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ONE-PAGE ABUNDANCE PLAN How Steve Jobs/Apple Plan and Execute High Risk Projects.
And How You Too Can Do It
Dr. Rod King
Speaker, Consultant, Trainer, and Author on “One-Page Abundance Planning”
559-2486230 [email protected]
Think Big and Different
HEROES
A Workshop For
The Small Business University (SBU)
on October 10, 2012
(Version 1.12)
Simply Translate
The Vision of Your Lean Startup
Into Reality
A P
“Startups
Also Have A True North,
A Destination in Mind: Creating
A Thriving and World-changing Business”
Eric Ries In His Book, “The Lean Startup”
“Imagine a World of Nine Billion People With
Clean Water, Nutritious Food, Affordable Housing, Personalized Education,
Top-tier Medical Care, and Non-polluting, Ubiquitous Energy.
Building This Better World Is
Humanity’s Grandest Challenge.”
Peter Diamandis & Steven Kotler In their Book, “Abundance: The Future is Better Than You Think”
A P
One-Page Abundance Planning Is a
Multilevel Project Methodology That Involves
Thinking Big and Differently To Efficiently Overcome
Humanity’s Grandest Challenges
A P
From a Descriptive Perspective, One-Page Abundance Planning
Explains How Nature (Organisms; Ecosystems), All Organizations, and Startups
Work, Experiment, Grow, and Prosper As Well As Fail
Especially Under Conditions of
High Risk and Uncertainty
A P
From a Prescriptive Perspective, One-Page Abundance Planning
Features a Multilevel Project Management Tool (“One-Page Abundance Plan”)
That Visually Integrates Best Practice Ideas and Tools for
Project Planning, Management, and Execution: Entrepreneurship Business Planning Business Strategy Performance Management Creative Problem Solving Innovation Project Planning and Management Marketing
A P
The Project Management Methodology of
One-Page Abundance Planning Involves
Two Macro-Steps:
1. VISION (End): Create a Shared Vision of Abundance and/or Infinite Shared Happiness.
2. PILOT-FULL SCALE-RENEW (Means): Quickly and Iteratively Develop – Using a Learn-Prototype-Measure (LPM) Fitness Cycle – a Customer Design Brief/Canvas as Well as a Natural, Planned, and/or Disruptive Customer Ecosystem for Achieving the Vision. Otherwise, Pivot.
a
ERIC RIES’S DEFINITION
STARTUP “A startup is a human institution designed to create a new product or service under conditions of extreme uncertainty”
LEAN STARTUP Lean startup (innovation): “the application of lean thinking to the process of innovation”
ROD KING’S DEFINITION
STARTUP “A startup is a living organism, organization, ecosystem, or experimental project that aspires to achieve a vision and deliver value in the face of high risk and/or uncertainty”
LEAN STARTUP (Interpretation) Lean startup is a continuous innovation, problem-solving, and project management methodolo- gy that uses rapid evidence-based (validation) fitness loops to translate a risky project’s vision into reality
ABUNDANCE STARTUP “An Abundance startup is a lean startup that discovers and solves a Big Urgent Market Problem (BUMP) such as how to transform the lives of 1 billion customers in 10 years”
DEFINITION OF
“STARTUP”
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
DEFINITION OF “STARTUP”
“Think Big and Different”
A P
An Abundance Startup or Abundance Project is
An Extreme Lean Startup That Focuses on
Discovering and Solving Big Urgent Market Problems
(BUMPs)
A P
Also, an Abundance Startup or Abundance Project is
An Extreme Lean Startup That Aims
To Positively Transform, In 10 Years,
The Lives Of 1 Billion Customers
A P
There are 3 Levels of Risks
In An Abundance Project
Vision Risk:
Customer Ecosystem
Strategy Risk:
Business Model
Tactical (Operational) Risk:
Product/Service/Value Chain
A P
Every Abundance Startup Is
A Living Organization or An Ecosystem
That Has “DNA”: D: Design N: Needs A: Aspirations
A P
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
DNA OF ONE-PAGE ABUNDANCE PLAN: Logic and Structure of Ecosystem Project
“Think Big and Different”
The One-Page Abundance Plan Consists of a Stream of 9 Elements or Modules That Are Summarized Using the Acronym, “SEMPORCES”:
S
M
E
P
R
C
E
O
S
Suppliers/Inputs/Partners
Machinery/Equipment/Infrastructure/Technology
Process/Strategy/Venture
Output (Product/Service)
Retailers/Channels/Distributors/CRM
Customers/Consumers
Environment (Global)
Shared Dream/Vision/Value/Profit/Experience
Employees/Culture/Brand/IP Upstream (Design: How?) Inside the Enterprise/ Supply Infrastructure
Midstream (Needs: What?) Outside the Enterprise/ Demand Infrastructure
Downstream (Aspirations: Why?) Effect or Value
E C O S Y S T EM
Charlie Chaplin
Emotional Abundance
Sergey Brin & Larry Page Intellectual Abundance
Steve Jobs Physical Abundance
Leonardo da Vinci
Intellectual Abundance
Jesus Spiritual Abundance
Oprah Winfrey Emotional Abundance
ONE-PAGE ABUNDANCE PLANNERS
AND ACHIEVERS Each Started With Vision of
A World of Abundance & Iteratively Built a Vibrant and
Sustainable Customer Ecosystem
Rev. Dr. Martin Luther King Spiritual Abundance
Bill Gates Physical Abundance
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
HALL OF FAME FOR ONE-PAGE ABUNDANCE PLANNERS AND ACHIEVERS
One-Page Abundance Planning Comprehensively Explains and Models How People Create a World of Abundance
ABUNDANCE DIAMOND
“Think Big and Different”
Where currently are you? Where must you go? How best must you get there?
0
2
4
6
8
10
Physical Abundance
Emotional (Social) Abundance
Intellectual Abundance
Spiritual Abundance
Ideal Diamond of Abundance Worst Diamond of Abundance
Mission/Goal/Vision/Value Proposition/Job To Be Done: ………..…………………………………………………………………….……...
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
A P
LEARNING OBJECTIVE: By the End of This Presentation, You Should Be Able To Use The
Minimum Viable Product (MVP) of “Visionary”
One-Page Abundance Plan For Your Business or Project
A P
THE ONE-PAGE ABUNDANCE PLAN Part 1: WHY? Part 2: WHAT? Part 3: HOW?
OVERVIEW OF PRESENTATION ON “ONE-PAGE ABUNDANCE PLAN”
“Think Big and Different”
Visionary
Plan
Strategic Plan
Tactical (Operational) Plan
a
WHY I DEVELOPED THE “ONE-PAGE ABUNDANCE PLAN”
CURIOSITY: Discover and Comprehensively Explain The Model of Steve Jobs and Extraordinary Success of Abundance Projects: iTunes; iPod; iPhone; iPad
WASTE ELIMINATION: Reduce Risks as Well as the High Failure Rate and Waste in Business Planning and Startup Projects Especially in High Technology
ALTRUISM: Help Create a World of Abundance and Infinite Shared Happiness Especially With Recent Inspiration from Peter Diamandis and Steven Kotler’s Book, “Abundance”
OPPORTUNITY FOR ACCELERATED ABUNDANCE: There is No Dedicated or Formal Methodology for Planning & Managing Abundance Projects or Abundance Startups
ALL-IN-ONE-TOOL FOR PLANNING AND MANAGEMENT: Use a Single Tool for Planning, Organizing, and Managing Ideas Any Project , Story, Organization, Value Chain, Business Model, or Customer Ecosystem
WHY YOU SHOULD USE THE “ONE-PAGE ABUNDANCE PLAN”
SIMPLICITY: The One-Page Abundance Plan is Easier to Understand and Interpret Than a Traditional Business Plan Which Is Voluminous and Complex
TIME SAVINGS: The One-Page Abun- dance Plan Takes Far Less Time to Prepare Than a Traditional Business Plan; Iteration is Also Faster
COST SAVINGS: The One-Page Abundance Plan Takes Lesser
Money and Effort to Prepare Than a Traditional Business Plan
SHARED UNDERSTANDING AND LANGUAGE: Every Stakeholder is on the Same Page
VERSATILITY: The One-Page Abundance Plan Can Be Used as a Dashboard or Platform for Adaptively Documenting, Organizing, Analyzing, Managing and Presenting Ideas in Any Project or Story. STUCKNESS ELIMINATION: (Lean) Startups MAKE A DIFFERENCE IN THE WORLD
THE WHY OF
“ONE-PAGE ABUNDANCE PLAN”
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
THE WHY OF “ONE-PAGE ABUNDANCE PLAN”
“Think Big and Different”
A P
“Efficiently Discover and Solve Big Urgent Market Problems
(BUMPs) While Transforming the Lives of
1 Billion Customers In
10 Years” Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
THE WHY OF AN “ABUNDANCE STARTUP (PROJECT)”
“Think Big and Different”
A P
One-Page Abundance Planning Is
A Multilevel Project Methodology For
Efficiently Translating
Visions of Abundance Into Reality
A P
A WORLD OF ABUNDANCE & HAPPINESS
Abundant Clean WATER Abundant Nutritious FOOD Abundant Affordable HOUSING Abundant Top-tier MEDICAL CARE Abundant Non-polluting ENERGY Abundant Personalized EDUCATION Abundant GAMES/KNOWLEDGE/ENTERTAINMENT Abundant FREEDOM
Source: Based on Diamandis, P.H.; Kotler, S. (2012) Abundance. New York: Free Press.
