RECRUITMENTMANAGERLIAISESWITHAGENCY INTERNALRECRUITER&AGENCYRECRUITERSOURCEFOR POSITION HIRINGMANAGERREQUESTS AGENCYENGAGEMENT
  10. 10. GET CLOSER TO YOUR CUSTOMERS How do we hunt the Passive Talent - LinkedIn Recruiter AGENCYSPEND REDUCED INVESTED
  11. 11. Assess SURVEYS TIMETOHIRE COSTPERHIRE AGENCYSPEND TALENTBRAND
  12. 12. GET CLOSER TO YOUR CUSTOMERS LinkedIn Global Talent Pool -Careers Page GOLDCAREERS PAGE TRAFFICDRIVER CAMPAIGN WORKWITH US CAMPAIGN 2M+ INDONESIA 2M+ PHILIPPINES 1M+ MALAYSIA 1M+ SINGAPOR E 1M+ SAUDI ARABIA 16M+ BRAZIL 93M+ UNITED STATES OF AMERICA 9M+ CANADA 24M+ INDIA 5M+ AUSTRALIA 1M+ NEW ZEALAND 3M+ SOUTH AFRICA 1M+ UNITED ARAB EMIRATES 13M+ UNITED KINGDOM 7M+ FRANCE 6M+ ITALY 1M+ BELGIUM 1M+ DENMARK 2M+ TURKEY 4M+ NETHERLANDS 1M+ SWEDE N 5M+ SPAIN LinkedIn Recruiter
  13. 13. Salmat Women in Leadership
  14. 14. Reaching Talent Careers Page 6,420VISITORSINTHELAST12MONTHS
  15. 15. Reaching Talent 371AVERAGEMONTHLYAPPLICATIONS
  16. 16. Reaching Talent Talent Brand Index TalentBrandReach Talentthatsfamiliarwithyouasanemployer Viewingemployeeproles Connec9ngwithyouremployees TalentBrandEngagement Talentthatisinterestedinyouasan employer Researchingcompanyandcareerpages Followingyourcompany Viewingjobsandapplying
  17. 17. GET CLOSER TO YOUR CUSTOMERS Reaching Talent - Talent Brand Index 137% GROWTH 307% GROWTH
  18. 18. Reaching Talent EMPLOYEEMEMBERS MONTHLYEMPLOYEEPROFILEVIEWS MONTHLYCOMPANYPAGEVIEWERS MONTHLYCAREERPAGEVIEWERS TOTALFOLLOWERS MONTHLYJOBVIEWERS TALENTBRANDENGAGEMENT TALENTBRANDINDEX +25% +35% +69% +114% +514% +307% +137% %GROWTH SINCEMARCH 2013
  19. 19. Transformation TEAM PARTNERSHIP AGENCY ENGAGEMENT LINKEDIN CAREERPAGE LINKEDIN RECRUITER TALENTBRAND YOUTUBE CLIPS 90%REDUCTIONINAGENCYSPEND
  20. 20. Anastasia.liberatos@salmat.com.au Thankyou T:+61386626749M:+61448354658