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Chandra M Verma

Organizational conflict

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Page 1: Organizational conflict

Chandra M Verma

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A Reality of work life

Do you ever have to deal with conflict in workplace ?

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“A world class integrated company, with

increasing global presence and building the

Nation”

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O……

C…….

Innovation and Speed

T……..

How was the Organizational Conflict detected ?

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Through the experience of the Group member

Survey in the organization

Corroborated by the Publish paper on the company

ABC industry

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What do you feel about the following and please tick whichever you feel most suitable

Strongly Agree

Agree DisagreeStrongly Disagree

 I have some ideas about how to do things better , but I don't bring them up because they would violate our policies and procedures

     

 

My work and hobbies expose me to a wide variety of new ideas and practices

       

I am confident of my ability to produce valuable new ideas and solutions        

We are encouraged to solve problems in certain ways, rather than to explore unconventional approaches

       

There are a number of people in my workplace who have succeeded in part because of their high level of creativity

       

My leaders and managers encourage new ideas and they are open to new ideas.

       

Do you agree that you fully understand the organizational core values and organization provides atmosphere to nurture the same?

       

There is so much of pressure to finish one thing and get to next that I rarely have time to take a thoughtful, lengthy approach to a problem

       

People who exhibit creativity at my work place are rewarded for their efforts

       

Have you ever had a feeling that a problem exist in the organization between the management and the employees to be more innovative at workplace?

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Survey Sample Size : 53 respondents

from 5 different offices of the company ABC

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People who exhibit creativity at my work place are rewarded for their efforts

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In some of the great places to work-companies, employees are allowed to spend some time on the projects of their interest which may not be related to the department

There is so much of pressure to finish one thing and get to next that I rarely have time to take a thoughtful approach to a problem

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I have some ideas about how to do things better, but I don't bring them up because they would violate our policies and procedures

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My leaders including managers encourage new ideas

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Creativity Index

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Conflict Between Front line Staff and Managers

Clashes of values and interests

Perceptions and Scarce resources

Conflict due to poor reward system

Introduction to change

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Task interdependence

Task Conflict as to the logical support system

Task conflict about data and product

requirements

Involves differences between team members

about the content of the task, differences in

viewpoints and opinions about the task

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Interpretation of system/process

Timing requirement analysis in the process

Process of awarding / recognition of work

Process conflict within matrix support structure

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Focus on to overcome the root cause of the organizational ConflictFocus on to overcome the root cause of the organizational Conflict

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Point System for Ideas

• Each Idea gets weightage points

• Grading of the idea on a 10 point scale

• Implementation review on 10 point scale

• Marks maintained in employee account

Belt System for Points accrued

• 5 points – Green belt

• Subsequent belts for every 10 points

• Belts – Differentiator in Annual Performance

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Substantial Preliminary Reward

On successful screening of idea

Applause & Standing Ovation at SMC meeting

or HODs meetingDinner For family at some Premier/Hotel

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Short outline of the idea

Excellence groups Business Unit Level

Employee with idea

21 days

Screening at Department level

Results may be reviewed in Monthly Meetings

Small Ideas for individual

work-areas & departments

Implementation of idea by employee at work place with small fund issued

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