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
DIAMANDIS’S 8 VISIONS OF ABUNDANCE
“Think Big and Different”
A P
The One-Page Abundance Plan
Is
The Simplest, Fastest, and Funnest Tool
For
Efficiently Translating
Visions of Abundance
Into Reality
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
WHAT IS “ONE-PAGE ABUNDANCE PLAN”?
“Think Big and Different”
A P
What Really is the One-Page Abundance Plan?
Designer’s View: “End-Means” Diagram
Analyst’s View: “Cause-Effect” Diagram
Knowldege Manager’s View: “Infinitely
Scalable Dashboard” for Documenting, Organizing, and Managing Ideas as Well as Risks in a Project
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
THE REAL WHAT OF “ONE-PAGE ABUNDANCE PLAN”
“Think Big and Different”
A P
A Pyramid of Visual Templates for the One-Page Abundance Plan
Visionary One-Page Abundance Plan (Bird’s eye view: Big Picture)
Strategic One-Page Abundance Plan
Tactical One-Page Abundance Plan (Worm’s eye view: Details)
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
WHAT ARE LEVELS OF THE “ONE-PAGE ABUNDANCE PLAN”?
“Think Big and Different”
A P
Every One-Page Abundance Plan
Is The Same
And Different
Visionary
Plan
Strategic
Plan
Tactical
Plan
ITENN
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
“VISIONARY” ONE-PAGE ABUNDANCE PLAN
CUSTOMER/CLIENT: ………………………………………………………………………………… Date:……………………………………
PAIN/PROBLEM/GOAL/NEED/JOB: ………………………………………………………………………………………………………………………
Present Past Future
INTERNAL/EXTERNAL MEANS (TOOL) (Resources: People/Culture-Process/Strategy-Product/Service)
SHARED DREAM/ VISION
END (Value)
Prototype (Build) - Measure Learn
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
“STRATEGIC” ONE-PAGE ABUNDANCE PLAN: …………………………………..……………………………………… Client/Customer (Segment/Persona): …………..……………………..……………………………………………………………..…… PAIN/PROBLEM/NEED/GOAL/JOB: ………………….…………………………………………………. Date: …………..…………
CONSTRAINTS: (What are constraints/obstacles/barriers/problems that prevent full realization of future system/vision/ dream/Ideal Final Result (IFR)?
SHARED DREAM/ VISION
PRESENT SYSTEM/EXPERIENCE (Where currently are we?)
VALUE TRANSFORMATION TOOL - Evolve, Explore, or Disrupt: What if … we
(Eliminate/Reduce/Increase/Create)
FUTURE SYSTEM/EXPERIENCE (Where must we go?)
Short/Medium/Long-term
(“RED OCEAN”) Learn-Prototype-Measure (LPM) Fitness Cycle
Value Proposition Factors/ Competitive Features/Criteria
(“BLUE OCEAN”)
Zooming
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
Design
Needs
Asp.
Suppliers/ Inputs/ Partners
Employees/ Culture/ Brand/IP
Machinery/ Technol./ Infra’
Process/ Strategy/ Venture
Output (Product/ Service)
Retailers/ Channels/ Distributors
Customers/ Customer Rel. Management
Environ-ment: Global
Shared Value (Profit)
S M E P R C E O S
D N A
“TACTICAL” ONE-PAGE ABUNDANCE PLAN
CUSTOMER/CLIENT: ………………………………………………………………………………… Date:……………………………………
PAIN/PROBLEM/GOAL/NEED/JOB: ………………………………………………………………………………………………………………………
Present Past Future
Prototype (Build) Measure Learn
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
ONE-PAGE ABUNDANCE PLAN: Overview of All Realities and Scenarios
“Think Big and Different”
Design
Needs
Asp.
Suppliers/ Inputs/ Partners
Employees/ Culture/ Brand/IP
Machinery/ Technol./ Infra’
Process/ Strategy/ Venture
Output (Product/ Service)
Retailers/ Channels/ Distributors
Customers/ Customer Rel. Management
Environ-ment: Global
Shared Value (Profit)
D A N
SHARED DREAM/VISION/ VALUE/IDEALS/PROFIT
S M E P R C E O S
PAST Customer Ecosystem
PRESENT Customer Ecosystem
FUTURE Customer Ecosystem
How? What? Why?
A P
The One-Page Abundance Plan Focuses on Answering
4 Classic Planning Questions:
1. PRESENT: Where currently are we?
2. FUTURE: Where must we go?
3. TRANSFORMATION: How must we get there?
4. CONSTRAINTS: What are constraints or obstacles?
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
A P
Answering The 4 Classic Planning Questions Of
The One-Page Abundance Plan Involves Use of the Scientific Experimental Process
As Well as Evidence-based Learning That is Reflected in The Learn-Prototype-Measure (LPM) Fitness Cycle
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
MEASURE
LEARN
(Insight/
Leap/Pivot)
PROTOTYPE
(Build)
PROBLEM/ CUSTOMER ECOSYSTEM
(Business Model; Strategy/Value Chain;
Product/Service)
A P
Eric Ries’s Methodology of Lean Startup-Project Management
- As Presented in His Book, “The Lean Startup” -
Offers An Accelerated Learning Approach
For Efficiently Planning, Managing, and Executing
Any High Risk Project Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
ITENN
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
SHARED DREAM/ VISION
- Start - Define - Learn - Experiment Elimination of Big Urgent Market Problems (BUMPs)
ONE-PAGE ABUNDANCE PLAN (Lean Startup)
CUSTOMER/CLIENT: ………………………………………………………………………………… Date:……………………………………
PAIN/PROBLEM/GOAL/NEED/JOB: ………………………………………………………………………………………………………………………
Present Past Future
MEANS (TOOL: What? How? Resources: People/Culture-Process/Strategy-Product/Service) (Iteratively Develop Natural, Planned, and/or Disruptive Customer Ecosystem)
LEAN STARTUP (LS) PROJECT MANAGEMENT STEER: “BUILD-MEASURE-LEARN” VALIDATED LEARNING LOOP
- Leap (Problem; Vision/Hypotheses/Value (Proposition))
- Test (Criteria for Problem; Minimum Viable Product(MVP))
- Measure (Actionable Metrics for Customer Growth)
- Pivot (or Persevere) (Strategy/Business Model/Customer Ecosystem)
ACCELERATE: LAUNCH-SCALE
- Batch (Size/Version; Time/Cycle)
- Grow (Engines of Customer Growth)
- Adapt (Adaptive Org./5 Whys)
- Innovate (Disruptive Inno.)
Unique Summary and Template of Eric Ries’s Methodology of Lean Startup (LS) Project Management
END (Value/ Why?)
