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Optimizing Your Website for Maximum Lead Flow Marketing Professionals Mike Volpe, Hubspot Tim Ash, SiteTuners

Optimizing Your Web Site for Maximum Lead Flow

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Your Web site shapes how prospects and customers view your business and can be an outstanding lead-generation machine. This session offers hard-hitting best practices on Web page layout, button creation and placement, Web traffic tracking, and landing page layout. Learn how to integrate your Web site with Salesforce to deliver thousands of qualified leads every single day. No cold calling required!

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Page 1: Optimizing Your Web Site for Maximum Lead Flow

Optimizing Your Website for

Maximum Lead Flow

Marketing Professionals

Mike Volpe, Hubspot

Tim Ash, SiteTuners

Page 2: Optimizing Your Web Site for Maximum Lead Flow

Safe HarborSafe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking

statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions

proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-

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developments and customer contracts or use of our services.

The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new

functionality for our service, our new business model, our past operating losses, possible fluctuations in our operating results and rate

of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of intellectual property and other

litigation, risks associated with possible mergers and acquisitions, the immature market in which we operate, our relatively limited

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in our annual report on Form 10-K for the most recent fiscal year ended January 31, 2010. This documents and others are available

on the SEC Filings section of the Investor Information section of our Web site.

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not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that

are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.

Page 3: Optimizing Your Web Site for Maximum Lead Flow

Website

Optimization

TipsMike Volpe

VP Marketing at HubSpot

Twitter.com / mvolpe

[email protected]

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Don’t make me do marketing!

Just up our AdWords limit...

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Renting / Outbound Building / Inbound

Advertising Blogging

Conferences / Events SEO

Paid Search / PPC Free Tools

Email List Rentals Social Media

Cold Calling Opt-In Email Lists

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Website Tips Based on Real Data

Lessons from 3,074,020 websites

www.WebsiteGrader.com

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Tip #1:

Buyer

Persona

Drives

Content

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Meet “Marketing Mary”• Title: “Director/VP of Marketing”

• Company has 50-500 employees

• Expert at “outbound marketing”, 15+ years experience

• Worries about “brand presence” (colors, logo, fonts)

• Website built for $25K with firm, uses Salesforce.com

• Uses the web for:

• Photo sharing of kids with friends (Shutterfly, NOT Flickr)

• Email (Outlook for work, web based for home)

• Research / news (web, email subscriptions, NOT RSS)

• LinkedIn (~100 connections, a couple groups), Facebook (personal only)

• Personal:

• 42 years old, married, 2 kids (10 and 6)

• A little scared of “technology”

• Enjoys travel, drives an SUV, likes her iPod Nano (300 songs)

• Worried kids are meeting bad people on MySpace and in chat rooms

• Wears “appropriate business casual” from Banana Republic and Ann Taylor

• HubSpot:

• Wants to learn “inbound marketing”, needs easy to use tools, need integrated

tools, needs reports to show CEO, wants life to be easier, doesn’t like to tinker

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Have You Met Your Personas?

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Tips for Buyer Personas

• Use data, but don’t be a slave to it

• Get personal and specific

• The perfect is the enemy of the good

• Socialize it company wide

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Tip #2:

Publish,

Don’t

Advertise

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Publish vs. Advertise

People ignore ads.

0.2% Click Through Rate

Be the content, not the

ads around the content.

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Publish Everything

• Blog

• Podcast

• Videos

• Photos

• Presentations

• eBooks

• News Releases

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Blogging Attracts More Visitors

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79% more

followers for companies

that also have a blog

Source: Data from over 2,000 businesses - http://bit.ly/a6SrWh

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Tips for Publishing (Blogging)

• Title should be keyword rich

• Image in every article

• Use both email and RSS subscription

• CTA in every article

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Tips for Publishing (Blogging)

• Want more comments?

• Ask a question

• Be controversial

• Leave part of the issue untouched

• Need article ideas?

• Check email sent items

• Customer service inquiries

• FAQs salespeople receive

• Ask your readers

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Tips for Publishing (Blogging)

• Engage the whole company

• Contests and public praise

• Support from executives

• Build into employee goals

• Get everyone addicted

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Tip #3:

Make

Google

Happy

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SEO from 2000 to 2011

Ranking Algorithm:f(n): Context + Authority

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Keyword Selection

“Cosmetic Dentist”

vs

“Prosthodontist”

https://adwords.google.com/select/KeywordToolExternal

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On-Page SEO Essentials

• Page Title

• Clean URL

• Headers & Content

• Description

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Attractive to Humans and Crawlers

www.seo-browser.com

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Authority is Determined by Links

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97% more links

(for better rankings)

for companies

that have a blog

Source: Data from over 1,500 small businesses - http://hub.tm/BlogROI

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A Few Links Go a Long Way

Source: SEOMoz.org

85% of web pages

have less than 7

inbound links

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Where is Search Going?

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Coming to SEO: Likes = Links

= =

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Tips for SEO

• Use keywords and language your

buyer persona uses

• Focus on great content more than

technical tweaks

• Train all content creators on SEO

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Advice for the road ahead…

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Stop thinking like a

marketer or advertiser.

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Start thinking like a

publisher and socializer.

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More: Details, Tips, Case Studies

Inbound Marketing:Get Found using Google,

Social Media and Blogs

Top 20

Web Marketing

Book on Amazon

InboundBook.com

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Thank You

Mike Volpe

VP Marketing at HubSpot

Twitter.com / mvolpe

[email protected]

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Tim Ash – CEO

@tim_ash

DreamForce, San Francisco December 8, 2010

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Before

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After

+ 17%

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Before

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After

+ 51%+ $48,000,000

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Express Review - Special Offer

• 45min interactive review of client landing page or site

• Video transcript recorded via GoToMeeting

• Includes AttentionWizard.com “attention heatmap” of page

http://express-review.com

First 5 reviews will be personally conducted by Tim Ash

Page 66: Optimizing Your Web Site for Maximum Lead Flow

Contact Info

[email protected]

(619) 990-9062 mobile

(619) 223-8020 work PST

@tim_ash

timash

tim.ash1

tim_ash1

Page 67: Optimizing Your Web Site for Maximum Lead Flow

Mike Volpe

VP Marketing

Tim Ash

CEO

Question & Answer

Page 68: Optimizing Your Web Site for Maximum Lead Flow

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