Creative Problem Solving Brainstorming Scenario-making Wargaming Conflict Resolution Value Engineering TRIZ Methodology
Business Model Visualization, Analysis, and Improvement Business Model Innovation Value Innovation
Project Management Business Development Product Development Service Development Personal/Team Development Spatial Development Business Storytelling/Presentation
Six Sigma Methodology Business Process Improvement Theory of Constraints Root-cause Analysis/Modeling Crisis/Subversion Management Risk Analysis and Management Financial Management; Budgeting TARGETED DISCIPLINES Healthcare Development; Food Software Development; Energy Housing; Finance; Coaching Marketing and Branding Manufacturing; Education Abundance Startups and Projects
Discovery-Driven Planning Customer Development (Stack) Lean Startup Lean Thinking Agile Development Scrum Methodology
AREAS OF APPLICATION OF
THE ONE-PAGE ABUNDANCE PLAN Use the One-Page Abundance Plan
As Project Management Worksheet or
Template For Achieving Goals, Objectives, Strategies, Targets,
Visions, and Missions of Projects
Customer Ecosystem Visualization, Analysis, and Improvement Customer Ecosystem Innovation Evolution of Customer Ecosystems
Business/Strategic Planning Benchmarking Competitive Strategy Disruptive Innovation Strategy Blue Ocean Strategy Value Chain/Five Forces Analysis Competitive Intelligence
AREAS OF APPLICATION OF THE ONE-PAGE ABUNDANCE PLAN
“Think Big and Different”
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
A P
Example Steve Jobs/Apple’s
One-Page Abundance Plan (Extreme Lean Startup Project)
For Classic iPod
A P
ABUNDANCE STARTUP
THE THREE CULTURES OF ABUNDANCE STARTUPS
“Think Big and Different”
Visionary
Lean Startup
Strategic
Lean Startup
Tactical (Operational)
Lean Startup
WHY?
WHAT?
HOW?
Culture (Focus; “Entry Points”)
Right-Brain Focus
Left-Brain Focus
Total-Brain Focus
A P
Steve Jobs
Was An Intuitive Practitioner
Of
One-Page Abundance Planning
Or “Extreme Lean Startup
(ELS) Project Management”
“One of the things I’ve always found is that
you’ve got to start with
the customer experience and
work backwards to the technology.”
Steve Jobs
STEVE JOBS’ APPROACH: One-Page Abundance Planning
“Think Big and Different”
ITENN
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
VISIONARY ONE-PAGE ABUNDANCE PLAN
CUSTOMER/CLIENT: High end Technologist-Artist (Luxury Spot) Date: 2001
PAIN/PROBLEM/GOAL/NEED/JOB: Reinvent the ecosystem experience of digital music players
Present Past Future
SHARED DREAM/ VISION For Music Player: Put a Dent in The Universe Create Insanely Great Customer Experience
END (Value)
INTERNAL/EXTERNAL MEANS (TOOL) (Iteratively Develop – Using “Learn-Prototype-Measure (LPM) Fitness Cycle” – Natural, Planned, and/or Disruptive Customer Ecosystem For Digital Music Player)
Prototype (Build) -
- Measure Learn
ITENN
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
VISIONARY ONE-PAGE ABUNDANCE PLAN
CUSTOMER/CLIENT: High end Technologist-Artist (Luxury Spot) Date: 2001
PAIN/PROBLEM/GOAL/NEED/JOB: Reinvent the ecosystem experience of digital music players
Present Past Future
SHARED DREAM/ VISION For Music Player: Put a Dent in The Universe Create Insanely Great Customer Experience
END (Value)
INTERNAL/EXTERNAL MEANS (TOOL) (Iteratively Develop – Using “Learn-Prototype-Measure (LPM) Fitness Cycle” – Natural, Planned, and/or Disruptive Customer Ecosystem For Digital Music Player)
Prototype (Build) -
- Measure Learn
ITENN
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
Infancy: Napster; MP3-Flash Player
Time
Cu
sto
mer
Exp
erie
nce
, Hap
pin
ess,
or
Val
ue
= D
elig
ht/
Pain
Growth: MP3; MP3-CD Player
Maturity: CD; CD Player
Decline: Walkman; Vinyl; Stereo Deck
Fault (Line)
4 Phases of a Customer Growth Plan or Business Model Cycle (Evolutionary Reality vs. Hypotheses)
Evolution of Customer Ecosystem for MUSIC
Chasm (Traction; Tipping Point;
Product-Market Fit)
Traditional/Hypothetical Ecosystem Demand (Market, Industry, Enterprise, or Technology)
SHARED DREAM/ VISION For Music Player: Put a Dent in The Universe Create Insanely Great Customer Experience
END (Value)
VISIONARY ONE-PAGE ABUNDANCE PLAN
CUSTOMER/CLIENT: High end Technologist-Artist (Luxury Spot) Date: 2001
PAIN/PROBLEM/GOAL/NEED/JOB: Reinvent the ecosystem experience of digital music players
Present Past Future
ITENN
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
MEANS (TOOL: What? How? Resources: People/Culture-Process/Strategy-Product/Service) (Iteratively Develop Natural, Planned, and/or Disruptive Customer Ecosystem)
CUSTOMER DESIGN BRIEF/CANVAS for DIGITAL MUSIC PROJECT Hypotheses/Assumptions for Big Urgent Market Problems (BUMPs) and Vision Most Valuable Customer (MVC): List (Contacts): Persona of High-end Technologist-Artist
Customer Problem/Goal/Need/Job: Play and enjoy music anywhere, any time Top 5 Big Urgent Market Problems (BUMPs) of Existing Digital Music Players - Big/Clunky Size of Music Players - Complex Interface and Operations - Inadequate Battery Life - Ugly Design/Aesthetic/Color - Inadequate Storage for Songs; High Cost of Songs
Solution/Minimum Viable Product (MVP): Top 5 Features for Proposed Digital Music Player - Small Size: Portable; Lightweight - Simple Interface and Operations: Simplicity of Use; Seamless Music Experience - Long Battery Life - “Cool” Design/Aesthetic/Color - Massive Storage for Songs: “1000 Songs in Your Pocket”; Low Cost of Songs
APPLE’S ONE-PAGE LEAN STARTUP for iPod
CUSTOMER/CLIENT: High end Technologist-Artist (Luxury Spot) Date: 2001
PAIN/PROBLEM/GOAL/NEED/JOB: Reinvent the ecosystem experience of digital music players
Present Past Future
SHARED DREAM/ VISION For Music Player: Put a Dent in The Universe Create Insanely Great Customer Experience
Prototype (Build) -
- Measure Learn
END
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
CONSTRAINTS: (What are constraints/obstacles/barriers/problems that prevent full realization of future system/vision/ dream/Ideal Final Result (IFR)?
PRESENT SYSTEM/EXPERIENCE (Where currently are we?)
PRODUCT
VALUE TRANSFORMATION TOOL - Evolve, Explore, or Disrupt: What if … we
(Eliminate/Reduce/Increase/Create)
FUTURE SYSTEM/EXPERIENCE (Where must we go?)
Short/Medium/Long-term
Big/Clunky/Ugly/Difficult-to-use/… CD Players Flash Players MP3-CD Players Hard Drive Jukebox Players Illegal music download from Internet
What if … we DISRUPT: Eliminate: • Usual control buttons; On-off switch; Traditional gray/black color Reduce: • Size/thickness; Weight; Complexity in usage; Learning curve; Manual Increase: • Price; Simplicity of use; Battery life; Storage capacity; Functions/Form/Design Create: • LCD Screen; Packaging; Scroll wheel; Fast download; Disruption/Unique Ads
• Seamless music experience • Thousand songs in your pocket Cool design/form/useability Simple and easy to use Ultra-portable; Ultra-light Enough skip protection Long battery life “Cool” & disruptive ads (on TV) Fast and legal music download
TRADITIONAL DIGITAL MUSIC PLAYERS
CLASSIC IPOD
Zooming
SHARED DREAM/ VISION For Music Player: Put a Dent in The Universe Create Insanely Great Cust. Exp.
APPLE’S STRATEGIC ONE-PAGE ABUNDANCE PLAN Client/Customer (Segment/Persona): High end Technologist-Artist (Luxury Spot) PAIN/ROBLEM/NEED/GOAL/JOB: Reinvent the ecosystem experience of digital music players Date: 2001
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
Design Hypotheses
Needs Hypotheses
Asp.
Suppliers/ Inputs/ Partners
OEMs Record Companies iTunes
Employees/ Culture/ Brand/IP
CEO Mngt Staff Brand/IP “Think Different”
Machinery/ Technol./ Infra’
IT Infra-structure Techno-logy Buildings
Process/ Strategy/ Venture
Obtain Higher Profit (Margin) Engage, Acquire, and Retain (EAR) More Profitable Customers and Partners
Output (Product/ Service)
2001 Insanely Great Digital Music Player: Classic iPod (Features/Price) (Product Sale)
Retailers/ Channels/ Distributors
Apple Retail Stores; apple.com PR/ Media/ Ads
Customers/ Customer Rel. Management
Segments Technologist-Artist (High-end) PROJECTS: Crises/ Problems * Clunky, ugly, and complex digital music players * Inadequate song storage
Environ-ment: Global
Competi-tors/ Entrants/ Comple- mentors/ Influen-cers/ Non-cus- tomers/ PESTLIED Trends CD Player Flash MP3-CD Jukebox
Shared Value (Profit) “Seamless Music Experience”
Cost; PAIN Low
Revenue; DELIGHT High
Profit (Margin); VALUE High
S M E P R C E O S
D N A
APPLE’S ONE-PAGE ABUNDANCE PLAN
CUSTOMER/CLIENT: High end Technologist-Artist (Luxury Spot) Date: 2001
PAIN/PROBLEM/GOAL/NEED/JOB: Reinvent the ecosystem experience of digital music players
Present Past Future
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
Design Metrics
Needs Metrics
Asp.
Suppliers/ Inputs/ Partners Metrics No. of Suppliers/ Partners/ Contracts/ Agreements
No. of Co-creators
Capital Investment
Cash Burn Rate Per Month
Employees/ Culture/ Brand/IP Metrics
No./Quality of Team Members No. of Major Insights Validated Learning/ External and Internal Lessons Learned
Machinery/ Technol./ Infra’ Metrics Type of Technology Level of Technology
No. of Patents
Process/ Strategy/ Venture Metrics No. of Interviews No. of Iterations Iteration Cycle/ Learning Time No. of Pivots Delivery Time
Output (Product/ Service) Metrics No. of Prototypes/(Minimum Viable) Product/ Service Price of Product/ Service Delight/ No. of Unique Features
Retailers/ Channels/ Distributors Metrics No. of Channels Engage-ment/ No. of Prospects or Visitors Acquisition/ No. of Registrants
Customers/ Customer Rel. Management Metrics No. of Retentions No. of Referrals Net Promoter Score (NPS) Pain/No. of Bugs/ Complaints/ Big Urgent Market Problems (BUMPs)
Environ-ment: Global Metrics No. of Contacts/ Leads No. of Influenc-ers No. of Direct Competi-tors/ New Entrants
Shared Value (Profit) Metrics Ideal Customer Experience (Delight to Pain Ratio) Revenue Cost Revenue to Cost Ratio Bus. Model Analog Insights
S M E P R C E O S
D N A
Present Past Future
Customer Ecosystem Metrics
ONE-PAGE ABUNDANCE PLAN (Metrics)
CUSTOMER/CLIENT: ………………………………………………………………………………… Date:……………………………………
PAIN/PROBLEM/GOAL/NEED/JOB: ………………………………………………………………………………………………………………………
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
ACTUAL SALES CHART FOR EVOLUTION OF THE IPOD-ABUNDANCE PROJECT
Steve Jobs’ Question: Why and How to Compete Differently in the Universe of Digital Music Players?
Source: http://en.wikipedia.org/wiki/File:Ipod_sales_per_quarter.svg
APPLE’S FRACTAL S-WAVE FOR ECOSYSTEM INNOVATION
“Think Big and Different”
Classic Planning Questions: Where currently are we/they? Where must we/they go? How should we/they get there? What are constraints?
TIME
(Arrow of Time: Past/Present/Future)
Journey, Invisible Hand, or Fractal S-Wave of Innovation for Ecosystem (Supersystem/Economy/Value Network/Supply Chain/Market/ Industry Trends, Expectations, or Demand)
1st Wavelet of Innovation: VALUE CHAIN (PRODUCT/SERVICE/ENTERPRISE) Innovation (Value Chain/Product: Functionality, Quality, Simplicity, Differentiation, and/or Cost-focus) Examples: Personal Computer; Printer – Apple I; Apple II; MacIntosh; iMac; Apple TV
2nd Wavelet of Innovation: BUSINESS MODEL Innovation (Business Model/Marketing Engine: Scalable Revenue & Profit-focus) Examples: Internet Software – iTunes; eStore; App Store
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
∞
∞
3rd Wavelet of Innovation: CUSTOMER ECOSYSTEM Innovation (Ecosystem/Industry/Platform: Shared Value-focus) Examples: Digital Lifestyle - iPod; iPod Touch; iPhone; iPad
EXPERIENCE: Shared Happiness (Experience = Happiness = Value = +/- = Delight/Pain ~ Revenue/Cost = Differentn/Cost = 1/Trade-off)
Birth
Maturity
Growth
Customer Segment/Persona: …………………………………………...…………… Customer Goal/Job To Be Done/Tool: …………….……………………………………….….
A P
A Plan or Model Is
A Scenario Containing Hypotheses
And Assumptions
That Must Continuously Be Validated
A P
The Challenge of Building an Abundance Startup (Extreme Lean Startup: Billion-Customer Company) Abundance Challenge Develop a One-Page Abundance Plan (in terms of Long/Medium/Short-term Scenarios) for Growing Your Company, Startup, or Project, in 10 Years (By 2022), Into a Company That Positively Transforms the Lives of 1 Billion Customers
THE ABUNDANCE PROJECT CHALLENGE
“Think Big and Different”
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
A P
Does
The Project Involve
Discovering, Validating, and Solving
A Big Urgent Market Problem (BUMP)?
BIG URGENT MARKET PROBLEM (BUMP)
“Think Big and Different”
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
Design
Needs
Asp.
Suppliers/ Inputs/ Partners Partners/ Alliances/ Co-creators
Capital Investment
Employees/ Culture/ Brand/IP Project Sponsor/ Champion Project Manager Other Team Members
Machinery/ Technol./ Infra’ Facility Technology Equipment/ Machinery
Process/ Strategy/ Venture Business Objectives Project Objectives
Output (Product/ Service) Solutions/ Deliverables Start Date End Date
Retailers/ Channels/ Distributors Online Offline
Customers/ Customer Rel. Management Customer/ Client Problems/ Needs/ Require-ments/ Job-To-Be-Done - Physical - Intellectual - Emotional - Spirital
Environ-ment: Global Industry/ Sector Scope External Stakehold-ers Investors
Shared Value (Profit) Impacts; Viability; Competitive Advantage Profit (Margin); VALUE Cost; PAIN (-)
Revenue; DELIGHT (+) Customer Experience
S M E P R C E O S
D N A
ONE-PAGE ABUNDANCE PLAN (Charter)
CUSTOMER/CLIENT: ………………………………………………………………………………… Date:……………………………………
PAIN/PROBLEM/GOAL/NEED/JOB: ………………………………………………………………………………………………………………………
Present Past Future
Abundance Project Charter
ITENN
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
VISIONARY ONE-PAGE ABUNDANCE PLAN
CUSTOMER/CLIENT: ………………………………………………………………………………… Date:……………………………………
PAIN/PROBLEM/GOAL/NEED/JOB: ………………………………………………………………………………………………………………………
Present Past Future
SHARED DREAM/ VISION:
END (Value)
INTERNAL/EXTERNAL MEANS (TOOL) (Iteratively Develop – Using “Learn-Prototype-Measure (LPM) Fitness Cycle” – Natural, Planned, and/or Disruptive Customer Ecosystem)
Prototype (Build) - Measure Learn
ITENN
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
VISIONARY ONE-PAGE ABUNDANCE PLAN
CUSTOMER/CLIENT: ………………………………………………………………………………… Date:……………………………………
PAIN/PROBLEM/GOAL/NEED/JOB: ………………………………………………………………………………………………………………………
Present Past Future
SHARED DREAM/ VISION:
END (Value)
INTERNAL/EXTERNAL MEANS (TOOL) (Iteratively Develop – Using “Learn-Prototype-Measure (LPM) Fitness Cycle” – Natural, Planned, and/or Disruptive Customer Ecosystem)
Learn Prototype (Build) - Measure
ITENN
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
MEANS (TOOL: What? How? Resources: People/Culture-Process/Strategy-Product/Service) (Iteratively Develop Natural, Planned, and/or Disruptive Customer Ecosystem)
……………………………………. PROJECT: Customer Design Brief/Canvas Hypotheses/Assumptions for Big Urgent Market Problems (BUMPs) and Vision Customer/Client: List (Contacts)
Customer or Client Problem/Goal/Need/Job: Top 5 Big Urgent Market Problems (BUMPs) of Existing ………………………………………………. - - - - -
Solution/Minimum Viable Product (MVP): Top 5 Features for Proposed ………………………………………………. - - - - -
SHARED DREAM/ VISION
VISIONARY ONE-PAGE ABUNDANCE PLAN
CUSTOMER/CLIENT: ………………………………………………………………………………… Date:……………………………………
PAIN/PROBLEM/GOAL/NEED/JOB: ………………………………………………………………………………………………………………………
Present Past Future
Learn Prototype (Build) - Measure
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
STRATEGIC ONE-PAGE ABUNDANCE PLAN: …………………………………..……………………………………… Client/Customer (Segment/Persona): …………..……………………..……………………………………………………………..…… PAIN/PROBLEM/NEED/GOAL/JOB: ………………….…………………………………………………. Date: …………..…………
CONSTRAINTS: (What are constraints/obstacles/barriers/problems that prevent full realization of future system/vision/ dream/Ideal Final Result (IFR)?
SHARED DREAM/ VISION
PRESENT SYSTEM/EXPERIENCE (Where currently are we?)
VALUE TRANSFORMATION TOOL - Evolve, Explore, or Disrupt: What if … we
(Eliminate/Reduce/Increase/Create)
FUTURE SYSTEM/EXPERIENCE (Where must we go?)
Short/Medium/Long-term
(“RED OCEAN”) Learn-Prototype-Measure (LPM) Fitness Cycle
Value Proposition Factors/ Competitive Features/Criteria
(“BLUE OCEAN”)
Zooming
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
Design
Needs
Asp.
Suppliers/ Inputs/ Partners
Employees/ Culture/ Brand/IP
Machinery/ Technol./ Infra’
Process/ Strategy/ Venture
Output (Product/ Service)
Retailers/ Channels/ Distributors
Customers/ Customer Rel. Management
Environ-ment: Global
Shared Value (Profit)
S M E P R C E O S
D N A
OPERATIONAL ONE-PAGE ABUNDANCE PLAN
CUSTOMER/CLIENT: ………………………………………………………………………………… Date:……………………………………
PAIN/PROBLEM/GOAL/NEED/JOB: ………………………………………………………………………………………………………………………
Present Past Future
Prototype (Build) Measure Learn
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
Design Metrics
Needs Metrics
Asp.
Suppliers/ Inputs/ Partners Metrics No. of Suppliers/ Partners/ Contracts/ Agreements
No. of Co-creators
Capital Investment
Cash Burn Rate Per Month
Employees/ Culture/ Brand/IP Metrics
No./Quality of Team Members No. of Major Insights Validated Learning/ External and Internal Lessons Learned
Machinery/ Technol./ Infra’ Metrics Type of Technology Level of Technology
No. of Patents
Process/ Strategy/ Venture Metrics No. of Interviews No. of Iterations Iteration Cycle/ Learning Time No. of Pivots Delivery Time
Output (Product/ Service) Metrics No. of Prototypes/(Minimum Viable) Product/ Service Price of Product/ Service Delight/ No. of Unique Features
Retailers/ Channels/ Distributors Metrics No. of Channels Engage-ment/ No. of Prospects or Visitors Acquisition/ No. of Registrants
Customers/ Customer Rel. Management Metrics No. of Retentions No. of Referrals Net Promoter Score (NPS) Pain/No. of Bugs/ Complaints/ Problems
Environ-ment: Global Metrics No. of Contacts/ Leads No. of Influenc-ers No. of Direct Competi-tors/ New Entrants
Shared Value (Profit) Metrics Ideal Customer Experience (Delight to Pain Ratio) Revenue Cost Revenue to Cost Ratio Bus. Model Analog Insights
S M E P R C E O S
D N A
Present Past Future
Customer Ecosystem Metrics
ONE-PAGE ABUNDANCE PLAN (Metrics)
CUSTOMER/CLIENT: ………………………………………………………………………………… Date:……………………………………
PAIN/PROBLEM/GOAL/NEED/JOB: ………………………………………………………………………………………………………………………
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
Design Targets
Needs Targets
Asp.
Suppliers/ Inputs/ Partners Targets
Employees/ Culture/ Brand/IP Targets
Machinery/ Technol./ Infra’ Targets
Process/ Strategy/ Venture Targets
Output (Product/ Service) Targets
Retailers/ Channels/ Distributors Targets
Customers/ Customer Rel. Management Targets
Environ-ment: Global Targets
Shared Value (Profit) Targets
S M E P R C E O S
D N A
Present Past Future
Customer Ecosystem Targets
ONE-PAGE ABUNDANCE PLAN (Targets)
CUSTOMER/CLIENT: ………………………………………………………………………………… Date:……………………………………
PAIN/PROBLEM/GOAL/NEED/JOB: ………………………………………………………………………………………………………………………
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
Design Risks
Needs Risks
Asp.
Suppliers/ Inputs/ Partners Risks
Employees/ Culture/ Brand/IP Risks
Machinery/ Technol./ Infra’ Risks
Process/ Strategy/ Venture Risks
Output (Product/ Service) Risks
Retailers/ Channels/ Distributors Risks
Customers/ Customer Rel. Management Risks
Environ-ment: Global Risks
Shared Value (Profit) Risks
S M E P R C E O S
D N A
Present Past Future
Customer Ecosystem Risks
ONE-PAGE ABUNDANCE PLAN (Risks)
CUSTOMER/CLIENT: ………………………………………………………………………………… Date:……………………………………
PAIN/PROBLEM/GOAL/NEED/JOB: ………………………………………………………………………………………………………………………
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
Design
Needs
Asp.
Suppliers/ Inputs/ Partners Pivot
Employees/ Culture/ Brand/IP Pivot
Machinery/ Technol./ Infra’ Pivot Techno-logy Pivot
Platform Pivot
Process/ Strategy/ Venture Pivot
Output (Product/ Service) Pivot Zoom-in Pivot Zoom-out Pivot
Retailers/ Channels/ Distributors Pivot Channel Pivot
Engine of Growth Pivot
Customers/ Customer Rel. Management Pivot Customer Segment Pivot Customer Need Pivot
Environ-ment: Global Pivot
Shared Value (Profit) Pivot Value Capture Pivot
Business Architec-ture Pivot
S M E P R C E O S
D N A
ONE-PAGE ABUNDANCE PLAN (Pivots)
CUSTOMER/CLIENT: ………………………………………………………………………………… Date:……………………………………
PAIN/PROBLEM/GOAL/NEED/JOB: ………………………………………………………………………………………………………………………
Present Past Future
Based on: Eric Ries’s Book, “The Lean Startup”
THANKS FOR YOUR ATTENTION
Dr. Rod King Speaker, Consultant, Trainer, and Author on
“One-Page Abundance Planning” 559-2486230
Think Big and Different
HEROES
Inventor of over 40 Power Tools for One-Page Abundance Plan Facilitating work in the areas of Abundance Project Management Value Chain/Product Innovation Business Model Innovation Customer Ecosystem Innovation
Inventor of “The Fractal Grid” This technology, which has US and International patent-pending, can be used for visually organizing and prioritizing massive amounts of information such as in search engines, social networks, and One-Page Abundance Planning
Speaker & Consultant on “One-Page Abundance Planning” “One-Page Abundance Plan” “Abundance Project Dashboard” “Universal Theory of Abundance” “One-Page Lean Startup” Author of “Underdog to TopDog”
Founder of the Wisdomsourcing Group, an online Global Think Tank for collaboratively improving customer experiences and resolving tough dilemmas Organizer & Coordinator of Wisdom- sourcing survey involving over 200 professionals from over 30 countries
CONTACT Dr. Rod King: California, USA Cell: (559) 248-6230 [email protected] http://twitter.com/RodKuhnKing
B. Eng. (Hons) in Civil Eng. Master of Infrastructure Planning Ph.D. in Regional Dev. Planning Postgraduate Certificate in
Advanced Academic Studies Over 20 years of experience in
creative problem solving for multi-disciplinary projects
Dr. Rod King, Inventor of One-Page Abundance Planning
Inventor of first software that wholly invents magic tricks
Inventor of several magic tricks Author of “Trickanalyzing the
Close-up Magic of David Copperfield” & several articles
Winner of several championships in chess and table-tennis
Founder and former CEO of Galaxy IT, Inc., a venture-financed visual search engine business
Major contributor on creativity to the multi-author book, “Research Methods for Postgraduates”
Former Lecturer
THE PRESENTER “Think Big and Different”
Dr. Rod King, Inventor of One-Page Abundance Planning
HEROES
a
Prof. Dr. McSam Dixon-Fyle DePauw University
Dr. King is one of the most innovative thinkers around today, with great capacities at conceptualizing phenomena in unfamiliar terrain, and proffering new approaches to the solution of some of our most intractable societal challenges. His gift in moving the mathematically abstract into the empirical realm is uncanny, and his devotion to cutting-edge, yet society-friendly, innovation is his burning passion. In all this, he wears his learning very lightly, and makes research and development a fun-filled activity.
Beth Bridges Chief Networking Officer, Clovis Chamber of Commerce
Rod has the unique skill of being an extremely deep and detailed thinker who can create simple, visual concepts that give the layperson a confident place to stand. I feel smarter just listening to him ... because I have these big concepts that I can use as a framework for more and more detailed thinking. I'm very glad that he will be using his ideas to help small to medium businesses grow and thrive.
ABOUT ROD KING
Inventor of “One-Page
Abundance Planning”
ABOUT ROD KING
A P
Real-life EXPERIMENT On
An Abundance Startup: VDD University
For Lean Startup
Project Management http://businessmodels.ning.com
A P
VDD UNIVERSITY FOR LEAN STARTUP PROJECT MANAGEMENT http://businessmodels.ning.com
“Think Big and Different”
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
A P
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
MEASURE
LEARN
(Insight/
Leap/Pivot)
PROTOTYPE
(Build)
PROBLEM/ CUSTOMER ECOSYSTEM
(Business Model; Strategy/Value Chain;
Product/Service)
A P
The Big Urgent Market Problem (BUMP)
Involves
Inadequate Tools
For
Organizing Ideas and Managing Risks
In Projects
INITIAL PROBLEM HYPOTHESIS: Root-Cause of Failure in High Risk Projects
“Think Big and Different”
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
A P
A Big/Worldwide Market of Projects
Urgently Needs
A Simple, Fast, and Versatile Tool
For
Organizing Ideas and Managing Risks
In (Lean Startup) Projects
INITIAL SOLUTION HYPOTHESIS
“Think Big and Different”
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
Design
Needs
Asp.
Suppliers/ Inputs/ Partners Partners/ Alliances/ Co-creators
Capital Investment
Employees/ Culture/ Brand/IP Project Sponsor/ Champion Project Manager Other Team Members
Machinery/ Technol./ Infra’ Facility Technology Equipment/ Machinery
Process/ Strategy/ Venture Business Objectives Project Objectives
Output (Product/ Service) Solutions/ Deliverables Start Date End Date
Retailers/ Channels/ Distributors Online Offline
Customers/ Customer Rel. Management Customer/ Client Problems/ Needs/ Require-ments/ Job-To-Be-Done - Physical - Intellectual - Emotional - Spirital
Environ-ment: Global Industry/ Sector Scope External Stakehold-ers Investors
Shared Value (Profit) Impacts; Viability; Competitive Advantage Profit (Margin); VALUE Cost; PAIN (-)
Revenue; DELIGHT (+) Customer Experience
S M E P R C E O S
D N A
Present Past Future
Project Charter for VDD University
Visionary ONE-PAGE ABUNDANCE PLAN VDD University for Lean Startup Project Management
CUSTOMER/CLIENT: Abundance (Big) Thinkers, Leaders, Entrepreneurs, Project Managers; Startups Date:……………………
PAIN/PROBLEM/GOAL/NEED/JOB: High project risk/failure: inadequate tools for organizing ideas and managing risks in projects
ITENN
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
Visionary ONE-PAGE ABUNDANCE PLAN VDD University for Lean Startup Project Management
CUSTOMER/CLIENT: Abundance (Big) Thinkers, Leaders, Entrepreneurs, Project Managers; Startups Date:……………………
PAIN/PROBLEM/GOAL/NEED/JOB: High project risk/failure: inadequate tools for organizing ideas and managing risks in projects
Present Past Future
MEANS (TOOL: What? How? Resources: People/Culture-Process/Strategy-Product/Service) (Iteratively Develop Natural, Planned, and/or Disruptive Customer Ecosystem)
VDD UNIVERSITY FOR EXTREME LEAN STARTUPS STEER: “BUILD-MEASURE-LEARN” VALIDATED LEARNING LOOP
- Leap (Problem; Vision/Hypotheses/Value (Proposition))
- Test (Criteria for Problem; Minimum Viable Product(MVP))
- Measure (Actionable Metrics for Customer Growth)
- Pivot (or Persevere) (Strategy/Business Model/Customer Ecosystem)
ACCELERATE: LAUNCH-SCALE
- Batch (Size/Version; Time/Cycle)
- Grow (Engines of Customer Growth)
- Adapt (Adaptive Org./5 Whys)
- Innovate (Disruptive Inno.)
END (Value/ Why?)
SHARED DREAM/ VISION: ABUNDANCE & Insanely Great Entrepreneurship Experience For 1 Billion Startups in 10 Years
The Operational “STEER” and “ACCELERATE” Steps of One-Page Abundance Planning Are Based on: Eric Ries’s Lean Startup Book & Methodology
ITENN
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
4 Phases of a Customer Growth Plan or Business Model Cycle (Evolutionary Reality vs. Hypotheses)
Infancy (Prototype)
Time
Cu
sto
mer
Exp
erie
nce
, Hap
pin
ess,
or
Val
ue
= D
elig
ht/
Pain
Growth (Optimize)
Maturity (Scale)
Renewal (Renew)
Chasm (Traction; Tipping Point;
Product-Market Fit)
Fault (Line)
ONE-PAGE ABUNDANCE PLAN (S-Wave)
CUSTOMER/CLIENT: ………………………………………………………………………………… Date:……………………………………
PAIN/PROBLEM/GOAL/NEED/JOB: ………………………………………………………………………………………………………………………
Present Past Future
Traditional/Hypothetical Ecosystem Demand (Market, Industry, Enterprise, or Technology)
SHARED DREAM/ VISION:
Ideal Final Result (IFR)
Requirements for
Insanely Great Customer
Experience
Angel Funding (Up to $100,000)
Seed Funding ($100,000-$1M)
Venture Funding ($1M-$5M)
ITENN
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
Visionary ONE-PAGE ABUNDANCE PLAN VDD University for Lean Startup Project Management
CUSTOMER/CLIENT: Abundance (Big) Thinkers, Leaders, Entrepreneurs, Project Managers; Startups Date:……………………
PAIN/PROBLEM/GOAL/NEED/JOB: High project risk/failure: inadequate tools for organizing ideas and managing risks in projects
Present Past Future
END (Value/ Why?)
SHARED DREAM/ VISION: ABUNDANCE & Insanely Great Entrepreneurship Experience For 1 Billion Startups in 10 Years
MEANS (What? How? Resources: People/Culture-Process/Strategy-Product/Service) (Iteratively Develop Natural, Planned, and/or Disruptive Customer Ecosystem)
CUSTOMER DESIGN BRIEF/CANVAS for Extreme Lean Startup Projects Hypotheses/Assumptions for Big Urgent Market Problems (BUMPs) and Vision Most Valuable Customer (MVC): Entrepreneurs/Investors (Lean Startups) List (Contacts)
Customer or Client Problem/Goal/Need/Job: Organize Ideas and Manage Risks Top 5 Big Urgent Market Problems (BUMPs) of Existing Tools for Ideas & Risk Mngt - Complexity of Use; Fragmented or Disparate Tools - Slow Learning - Narrow Focus/Incompatibility/Limited Versatility/Unscalability - Waste of Money & Time - Project Failure
Solution/Minimum Viable Product (MVP): Visionary One-Page Abundance Plan (OPAP) Top 5 Features for Proposed Tool for Ideas & Risk Mngt - Simplicity - Speed: Accelerated Learning - Versatility: Multilevel/High Compatibility/Scalability - Savings in Money, Time, and Other Resources - More Project Success
Prototype (Build) - Measure Learn
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
STRATEGIC ONE-PAGE ABUNDANCE PLAN: VDD University for Lean Startup Project Management Client/Customer (Segment/Persona): Abundance (Big) Thinkers, Leaders, Entrepreneurs, Project Managers; Startups PAIN/PROBLEM/NEED/GOAL/JOB: High project risk/failure: inadequate inadequate tools for organizing Ideas and managing risks in projects
CONSTRAINTS: (What are constraints/obstacles/barriers/problems that prevent full realization of future system/vision/ dream/Ideal Final Result (IFR)?
SHARED DREAM/ VISION: ABUNDANCE & Insanely Great Entrepre- neurship Experience For 1 Billion Startups In 10 Years
PRESENT SYSTEM/EXPERIENCE (Where currently are we?)
Bus. Planning & Risk Management
VALUE TRANSFORMATION TOOL - Evolve, Explore, or Disrupt: What if … we
(Eliminate/Reduce/Increase/Create)
FUTURE SYSTEM/EXPERIENCE (Where must we go?)
Short/Medium/Long-term
High failure rate of startups; Linear Customer Growth DISPARATE TOOLS/JOB-TO-BE-DONE Business Plan Strategic Plan Competitive Strategy Disruptive Innovation Blue Ocean Strategy Balanced Scorecard Business Model Canvas Customer Development Stack Lean Startup
Value Proposition Factors/Criteria Size of plan; Cost; Waste Time; Speed; Simplicity; Versatility Risk; Uncertainty Competitive advantage; Brand Trade-off; Delight; Pain Validation; Tracking Collaboration; Co-creation Information organization Efficiency; Quality Effectiveness; Relevance Uniqueness; Image Disruptive Potential; Accessibility
Little or no failure rate of startups; Exponential Customer Growth ALL-IN-ONE TOOL/JOB-TO-BE-DONE: One-Page Abundance Plan for Risk Minimization and Opportunity Maximization BLUE OCEAN: Short-term Paper-based Dashboard/Game Medium-term Mobile App Dashboard Long-term Planning & Mngt Platform
Zooming
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
Design Hypotheses
Needs Hypotheses
Asp.
Suppliers/ Inputs/ Partners
Suppliers
Co-creators “9-9-9” Abundance Movement Partners VCs/Banks/ Business Incubators/ Chambers of Commerce/ Entrepre-neurship University/ Professional Organiza-tions/ Attorneys
Employees/ Culture/ Brand/IP
Rod King
A+ Team Members Brand IP
Machinery/ Technol./ Infra’ IT Infra-structure Technology Facility
Process/ Strategy/ Venture Obtain Higher Profit (Margin) Engage, Acquire, and Retain (EAR) More Profitable Customers and Partners
Output (Product/ Service) Product One-Page Abundance Plan: Worksheet/ App/eBook/ Games
Service One-Page Abundance Planning: Workshops/ Short/ Medium/ Long-term Contracts; Licensing
Retailers/ Channels/ Distributors Unpaid Channels Blog/ Landing page; Ning Facebook LinkedIn Twitter WoM
Paid Channels Materials/ Events/ Competi- tions
Relation-ships
Customers/ Customer Rel. Management High Risk- Abundance (Big) Thinkers/ Leaders/ Entrepre-neurs/ Project Managers/ Startups/ (Business Model) Inno-vators/ Planners/ Singularita-rians Problems/ Crises/Job-To- Be-Done: Top 5 BUMPs
Environ-ment: Global Competi-tors/ Entrants/ Comple- mentors/ Influen-cers/ PESTLIED Trends Influencer Business Plan/ BOS/BSC/ Cust. Dev/ Business Model Canvas/ Lean Startup
Shared Value (Profit) Ideal ABUN-DANCE & Insanely Great Entrepre- Eurial Experience For 1 Billion Startups in 10 Years Revenue Cost Profit Insights
S M E P R C E O S
D N A
Present Past Future (Long-term) Operational ONE-PAGE ABUNDANCE PLAN VDD University for Lean Startup Project Management
CUSTOMER/CLIENT: Abundance (Big) Thinkers, Leaders, Entrepreneurs, Project Managers; Startups Date:……………………
PAIN/PROBLEM/GOAL/NEED/JOB: High project risk/failure: inadequate tools for organizing ideas and managing risks in projects
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
Design Hypotheses
Needs Hypotheses
Asp.
Suppliers/ Inputs/ Partners
Suppliers
Co-creators “9-9-9” Abundance Movement Partners VCs/Banks/ Business Incubators/ Chambers of Commerce/ Entrepre-neurship University/ Professional Organiza-tions/ Attorneys
Employees/ Culture/ Brand/IP
Rod King
A+ Team Members Brand IP
Machinery/ Technol./ Infra’ IT Infra-structure Technology Facility
Process/ Strategy/ Venture Obtain Higher Profit (Margin) Engage, Acquire, and Retain (EAR) More Profitable Customers and Partners
Output (Product/ Service) Product One-Page Abundance Plan: Worksheet/ App/eBook/ Games
Service One-Page Abundance Planning: Workshops/ Short/ Medium/ Long-term Contracts; Licensing
Retailers/ Channels/ Distributors Unpaid Channels Blog/ Landing page; Ning Facebook LinkedIn Twitter WoM
Paid Channels Materials/ Events/ Competi- tions
Relation-ships
Customers/ Customer Rel. Management High Risk- Extreme Lean Startups Non-readers of Eric Ries’s Book, “The Lean Startup” Problems/ Crises/Job-To- Be-Done: Top 5 Big Urgent Market Problems (BUMPs)
Environ-ment: Global Competi-tors/ Entrants/ Comple- mentors/ Influen-cers/ PESTLIED Trends Influencer Business Plan/ BOS/BSC/ Cust. Dev/ Business Model Canvas/ Lean Startup
Shared Value (Profit) Ideal ABUN-DANCE & Insanely Great Entrepre- Eurial Experience For 1 Billion Startups in 10 Years Revenue Cost Profit Insights
S M E P R C E O S
D N A
Present Past Future (Med.-term) Operational ONE-PAGE ABUNDANCE PLAN VDD University for Lean Startup Project Management
CUSTOMER/CLIENT: Non-readers of Eric Ries’s Book, “The Lean Startup”; Extreme Lean Startups Date:……………………
PAIN/PROBLEM/GOAL/NEED/JOB: High project risk/failure: inadequate tools for organizing ideas and managing risks in projects
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
Design Hypotheses
Needs Hypotheses
Asp.
Suppliers/ Inputs/ Partners
Suppliers
Co-creators “9-9-9” Abundance Movement Partners VCs/Banks/ Business Incubators/ Chambers of Commerce/ Entrepre-neurship University/ Professional Organiza-tions/ Attorneys
Employees/ Culture/ Brand/IP
Rod King
A+ Team Members Brand IP
Machinery/ Technol./ Infra’ IT Infra-structure Technology Facility
Process/ Strategy/ Venture Obtain Higher Profit (Margin) Engage, Acquire, and Retain (EAR) More Profitable Customers and Partners
Output (Product/ Service) Product One-Page Abundance Plan: Worksheet/ App/eBook/ Games
Service One-Page Abundance Planning: Workshops/ Short/ Medium/ Long-term Contracts; Licensing
Retailers/ Channels/ Distributors Unpaid Channels Blog/ Landing page; Ning Facebook LinkedIn Twitter WoM
Paid Channels Materials/ Events/ Competi- tions
Relation-ships
Customers/ Customer Rel. Management High Risk- Lean Startups Readers of Eric Ries’s Book, “The Lean Startup” Problems/ Crises/Job-To- Be-Done: Top 5 Big Urgent Market Problems (BUMPs)
Environ-ment: Global Competi-tors/ Entrants/ Comple- mentors/ Influen-cers/ PESTLIED Trends Influencer Business Plan/ BOS/BSC/ Cust. Dev/ Business Model Canvas/ Lean Startup
Shared Value (Profit) Ideal ABUN-DANCE & Insanely Great Entrepre- Eurial Experience For 1 Billion Startups in 10 Years Revenue Cost Profit Insights
S M E P R C E O S
D N A
Present Past Future (Short-term) Operational ONE-PAGE ABUNDANCE PLAN VDD University for Lean Startup Project Management
CUSTOMER/CLIENT: Readers of Eric Ries’s Book, “The Lean Startup”; TRADITIONAL Lean Startups Date:……………………
PAIN/PROBLEM/GOAL/NEED/JOB: High project risk/failure: inadequate tools for organizing ideas and managing risks in projects
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
Design
Needs
Asp.
Suppliers/ Inputs/ Partners Abundance Technophi-lanthropists Singularity University Sensors/ Networks
Capital Investment Co-creators
Employees/ Culture/ Brand/IP Abundance Small Team of DIY Innovators
Skills for Project Manage-ment - Creativity - Critical Thinking - Problem Solving - Collaborn - Project Org. & Planning
Machinery/ Technol./ Infra’ Abundance Technology Artificial Intelligence; Robotics; Infinite Computing; Ubiquitous Broadband Networks; Digital Printing/ Manufactu-ring; Nano-materials; Synthetic Biology
Process/ Strategy/ Venture Abundance Meet and exceed the (basic) needs of every man, woman, and child on the planet
Output (Product/ Service) Abundance Abundant • Food • Water/ Energy • Health • Education • Freedom
Retailers/ Channels/ Distributors Abundance Online Offline
Customers/ Customer Rel. Management Abundance Residents of Developing & Developed Countries/ (Bottom/Top of Pyramid): Food Crises Water/Energy Crises Health Crises Education Crises Freedom Crises
Environ-ment: Global Abun-dance Trends: -Disrup-tion Conver-gence of Exponen-tial Tech-nologies
- Demate-rialization
- Demone-tization
Shared Value (Profit) Abundance INFINITE SHARED HAPPINESS: Food Abundance Water/ Energy Abundance Health Abundance Education Abundance Freedom Abundance
S M E P R C E O S
D N A
ONE-PAGE ABUNDANCE PLAN For Abundance
CUSTOMER/CLIENT: ………………………………………………………………………………… Date:……………………………………
PAIN/PROBLEM/GOAL/NEED/JOB: Create a Customer Ecosystem of Abundance
Present Past Future
Based on: Diamandis, P.H.; Kotler, S. (2012) Abundance. New York: Free Press.
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
Design Metrics
Needs Metrics
Asp.
Suppliers/ Inputs/ Partners Metrics No. of Suppliers/ Partners/ Contracts/ Agreements
No. of Co-creators
Capital Investment
Cash Burn Rate Per Month
Employees/ Culture/ Brand/IP Metrics
No./Quality of Team Members No. of Major Insights Validated Learning/ External and Internal Lessons Learned
Machinery/ Technol./ Infra’ Metrics Type of Technology Level of Technology
No. of Patents
Process/ Strategy/ Venture Metrics No. of Interviews No. of Iterations Iteration Cycle/ Learning Time No. of Pivots Delivery Time
Output (Product/ Service) Metrics No. of Prototypes/(Minimum Viable) Product/ Service Price of Product/ Service Delight/ No. of Unique Features
Retailers/ Channels/ Distributors Metrics No. of Channels Engage-ment/ No. of Prospects or Visitors Registrants Cost per Customer; Revernue per Customer
Customers/ Customer Rel. Management Metrics No. of Retentions No. of Referrals Net Promoter Score (NPS) Pain/No. of Bugs/ Complaints/ Big Urgent Market Problems (BUMPs)
Environ-ment: Global Metrics No. of Contacts/ Leads No. of Influenc-ers No. of Direct Competi-tors/ New Entrants
Shared Value (Profit) Metrics Ideal Customer Experience (Delight to Pain Ratio) Revenue Cost Revenue to Cost Ratio Bus. Model Analog Insights
S M E P R C E O S
D N A
Present Past Future
Customer Ecosytem Metrics
ONE-PAGE ABUNDANCE PLAN (Metrics) VDD University for Lean Startup Project Management
CUSTOMER/CLIENT: Abundance (Big)Thinkers, Leaders, Entrepreneurs, Project Managers; Startups Date:……………………
PAIN/PROBLEM/GOAL/NEED/JOB: High project risk/failure: inadequate tools for organizing ideas and managing risks in projects
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
Design Targets
Needs Targets
Asp.
Suppliers/ Inputs/ Partners Targets
Employees/ Culture/ Brand/IP Targets
Machinery/ Technol./ Infra’ Targets
Process/ Strategy/ Venture Targets
Output (Product/ Service) Targets
Retailers/ Channels/ Distributors Targets
Customers/ Customer Rel. Management Targets
Environ-ment: Global Targets
Shared Value (Profit) Targets
S M E P R C E O S
D N A
Present Past Future
Customer Ecosystem Targets
Operational ONE-PAGE ABUNDANCE PLAN VDD University for Lean Startup Project Management
CUSTOMER/CLIENT: Abundance (Big) Thinkers, Leaders, Entrepreneurs, Project Managers; Startups Date:……………………
PAIN/PROBLEM/GOAL/NEED/JOB: High project risk/failure: inadequate tools for organizing ideas and managing risks in projects
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
Design Risks
Needs Risks
Asp.
Suppliers/ Inputs/ Partners Risks
Employees/ Culture/ Brand/IP Risks
Machinery/ Technol./ Infra’ Risks
Process/ Strategy/ Venture Risks
Output (Product/ Service) Risks
Retailers/ Channels/ Distributors Risks
Customers/ Customer Rel. Management Risks
Environ-ment: Global Risks
Shared Value (Profit) Risks
S M E P R C E O S
D N A
Present Past Future
Customer Ecosystem Risks
Operational ONE-PAGE ABUNDANCE PLAN VDD University for Lean Startup Project Management
CUSTOMER/CLIENT: Abundance (Big)Thinkers, Leaders, Entrepreneurs, Project Managers; Startups Date:……………………
PAIN/PROBLEM/GOAL/NEED/JOB: High project risk/failure: inadequate tools for organizing ideas and managing risks in projects
S E M P O R C E S Suppliers/ Inputs
Employees/ Culture/ Brand/IP
Machinery/ Technology/ Infra’
Processes/ Strategies/ Venture
Output: Product/ Service
Retailers/ Distributors/ Channels
Customers/ Consumers (Problems/Job)
Environ-ment
Shared Dream/ Vision
Partners (Suppliers/Materials/ Info/Energy)
Key Resources Activities (Processes)
Internal Value Proposition (Solution)
Customer Relationship Management
Industry/ Trends
SHARED VALUE/ PROFIT (Pain: - Delight: +
CAPABILITIES: CORE COMPETENCIES LOCAL ENVIRONMENT (HABITAT/Demand: Outside the Enterprise)
GLOBAL ENV.
ENTERPRISE (ORGANISM/SYSTEM/VALUE CHAIN/Supply: Inside the Enterprise)
Design (Push/Solution -focus)
Needs (Pull/Problem-focus)
Aspiratns
EXTENDED ENTERPRISE
(SUB-ECOSYSTEM; INDUSTRY/SUPPLY CHAIN/SUPPLY & DEMAND INFRASTRUCTURE)
GLOBAL COMPETI-TIVE FORCES
COMPE-TITIVE ADVAN-TAGE
INPUT PROCESSING OUTPUT EXTERNAL ENVIRONMENT RESULT (Effects/ End) SUPERSYSTEM (SUPER-ORGANISM/Cause/Means)
ECOSYSTEM (PROJECT)
D N A
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
ONE-PAGE ABUNDANCE PLAN (Gameboard)
CUSTOMER/CLIENT: ………………………………………………………………………………… Date:……………………………………
PAIN/PROBLEM/GOAL/NEED/JOB: ………………………………………………………………………………………………………………………
Present Past Future
Disruption Spot
Luxury Spot
Strategic Choice
Sweet Spot Model
Blue Ocean (Value Innovation)
Model
Luxury Spot (Differentiated/
Sustaining-[R]evolutionary)
Model
Disruption Spot/Lean (Disruptive Innovation)
Model
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
Market Segment (Customer Job/Crisis/Goal): ………………….……..……………….………… ………………………………………………………………………………………..…………….………….………….
ASPIRATION MAP: Risk vs. Reward
Customer Segments, Ecosystems, and Business Model Archetypes for Trade-off of Pain vs. Delight
Volcano Model
Green Ocean Model
Red Ocean Model
No-Man’s-Island Model
Oasis (‘Stuck-in-the-middle’)
Model
(-): PAIN
(Risk; Uncertainty)
(+): DELIGHT
(Reward; Profitability; ROI)
Insanely Great Experience Ideal Final Result (IFR) Infinite Shared Greatness
Key High Level of Customer Experience Low Level of Customer Experience
6 10 3
6
10
3
0
A P
We Welcome Ideas For Improving
The Customer Ecosystem
Of
The VDD University for
Lean Startup Project Management
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
A P
ABUNDANCE IS
ABOUT SHARING: In Accordance With Our Vision of
Reaching 1 Billion Startups in 10 Years, Do Share, With 9 Other People,
This Presentation on the “One-Page Abundance Plan”
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
A P
Entrepreneurship
Can Be
Learned,
Taught, and
Made More Abundant
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
A P
Join
And
Spread
The Revolution in
Entrepreneurship and
Abundance Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
A P
Join
The Abundance Movement
As Well As
The Lean Startup Movement
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
A P
At VDD University, We Are Looking for
“A+” Team Members Who Think Big and Different. If You Think Big and Different,
Join Us At: http://businessmodels.ning.com
Copyright 2012. Dr. Rod King. [email protected] & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing